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80% users rated Excellent
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2 of us
Exceptional Service and Unbeatable Value Found at Tyrepros: An Ongoing 20-Year Journey
Embracing the warmth and efficiency at the Bury St Edmunds branch of tyrepros.co.uk has been nothing short of rewarding. The camaraderie and professionalism displayed by Chris, Flynn, and the entire team have been truly commendable. For two decades, I have found solace in the competitive prices and the timely, personable service offered at this establishment. Their consistent delivery has made me a loyal patron over the years, always leaving satisfied with my experience. While the quality of service remains unparalleled, a small suggestion for improvement would be the inclusion of a free coffee machine and other refreshments, to further elevate the overall customer experience. Highly recommended for their dedication to customer satisfaction and competitive pricing, the Bury St Edmunds branch at Tyrepros continues to be my go-to choice for all my automotive needs. J
Jacqueline Vinton
Exceedingly Disappointing Experience Turned into a Blessing!
After a distressing encounter at tyrepros.co.uk in Stevenage, my hopes were shattered when faced with rude and judgmental staff during what was supposed to be a routine maintenance visit for my car. Despite having an appointment for 5 new tyres and an MOT, the belittling behavior of one team member left me fuming and walking away, car untouched. In a vulnerable state after leaving the hospital and losing my phone, I sought assistance in getting my car to the shop, only to be met with disdain. The lack of empathy and understanding from the staff, coupled with the near-miss incident just outside the shop, added layers of discomfort to an already trying day. While the experience at Tyre Pros was disheartening, a silver lining emerged in the form of Stuart from Quick Response Tyres in Welwyn. His professionalism and genuine care not only restored my faith in customer service but also won my loyalty. Thank you, Stuart, for turning a negative experience into a positive one. Your outstanding service sets a standard that others should aspire to meet. To those considering Tyre Pros in Stevenage, especially women and vulnerable individuals, I urge caution. Instead, trust your vehicle to establishments like Quick Response Tyres, where excellence and compassion prevail. Thank you, Stuart, for your exceptional service – it is truly appreciated. R
RS6Lover
Unmatched Precision and Care at TyrePros – The Best £70 Spent on Front Tracking!
Reflecting on my recent experience with tyrepros.co.uk, I have to commend their unparalleled dedication to precision and care when it comes to front tracking. Initially, I was hesitant about the £70 cost for what seemed like a quick 10-minute adjustment of track rod ends. However, I was quickly proven wrong by the incredible attention to detail that the technicians provided. Despite having to return for a second adjustment, I was amazed by the commitment of the team to ensure that my vehicle was perfectly aligned. The first attempt left my wheel slightly to the left and towing in the same direction, causing concern. After the second visit, I noticed a significant improvement, although a slight deviation still existed. Interestingly, the team at TyrePros highlighted a potential correlation between the alignment issue and my new, expensive tires. This level of insight and problem-solving was truly commendable. Additionally, they meticulously confirmed that my tyre pressures were spot on, leaving no stone unturned in the pursuit of optimal performance. Despite the initial skepticism regarding the cost, I can confidently say that this investment in front tracking at TyrePros was the best £70 spent. The peace of mind that comes with knowing my vehicle is in the hands of such dedicated professionals is truly priceless. I highly recommend TyrePros for their expertise, attention to detail, and unparalleled customer service. S
Susan
A True Gem: Tyre Pros Bordon Exceeds Expectations
Reflecting on my experience with Tyre Pros Bordon, I am still amazed by the brilliant service they provided. When faced with a punctured tyre, their team went above and beyond to assist us promptly and effectively. Their unwavering dedication and helpfulness truly set them apart. I cannot recommend Tyre Pros Bordon enough. If you are in need of tyre services, look no further – they should be your first and only call. The peace of mind and exceptional service they deliver is unmatched. Thank you, Tyre Pros Bordon, for your outstanding assistance! T
Tara Wood
Wonderful service, sincere and useful
My assessment for tyrepros.co.uk Went to tyre professional, Cheltenham, this morning (sunday). Arrived 10am with no appointment. Had a sluggish puncture which I assumed was brought on by a screw that was embedded within the tyre. Turned out to not be brought on by that. Girl mentioned she might restore it which she did nd no cost. Superb service,very well mannered, immediate. Would excessive suggest and will certainly return for any future points for each me and my 4 automobile household. S
