Unionroasted Reviews

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20 Reviews

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Unmatched Care and Quality

From the moment I received a unique gift of Union's coffee collection, I knew I was in for a treat. However, my excitement turned into disappointment when the grind didn't quite suit my espresso machine. That's when I reached out to Union, not even making the original purchase myself. To my amazement, a quick email was all it took for Union to swiftly send a replacement order my way. The second batch of coffee not only exceeded my expectations but also showcased the exceptional customer service Union is known for. I was left truly impressed by their care and dedication to ensuring every sip of their coffee is perfect, even for someone who wasn't technically their customer. Thank you, Union, for setting the bar high in quality and service!

Warmth in a Cup: A Tribute to Union Roasted’s Subscriptions

Wrapped in the warmth of a gift, I embarked on a journey with Union Roasted's coffee selection. Each sip painted a new story on my palate, beckoning me to explore more. Enchanted by the flavors, I took a leap and subscribed to their service, a decision I'll forever cherish. In moments of curiosity, I reached out to their customer service team, hoping for a glimpse behind the scenes. To my delight, they responded promptly, a comforting touch of efficiency in a fast-paced world. Their dedication to customer satisfaction left a lasting impression on me. Union Roasted isn't just a coffee provider; they are curators of joy, weaving moments of serenity into the chaos of everyday life. Their commitment to quality and customer care shines through in every brewed cup, making each morning a celebration of flavors. I wholeheartedly endorse Union Roasted, not just for their exceptional coffee but for the soulful experience they offer. Join me in this journey of discovery, where each subscription is a promise of shared moments and boundless warmth.

Exceptional Coffee Experience at Union Roasted

My journey with unionroasted.com has been nothing short of exceptional. As a coffee enthusiast, I have sampled various beans from their collection, and each sip has been a delight to my taste buds. The Yayu Wild Forest blend left me mesmerized with its unique flavor profile, while the Christmas Roasting surprised me with its deliciously creamy body and irresistible sweetness. Undoubtedly, these coffees have elevated my morning routine, making each cup a moment to savor and enjoy. The care and attention to detail in every blend are truly commendable, reflecting the dedication of Union Roasted to provide a superior coffee experience. Without a doubt, I eagerly look forward to indulging in their offerings again, knowing that each order will bring me closer to that perfect cup of coffee. Thank you, Union Roasted, for consistently delivering outstanding coffees that brighten my day and awaken my senses. I highly recommend their coffees to all coffee lovers seeking a truly remarkable and flavorful experience.

Rediscovering Exceptional Customer Service at Union Roasted

My experience with Union Roasted was initially marred by a mix-up in shipment information, leaving me frustrated and disappointed. Despite receiving an email notifying me of my order being on its way, confusion ensued when the package failed to arrive. After several unsuccessful attempts to reach out via email, with no response in sight, I was disheartened. However, persistence paid off as I dialed their customer service line, eager to resolve the issue. After four calls, I finally connected with a representative who not only acknowledged the mistake but also took full responsibility for the oversight. Despite the initial hiccups, their humble and apologetic response completely transformed my perception. Their transparency in admitting the processing error, coupled with a sincere apology, restored my faith in their brand. The willingness to rectify the situation and ensure customer satisfaction was truly commendable. Although the journey had its bumps along the way, the destination was worth the effort. Union Roasted's dedication to resolving issues and prioritizing customer happiness shines through amidst the initial challenges. This experience, though rocky at the start, ultimately led to a deeper appreciation for their commitment to excellence. As a result, they have not only regained my trust but also earned a loyal customer in me. Thank you, Union Roasted, for turning a setback into a testament of exceptional customer service.

