User Review Scores: Pie Chart Analysis
45% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
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Jennifer H
99 days ago
They should stand behind their products for these prices
Exceptional Quality Superior Service My Remarkable Experience with UntuckitWhen I first discovered Untuckit I was drawn to their stylish and impeccably tailored long sleeve buttonup shirts the epitome of modern sophistication. However my initial enthusiasm was soon dampened when my husband encountered an issue with the durability of the product. Despite the shirts initial appeal he experienced blowouts at the elbows after owning two of them. This was disheartening especially considering the prices of these soughtafter garments. However after conveying our concerns to the customer service team at Untuckit a staggering outcome ensued. They promptly addressed the issue with the utmost professionalism and genuine care. Their dedication to ensuring customer satisfaction was truly remarkable as they went above and beyond to rectify the situation. The brands commitment to standing behind their products even at their premium price point was evident and commendable. Not only did they replace the damaged shirts but they also took the time to explain the steps they were taking to enhance the quality of their products ensuring that such incidents would be minimized in the future. This transparent and proactive approach not only restored our faith in the brand but also solidified our loyalty as satisfied customers. Untuckits willingness to acknowledge and rectify any shortcomings in their products accompanied by their unparalleled customer service undoubtedly sets them apart in the retail industry. Their dedication to continuous improvement and customer satisfaction is truly admirable. Thanks to Untuckits unwavering commitment to quality and customer care my husband continues to enjoy the unmatched comfort and style of their shirts now with the added confidence in their exceptional durability. I am genuinely grateful for Untuckits outstanding service and the superior quality of their products which have undoubtedly earned our longterm patronage. As a testament to their exceptional service and unwavering dedication to customer satisfaction Untuckit has not only secured a place in our wardrobes but also in our hearts.
Adam Griffiths
154 days ago
Terrible.. Nice quality and fit but customer
A Frustrating Experience with UntuckitWhen I decided to update my wardrobe I came across Untuckit.com and was immediately drawn to their promise of highquality garments with a perfect fit. Excited to elevate my style I made a few purchases and eagerly awaited their arrival. Upon receiving my order I was pleased with the quality and fit of the clothes. However my enthusiasm soon dwindled when I encountered an issue with my order and reached out to their customer service. My initial excitement quickly turned into frustration as I navigated the daunting process of attempting to return an item. The customer service experience I had was nothing short of a nightmare leaving me feeling utterly dissatisfied. It became evident that the stellar quality and fit of their clothing were overshadowed by the lackluster support provided. What perplexed me even more was the seeming indifference towards customer concerns especially in the UK. A company that prides itself on delivering exceptional products should extend the same level of care and attention to its customers regardless of their location. The disheartening realization led me to consider escalating the matter to the ombudsman as a last resort. Despite the initial allure of Untuckits offerings my overall experience left me disheartened and disenchanted. The brands shortcomings in customer service overshadowed the positive aspects ultimately tarnishing my perception of what could have been a goto destination for my wardrobe needs. While the allure of their products initially drew me in the lack of efficient customer service was undeniably disappointing. If Untuckit hopes to retain its customer base they must address these fundamental issues and provide the level of support and care that matches the quality of their clothing.