Sean McLaughin
Keep away from except you might have limitless time & endurance
My evaluate for tyrepros.co.uk Misplaced 2 full days for seemily 1-2 hour appointments, repeatedly advised elements on order however appears this was not the case, took 16 days to resolve smallest of points & 4 events of 'we'll ring you'. Lastly, I now must redo my MOT (at my expense) as the ten day window for a retest has handed Good guys, however service akin to ineffective as I nonetheless haven't efficiently acquired a MOT (the explanation for my go to). Recommend you e-book wherever else, regardless of the drive time. P
Peter
A True Testimonial: Rescuing Angie’s Car at TyrePros
Let me share an experience that truly showcased the invaluable support and service provided by TyrePros. My dear friend, Angie, faced a nightmare when she entrusted her car to a local garage in Clapham Road Lowestoft, only to be met with endless delays and broken promises. Angie's front near side brake issue seemed never-ending as weeks turned into months with no resolution in sight. Every call to the garage yielded excuses and unfulfilled commitments. From the elusive promise of a new ABS pump to the perpetual struggle in obtaining the part, Angie's patience was wearing thin, and her trust was eroding fast. However, a ray of hope shone through the despair when Angie's brother took matters into his own hands. He swiftly ordered the required part online, which arrived promptly within three days. Armed with the crucial component, the spotlight once again shifted to the unreliable garage. Despite reiterated assurances of progress and completion timelines, the communication from the garage remained alarmingly scarce. Each unreturned call left Angie in the dark, questioning the fate of her vehicle. The cycle of broken promises and unmet expectations seemed never-ending. Amidst this chaos, TyrePros emerged as a beacon of reliability and efficiency. With their seamless communication, prompt services, and genuine care for their customers, TyrePros not only rescued Angie's car but also restored her faith in automotive services. The contrast between the unprofessionalism displayed by the previous garage and the professionalism exemplified by TyrePros was stark. This experience served as a testament to the importance of choosing a reputable and customer-centric establishment like TyrePros for all automotive needs. Thank you, TyrePros, for not only fixing Angie's car but also for restoring her peace of mind. Your dedication to customer satisfaction sets you apart in an industry rife with disappointments and distrust. Cheers to TyrePros for being a reliable ally on the road to vehicle maintenance and repair excellence! M
Mrs Reed
Unmatched Customer Care: A Beacon of Excellence at TyrePros Bromsgrove
Stepping into TyrePros Bromsgrove was a breath of fresh air, where customer service went beyond the ordinary. The team's dedication to excellence was evident as they not only efficiently fitted my tyre but also conducted a thorough vehicle health check, ensuring my safety on the road. This was my second visit to the branch, and the consistent professionalism and attention to detail truly sets them apart. I wholeheartedly recommend TyrePros Bromsgrove to anyone seeking not just service, but a genuine commitment to customer satisfaction. M
Mark Turner
Unmatched Excellence: Darren at Tyre Pros Sets the Standard High
I cannot express enough my satisfaction with the exceptional service provided by Darren at Tyre Pros. Once again, he delivered outstanding professionalism, leaving my car in impeccable condition. As a meticulous car owner, I value the attention to detail and care shown towards my vehicle. I am eagerly looking forward to returning for my next service interval and tire needs, knowing I can rely on the reliable expertise and top-notch service at Tyre Pros. A heartfelt thank you from a delighted customer who truly acknowledges and values the dedication and high standards maintained by Darren and the team. L
Lisa
Going Above and Beyond: A Testimonial of Outstanding Service
Embarking on a routine visit to tyrepros.co.uk, I found myself pleasantly surprised by the unparalleled service I received. In need of a simple tyre pressure check, George at Tyrepros in Guildford went above and beyond to ensure my satisfaction. Not only did he meticulously inspect and adjust the tyre pressures, but he also took the extra step to store the settings on my vehicle, showcasing a level of care and attention to detail that is truly rare to come by. Having been a loyal customer of this branch in the past, this unexpected gesture of exceptional customer service only solidified my trust and loyalty to their establishment. The fact that this level of service was provided on a complimentary basis speaks volumes about the dedication and commitment of the team at Tyrepros. With experiences like this, it's no wonder why I wholeheartedly recommend them to anyone in need of quality service and unparalleled care. Tyrepros in Guildford has truly set the bar high for customer service excellence, and I eagerly look forward to my next visit, knowing that I am in the best hands possible. R
