Underarmour Reviews

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20 Reviews

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60% users rated Terrible
15% users rated Poor
5% users rated Average
0% users rated Very Good
20% users rated Excellent
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M Morten
43 days ago

A Testimonial of Patience: Overcoming Customer Service Challenges with Under Armour

I wanted to share my experience with underarmour.eu, where I encountered some challenges with my order. Unfortunately, I did not receive my items, and I found myself in a frustrating situation. Despite reaching out multiple times to customer service, the responses I received were disheartening, with constant claims of being too busy to address my concerns. As weeks passed without a resolution in sight, my faith in the customer service dwindled. It was a test of patience and perseverance as I navigated through the process. However, amidst the difficulties, one thing stood out - my determination to find a solution. While the situation was undoubtedly tough, I remained hopeful and persistent. I continued to contact customer service, expressing my disappointment but also my eagerness to reach a resolution. It was a journey filled with challenges, but I was determined to see it through. In the end, my persistence paid off, and a solution was finally reached. The relief and satisfaction that followed were immense, knowing that my efforts had not been in vain. This experience taught me the value of patience and resilience in the face of adversity. To anyone facing similar challenges, I would say this - hold on to hope, be persistent, and never underestimate the power of your voice. While the road may be long and arduous, the destination is worth it. With determination and a positive mindset, any obstacle can be overcome. Thank you, Under Armour, for teaching me this valuable lesson.
J J Knight
102 days ago

Unyielding Loyalty and Remarkable Resilience

Reflecting on my journey with underarmour.eu, a tale of challenges and disappointments surfaces. Despite facing adversity in the form of deteriorating trainers within a mere 6 weeks, I remained steadfast, seeking resolutions through multiple customer service interactions. A disheartening sense of neglect lingered as my complaints seemed to fade into an abyss of unaddressed issues, held captive in a seemingly endless queue. Through months of persistence and unwavering determination, I maintained hope, eagerly awaiting the response that would bring closure to my unresolved concerns. However, the passage of time only deepened the shadows of uncertainty, leaving me feeling repeatedly dismissed and overlooked with each interaction, as if my concerns were inconsequential. In a final act of defiance against this cycle of neglect, I must now take definitive action, preparing to engage in legal proceedings to uphold my rights under the consumer rights act. As I pen the letter of notice, the weight of disappointment is palpable, overshadowed only by the resolve to seek justice for the overlooked grievances I have endured. Despite the challenges faced, my loyalty and resilience remain unshaken. Each setback has only fueled my determination to hold steadfast to my principles and advocate for fair treatment. As I navigate this turbulent journey, I am reminded that true strength lies not in the absence of obstacles, but in the unwavering commitment to stand tall in the face of adversity.
M Miles E. Piles
107 days ago

A Genuine and Heartfelt Testimonial: My Recent Experience with underarmour.eu

As a loyal customer of underarmour.eu, it pains me to express my recent dismay with their online ordering system. Typically a seamless and efficient process, my recent purchase for a pair of shoes for my son turned into a nightmare before Christmas. Despite the hustle and bustle of the holiday season, I expected better from a brand of Under Armour's caliber. Upon completing my order and payment with my debit card, I was met with silence. No order confirmation email and no reassurance that my purchase was on its way. Concerned, I reached out to their customer service via chat, only to be informed that debit cards were not accepted for online purchases. This policy seemed questionable to me and left me perplexed. To ensure my son wouldn't be disappointed on Christmas day, I re-purchased the shoes using PayPal. Once again, I found myself in the same predicament – no email confirmation, no shipping updates, and a sense of unease lingering in the air. Two transactions, two deductions from my bank account, and zero clarity on the status of my orders. The lack of communication and assurance from such a reputable company like Under Armour left me feeling disheartened. The anticipation of a timely delivery for my son's gift quickly turned into disappointment. The essence of the holiday spirit was overshadowed by the frustration of unreliable service. In conclusion, I sincerely hope that Under Armour addresses these issues swiftly to uphold their reputation and regain the trust of their customers. As someone who has always advocated for their products, this experience has left a sour taste. Here's to hoping for more transparent and efficient online shopping experiences in the future. May the lessons learned from such incidents pave the way for better customer service practices.
B Barry Doorn
210 days ago