Discovering Coffee Perfection with El Topacio Washed Bourbon

When I stumbled upon unionroasted.com, little did I know that I was about to embark on a journey filled with tantalizing flavors and unparalleled freshness. As a loyal subscriber for over a year, the quality of their whole beans never fails to amaze me – consistently vibrant and full of life. However, it was the introduction of El Topacio Washed Bourbon that truly captivated my senses. From the moment I brewed my first cup, I was transported to a realm of pure delight. The rich aroma wafting through my home was just a prelude to the exquisite taste that awaited me. Each sip of El Topacio Washed Bourbon revealed a symphony of flavors, intricately woven together to create a harmonious blend that danced on my taste buds. Its pronounced brightness and smooth finish left me in awe, unable to believe that such perfection could be achieved in the comfort of my own kitchen. Unionroasted.com has truly outdone themselves with El Topacio Washed Bourbon. This coffee is not just a beverage; it is an experience – a journey that transcends the ordinary and elevates the everyday moments into something extraordinary. I can't help but marvel at how a simple cup of coffee has the power to bring such joy and satisfaction. If you're yearning for a coffee that goes beyond the mundane, look no further than El Topacio Washed Bourbon. Trust me, each sip will be a revelation, a celebration of the finer things in life. Embrace the magic in every brew and let your senses be mesmerized by the wonders of this exceptional blend.

Exemplary Customer Service: Turning Mistakes into Loyalty

My experience with unionroasted.com truly showcased their exceptional customer service. While I have always been a fan of their coffee, a recent mishap left me with the wrong order. Despite the initial disappointment, their swift and efficient response transformed my perception. Upon reaching out via email, I was pleasantly surprised to receive a resolution by Monday morning, with the correct coffee dispatched and delivered promptly by Wednesday. The seamless process not only rectified the error but also demonstrated their commitment to customer satisfaction. In moments of oversight, how a company addresses and resolves issues speaks volumes. Union Roasted's proactive and effective handling of the situation not only mitigated the error but also left me feeling valued as a customer. Their responsiveness and dedication to making things right have earned them my unwavering trust and loyalty. Embracing challenges and delivering resolutions with such finesse undoubtedly sets unionroasted.com apart. Their exemplary service in navigating through obstacles resonates deeply with me, earning them a well-deserved 5-star rating in my books.

Turning Frustration into Flavourful Satisfaction

My experience with unionroasted.com started off on a rocky path, with a buggy website hindering my ability to redeem a gift voucher via mobile. Frustration mounted as I attempted to navigate the site on my phone, only to be met with the unexpected request for my bank details to proceed—a request that seemed to lock me into an ongoing subscription model that I had no interest in. The prospect of enjoying a simple cup of coffee suddenly felt tangled in a web of unnecessary complexity. However, amidst this subscription nonsense, a glimmer of hope emerged. Determined to savor the promised flavors of Union Roasted, I reached out to their customer support team, expressing my concerns and seeking a resolution that aligned with my preferences. To my relief, their responsive and empathetic approach swiftly untangled the web, ensuring that I could redeem my voucher hassle-free without committing to any unwanted subscriptions. What initially felt like an arduous ordeal transformed into a testament to exceptional customer service and a commitment to customer satisfaction. Thanks to the dedicated support from Union Roasted, the journey from frustration to flavorful satisfaction was not only salvaged but enhanced. I now enjoy my coffee with an added touch of gratitude for a brand that values its customers' experiences as much as the quality of its products.

Redefined Satisfaction: A Customer’s Journey

Sharing my experience with Union Roasted, I must say it was a rollercoaster ride. Initially attracted by their subscription service, I placed my order with high hopes. However, disappointment struck when the delivery failed to arrive on time, causing frustration and inconvenience. Despite reaching out to customer service for clarification, the lack of communication intensified my concerns. As days passed with no update on my order, my patience waned. The delayed response from the support team, attributing the issue to external factors, added to my dismay. It seemed like my concerns were falling on deaf ears. The plethora of similar negative reviews I stumbled upon mirrored my own disheartening journey. As a last resort, I made the tough decision to cancel my subscription with Union Roasted. The prospect of seeking a more reliable and customer-centric coffee provider loomed large. Despite the turbulent experience, I hope Union Roasted takes heed of such feedback to revamp their customer service and delivery mechanisms. As for me, this experience served as a catalyst for exploring new avenues in my coffee journey, seeking a blend of quality and reliability unparalleled elsewhere.