Roger Macklin
Transformed My Experience: TyrePros Hemel Hempstead Delivers Top-Notch Service
Having visited the TyrePros branch in Hemel Hempstead on Two Waters Road, I can confidently say that my experience was nothing short of exceptional. The team went above and beyond to assist me with the challenging task of changing rounded wheel nuts on my Fiesta. Their expertise and dedication truly transformed what could have been a complicated and frustrating situation into a seamless and stress-free process. I am immensely grateful for their outstanding service and professionalism. Thank you, TyrePros Hemel Hempstead, for your outstanding support! B
Barbara
Impressive Service Beyond Expectations at Holt, North Norfok Branch
I had the pleasure of experiencing exceptional service from tyrepros.co.uk at the Holt, North Norfolk branch. When a brake light issue arose on a busy December day, I was warmly greeted by Wayne, the front of house staff. Despite a fully booked schedule, Wayne's genuine concern and willingness to assist stood out. Returning as advised later in the day, I was pleasantly surprised when not only was the bulb swiftly replaced, but my car's tire pressure was also checked, and a warning light concern was expertly resolved. As Wayne, with unwavering professionalism, attended to my vehicle, he shared that it had been a challenging day with no break for himself. The level of care and attention to detail exhibited throughout the entire interaction was truly remarkable. Despite the potential misconception, Wayne treated me with respect and courtesy, reflecting the highest standard of customer service. His dedication and genuine care exceeded all expectations. I am genuinely grateful for the outstanding service and personalized treatment received at the Holt branch, making it an unforgettable customer experience. Without a doubt, this establishment deserves the highest accolades and a well-deserved 5-star review for going above and beyond in every aspect. M
Miss Leigh
A Pre-Christmas Miracle: TyrePros Saved the Day!
As the sun set on Christmas Eve Eve, disaster struck – a flat tire with no open garages in sight. Panic set in until TyrePros came to the rescue. Despite the holiday rush, they went above and beyond, accommodating my urgent need for new tires even after closing hours. Tom from TyrePros in Tonbridge truly shone as a beacon of hope, ensuring I wouldn't be stranded over the holidays. Not only did they provide quick and efficient service, but they did so at a fair price, easing my worries during this festive season. Thank you, TyrePros, for your unparalleled customer care and saving my Christmas spirit. And to Tom – a mince pie may not be your cup of tea, but your kindness and professionalism are more than enough to warm the heart. C
Caroline Evans
Rescued by Tyre Pros: A Heartfelt Thanks from a Grateful Customer
Driving through Holt, North Norfolk, my day took an unexpected turn when a punctured tire threatened to derail our plans. Desperation set in as we made our way to Tyre Pros, hoping for a miracle. Despite their bustling schedule, the team at Tyre Pros welcomed us with open arms and a can-do attitude. Their expert hands swiftly replaced the problematic tire, but it was their unwavering dedication and exceptional customer service that truly stood out. Going above and beyond, they ensured our safety and comfort, allowing us to continue our journey worry-free. It's rare to find such genuine care and professionalism in today's fast-paced world, and for that, I am immensely grateful to the team at Tyre Pros in Holt, North Norfolk. Thank you for turning a potential disaster into a heartwarming experience. T
T. Rajagopal
Above and Beyond: Exceptional Service at Tyrepros.co.uk
I can't thank Tyrepros.co.uk enough for the outstanding service I received recently. After experiencing a flat tire, I booked an appointment online for 10 am, hoping for a quick fix. Lee, with his exceptional attention to detail and care, quickly identified that I needed a second tire. Ethan from Tonbridge also stepped in to lend a hand. Together, they efficiently replaced both front tires in just 30 minutes. What truly set Tyrepros.co.uk apart was their customer-centric approach. Lee took the time to explain the situation clearly and went the extra mile to ensure my vehicle's safety. The seamless teamwork and expertise displayed by the team left a lasting impression on me. I wholeheartedly recommend Tyrepros.co.uk for all your tire needs and more. Their professionalism and dedication to customer satisfaction truly shine through. Thank you for a job well done!
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