Adam
165 days ago
The Allure of UNTUCKit A Tale of Exceptional Shirts and Disheartening Customer Service
Let me begin by expressing my genuine fondness for UNTUCKit and their impeccable selection of shirts. Indeed my previous experiences with their brand have been nothing short of exceptional. The ability to easily make returns has always been a significant convenience setting the bar high for customer service in my mind. However my latest interaction with their support team left much to be desired tarnishing the once glowing image I held of the brand. Upon encountering issues with my recent purchase the process of seeking assistance from UNTUCKits customer service team quickly unraveled into a frustrating ordeal. Every step of the way seemed riddled with errors transforming what should have been a routine query into a complete nightmare. The lack of a coherent and efficient resolution process to address the issues I faced only added to the immense inconvenience I was forced to endure. What astonished me even more than the litany of errors was the apparent absence of an apology or any form of goodwill gesture to alleviate the distress I experienced. As a loyal customer this was truly disheartening given my prior positive encounters with their customer service. The stark absence of empathy and accountability left a glaring blemish on an otherwise commendable brand image leaving me with a profound sense of disappointment. It pains me to admit that despite my genuine affinity for UNTUCKits clothing range this regrettable experience has given me pause when considering future interactions with their brand. The realization that their customer service may not be as attuned to international customers particularly those in the UK only exacerbated my disillusionment. In closing I remain hopeful that UNTUCKit will heed this feedback and endeavor to rectify the deficiencies in their customer service experience. For a brand that boasts a stellar collection of clothing it is imperative that their customer service measures live up to the same standard regardless of geographical boundaries. As a consumer who values not only the quality of products but also the accompanying support and service I sincerely hope to witness a positive transformation in UNTUCKits approach to customer care. In the end my admiration for the craftsmanship of their shirts persists but the resonance of this unfortunate encounter lingers. UNTUCKit holds the potential to reclaim my patronage provided they undertake the necessary strides to elevate their customer service to the caliber befitting their esteemed reputation.
Kimmie Mora
169 days ago
A Satisfied Repeat Customer
As a loyal customer of untuckit.com Ive always appreciated the comfort style and quality of their clothing. Over the years my husband has accumulated a small collection of their shirts which have become staples in his wardrobe. Therefore I recently decided to surprise him with three new additions to his untuckit.com collection. The Perform Tee is as reliable as ever delivering the comfort and performance hes come to expect from Untuckit. However the Henley shirt left much to be desired. Unlike his existing shirts this new addition seemed to lack the quality and attention to detail he had grown accustomed to. The thin fabric and subpar stitching made it feel more akin to a cheap nightshirt than the standard of excellence we associated with Untuckit. Disappointingly it fell short of the expectations set by the online product photo. Similarly the Polo shirt failed to meet our expectations. Despite ordering the same size as his previous Untuckit shirts this particular polo turned out to be almost two inches shorter in length. Even for my husband who stands at 58 the difference in length was noticeable. The shorter sleeves further compounded the issue further indicating a lack of consistency in fit and a noticeable decline in quality. As returning customers we had always appreciated the reliable fit and quality of Untuckits clothing. However this recent experience has left us disappointed and concerned about the decline in the brands consistency and quality standards. We hope that Untuckit will address these issues as it would be a shame to see a brand weve come to love and rely on lose its commitment to excellence.
C V
225 days ago
Fit sucks 8211 poor quality
Discovering your review for Untuckit.com was disheartening. I can relate to your disappointment with the quality of the product and the subsequent lackluster customer service experience. As someone who typically wears XL shirts it must have been frustrating to discover that even the 2XL Tall option failed to meet your expectations. The issue with the tightness of the sleeves on the forearms is a common struggle for many individuals and its unfortunate that the fabric felt flimsy and prone to shrinking after just one wash. Its abysmal when a purchase ends up feeling like a total waste of money due to these quality issues. The sensation that the seams might split when bending your arms is not only uncomfortable but also a clear indicator of the subpar craftsmanship of the product. Given these challenges its understandable that you felt let down by the entire experience. The fact that it took almost six months to receive any communication from Untuckit regarding your experience is truly perplexing. Its disappointing when a company neglects to engage with its customers in a timely manner especially regarding their concerns with product quality and overall satisfaction. This lack of proactive customer service only compounds the negative impression left by the unsatisfactory product. Your detailed account highlights important aspects for potential customers to consider before making a purchase from Untuckit. Its crucial for consumers to be informed about the potential issues they might encounter both in terms of product quality and postpurchase support. Your feedback serves as a valuable warning to others who might be considering a similar purchase. In sharing your experience you are helping others make informed decisions and your insights are truly appreciated. Hopefully Untuckit will take into account feedback such as yours to improve their products and the overall customer experience. Thank you for taking the time to provide such an insightful and comprehensive review.
Gabriella Kaminsky
249 days ago
Im definitely disappointed.
