Undone Reviews

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20 Reviews

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In the Watch Store category

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S Saturn Ador-Dionisio
65 days ago

Unmatched Excellence: A Stellar Partner in Style

When it comes to exceptional service and exquisite quality, Undone.com stands head and shoulders above the rest. Working with them was a seamless experience from start to finish, with their lightning-fast responses showcasing a level of dedication that is truly impressive. What truly sets them apart is their willingness to go above and beyond to accommodate custom requests, making each piece feel uniquely tailored to my vision. The precision and attention to detail in their work are unparalleled, evident in the impeccable fit and finish of their products. Every stitch exudes craftsmanship, and every design radiates sophistication. Undone.com doesn't just deliver products; they deliver experiences that leave a lasting impression. For anyone seeking a partner in style, Undone.com is not just a company – they are a beacon of excellence. Thank you for making every interaction a delight and for setting the bar high in the world of bespoke craftsmanship.
D David Lewis
70 days ago

A Love Letter to UNDONE: Embracing Perfection Amidst Imperfections

As I reflect on my experience with UNDONE, I can't help but express my genuine satisfaction with my purchase. From the moment I received my watch, I was captivated by the craftsmanship and attention to detail that UNDONE is renowned for. However, as I delved deeper into its intricate design, a minor issue captured my attention. The mystery surrounding the large "third hand" initially perplexed me. I had mistaken it for a sweeping second hand, only to discover its purpose as the stopwatch function. Though this revelation initially caught me off guard, I couldn't help but feel a twinge of disappointment as it remained stationary, impeding the watch's readability. Despite this minor hiccup, I must commend UNDONE for their commitment to excellence. The flawlessly executed design, coupled with the impeccable customer service, truly sets UNDONE apart in the realm of watchmaking. If only I had been aware of this design nuance earlier, my purchasing decision may have been swayed. Nevertheless, this small imperfection does not overshadow the brilliance of UNDONE's impeccable timepieces. In the grand scheme of things, this minor setback is eclipsed by the overwhelming satisfaction I derive from owning a piece of UNDONE's legacy. To UNDONE, I extend my heartfelt gratitude for crafting timepieces that transcend the ordinary and evoke a sense of wonder. Your dedication to innovation and quality craftsmanship is truly commendable, and I look forward to future collections that continue to push the boundaries of horology.
G Gianluca Bartoletta
70 days ago

Unforeseen Costs and Color Disappointment Unraveled

Embarking on my undone.com journey, excitement tinged with trepidation filled me, only to be met with a blip in the form of misleading shipping costs and undisclosed customs clearance expenses. Disappointment loomed large as the leather strap I eagerly awaited arrived in a hue starkly different from the vibrant one adorning the website. My experience, marred by these discrepancies, leaves me yearning for a more transparent shopping escapade.
J J Kulseth
71 days ago

Exquisite Timepieces Crafted Just for You at Unbeatable Prices!

Allow me to share my remarkable experience with Undone.com. Their custom watches are more than just accessories; they are masterpieces tailored to perfection. The attention to detail is impeccable, and the quality is unmatched. What truly amazed me was the affordability - getting a personalized watch of this caliber at such a reasonable price is a rare find! Undone.com has not only provided me with a timepiece that reflects my style and personality, but they have also exceeded my expectations in terms of craftsmanship and value. I am grateful for the opportunity to own such a beautiful and unique watch. Thank you, Undone.com!
C Chen Meizner
71 days ago

A Timepiece Worth Every Second: A Heartfelt Ode to Undone Watches

Embarking on my journey with Undone.com was nothing short of magical. From the moment I clicked order, time seemed to bend to their will, delivering my new watch swiftly to my doorstep. As I unraveled the packaging, my eyes beheld a masterpiece at an incredible price - a watch that not only told time but also told a story of craftsmanship and elegance. Yet, what truly set Undone apart was not just their exceptional timepieces but their customer service that shone brighter than any watch face. With every query I had, their support team responded promptly, delving into detail with patience and expertise, ensuring that I felt heard and valued. Undone.com doesn't just sell watches; they offer a glimpse into a world where precision meets passion, where time is not just a concept but a tangible work of art. Thank you, Undone, for not only gifting me a watch but also gifting me an experience that I will cherish for a lifetime.
A Albert Kiss
74 days ago