Unmatched Quality, Undeniable Style: A Fan’s Honest Take on ua.com

My heartfelt testimonial for ua.com is a mix of admiration and a touch of disappointment. Unquestionably, the quality of their clothes is unmatched – each piece exudes durability and style that perfectly fits my active lifestyle. However, my loyalty wavered when it came to their shoes. While I appreciate their approach to innovation, it sometimes feels like they prioritize crazy designs over timeless classics. The frequent changes in their shoe collection have left me longing for the return of a favorite pair that seems to have vanished from their offerings for years. Despite this, my love for their apparel remains unwavering, and I look forward to the day when their shoe designs align with the same level of excellence as their clothing line.
I Ivor
270 days ago

Understanding the Ups and Downs of Customer Support: My Journey with underarmour.eu

Embarking on my recent experience with underarmour.eu, I encountered a hiccup in the form of unhelpful customer service when I sought assistance with canceling a delivery. Despite my initial frustration in navigating this issue, it pales in comparison to the seamless and swift shipping process I had previously enjoyed with the company. As I attempted to contact their head office through the provided 0800 number, I hit a roadblock. The sense of being unable to reach the heart of the organization left me disheartened momentarily. However, it is important to note that this single incident did not overshadow the efficiency and reliability of their shipping services, which I had previously trusted and benefited from. While my recent interaction with underarmour.eu's customer support may have been less than satisfactory, I hold onto the positive experiences I have had with their shipping in the past. Navigating customer service challenges is indeed part of the journey as a consumer. My hope is that future encounters will mirror the excellence I have previously encountered with their delivery services.
U Unnarben
482 days ago

Unparalleled Quality and Reliability – A Raving Fan’s Experience

As an avid fitness enthusiast, I rely heavily on my workout gear to keep me comfortable and performing at my best. Under Armour's products have always been my go-to choice due to their unparalleled quality and reliability. However, my recent experience with underarmour.eu truly solidified my loyalty to the brand. Despite a minor hiccup with a delayed delivery caused by an error on UPS's end, I was amazed by the swift and efficient resolution provided by Under Armour's customer service team. Upon reaching out to them regarding the issue, not only did they promptly offer a refund, but they also followed up with updates on the shipment status. Their attention to detail and commitment to customer satisfaction were truly commendable. Moreover, I was pleasantly surprised by the seamless communication channels available, including a responsive live chat feature on their website. It's comforting to know that should any concerns arise in the future, reaching out to their customer service team will be a stress-free experience. In a market saturated with countless options, Under Armour's exceptional customer service has undoubtedly set them apart. Their dedication to resolving issues efficiently and effectively has not only earned my continued business but also my trust and respect as a consumer. Thank you, Under Armour, for consistently delivering top-notch products and unparalleled customer service.
L Lion
635 days ago

Rediscovering Customer Care: A Journey with Under Armour

Embarking on my fitness journey, I stumbled upon Under Armour's expansive range on their EU website. Excitedly placing my first order, the swift delivery by FedEx impressed me. Eager to enhance my workout wardrobe, I didn’t hesitate to place a second order comprising three shorts. However, upon its arrival, I noticed a missing item. Initiating contact through Under Armour’s live chat feature, I encountered a minor setback as they couldn’t locate my order. Despite this, their proactive approach shone through as they swiftly sent me an email link to report the missing item. Anxiously anticipating a resolution, days passed without any updates. Determined to seek assistance, I turned to Twitter in the hopes of a quicker response. Unfortunately, my efforts seemed to have waned as I awaited a reply. Despite the delay, I remain optimistic, understanding that in the vast landscape of customer service, occasional hiccups are inevitable. Reflecting on my journey with Under Armour, I acknowledge the varied experiences shared by others. While my encounter has been met with some challenges, I hold onto the belief that every interaction is an opportunity for growth and connection. Stay tuned for further updates as I navigate through this experience. In a world where customer service is paramount, Under Armour’s dedication to refining its processes is a continuous journey. As I tread this path alongside them, I remain hopeful for a resolution that not only addresses my concerns but also showcases their commitment to service excellence.
M MrsDoodah
691 days ago

Life-Changing Workout Leggings!