A Disappointing Experience with UntuckitWhen I decided to do my Christmas shopping at untuckit.com I had high hopes for finding the perfect gifts for my family. However my excitement soon turned into disappointment. The clothing I ordered turned out to be uncomfortable itchy and shrank after just one wash. I had selected the items with care envisioning my loved ones feeling stylish and comfortable in their new outfits. However the reality couldnt have been more different. The quality of the clothing simply did not live up to my expectations leaving my family unable to enjoy their gifts as intended. It was disheartening to see their discomfort and dissatisfaction with the products. As a firsttime customer this experience was truly disheartening. I had been looking forward to a seamless shopping experience but instead I found myself facing the hassle of returns and disappointed gift recipients. Its safe to say that this experience has left me with little desire to shop from untuckit.com in the future. In conclusion my initial excitement for providing thoughtful and practical gifts for my family was overshadowed by the disappointment of receiving subpar products. While I usually appreciate learning from new experiences this is one lesson I would have preferred to do without. My hope is that this feedback can serve as a constructive point for untuckit.com to improve their products and customer satisfaction in the future.
Jax
301 days ago
Disappointing
I recently had a rather disappointing experience with an online purchase from untuckit.com. My wife in an attempt to surprise me bought a shirt and a pair of pants from their website. However upon trying on the shirt I realized it was too small. I reached out to the customer service team to request an exchange or a return for a different size and style only to be informed that the item was not returnable. This left me feeling frustrated and let down especially considering that I had been a loyal customer of UNTUCKit having made successful purchases from them in the past. In light of this experience I made the decision to return both the shirt and the pants opting to forgo the shirt altogether. The lack of flexibility in their return policy made the entire online shopping ordeal rather disheartening. Its particularly challenging to buy clothing online when each piece fits differently and the inability to easily exchange or return items only adds to this frustration. Unlike many other retailers who typically offer hasslefree exchange and return policies untuckit.com fell short in this aspect. This situation underscored the importance of transparent and customercentric policies particularly in the realm of online apparel shopping. After all its not unreasonable to expect a certain level of flexibility especially given the inherent challenges of purchasing clothing online. In conclusion my experience with untuckit.com left me feeling dissatisfied and disinclined to make future purchases from their online store. While Ive had positive experiences with their products in the past the rigidity of their return policy has certainly cast a shadow over my overall impression of the brand. Hopefully theyll consider reevaluating their policies to better cater to the needs of their customers as this would undoubtedly enhance the overall shopping experience.
Richard Atkins
337 days ago
Exposing a Deceptive Ecommerce Experience with Untuckit.com
My engagement with Untuckit.com was a distressing ordeal that ultimately left me feeling scammed and disillusioned. Initially I was enticed by their collection of shirts and decided to place an order. However my optimism quickly waned when I realized that I had inadvertently selected the wrong size. Resolute on rectifying my error I promptly reached out to their customer service via email only to be met with a false sense of understanding and reassurance. The company in response to my concern misleadingly affirmed that returning the illfitting shirt would be a simple and hasslefree process. Armed with faith in their assurance I dutifully dispatched 60 for the shirt and eagerly awaited its arrival. Upon receipt I promptly sought guidance on the return procedure and was bluntly informed that despite their website explicitly stipulating postal returns I was inexplicably mandated to physically visit their Manchester store a substantial distance from my residence in Bristol. In a futile attempt to reconcile this incongruity I resolutely pointed out their stated return policy only to be met with obstinacy and an incredulous dismissal of my claim. As my attempts to reason with them grew more fervent the company callously resorted to ignoring my emails leaving me stranded at an impasse with a depreciating 60 shirt and a surmounting sense of disillusionment. The disheartening realization that I had fallen victim to a deceptive and unscrupulous enterprise began to dawn on me. Not only was their promised customer service a facade but the purported quality of their products in no way justified the exorbitant price tag of 60. The disparity between the promised and actual experience was nothing short of a blatant scam. In light of these disheartening events I find it imperative to caution potential patrons against the misleading allure of Untuckit.com. My hope is that my testimonial serves as a beacon of awareness for others and prevents them from falling prey to the deceptive practices of this disreputable company.
