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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 22 Apr 2019

Last updated by on 06 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 5 5 5 2 5
Jan 2023 5 5 1.5 4.2 5 5
Feb 2023 5 5 5 5 1 1.8
Mar 2023 5 5 5 5 5 5
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Detailed Urbandecay Review by

Introduction

Urban Decay is a popular cosmetics brand known for its high-quality makeup and skincare products. The brand offers a wide range of makeup products, including eyeshadows, lipsticks, foundations, and more. The brand also features exclusive collections created in collaboration with pop culture icons such as Game of Thrones and Disney's Alice in Wonderland. Urban Decay has a strong online presence with its website urbandecay.ru, where users can purchase their favorite products conveniently.

Pros and Cons

Pros:
  • High-quality cosmetics products with a wide variety of shades and colors.
  • Exclusive collaboration collections with pop culture icons.
  • Convenient online shopping experience with urbandecay.ru.
  • Free delivery within Russia for orders over 3,500 rubles.
Cons:
  • Products can be pricey.
  • Shipping can take longer than expected.

User Experience

The Urban Decay website, urbandecay.ru, is user-friendly and easy to navigate. Users can browse the products by category, collection, or color. The products are well-categorized, and the website also features a search bar for quick access to specific products. The website also features detailed product descriptions and customer reviews, providing users with all the information they need before making a purchase.

Pricing and Value for Money

Urban Decay products are generally considered to be on the higher side when it comes to pricing. However, the brand's products are known for their quality and longevity, making them a worthwhile investment for makeup enthusiasts. The brand also offers promotions and discounts on its products, making them more affordable for budget-conscious customers.

Alternatives

Some of the alternatives to Urban Decay include brands such as MAC Cosmetics, Bobbi Brown, and Nars. These brands offer similar high-end makeup products and have a strong online presence with their respective websites.

Customer Service

Urban Decay has a dedicated customer service team that can be reached via email or phone. Customers can also find solutions to common queries on their website's FAQ section.

Product Quality and Selection

Urban Decay is known for its high-quality makeup products, which are designed to last a long time. The brand offers a wide range of makeup products, including eyeshadows, lipsticks, foundations, and more. The brand also features exclusive collections created in collaboration with pop culture icons such as Game of Thrones and Disney's Alice in Wonderland.

Website Usability

The website urbandecay.ru is well-designed and easy to navigate. Users can quickly find the products they are looking for, and the website features detailed product descriptions and customer reviews for an informed purchase decision.

Returns and Exchanges

Urban Decay offers a simple and hassle-free returns and exchanges policy. Customers can return or exchange their products within 30 days of purchase, provided the products are unused and in their original packaging.

Promotions and Discounts

Urban Decay offers regular promotions and discounts on its products, making them more affordable for budget-conscious customers. The brand also offers free samples with qualifying purchases, providing an added incentive for customers to try out different products.

Reputation

Urban Decay is a well-respected brand in the cosmetics industry, known for its high-quality and innovative products. The brand has a dedicated following of makeup enthusiasts and has received several awards for its products.

Payment Options

Urban Decay accepts various payment options, including credit and debit cards, Alfa-Click, and Yandex Money.

Loyalty Programs

Urban Decay offers a rewards program, where customers can earn points for purchases made on the website. These points can be redeemed for discounts on future purchases.

Customer Reviews

Urban Decay features customer reviews prominently on its website, providing customers with an insight into the quality and performance of various products.

Community Involvement

Urban Decay is involved in various social and environmental initiatives, including animal welfare, LGBTQ+ rights, and sustainable practices.

Shipping and Costs

Urban Decay offers free delivery within Russia for orders over 3,500 rubles. Shipping costs vary depending on the location and size of the order. The brand also offers express delivery for an additional fee. The estimated delivery time is 3-8 business days, depending on the location.

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