An Unforgettable Experience with the Exceptional Customer Service at Undone.com

Undone.com has truly exceeded my expectations with their outstanding service! When I needed a small modification on my watch, their helpdesk team was not only super helpful but also incredibly fast in addressing my request. Now, thanks to their swift assistance, my watch has been transformed into a unique and limited edition piece that I absolutely adore! I highly recommend Undone.com to anyone looking for top-notch service and quality products. Their attention to detail and commitment to customer satisfaction have won me over as a loyal customer. Thank you, Undone.com, for making my experience so memorable and enjoyable!
E EHS
77 days ago

Falling in Love with Quality: A Timepiece Tale

Envisioning my ideal watch, I stumbled upon Undone.com and dared to hope for perfection. The moment the package arrived, excitement bubbled within me. Eagerly unboxing, I found a timepiece mirroring the online image - flawless, exquisite, promising stories untold. The touch of the watch? Astonishing. Crafted with precision and care, it exuded luxury. Admiring the intricate details, I marveled at the well-thought-out design, a blend of artistry and functionality. And the service? Swifter than a heartbeat. Undone.com surpassed all expectations, ensuring not just a purchase, but an experience. Undone.com not only delivered a watch; they curated a moment of joy, a memory treasured. Thank you for enchanting me with your excellence.
M Mark Bates
84 days ago

A Heartfelt Tale of Finding the Perfect Fit at Undone.com

At first, I encountered a minor hiccup – the strap didn't quite fit as I had hoped. I reached out to the customer service team at Undone.com, hoping for a solution. With a heavy heart, I felt disappointed when I initially received no helpful response or alternative suggestions. However, amidst this initial setback, a silver lining emerged. Undeterred, I persevered and tried again, explaining my situation in detail. To my delight, the team at Undone.com went above and beyond to assist me. Not only did they offer a range of different strap sizes to choose from, but they also provided personalized recommendations based on my unique needs. Thanks to their exceptional customer service and dedication to customer satisfaction, I was able to find the perfect strap that not only fit flawlessly but also complemented my style perfectly. Undone.com truly exemplifies what it means to prioritize customer happiness and go the extra mile to ensure a positive shopping experience. For anyone seeking a timepiece that combines quality craftsmanship with outstanding customer service, I wholeheartedly recommend Undone.com. Your search for the ideal watch ends here – where every detail, down to the strap size, is taken care of with care and precision.
D David Ricardo Corredor Pérez
88 days ago

A Timeless Treasure Found: My Undone Experience

When I stumbled upon undone.com, little did I know that I was about to discover a true gem in the form of a beautiful watch. The quality of the materials used in crafting this timepiece instantly caught my eye, and I knew I had found something special. What truly set Undone apart was not just the stunning design, but also their commitment to prompt delivery. I was pleasantly surprised to receive my order right on time, adding to the excitement of unboxing this exquisite creation. As I held the watch in my hands, I couldn't help but admire the attention to detail and craftsmanship that went into its making. Each glance at my wrist now brings a smile to my face, knowing that I am wearing a piece of art that reflects my style and personality perfectly. Undone has truly exceeded my expectations, and I am thrilled to have this watch as a part of my collection. Thank you for the excellent acquisition that has brought me immense joy and satisfaction. Undone.com, you have gained a loyal customer in me!
D Danny
89 days ago

Timeless Elegance on My Wrist: A Journey with Undone Watches

As an avid watch aficionado, I couldn't resist the allure of Undone's Mystique timepiece. The ability to customize the silver dial added a personal touch that truly resonated with me. Upon receiving the watch, I was captivated by its beauty and craftsmanship – it exuded timeless elegance in every detail. The fumé dial, a unique touch, added a touch of sophistication that set it apart from the rest. What truly impressed me was Undone's swift delivery process. Despite being located in Australia, my watch arrived promptly and securely packaged, reassuring me of Undone's commitment to customer satisfaction. From the moment I first laid eyes on my customized Mystique watch, I knew I had found a timepiece that not only complemented my style but also had a story of its own to tell. Undone has not only created a stunning watch but also a memorable experience for me as a customer. I am grateful for the seamless transaction, exceptional product quality, and the opportunity to adorn my wrist with a piece that reflects my individuality. Undone has undoubtedly earned my loyalty as a satisfied customer.
E Erik Sierra
92 days ago