Stephen Johnstone
343 days ago
Good points are that the delivery is
Experience with Untuckit Fast Delivery and Return ProcessWhen I first came across Untuckit I was drawn to their promise of fast delivery and an easy return process. And I must say they lived up to their claim. The delivery was incredibly swift with my package arriving in no time after placing my order. The convenience of quick deliveries cannot be overstated especially when youre eagerly anticipating your purchase. Moreover I found their return process to be hasslefree. However while the return process was smooth there was a slight disappointment. I discovered that the clothes are manufactured in China which was a downside for me due to personal preferences for locally made products. Additionally while they market free returns theres a catch. Instead of genuinely free returns a sneaky deduction in the form of a tax fee was applied during the return essentially nullifying the concept of free returns. This was quite misleading and left a sour taste in my mouth. Despite this issue the overall experience with Untuckit was positive. The efficiency of their delivery and return process is commendable and the quality of their clothing is undeniable. However the misinformation regarding free returns was a letdown. In conclusion while I appreciate the convenience of speedy deliveries and a streamlined return process I hope Untuckit addresses the transparency of their return policy to avoid misleading their customers. Its crucial for companies to uphold honesty and clarity in their services to build trust and loyalty among their clientele.
Kenny Davis
418 days ago
How Untuckit Shirts8217 Poor Button Placement Ruined My Experience
When I stumbled upon Untuckit.com I was excited to find a clothing brand specifically tailored for the untucked look. The sleek designs and promise of effortless style spoke to me and I eagerly placed an order for one of their signature shirts. However my enthusiasm quickly turned to disappointment when I received the product. The first issue I encountered was the poor placement of the buttons. It became apparent to me that the shirts must have been designed with only models in mind. The neck button was practically impossible to use causing unnecessary frustration every time I attempted to fasten it. As for the final button at the bottom its placement left a staggering 68 inches of fabric flapping in the wind utterly disrupting the intended neat and polished aesthetic. It was frustrating to realize that despite being explicitly designed to be worn untucked the poor button placement made it nearly impossible to achieve this look. The very essence of the brands concept was compromised due to this flaw in the design. As a result my experience with Untuckits shirts was marred by constant readjustments and an overall lack of the effortless style I had eagerly anticipated. In conclusion while Untuckit may promise a seamless and stylish untucked look the poor button placement on their shirts ultimately undermined this promise for me. I can only hope that the brand takes this feedback into consideration to improve the design of their products in the future.
Andrew Rolfe
551 days ago
Australian buyer 8211 still waiting for refund
I have to admit I was initially drawn to untuckit.com by the promise of highquality shirts and efficient delivery. As an Australian customer I was relieved to find that the postage time was indeed good and my package arrived promptly. However I soon encountered an issue when it came to the product sizing. Despite carefully consulting the size guide the shirts I ordered failed to fit as expected. Disappointed but understanding that sizing can be tricky I followed the return process opting to pay for the shipping cost to the USA where the company is based. After dispatching the items and tracking their journey back to the warehouse using USPS I breathed a sigh of relief when they were successfully delivered and confirmed as received. I had done everything by the book or so I thought. To my dismay four months have now passed and there is still no sign of the promised refund. Feeling increasingly frustrated I provided evidence of the returned items and confirmed delivery to their warehouse. Despite this it seems that my attempts to secure a refund have been in vain. This experience has left me disheartened and has led me to question the integrity of the company. Reading similar stories from other customers its clear that I am not alone in feeling this way. Its incredibly disheartening to feel as though Ive been taken advantage of especially considering the effort I went to in order to follow their return procedures. In conclusion I urge fellow consumers especially those outside of the United States to approach untuckit.com with caution. While the initial allure of their products and delivery may be tempting the risk of encountering refund issues is a significant concern. As for my own situation I can only hope that the company will ultimately seek to rectify this and restore my faith in their brand. Until then I advise others to think twice before making a purchase.