Transformative Coffee Experience at Union Roasted

My journey with unionroasted.com has been nothing short of extraordinary – it has completely redefined my coffee experience. From the moment I tried their coffee beans, I knew I had stumbled upon something special, something life-changing. Every sip feels like a treat to my senses, making anything else taste dull and mundane in comparison. What sets Union Roasted apart is their dedication to freshness and quality. Their beans are not only fresh in supermarkets but even more so when ordered online. Opting to buy by the kilo not only saves money but also ensures a constant supply of premium coffee at home. The ethically and responsibly sourced beans, packaged in recyclable materials, assure me that every cup I brew supports fair trade practices and sustainable sourcing. If I had to pick a favorite, the Gajah Mountain Sumatra blend stands out for its unparalleled aroma and flavor profile. The moment you open the packet, a wave of exquisite fragrance transports you to a coffee lover's paradise. Even the sound of grinding these beans is distinct, a testament to the superior quality that Union Roasted upholds. Thank you, Steve and Tim, for curating such a remarkable selection of coffee. In a time when homebound days can feel monotonous, each cup from Union Roasted brings joy and delight, making my coffee rituals truly special. I invite all coffee enthusiasts to explore Union Roasted and elevate their daily dose of caffeine to a whole new level.

Transformed My Morning Routine with Union Roasted Coffee!

As a devoted coffee enthusiast, I stumbled upon Union Roasted's website and was intrigued by the wide selection of coffee blends they offered. Skeptical after reading a negative review, I decided to take a chance and order a bag of their Ethiopian Yirgacheffe beans. To my delight, the richness and complexity of the coffee blew me away with its vibrant flavors and smooth finish. It completely transformed my morning routine, making each sip a delightful experience. Despite the initial hesitation due to the negative feedback, I found that Union Roasted's dedication to quality and flavor shone through in every cup. The premium price tag is justified by the exceptional taste and aroma that fills my kitchen each morning. Not only was the coffee top-notch, but the customer service exceeded my expectations. When I reached out with a query about brewing methods, their team responded promptly with helpful tips and personalized recommendations. In contrast to the reviewer's unfortunate experience, I can confidently say that Union Roasted has won me over as a loyal customer. The attention to detail in sourcing, roasting, and customer care sets them apart in the competitive world of coffee. I will gladly continue to support this exceptional brand and savor the delicious creations they offer. Thank you, Union Roasted, for elevating my coffee experience to new heights!

Exemplary Service and Fresh Coffee Adventures Begin Here

Sharing my recent experience with unionroasted.com – I initially ordered a four-pack bundle of whole beans but received cafetiere grind instead. Despite the mix-up, the outstanding customer service promptly resolved this issue. A shoutout to Tom for swiftly addressing my concern with a friendly and comprehensive response. Not only did they rectify the mistake by resending the correct whole beans, but they did so without any hassle. Although I haven't delved deeply into the world of coffee yet, I can confidently vouch for the exceptional service provided by Union Roasted. This incident speaks volumes about their commitment to customer satisfaction. As I embark on my coffee journey, I urge anyone looking to start their own flavor-filled adventure to begin here with Union Roasted. Cheers to impeccable service and the promise of delightful coffee experiences ahead!

