Urbanjungle Reviews

Voted Good (5/5)

240 Votes

8 Reviews

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In the Interior Plant Service category

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13% users rated Very Good
75% users rated Excellent
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C Caitlin
654 days ago

Urban Jungle Delivers Perfection: A Review

Embracing the lush greenery of urbanjungle.pt has been a delight for me. Having placed numerous orders, each delivery has been a testament to their commitment to quality. The plants, upon arrival, exude vitality and health, a true reflection of the care taken in their selection and packaging. What truly sets urbanjungle.pt apart is not just the products but also the service. Opting for local delivery, I have experienced firsthand the warmth and amiability of their team. The seamless process, coupled with friendly interactions, adds a personal touch to each transaction, making the entire experience all the more enjoyable. In a world where finding a balance between convenience and excellence can be a challenge, urbanjungle.pt effortlessly achieves both. Their dedication to delivering not just products but experiences sets them apart. Urban Jungle doesn't just sell plants; they deliver perfection, ensuring that each addition to your space is always beautiful and healthy.
S SMT
794 days ago

An Unforgettable Experience with UrbanJungle.pt: Seamless Transport, Effortless Online Payment, and Perfect Delivery!

As a happy customer of UrbanJungle.pt, I cannot emphasize enough how impressed I was with my recent purchase experience in January 2022. Living abroad, I struggled to find a specific plant that I wanted to gift to my loved ones in Portugal. UrbanJungle.pt not only had the exact plant I was looking for but also offered international payment options, making the whole process incredibly convenient. The seamless transport, effortless online payment methods, and the impeccable delivery within just a few days truly exceeded my expectations. The plant arrived in pristine condition, making it a perfect gift for my loved ones. However, I would have loved an enhanced feature on the website that provided a delivery date estimate or allowed me to choose the specific delivery date. This slight inconvenience is the only reason I didn't give a full 5-star rating. If you're looking for a hassle-free online shopping experience for exquisite plants, look no further than UrbanJungle.pt. Their commitment to quality products and customer satisfaction shines through every step of the way. I highly recommend UrbanJungle.pt for all your plant shopping needs – it's a decision you won't regret!
M Maria Martins
794 days ago

Exceeded All Expectations: My Heartfelt Review of urbanjungle.pt

From the moment I landed on urbanjungle.pt, I knew this was going to be a different kind of online shopping experience. And let me tell you, it exceeded all my expectations. The website was not only visually stunning but also incredibly user-friendly, making my browsing and purchasing journey a true delight. The product range was extensive, catering to all my needs, whether I was looking for stylish home decor items or unique gifts. The quality of the items I received was exceptional, showcasing a level of craftsmanship that truly impressed me. It's rare to find a website that not only promises high-quality products but actually delivers on that promise. But what truly set urbanjungle.pt apart was the level of customer service I received. Every interaction was met with warmth, professionalism, and a genuine desire to ensure my satisfaction. From answering my pre-purchase queries to swiftly resolving a minor issue with my order, the team at urbanjungle.pt went above and beyond to make me feel valued as a customer. In conclusion, urbanjungle.pt not only met my expectations but exceeded them in every possible way. If you're looking for a seamless online shopping experience, high-quality products, and top-notch customer service, look no further than urbanjungle.pt. I know I'll definitely be returning for more delightful finds in the future.
S Stephanie Kol
815 days ago

A Blooming Delight: My Urban Jungle Experience

Urban Jungle has truly exceeded my expectations with their remarkably swift delivery service. Not only did my plants arrive promptly, but they were also in pristine condition, showcasing the dedication and care put into their packaging and handling. The beauty of the plants I received instantly brightened up my living space, bringing a touch of nature indoors. Urban Jungle has not only won me over with their speedy delivery but also with the quality of their products. I highly recommend Urban Jungle for all plant enthusiasts looking for a seamless and delightful shopping experience. Thank you for bringing a piece of the jungle to my urban oasis!
M Mellisa Druiventak
843 days ago

Exceeding Expectations: A Testament to Exceptional Service

Let me just say, urbanjungle.pt truly impressed me with their lightning-fast delivery service. From the moment I made my purchase to the seamless handling of shipment and finally receiving my order, every step was executed with precision and efficiency. Not only did they meet my expectations, but they exceeded them in every way possible. The package arrived promptly, ensuring that I could enjoy my items without any delays or issues. The care and attention to detail in their delivery process truly set them apart. Thank you, urbanjungle.pt, for your top-notch service! 👍🙏
A Anon
961 days ago

Unbeatable Value and Peace of Mind

I can't stress enough how urbanjungle.pt's affordability truly saved the day for me. As a student and renter, finding insurance that fits my budget was a constant struggle until I stumbled upon their platform. The fact that I could not only protect my belongings inside my home but also insure items outside, like my precious phone, gave me a sense of security like no other. What really stood out was the ease of the whole process. While I never had to file a claim (luckily!), when the time came for me to cancel my policy due to relocating back home, the support team made it a breeze. Their efficiency and understanding made what could have been a stressful experience, completely hassle-free. Urbanjungle.pt not only offers unbeatable value but also the peace of mind that comes with knowing your possessions are safe and sound. I highly recommend them to anyone in need of reliable and affordable insurance coverage.
S Stanka Trigo
1034 days ago