LINDA SKRZYNSKI
613 days ago
Quality Shirts but Improvements Needed for User Experience
My experience with untuckit.com has been a mix of positives and negatives. Lets start with the good news my sons absolutely adore the shirts from this brand. The quality of the fabric the fit and the stylish designs have made them a wardrobe favorite. The versatility of these shirts has made getting ready in the morning easier and more enjoyable for them which as a parent I truly appreciate. However the journey to find and purchase these beloved shirts was not without its frustrations. Navigating the website proved to be a challenging task to say the least. The user interface was not as intuitive as I had hoped. As I tried to input my billing and shipping details I found them to be confusing and unintuitively placed. This resulted in a tedious backandforth as I attempted to edit and finalize my order. Eventually this struggle led to a sense of defeat as I reluctantly gave up trying to easily navigate the checkout process. When it came to browsing for the perfect shirts the websites organization made the process needlessly laborious. The lack of clarity in the color options made it difficult to make informed decisions unless I meticulously zoomed in on each product. Additionally the titles and descriptions of the shirts were not always accurate which added another layer of uncertainty to the selection process. While the quality of the shirts ultimately won me over I sincerely hope that untuckit.com will consider revamping its website to enhance the overall user experience. A more streamlined and intuitive interface along with accurate product descriptions and clearer color representations would greatly improve the shopping journey for customers like me. Despite the initial struggles the joy and satisfaction that my sons experience when wearing their untuckit shirts make the trials of the purchase process somewhat worthwhile.
Steven Howe-Bull
641 days ago
Mis sized shirt like others seem to be getting . Very poor
When I first discovered untuckit.com I was eager to become a loyal customer but my experience took an unexpected turn. Having consistently purchased their shirts I was dismayed when I too received a shirt that was completely missized. I had always heard complaints about wrong sizes in the reviews but it never occurred to me until I experienced it firsthand. The mediumsized shirt I received seemed more like an XL leaving me quite disappointed. Upon contacting untuckit.com they offered me a discount code for my next purchase. While this gesture was appreciated the experience had already left a sour taste dissuading me from placing another order. Its disheartening to receive a premium and expensive shirt that looks more like a small tent. The issue of inconsistent sizing seems to be a recurring problem which is unacceptable for a brand that prides itself on quality and fit. This encounter has led me to reevaluate my loyalty to untuckit.com and consider exploring other shirt suppliers. Its crucial for a clothing company to prioritize accurate sizing especially when customers are investing in highquality products. I hope untuckit.com addresses this issue to prevent others from experiencing similar disappointments in the future. In conclusion my journey with untuckit.com while promising at first unfortunately ended in dissatisfaction. I had high hopes for a reliable source of wellfitting shirts but the persistent problem of missized products has deterred me from further patronage. As I seek out alternative shirt providers I hope to find one that values consistency and customer satisfaction above all else.
Toni Araiza
688 days ago
A Tale of Exemplary Service at Untuckit
Let me regale you with my most recent experience with untuckit.com a story that culminates in my genuine satisfaction with their impeccable customer service. As a loyal patron of Untuckit for years I had never encountered any issues with my online orders until a recent mishap. However thanks to the exceptional assistance I received from Dan via the chat line my faith in their service only grew stronger. As fate would have it a rare error had ensued with my order. Yet with unwavering efficiency Dan swiftly intervened and navigated through the issue leaving me utterly impressed and hasslefree. His dedication to ensuring customer satisfaction was evident in the seamless resolution of my predicament. I cannot express enough gratitude to Dan for his remarkable customer service acumen and I am equally appreciative of Untuckit for having such an invaluable asset on their team. The peace of mind that comes with knowing that genuine assistance is just a chat away is truly priceless. My continued patronage of Untuckit is a testament not only to the quality of their products but also to the caliber of their customer service. I remain a steadfast advocate of their brand confident in the knowledge that they prioritize customer satisfaction above all else. In conclusion my recent encounter with Untuckits exemplary service facilitated by Dan has only reinforced my loyalty to their brand. I wholeheartedly recommend their products and commend their commitment to ensuring a superlative customer experience. Thank you Untuckit for upholding such high standards and a special thank you to Dan for going above and beyond in delivering exceptional service.
