Users Voice for Tyroola

17% users rated Terrible
2% users rated Poor
0% users rated Average
2% users rated Very Good
80% users rated Excellent
Pie Chart Review Representation for Tyroola
Tyroola Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 25 Oct 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 1 2 2.6 4.7 3.9
Nov 2022 5 1 1 4 4.5 4.1
Dec 2022 4.1 5 5 5 5 5
Jan 2023 5 1 1 2.6 4.1 3
Mar 2023 1 5 5 5 5 5
Line Chart for Rating of peer stores

tyroola.com.au

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pharmapacks.com

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eneba.com

Detailed Tyroola Review by

Introduction

Tyroola.com.au is an Australian online tire retailer that provides a wide range of tires and wheels. The website offers a user-friendly interface that makes tire shopping convenient and easy. With over 3,000 products, Tyroola.com.au is a go-to place for anyone in need of tires and wheels.

Pros and Cons

Pros: - Wide range of products - Competitive prices - Free shipping on some orders - User-friendly interface - Hassle-free returns and exchanges Cons: - Limited local stores for fitting - Some customers reported issues with delivery times

User Experience

Tyroola.com.au offers a simple and intuitive user interface to make tire shopping as easy as possible. Customers can search for tires based on their vehicle type and size, making it easier to find the right tire. The website's filtering options also help in finding the perfect tire based on brand, price, and performance. In case customers need additional assistance, the customer service team is always available to help.

Pricing and Value for Money

Tyroola.com.au offers competitive prices on its products, making it a great value for money. Customers can take advantage of the website's price match guarantee to ensure they get the best deal possible. Additionally, Tyroola.com.au occasionally provides promotional discounts, making the already affordable products even more affordable.

Alternatives

Other similar online tire retailers in Australia include TireBuyer, Supercheap Auto, and JAX Tyres. While these websites have a similar selection of products, Tyroola.com.au edges them out in terms of pricing and customer service.

Customer Service

Tyroola.com.au offers excellent customer service. The website has a customer service team available via phone, email, and chat to help with any questions or concerns. Customers can track their orders easily on the website, and the website also has a hassle-free returns and exchanges policy in case there are any issues with the purchase.

Product Quality and Selection

Tyroola.com.au provides a wide range of selections that cater to different needs and budgets. The products are of high quality, and the website offers products from leading brands such as BF Goodrich, Dunlop, and Michelin. Customers can read customer reviews before purchasing to help them evaluate the quality of the products.

Website Usability

Tyroola.com.au's website is user-friendly, making it easy for customers to navigate and find what they need. The website's filtering options also help in finding the perfect tire based on brand, price, and performance. Additionally, the website is optimized for mobile devices, making tire shopping even more convenient.

Returns and Exchanges

Tyroola.com.au provides a hassle-free returns and exchanges policy, allowing customers to return or exchange products in case there are any issues with the purchase. The website provides clear instructions on how to initiate a return or exchange and the timeframe for processing.

Promotions and Discounts

Tyroola.com.au occasionally provides promotional discounts, making the already affordable products even more affordable. Customers can also take advantage of the website's price match guarantee to ensure they get the best deal possible.

Reputation

Tyroola.com.au has a good reputation among its customers. The website has positive reviews and ratings on its products and customer service, showing that customers are satisfied with their purchases.

Payment Options

Tyroola.com.au provides a variety of payment options, including credit cards, debit cards, and PayPal. Payment details are secure with the website's SSL encryption, giving customers peace of mind when making purchases.

Loyalty Programs

Tyroola.com.au has a customer loyalty program called Tyroola Rewards. Customers can earn points for their purchases, which they can later redeem for discounts on future purchases. Customers can also refer friends and earn additional rewards points.

Customer Reviews

Customers can read customer reviews before purchasing to help them evaluate the quality of the products. The website also provides a review section where customers can leave their feedback on their purchases, helping future customers make informed purchasing decisions.

Community Involvement

Tyroola.com.au is involved in various community initiatives, including supporting local businesses and charities. The website also has a blog section where they provide tips on tire maintenance, tire selection, and other related topics to help customers make informed decisions.