Timeless Elegance with Undone Watches

Undone.com has truly outdone themselves with their Vintage Pistachio Crisp watch! From the moment I customized it to fit my style, to the intricate engraving of my last name on its face, every detail exudes uniqueness and sophistication. This watch isn't just a timepiece; it's a statement piece that reflects my personality effortlessly. The craftsmanship and attention to detail in the Vintage Pistachio Crisp have left me in awe, prompting me to add the Vintage Killy to my collection without a second thought. Undone's dedication to quality and design is evident in every aspect of their products, cementing them as a top contender in the watch market. Undone has not just gained a customer in me; they have gained a loyal advocate. I eagerly anticipate future additions to my collection from this exceptional brand, knowing that each piece will embody the same level of excellence and beauty that I have come to cherish. Time truly stands still in the presence of an Undone watch.
L Leonardo Finotti
92 days ago

Timeless Elegance and Quality Craftsmanship

Reflecting on my experience with undone.com, I must highlight the exceptional quality of the Phoibos watch I purchased. The seamless online transaction allowed me to acquire this stunning timepiece from the comfort of my home, sparing me the additional expenses associated with customs and travel. However, a minor inconvenience manifested in the form of excessive shipping fees through FedEx, which slightly detracted from my overall satisfaction. Furthermore, while the design of the watch exudes creativity and precision, I found myself yearning for a bezel that could be securely locked in place. The unrestricted rotation, though versatile, left me wanting a more controlled mechanism, perhaps through the incorporation of discrete locking snaps. Despite these slight setbacks, the allure of the watch's intricate details and impeccable craftsmanship overshadow any reservations. Undone.com undoubtedly delivers on its promise of providing unique and stylish timepieces that exude elegance and sophistication. I eagerly anticipate future enhancements that marry functionality with innovation, securing their position as a standout in the world of horology.
C Chris
96 days ago

Unwinding Elegance: Falling for the Pistachio Delight

Sharing my undying love for Undone.com’s timepiece in the mesmerizing pistachio shade! After a patient wait, I finally indulged in this watch, and boy, did it exceed my expectations! Seeing it in person was a game-changer; the color pops beautifully. Perfect for those carefree summer days or any event, it effortlessly fits any vibe. Initially skeptical about the absence of a running seconds hand, I now appreciate this design choice. It adds a laid-back, relaxing charm to the watch that grows on you. The comfort of the strap is unmatched, enhancing the overall experience. From swift shipping to a hassle-free purchase, Undone delivered top-notch service. The price-quality balance is spot-on, making it a steal. I wholeheartedly endorse Undone for their impeccable timepieces. This watch has left me beaming with satisfaction!
A Ahmad
106 days ago

Nice Watches

My evaluate for undone.com Plethora of assortment that fulfill all completely different tastes. Wonderful high quality with an excellent ending. Comfortable on wrist. It might take time to be shipped, nevertheless it price ready for. Advocate
L Lawrence
109 days ago

Unforgettable Experience: Crafting My Dream Timepiece at Undone.com

Embarking on my journey at Undone.com to create my own watch was a decision I'll never regret. The customization process was not only seamless but also incredibly enjoyable, allowing me to handpick every detail and design that resonated with my style and personality. The end result? A timepiece that not only tells time but also tells my story. However, amidst the joy of crafting my dream watch, there was a slight hiccup. The complimentary pink-faced watch that accompanied my purchase left me feeling underwhelmed. While I appreciated the gesture, the mismatch with my personal style left me hesitant to give it a spot on my wrist. Despite this minor setback, the overall experience of creating my custom watch at Undone.com surpassed all expectations. The attention to detail, the quality of craftsmanship, and the sheer joy of wearing a timepiece tailored to my liking is incomparable. Thank you, Undone.com, for helping me bring my dream watch to life. Whether it's a bespoke creation or a complimentary piece, the journey of crafting a timepiece with you is truly unforgettable.

Introduction

Undone.com is an online platform dedicated to offering customizable and unique watches. With a wide range of options to choose from, it allows customers to design their own timepieces that truly reflect their personal style and individuality. Undone.com aims to provide high-quality watches that are both stylish and affordable, making it a popular destination among watch enthusiasts and fashion-forward individuals.

Pros and Cons

  • Pros:
    • Vast customization options
    • Competitive pricing
    • High-quality materials
    • Wide selection of designs
    • Responsive customer support
  • Cons:
    • Limited physical presence in stores
    • Customization process may be overwhelming for some
    • Longer delivery times for customized watches

User Experience

Undone.com offers a user-friendly interface that allows customers to easily navigate through the site and explore the various customization options available. The customization process is intuitive, enabling users to personalize every aspect of their watch, from the dial and hands to the strap and casing. Users also have the option to view a 3D rendering of their design to get a better idea of how the final product will look. Overall, Undone.com provides a seamless and enjoyable user experience.