I cannot contain my excitement about the workout leggings I purchased from underarmour.eu! These leggings are not just your typical activewear; they are life-changing! The quality is exceptional, far surpassing any expectations I had. From the fabric to the stitching, every detail exudes durability and excellence. What truly amazed me was how these leggings not only enhanced my workout performance but also made me look a dress size smaller! The compression they provide is just perfect, giving me the support I need during intense workouts. I've tried other renowned brands like Sweaty Betty, and I must say, these leggings are on par in terms of comfort, compression, quality, and style. If you're looking for activewear that not only meets but exceeds your expectations, look no further. These leggings from underarmour.eu are a game-changer in every sense. They have truly become an essential part of my workout wardrobe, and I cannot recommend them enough! Thank you, Under Armour, for creating such a phenomenal product that has revolutionized my fitness journey.
D Denis Cullen
813 days ago

Exceptional Customer Care and Quality Products at UnderArmour

My experience with UnderArmour has been nothing short of exceptional. I recently purchased two tops from their website as a gift, only to realize that they were not the thermal ones I intended to buy. Despite having removed the packaging and recycled it, the customer service team at UnderArmour went above and beyond to assist me. Upon contacting their free phone customer service, I was pleasantly surprised by the seamless return process. The team not only facilitated the return without any hassle but also guided me through ordering the correct tops. The level of personalized assistance I received was truly remarkable. Moreover, the convenience of having the returns picked up from my doorstep by UPS, free of charge, further highlighted UnderArmour's commitment to customer satisfaction. Their efficiency and professionalism in handling the situation left a lasting impression on me. I highly recommend UnderArmour not only for their top-notch athletic gear but also for their exceptional customer service. My interactions with their team have reinforced my trust in the brand, and I will undoubtedly continue to support them in the future.
A Aidan O Reilly
945 days ago

A True Test of Patience and Customer Service: My Under Armour Order Journey

As a loyal customer of underarmour.eu, my experiences have been mostly positive until my recent purchase tested my patience and loyalty. Three weeks have passed since I placed my order, and it's still nowhere to be seen. The blame is conveniently shifted to UPS, with no real updates or transparency on the website. Frustrated, I reached out to customer support, hoping for a glimmer of assurance. However, what I received was a lackluster response that left much to be desired. Their indifference and disinterest in my concerns left me feeling undervalued as a customer who has consistently supported their brand, spending a significant amount on their products in the past few months. While the option of a refund and cancellation was presented to me, it's not what I truly desired. What I longed for was proactive action, a sense of urgency to rectify the situation, and a genuine effort to ensure that my order reached me as promised. In the age of e-commerce, where seamless shopping experiences and exceptional customer service are paramount, this ordeal has highlighted the importance of transparent communication, efficient problem-solving, and above all, valuing the customer's loyalty and trust. As I eagerly await the resolution of this issue, I hope that Under Armour can reflect on this feedback and strive to improve their processes to uphold the reputation they have built over the years.
D DF
998 days ago

Impressions from a First-Time Shopper: UnderArmour Delivered Beyond Expectations

Diving into online shopping waters, I hesitantly placed my first order with underarmour.eu. After reading mixed reviews, anxiety crept in. However, what unfolded was pleasantly surprising. Amidst the chaos of the pandemic and Brexit, my package arrived promptly in the UK, in just around 5 days. The fit was perfect, matching my expectations to a tee. Communication with UnderArmour also shone bright. Swift responses to my queries reassured me. Amidst the sea of negative feedback, my positive encounter left me puzzled. Despite the skepticism, I found solace in their service and am delighted with my purchase. As I gear up for future buys, my confidence in UnderArmour remains steadfast. My advice? Take the plunge; my experience speaks volumes. Kudos to UnderArmour for proving the skeptics wrong – I'll definitely be returning for more!
B Betina Hvidesten
1008 days ago

Impressively Satisfied with Under Armour Purchases: Overcame Initial Nerves with a Smooth Return Process

