Users Voice for Urbane

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Urbane Overall rating
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Review article published on: 30 Oct 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 2.7 1.5 1.7 3
Feb 2023 5 5 3 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Urbane Review by

Introduction is an online store that offers a wide range of trendy and stylish clothes, shoes, and accessories for men and women. The company is committed to providing high-quality products and excellent customer service to its customers. It features a user-friendly website that allows shoppers to easily browse through its vast catalog of items.

Pros and Cons

Pros: - Wide selection of trendy clothes and accessories - User-friendly website - Fast delivery times - High-quality products - Excellent customer service Cons: - Higher prices compared to other online stores - Limited international shipping options

User Experience provides a seamless user experience through its intuitive website design and easy navigation. The online store categorizes its products by gender and type, making it easy for users to find what they are looking for. The website features a simple checkout process that allows customers to quickly purchase items and receive confirmation of their orders via email.

Pricing and Value for Money offers high-quality products at slightly higher prices than other online stores. However, the company's commitment to providing fashionable and trendy items justifies the premium pricing. The online store also offers frequent promotions and discounts that provide customers with value for their money.


Other alternatives to include Zara, H&M, and Forever 21. However, distinguishes itself by providing a unique and personalized shopping experience that focuses on trendy and stylish clothing and accessories.

Customer Service provides excellent customer service through its responsive support team that is available to address any customer queries or concerns. Customers can contact the company via phone or email, and they can expect prompt and professional assistance.

Product Quality and Selection features a wide selection of trendy and stylish clothing and accessories that are of high quality. The online store sources its products from top global brands, ensuring that customers receive top-notch items.

Website Usability

The website is user-friendly and easy to navigate, with a clean and modern design. The online store features multiple filters that allow users to refine their searches by price, size, color, and other criteria. The website also loads quickly, ensuring a smooth and hassle-free shopping experience.

Returns and Exchanges offers hassle-free returns and exchanges for its products. Customers can return or exchange items within 14 days of receiving them, provided that the items are in their original condition and packaging.

Promotions and Discounts provides frequent promotions and discounts for its customers, including seasonal sales, flash deals, and discount codes. The online store also offers a loyalty program that rewards customers with exclusive discounts and perks.

Reputation has a solid reputation for providing high-quality products and excellent customer service. The online store has received positive reviews from customers, who praise its trendy and stylish clothing and accessories.

Payment Options accepts multiple payment options, including credit cards, PayPal, and bank transfer. The online store uses secure payment gateways to ensure that customers' financial information remains safe and secure.

Loyalty Programs provides a loyalty program that rewards customers with exclusive discounts and perks. Customers earn points for every purchase they make, which they can redeem for discounts on future purchases.

Customer Reviews

Customers have provided positive reviews for on platforms such as Trustpilot and Facebook. The online store has an average rating of 4.9 stars on Trustpilot, with customers praising its high-quality products and excellent customer service.

Community Involvement is committed to giving back to the community and supports various charitable causes. The online store has partnered with organizations such as the Czech Red Cross and the Pink Crocodile Foundation to provide assistance to those in need.

Shipping and Costs provides fast and reliable shipping options within the Czech Republic, with items usually delivered within 1-2 working days. The online store also offers international shipping options to select countries. Shipping costs vary depending on the destination and the size of the order.

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