Pricing and Value for Money

Undone.com offers watches at competitive prices considering their custom-made nature and quality materials used. The prices vary depending on the complexity of customization and additional features chosen. While some may find the prices slightly higher than mass-produced watches, the ability to create a personalized timepiece justifies the cost for many customers. Undone.com delivers excellent value for money by offering a unique and bespoke product at an affordable price point.

Customer Service

Undone.com prides itself on its responsive and efficient customer service. Their support team is easily reachable through various channels, including live chat, email, and phone support. Customers have reported positive experiences with prompt and helpful responses to their inquiries or concerns. Undone.com's dedication to satisfying their customers is evident through their commitment to providing excellent support throughout the purchasing process.

Product Quality and Selection

Undone.com maintains a high standard of quality in their watches. Each piece is meticulously crafted using premium materials, ensuring durability and long-lasting performance. The selection of watches is extensive, ranging from classic and elegant designs to more contemporary and bold styles. With customizable options for every aspect of the watch, customers can create a timepiece that aligns perfectly with their preferences and personality.

Website Usability

Undone.com's website is designed with user-friendliness in mind. The layout is clean and organized, making it easy to browse and find relevant information. The customization tool is intuitive and guides users step-by-step through the process. Loading times are quick, ensuring a smooth browsing experience. Undone.com's website usability contributes to a seamless and efficient online shopping experience.

Returns and Exchanges

Undone.com has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return it within a specified timeframe for a full refund or exchange. However, it is important to note that customized watches may be subject to certain restrictions, so customers are encouraged to review the return policy before proceeding with customization. The company strives to ensure customer satisfaction by providing a straightforward and transparent return process.

Promotions and Discounts

Undone.com occasionally offers promotions and discounts, primarily during festive seasons or special events. These discounts can range from percentage-based discounts to free shipping on select items. Subscribing to their newsletter and following them on social media platforms can provide customers with updates on such promotions and discounts. Undone.com's promotional offers provide an opportunity for customers to enjoy more affordable prices while maintaining the same level of quality.

Reputation

Undone.com has built a positive reputation in the watch industry by offering unique and customizable timepieces. Their commitment to quality, innovative designs, and exceptional customer service has garnered praise from satisfied customers. The brand has received recognition from various watch enthusiasts and media outlets, solidifying its reputation as a reputable online watch retailer.

Payment Options

Undone.com accepts a wide range of payment options, including major credit cards (Visa, MasterCard, American Express), PayPal, and offline payments such as bank transfers. The availability of multiple payment methods ensures convenience and flexibility for customers when making their purchase.

Loyalty Programs

At present, Undone.com does not have a specific loyalty program in place. However, they do occasionally reward customers with exclusive discounts or offers for being loyal patrons. By subscribing to their newsletter and following their social media accounts, customers can stay informed about any loyalty rewards or VIP programs that may be introduced in the future.

Customer Reviews

Customers who have purchased from Undone.com have generally been satisfied with their experience. Positive reviews highlight the brand's commitment to customization, quality craftsmanship, and timely delivery. Some customers have expressed their admiration for the value they received for their money. While a few negative reviews exist, they primarily revolve around isolated incidents and do not reflect the overall positive sentiment towards Undone.com.

Community Involvement

Undone.com actively engages with its community by regularly organizing events, collaborations, and partnerships with watch enthusiasts and influencers. Through these initiatives, they foster a sense of belonging and promote wider participation in the watch customization culture. Undone.com's community involvement enhances the overall experience for customers, allowing them to connect with like-minded individuals and stay up-to-date with the latest trends in the watch industry.

Shipping and Costs

Undone.com provides international shipping to a wide range of countries. The cost of shipping is determined based on the customer's location and the shipping method chosen. Standard shipping options are available, but customers can also opt for expedited shipping at an additional cost. Undone.com strives to deliver orders promptly while maintaining competitive shipping rates, ensuring a satisfactory shipping experience for customers worldwide. In conclusion, Undone.com offers a unique and personalized watch-buying experience. With high-quality materials, a wide range of customization options, competitive pricing, and exceptional customer service, Undone.com has secured its place as a reputable online platform for customizable watches. Whether you're a watch enthusiast or simply looking for a distinctive timepiece, Undone.com is a reliable destination that ensures customer satisfaction at every step of the purchasing process.