Life-changing coffee experience with Union Roasted

After stumbling upon Union Roasted's website, my coffee journey took a delightful turn. The first sip of their carefully curated beans transported me to a realm of flavor I never knew existed. The rich aromas and distinct tastes left an indelible mark on my palate, setting a new standard for my morning ritual. But it's not just the coffee that captivated me; it's the company's ethical values that struck a chord with my soul. Knowing that my indulgence supports sustainable practices and fair trade makes each cup all the more satisfying. From exploring exotic blends to sharing the joy with loved ones, Union Roasted has become an integral part of my life. The moments spent savoring their coffee with family and friends have turned into cherished memories, garnering praise and applause for my impeccable gifting choices. Thank you, Union Roasted, for elevating my coffee experience and enriching my relationships through the simple pleasure of a perfectly brewed cup. Your passion for quality and sustainability shines through every sip, making each coffee break a moment of pure bliss.

Transformed from Coffee Casual to Connoisseur

Diving into the world of unionroasted.com has been a game-changer for me. Initially annoyed by the prospect of trying a new coffee, I was soon captivated by the flavors that danced on my palate from the first sip. This experience led to an unexpected transformation from a casual coffee drinker to a full-fledged connoisseur. The meticulous attention to detail, such as the "roasted date," has raised the bar for my coffee standards. I now find myself scrutinizing every aspect of my coffee experience, from the origin of the beans to the brewing techniques. This newfound passion has redefined my coffee journey, elevating it beyond the realms of mediocrity that I once found solace in. While there was a certain allure in my previous state of blissful ignorance, I am grateful for the awakening that unionroasted.com has instilled in me. My perspective on coffee has been forever altered, and I now view this beverage with a newfound appreciation and sophistication that I never thought possible. Thank you for turning my annoyance into a fulfilling and enriching journey of coffee exploration.

Exceptional Quality and Service at UnionRoasted.com – A Strong Sense of Trust and Care

Stepping into the world of Union Roasted, I was immediately captivated by the values, the rich aroma of their signature beans, and the impeccable customer service that truly set them apart. The Foundation and House Roast beans have become staples in my home, delighting my senses with each sip. Amidst the challenges of lockdown, I found solace in their offerings, consistently impressed by the deep care and attention to detail in every interaction. One particular experience stands out vividly in my mind. Upon receiving filter coffee instead of whole beans, my heart sank momentarily. However, a simple phone call changed everything. Caroline, the voice on the other end, exuded warmth and understanding, turning a potential disappointment into a reaffirmation of trust. Her assurance that a fresh batch would be roasted promptly and dispatched swiftly showcased the dedication to their craft and to customer satisfaction. Moreover, the kind gesture of allowing me to keep the filter coffee, which perfectly complemented my recent purchase of a V60, reflected a company that goes above and beyond in fostering relationships. It is this sense of genuine care and commitment that leaves a lasting impression, making Union Roasted not just a supplier but a trusted partner in my quest for the perfect cup. Thank you, Union Roasted, for your unwavering dedication to excellence and for bringing joy and fulfillment to every cup of coffee. Your values, your beans, and your customer service are truly second to none.

A True Coffee Lover’s Disappointment Turned Praise for Union Roasted

After a rocky start with Union Roasted's subscription service, I was on the brink of canceling. Tired of receiving the wrong coffee and facing continuous delays, I felt frustrated. Not only did the delivery schedule never align with my preferences, but their customer service seemed to complicate simple requests like pausing or skipping deliveries. It was a tiresome process of repeatedly emailing them just to make a minor change. However, the silver lining emerged amidst the chaos. When I decided to reach out to Union Roasted about my concerns, their team responded with the utmost care and understanding. They took immediate action to rectify the issues, ensuring that my future orders were not only accurate but also delivered promptly. The transformation was remarkable. Now, as I eagerly await each package from Union Roasted, I am greeted with the exact coffee I chose and on the day that suits me best. The aromatic richness and the smooth flavors of their blends never fail to excite my coffee-loving soul. With their improved service and attention to detail, I have found a reliable companion in my coffee journey. To anyone who may have faced similar challenges with their subscription, I urge you to give Union Roasted another chance. The dedication they show in turning a negative experience into a positive one is truly commendable. I am grateful for their commitment to customer satisfaction and the delicious brews that now grace my cup every morning.