Users Voice for Tylertool

13% users rated Terrible
4% users rated Poor
1% users rated Average
3% users rated Very Good
79% users rated Excellent
Pie Chart Review Representation for Tylertool
Tylertool Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 13 Sep 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 1.4 5 4.4 1 3.6
Nov 2022 5 1.1 1 2.7 5 5
Dec 2022 5 5 5 5 2.2 1.8
Jan 2023 5 1.3 4.9 4.6 5 5
Mar 2023 3.4 5 3 5 1.3 3.4
Line Chart for Rating of peer stores

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Detailed Tylertool Review by

Introduction

Tyler Tool is a reputable online retailer that specializes in professional-grade power tools and accessories. With over 20 years of experience in the industry, the company prides itself on offering a wide range of high-quality products from some of the most trusted brands in the market.

Pros and Cons

Pros:
  • Extensive range of products from reputed brands
  • Competitive pricing and regular discounts and promotions
  • User-friendly website with easy navigation
  • Friendly and responsive customer service team
  • Quick and reliable shipping options
Cons:
  • No free shipping options available
  • Limited product warranties

User Experience

Tyler Tool offers a streamlined user experience with an intuitive website that makes it easy for users to find what they need. The site is well-designed, with clear and concise product descriptions and high-quality images. The search function is also robust, allowing users to filter products by brand, price, and category.

Pricing and Value for Money

Tyler Tool offers competitive pricing on all their products, with many items available at or below the manufacturer's suggested retail price. Additionally, the company offers regular discounts and promotions, making it more affordable for consumers to purchase high-quality power tools and accessories.

Alternatives

Some notable alternatives to Tyler Tool include Amazon.com, Home Depot, and Lowe's. However, Tyler Tool differentiates itself by offering a more specialized range of products that cater specifically to the professional-grade power tool market.

Customer Service

Tyler Tool has a friendly and responsive customer service team that is available to answer any questions or concerns that customers may have. The company offers phone and email customer support, and their staff is knowledgeable and well-trained.

Product Quality and Selection

Tyler Tool offers a vast selection of high-quality power tools and accessories from some of the most trusted brands in the market. The products are thoroughly vetted for quality and performance, ensuring that customers get the best value for their money.

Website Usability

The Tyler Tool website is user-friendly and well-designed, making it easy for users to navigate and find what they need. The site is responsive and works well on all devices, allowing users to browse and purchase products from anywhere.

Returns and Exchanges

Tyler Tool has a robust returns and exchange policy that allows customers to return products within 30 days of purchase. The company also offers a 1-year limited warranty on all their products, ensuring that customers are protected in the event of any defects or issues.

Promotions and Discounts

Tyler Tool offers regular promotions and discounts, making it more affordable for customers to purchase high-quality power tools and accessories. These promotions include daily deals, clearance sales, and exclusive discounts for email subscribers.

Reputation

Tyler Tool has been in business for over 20 years and has a solid reputation for offering high-quality products and exceptional customer service. The company has received numerous positive reviews and testimonials from satisfied customers, making it a trusted and reliable source for professional-grade power tools and accessories.

Payment Options

Tyler Tool accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. The company also offers financing options through Affirm, making it easier for customers to purchase high-ticket items.

Loyalty Programs

Tyler Tool does not currently offer a loyalty program, but customers can sign up for their email newsletter to receive exclusive discounts and promotions.

Customer Reviews

Tyler Tool has a solid reputation for offering high-quality products and exceptional customer service, as reflected in the numerous positive reviews and testimonials from satisfied customers.

Community Involvement

Tyler Tool is actively involved in the community, supporting various charitable organizations and initiatives. The company is committed to giving back and making a positive impact in the communities they serve.

Shipping and Costs

Tyler Tool offers quick and reliable shipping options, with most orders shipping within 24 hours. The company offers both standard and expedited shipping options, with shipping costs calculated at checkout based on the weight of the order and the destination. However, the company does not offer free shipping options, which may be a drawback for some consumers.

Tylertool Recent User Reviews

User Rating

5 stars

119

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Reviewer Name: Michael Roser

Review Submission Date: 2023-01-21

Review Title: Fast shipping fairprice
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Review Description: Great products at a fair price

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Reviewer Name: KC

Review Submission Date: 2023-01-17

Review Title: The order was fulfilled as expected
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Review Description: The order was fulfilled as expected. It shipped on time, and was delivered on time with no unexpected issues. I would not hesitate to place another order with this company.

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Reviewer Name: bruce evans

Review Submission Date: 2023-01-11

Review Title: The tool arrived exactly when promised…
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Review Description: The tool arrived exactly when promised and in perfect condition. I saved half the cost compared to home product retailers. Very pleased!

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Reviewer Name: Arwin Spronk

Review Submission Date: 2022-12-31

Review Title: 2022 Christmas present
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Review Description: We have an order! Z81V6210333481667, it was placed on 12/15/ 2022 and still have not received any product or information. Please advise what to do?

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Reviewer Name: customerDonnie

Review Submission Date: 2022-12-30

Review Title: I had a problem with my circular saw
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Review Description: I had a problem with my circular saw, I sent it back and in a few days they had it replaced, great service and people, I will continue to buy their tools

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Reviewer Name: Nilsa Cox

Review Submission Date: 2022-12-28

Review Title: I Never do reviews but…
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Review Description: I Never do reviews but… not only did they provide FREE 2 day shipping just three days before Christmas but i also find my item at a more discounted price than any other site I search! Extremely happy!

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Reviewer Name: Bruce McElroy

Review Submission Date: 2022-12-27

Review Title: Tyler got their wires crossed on my…
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Review Description: Tyler got their wires crossed on my order.Ended up getting my credit card cancelled just before Christmas.Still have not seen the saw blades.

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Reviewer Name: Madison And Laura Riley

Review Submission Date: 2022-12-21

Review Title: Arrived very quickly
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Review Description: Arrived very quickly. It is a gift, and thus, I have not opened the box to know if everything is in good order. But the speed of delivery was surprising.

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Reviewer Name: johnny chao

Review Submission Date: 2022-12-21

Review Title: Package looked like it was already…
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Review Description: Package looked like it was already opened and heavily tapped up. Not the best presentation to give as a gift. When it looks like the product is old or used.

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Reviewer Name: Robert Perry

Review Submission Date: 2022-12-20

Review Title: Slow shipping
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Review Description: The tool box was ordered and paid for on 12/12. A tracking number was issued the same day, but according to UPS tracking thru your website, they are not in possession of the item as of 12/20.