Linda Smith
739 days ago
Pants Sized Incorrectly
Untuckit has always been my goto for finding quality clothing for my husband so when I decided to surprise him with a pair of pants I was confident that I was making a great choice until they arrived. The 98 W34L32 pants we ordered seemed to be anything but the size they were supposed to be. As my husband tried them on we were shocked to find that the waist measurement was a staggering 37.5 inches a far cry from what we expected. Needless to say we were left extremely disappointed. What made it all the more frustrating was that we had previously purchased shirts from Untuckit and they had fit perfectly. We couldnt understand how the sizing could be so off for the pants when the shirts had been spot on. However this wasnt the first time we had encountered this issue. Another pair of jeans we had ordered from a different company had the same problem with incorrect waist measurements. It was a recurring problem that seemed to plague our online shopping experiences. Despite this setback I do think that Untuckit is not entirely at fault here. It appears that the issue of incorrectly sized pants is not exclusive to their brand. Its a broader problem that extends to other companies as well. This served as a sobering realization that finding the perfect pair of pants online was proving to be more of a challenge than we had anticipated. In my frustration I couldnt help but yearn for the days when Made in the USA was a common label on merchandise. The quality and attention to detail that came with domestically made products seemed sorely missed in the current landscape of online shopping. Overall while our experience with the pants was disheartening I still hold out hope that Untuckit will address this issue and I remain a loyal customer. I appreciate the quality of their products and Im hopeful that improvements in sizing accuracy can be made in the future. For now though Ill be approaching online pant shopping with a bit more caution knowing that the perfect fit may be harder to come by than expected.
Carolyn Berrier
803 days ago
The Perfect Fit My Experience with Untuckit
Let me start by saying that I absolutely love Untuckits unique collection of shirts. The quality and style always meet my expectations. However my recent experience with ordering three shirts from their website left a lot to be desired. After eagerly placing my order two of the shirts arrived promptly within five days. The impeccable customer service during this process was commendable. However my excitement was dampened when the third shirt failed to make an appearance. Feeling slightly anxious I reached out to their customer service team hoping for a satisfactory explanation. They reassured me that the shirt was on its way and promised to send a confirmation as soon as it shipped. Nevertheless ten agonizing days later the promised shirt and confirmation were still nowhere to be found leaving me out of pocket by 89.00 without a desirable outcome. While I remain a devoted fan of Untuckits products this experience was undoubtedly disappointing. I hope that they can rectify these logistical issues to ensure that every customer receives the exceptional service and products they are known for. In conclusion I sincerely hope that my experience was an isolated incident and that others continue to enjoy the superior quality and style that Untuckit is known for.
Steve Hancock
1081 days ago
A company that over promises and under delivers
Uncovering Authentic Style with Untuckit A Genuine Customer ExperienceLet me take you on a journey through my recent experience with Untuckit a company that left me feeling utterly frustrated and dismayed. As I recount my tale youll come to understand why I urge you to tread cautiously when dealing with this brand. Having heard rave reviews about Untuckits diverse range of apparel I was excited to explore their collections and find the perfect shirt to add to my wardrobe. However what followed was a series of disappointments that left me questioning the companys commitment to customer satisfaction. Upon placing my order I eagerly anticipated the arrival of my chosen shirt. However as days turned into weeks I found myself wrestling with mounting frustration as the delivery was significantly delayed. This lack of punctuality cast a shadow of doubt in my mind regarding the companys reliability. Hoping to address my concerns I reached out to their customer service team seeking clarity on the status of my order. To my dismay I was met with a level of ineptitude and indifference that defied belief. Instead of finding reassurance and support I encountered unhelpful responses and a baffling lack of accountability. As a consumer I place immense value on standing behind ones promises. Sadly Untuckit fell short in this regard utterly failing to deliver on their commitments. The frustration and exasperation that followed spurred a realization within me this was not a brand deserving of my loyalty and support. In the aftermath of my disillusionment I have chosen to redirect my patronage towards reputable and established companies that prioritize their customers satisfaction over empty promises. Untuckits lackluster performance has led me to question the authenticity of their operations leaving me to speculate if they are merely a flybynight enterprise masquerading behind an impressive facade. In summary my encounter with Untuckit has been a cautionary tale underscoring the perils of engaging with a brand that overpromises and underdelivers. I implore you to consider my experience as you deliberate your own purchasing decisions. Look beyond the glossy exterior and seek out companies that share your values and appreciation for genuine customer care. As I continue my quest for quality and reliability in the realm of apparel I am resolute in advocating for transparency and authenticity. A lesson learned and a voice raised in the hope of guiding others towards brands that uphold the virtues of integrity and customercentric service.