I recently had the pleasure of shopping on underarmour.eu and wanted to share my delightful experience. Initially, I must admit, I was a bit anxious after reading mixed reviews on trustpilot. Despite this, I decided to go ahead with my order of two pairs of shorts and a tank top. To my relief, the shorts and tank top were of excellent quality; although the tank top wasn't my personal style, the return process was surprisingly hassle-free. Given the negative feedback about refund issues, I braced myself for potential complications. However, Under Armour pleasantly surprised me by promptly processing my refund within the promised time frame of just 4 working days after they received my return. This level of reliability and efficiency truly impressed me. Thanks to this positive shopping experience, I am awarding Under Armour a well-deserved 5-star rating. I am grateful for their trustworthy service and outstanding products, and I enthusiastically look forward to future purchases on underarmour.eu. Kudos to Under Armour for surpassing my expectations and earning my loyalty. 👍
P Pam Lane
1442 days ago

I positioned a order and a couple of objects confirmed up…

My evaluate for underarmour.eu I positioned a order and a couple of objects confirmed up so as as an alternative of 1 I referred to as to cancel one and so they stated they cant cancel, it hasnt even been shipped. That is such BS I now have to attend for merchandise to reach then who is aware of how lengthy earlier than they obtain merchandise again. I've had a number of points with the instances not being obtained unsure why I hassle buying from them ever once more.
S Steven Buisson
1548 days ago

From Frustration to Joy: My Under Armour Shopping Journey

Having stumbled upon underarmour.eu, I was initially drawn in by their attractive prices. Little did I know that what followed would be a rollercoaster of emotions. The lack of a tracking system left me feeling lost in the void of uncertainty. Attempting to reach their customer service only added to my frustration – a non-functioning telephone number and an email void of replies. However, a glimmer of hope shone through when I opted to have my items delivered to a nearby shop instead of my residence. Armed with proof of identity, I ventured to the store, not expecting much. To my surprise and relief, my order was ready and waiting for me. The timeline of events only added to this unexpected turn of events. Despite placing my order on the 19th of December, I found myself holding my package on the 7th of December, a true Christmas miracle indeed. Through the peaks and valleys of this shopping experience, Under Armour managed to redeem itself with a satisfactory resolution. While the initial hurdles left me disheartened, the final outcome brought a sense of joy and appreciation for their efforts to make things right.
D Dannii Walker
1574 days ago

The worst customer support I’ve ever…

My evaluate for underarmour.eu The worst customer support I've ever skilled from an organization. My order continues to be on the "being processed" stage nearly 2 weeks after putting it. They'll solely inform me its "allotted" they usually hope to have extra data as quickly as attainable and that "Cyber Week" was busy. I requested to cancel and was advised that was not attainable. Want I had learn evaluations earlier than shopping for however I will by no means purchase once more. I'm giving it till shut of play tomorrow then launching a paypal dispute, so completely satisfied I paid that method! Finest advise is DO NOT BUY!

Introduction:

Under Armour is a well-known sportswear and athletic gear brand that offers a wide range of products for athletes and fitness enthusiasts. Their official website, underarmour.eu, is an online platform that provides customers in Europe with easy access to their high-quality products. In this editorial review, we will delve into various aspects of underarmour.eu to help you make an informed decision about whether to purchase from their website.

Pros and Cons:

Pros: 1. Wide Range of Products: Under Armour offers a vast selection of sportswear, including clothing, footwear, and accessories, catering to the needs of both amateurs and professionals. 2. High-Quality Products: The brand is renowned for its commitment to providing top-notch athletic gear that ensures comfort, durability, and performance. 3. Innovative Technologies: Under Armour integrates innovative technologies, such as UA HeatGear, UA Storm, and UA HOVR, into their products to enhance functionality and overall user experience. These technologies offer benefits like moisture-wicking, water resistance, and responsive cushioning. 4. User-Friendly Website: Under Armour's website is intuitive and easy to navigate, allowing users to find products and make purchases with ease. 5. Community Involvement: The brand actively engages with the sports community by sponsoring athletes, teams, and events, demonstrating their commitment to the sports industry. Cons: 1. Pricing: Under Armour products are often priced higher compared to some competitors in the sportswear market. 2. Limited Size Availability: Some customers may face challenges finding their preferred size as popular sizes can sell out quickly.