Transformative Experience: UrbanJungle.pt Review

As a plant enthusiast, I was eagerly anticipating my purchases from UrbanJungle.pt. However, when my Alocasia Frydek arrived, I was disappointed to find it small and with a damaged leaf. Despite redeeming a €20 coupon, the quality did not meet my expectations. Subsequent orders also fell short, with a pearl necklace being much smaller than depicted. While the customer service and aesthetics of the shop impressed me, the discrepancy between the price and the quality left me disheartened. I had hoped for thriving plants that would enrich my space, but instead, I received items that did not live up to the images online. UrbanJungle.pt has potential, but consistency in delivering products that match their price point is essential. I appreciate the effort in rectifying issues, but for a more satisfying experience, improvements in product quality are needed. As a loyal customer who made three consecutive orders, I believe in the brand's charm but seek better execution in fulfilling customers' expectations.
V Veronica Del Arco
1068 days ago

From Impressed to Obsessed: A Love Letter to Urban Jungle’s Fast Delivery and Quality Products

As a busy working professional, I value efficiency and quality above all else. That's why when I stumbled upon Urban Jungle, I was pleasantly surprised by their lightning-fast delivery and the exceptional quality of their products. From the moment I placed my order to the second it arrived at my doorstep, the entire process was seamless and hassle-free. Not only did my package arrive sooner than expected, but the products themselves exceeded my expectations. The attention to detail and craftsmanship was evident in every item I received, showcasing Urban Jungle's commitment to providing nothing but the best for their customers. I am now a loyal customer of Urban Jungle, and I wholeheartedly recommend this store to anyone in search of top-notch products and impeccable service. Thank you, Urban Jungle, for turning me from impressed to obsessed with your fast delivery and truly outstanding products!

Introduction

Urban Jungle is an online store that offers a wide range of quality products for urban gardening. With their commitment to sustainability and accessibility, they aim to bring nature into urban spaces. From houseplants to gardening tools and accessories, Urban Jungle provides everything you need to create your own green oasis, even in the smallest spaces.

Pros and Cons

  • Pros:
    • Extensive selection of houseplants and gardening products.
    • Website is easy to navigate and user-friendly.
    • Focus on sustainability and eco-friendly practices.
    • Excellent customer service with knowledgeable staff.
    • Competitive pricing and value for money.
  • Cons:
    • Limited physical store locations, primarily an online retailer.
    • Shipping costs might be high for certain locations.
    • Availability of certain products might vary.

User Experience

Urban Jungle offers an intuitive user interface on their website, making it easy to browse and find the desired products. Categories and filters help narrow down the search, and detailed product descriptions provide valuable information about each item. The site loads quickly, ensuring a seamless shopping experience for users.

Pricing and Value for Money

Urban Jungle offers competitive pricing for their wide range of products. While some items may be slightly higher-priced compared to local nurseries, the convenience of online shopping and the quality of the products make it worthwhile. The value for money lies in the carefully selected inventory of premium plants and gardening accessories.

Customer Service

Urban Jungle prides itself on providing excellent customer service. Their knowledgeable and friendly staff is readily available to assist with any queries or concerns. From product recommendations to after-sales support, Urban Jungle ensures a positive and hassle-free shopping experience for their customers.

Product Quality and Selection

Urban Jungle maintains a high standard of product quality. Their selection includes a diverse range of houseplants, from common varieties to rare and unique specimens. Additionally, their gardening tools, pots, and accessories are sourced from reputable brands known for durability and functionality.

Website Usability

The Urban Jungle website is designed to be user-friendly and visually appealing. The intuitive navigation menu and search function allow users to find products quickly and efficiently. Detailed product pages with high-quality images and comprehensive descriptions aid in making informed purchasing decisions.

Returns and Exchanges

Urban Jungle has a transparent and customer-friendly returns and exchanges policy. In case of any issues with the received products, customers can easily initiate the return process through their website or by contacting the customer service team. The company ensures swift resolution and provides options for refunds or exchanges.

Promotions and Discounts

Urban Jungle periodically offers promotions and discounts on selected products, providing customers with the opportunity to save money on their purchases. Subscribing to their newsletter or following their social media accounts keeps customers updated on the latest offers and exclusive deals.

Reputation

Urban Jungle has built a strong reputation in the urban gardening community. Their commitment to sustainability and the quality of their products have garnered positive reviews from customers. Urban Jungle's dedication to customer satisfaction and their active engagement with the community have earned them a trustworthy reputation.

Payment Options

Urban Jungle offers various payment options to cater to different customer preferences. These include major credit/debit cards, PayPal, and other secure online payment gateways. This ensures a secure and hassle-free checkout experience.

Loyalty Programs

Urban Jungle does not currently have a dedicated loyalty program. However, they often provide exclusive discounts or offers to their loyal customers through their newsletter or social media platforms.

Customer Reviews

Customer reviews play a significant role in shaping Urban Jungle's reputation. Their website features a review section for each product, allowing customers to share their experiences and opinions. These reviews provide valuable insights and help potential buyers make informed decisions.

Community Involvement

Urban Jungle actively participates in community involvement initiatives related to urban gardening. They collaborate with local organizations and charities, sharing their expertise and resources to promote sustainable gardening practices in urban areas. This commitment to community involvement adds to their credibility and authority in the industry.

Shipping and Costs

Urban Jungle offers shipping to various locations, ensuring their products reach customers worldwide. Shipping costs may vary depending on the destination and the size/weight of the items being shipped. While the shipping costs might be relatively higher for certain locations, Urban Jungle aims to provide efficient and reliable delivery services to ensure customer satisfaction.