Shipping and Costs

Tyroola.com.au provides free shipping on some orders, depending on the location and the order value. The website's delivery times vary depending on the location, but customers can track their orders easily on the website. The website provides clear information on shipping costs during the checkout process, giving customers transparency on their purchases. In conclusion, Tyroola.com.au is an excellent online tire retailer that offers a wide range of high-quality products at competitive prices. The website has a user-friendly interface, hassle-free returns and exchanges policy, and excellent customer service. While it may have limited local stores for fitting, the website's products and services outweigh the cons. Customers can take advantage of the website's price match guarantee, occasional promotional discounts, and loyalty program to make the already affordable products even more affordable. With Tyroola.com.au's positive reputation and community involvement, customers can trust that their tire needs are in good hands.

Tyroola Recent User Reviews

User Rating

5 stars

26

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Reviewer Name: Morris

Review Submission Date: 2022-12-23

Review Title: Time waster
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Review Description: I’ve purchased the tyres and it says to be delivered and fitted the same day. Then I received an email mid day saying the tyres are out of stock. Why will you put things in your website that don’t even exist? Such a waste of time.

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Reviewer Name: Jason Crocker

Review Submission Date: 2022-12-16

Review Title: Avoid at all cost!
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Review Description: Avoid at all cost!! buy from a shop and avoid the headaches.customer service is terrible. all gave same BS reply.Tyres were so late, courier took 2 days to deliver even though they knew the urgency. had to be delivered at mechanics by 5pm but arrived at 5:40pm and then left tyres out front of the shop without having a leave unattended authority. no care factor on anyones behalfwould give negative stars if that was a possibility

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Reviewer Name: Siobhan

Review Submission Date: 2022-06-21

Review Title: DONT BECOME A FITTING PARTNER OF…
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Review Description: DONT BECOME A FITTING PARTNER OF TYROOLA. THEY NEVER PAY THEIR INVOICES. WE HAVE HAD NUMEROUS EXCUSES AND PROMISES, HOWEVER NO PAYMENT. YOU CANT CONTACT THEM OVER THE PHONE. THEY JUST TAKE MESSAGES AND NEVER RETURN CALLS. ABSOLUTE DISGRACEFUL SERVICE.

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Reviewer Name: Erik

Review Submission Date: 2022-01-07

Review Title: They eventually delivered my tires but…
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Review Description: They eventually delivered my tires but if you are in a hurry, choose a different company!!! My tires were delivered 2.5 days late and I barely got a sorry. That’s unacceptable!!!

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Reviewer Name: Nathaniel Collura

Review Submission Date: 2021-10-06

Review Title: Great Service!!
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Review Description: Great service! Super easy to navigate and they do all the hard work for you.

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Reviewer Name: Dale Walker

Review Submission Date: 2021-08-09

Review Title: A++ Sale And Service
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Review Description: A++ Sale And Service

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Reviewer Name: Mike Aston

Review Submission Date: 2021-08-09

Review Title: Great Choice's at Tyroola!
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Review Description: I bought my tyres from Tyroola and found the whole process & choice of tyres, fitting station's, payment and prompt delivery all followed with SMS updates all the way. Would recommend them to anyone.

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Reviewer Name: Joe

Review Submission Date: 2021-08-09

Review Title: Best way to buy tyres
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Review Description: Super easy website to use, great prices and delivery was sent to my fitting station in the designated time as per website.

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Reviewer Name: Bobby Batara

Review Submission Date: 2021-08-08

Review Title: value for money
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Review Description: I had a smooth,user friendly transaction using tyroola.the product was heavily discounted compared to shop price.the delivery was quick.i highly recommend you buying from tyroola if you're after great price,quality product and fast delivery.

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Reviewer Name: Kym

Review Submission Date: 2021-08-08

Review Title: Don't get quality playing less?
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Review Description: Don't get quality playing less, says who? These tyres improved ride quality immensely, no word of a lie. Chalk and cheese is all I can say.

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