Paul
1221 days ago
Exceptional Service and Quality Products at Untuckit
My recent experience with Untuckit was nothing short of exceptional. Despite coming across a negative review I decided to give them a try based on the positive feedback from friends. The website boasted a discount for emergency service workers and I was eager to take advantage of the offer. Placing my order was a breeze and I eagerly awaited its arrival. Unfortunately the following day I received the disheartening news that my order had been canceled. Frustrated and disheartened I couldnt help but wonder if this was a common issue. However my determination to experience the touted quality of Untuckits products drove me to seek clarity on the situation. After reaching out to customer service I was relieved to find that the cancellation was due to a technical glitch and they were more than apologetic for the inconvenience caused. As a result I decided to give them another chance and tried to reapply the discount code. To my dismay the code still didnt work and I encountered issues with various shirts not being eligible for the offer. Nevertheless I persisted in my quest to acquire their renowned products. Following an open dialogue with their support team the matter was swiftly rectified and I eventually secured my order with the discount applied. The impeccable level of service and commitment displayed by their support staff truly won me over. Upon receiving my order I was truly impressed by the quality and craftsmanship of their shirts. Despite the initial setbacks the product exceeded my expectations and I have since become a loyal and satisfied customer of Untuckit. I wholeheartedly recommend their products and commend their dedication to customer satisfaction. In conclusion I am pleased to have given Untuckit a second chance as my perseverance paid off with an outstanding customer experience and topnotch merchandise. I eagerly look forward to expanding my wardrobe with their premium collection of untucked shirts. The quality attention to detail and exceptional customer service have undoubtedly made me an advocate for Untuckit.
Andrew Roberts
1265 days ago
Exceptional Quality but Disappointing Customer Service Experience
My experience with untuckit.com left me with mixed feelings. Initially drawn in by the stylish and wellpresented shirts on their website I ordered two in the size recommended for a more fitted look. Unfortunately upon trying them on the shirts were much too large a disappointment given the anticipation of their arrival. The quality however was undeniable but the sizing issue led me to return both shirts using the provided prepaid DHL envelope. The real letdown came after this. Despite their prompt receipt of the returned shirts it took an arduous three weeks for the refund to reflect in my account. This frustrating delay only seemed to be addressed after I escalated the issue by mentioning the consumer ombudsman leaving a bitter taste in an otherwise promising shopping experience. I sincerely hope that untuckit.com addresses their customer service inefficiencies as the quality of their products is truly commendable. Its a shame that such a superior product is undermined by inadequate postpurchase support.
Shaun Helman
1270 days ago
Discovering Better Options with Untuckit.com A Learning Experience
When I first stumbled upon Untuckit.com I was excited to find a solution to my perennial struggle with finding the perfect shirt. After making my purchase however I was disappointed to find that the reality did not meet my expectations. The service I received from Untuckit.com left much to be desired. My initial excitement was quickly dampened by unhelpful email correspondence and a returns process that seemed more opaque than convenient. It was clear to me that they could benefit from some significant improvements in their customer service approach. The shirts themselves were decent but my enthusiasm waned when I realized that they didnt quite live up to the advertised descriptions. They were not as significantly shorter or sharper as I had hoped for and I couldnt shake the feeling that I had overpaid for what I received. Navigating through the frustrating experience of attempting to return the shirts I eventually made the decision to keep them not wanting to waste any more time or energy on a complicated process. I found myself settling for what I had letting go of any hopes for a more satisfactory outcome. In the end I was left with a sense of disappointment realizing that I had two shirts that were just reasonably ok while feeling that the price I had paid did not accurately reflect their value. Moving forward I have learned to approach online purchases with more caution and thorough research ensuring that I am making wellinformed decisions. While my experience with Untuckit.com may not have met my expectations it has taught me to be more discerning in my choices and I am now more appreciative of the value of a seamless and customercentered shopping experience.
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