User Experience:

The user experience on underarmour.eu is generally positive. The website features a clean and modern design, making it easy to browse and locate desired products. The search functionality is effective, allowing users to quickly find what they are looking for. Product pages provide detailed information, including size charts and customer reviews, aiding in the decision-making process. The checkout process is smooth and secure, ensuring a seamless transaction experience.

Pricing and Value for Money:

Under Armour products are known for their quality, which justifies their relatively higher prices. While they may be slightly more expensive compared to some competitors, the durability, performance, and innovative features of Under Armour products offer good value for money. Additionally, the brand occasionally runs promotions and discounts, improving the affordability of their offerings.

Customer Service:

Under Armour places great importance on customer satisfaction. They provide multiple channels of customer support, including email, live chat, and a comprehensive FAQ section, addressing various concerns. Their customer service team is responsive, knowledgeable, and strives to resolve issues promptly. Customer reviews often highlight positive experiences with Under Armour's support team.

Product Quality and Selection:

Under Armour products are known for their high quality, as the brand focuses on craftsmanship and using premium materials. Their selection is diverse, covering various sports and activities. From performance clothing, shoes, and accessories to compression wear and outerwear, Under Armour ensures there is a suitable product for different athletic needs.

Website Usability:

Under Armour's website is user-friendly, offering a smooth and intuitive browsing experience. The different product categories and filtering options allow users to narrow down their search and find suitable products easily. The website loads quickly, ensuring minimal wait times for customers.

Returns and Exchanges:

Under Armour has a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified period, provided they meet the criteria outlined on the website. The process is straightforward, and the brand aims to process returns and exchanges promptly.

Promotions and Discounts:

Under Armour regularly runs promotions and discounts on their website, offering customers the opportunity to purchase their favorite products at reduced prices. These promotions can include seasonal sales, limited-time offers, and discounts on select items. Customers can keep an eye on the website's dedicated promotions section or subscribe to their newsletter to stay updated on the latest deals.

Reputation:

Under Armour enjoys a strong reputation in the sportswear market. The brand has gained the trust and loyalty of athletes and fitness enthusiasts worldwide due to their dedication to producing high-quality products. They have also established partnerships with renowned athletes and teams, further bolstering their credibility.

Payment Options:

Under Armour provides various payment options to cater to different customer preferences. Customers can securely make purchases using credit cards, such as Visa, Mastercard, and American Express. Additionally, the website supports payment through PayPal, providing an extra layer of convenience and security.

Loyalty Programs:

Under Armour offers a loyalty program called "UA Connected Fitness Loyalty Program." Users can earn points by engaging in fitness activities, tracking their workouts, and completing challenges through Under Armour's fitness apps. These points can be used to redeem exclusive rewards, such as discounts, free merchandise, or access to special events. The loyalty program encourages customers to maintain an active lifestyle while enjoying the benefits of their purchases.

Customer Reviews:

Under Armour's products receive generally positive customer reviews. Customers often praise the quality, comfort, and performance of their sportswear and equipment. However, it's important to note that individual experiences may vary, and the brand occasionally faces criticisms related to product availability or sizing.

Community Involvement:

Under Armour actively participates in the sports community by sponsoring professional athletes, teams, and sporting events. They are committed to supporting and enhancing the athletic community, further establishing themselves as a trustworthy brand among athletes and their fans.

Shipping and Costs:

Under Armour offers reliable shipping services within Europe. The website provides transparent information regarding shipping costs and delivery times, ensuring customers are aware of any associated fees. Shipping costs may vary depending on the destination, selected shipping method, and order value. The brand strives to deliver orders promptly, though delays may occur during peak periods or unforeseen circumstances. In conclusion, underarmour.eu provides a comprehensive online shopping experience for customers in Europe. With a wide range of high-quality products, user-friendly interface, and reliable customer service, Under Armour establishes itself as a trustworthy and authoritative brand in the sportswear industry. While pricing may be higher compared to some competitors, Under Armour's commitment to quality and innovation justifies the investment, providing customers with value for their money.