Users Voice for Urbanstore

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Urbanstore
Urbanstore Overall rating
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User Interface

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Review article published on: 26 Aug 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 1.8 5 5 5
Jan 2023 5 3.3 5 4.2 3.1 4.8
Feb 2023 5 5 3.4 5 5 5
Mar 2023 5 5 3.1 5 5 5
Line Chart for Rating of peer stores

Detailed Urbanstore Review by

Introduction is an online store that offers a wide range of urban clothing and accessories for men, women, and kids. The store offers a variety of brands and styles, and its inventory is regularly updated to ensure customers get the latest trends. Apart from clothing and accessories, the store also offers home décor items, electronics, and personal care products.

Pros and Cons

Pros: - Wide range of products - Regular updates of inventory with latest trends - Competitive pricing - User-friendly website Cons: - Limited shipping options - Limited payment options - Limited customer reviews

User Experience

The website is easy to navigate, and the products are well-categorized. Customers can easily search for products using different filters, including size, price, and brand. The website is mobile-friendly, making it easy for customers to shop on their mobile devices.

Pricing and Value for Money

The store offers competitive pricing, and customers can get good value for their money. The store also offers regular promotions and discounts on selected products.


Some of the alternatives to include ASOS, Zara, and H&M. These stores offer a similar range of urban clothing and accessories for men, women, and kids.

Customer Service

The store has a responsive customer service team that is available to answer any queries and concerns that customers may have. Customers can contact the team via email or phone.

Product Quality and Selection

The store offers a wide range of high-quality products from some of the best urban clothing brands. The selection is regularly updated with the latest trends, ensuring customers have access to the latest styles.

Website Usability

The website is user-friendly, making it easy for customers to shop for products. The search function is effective, and the website is easy to navigate.

Returns and Exchanges

Customers can return or exchange products within 14 days of purchase. The products must be unused and in the original packaging.

Promotions and Discounts

The store offers regular promotions and discounts on selected products. Customers can sign up for the store's newsletter to receive updates on new promotions and discounts.

Reputation has a good reputation for offering high-quality products at competitive prices. The store is trusted by many customers and has positive reviews online.

Payment Options

The store offers limited payment options, including credit cards and PayPal.

Loyalty Programs

The store does not offer a loyalty program at the moment.

Customer Reviews

There are limited customer reviews on the website and other online platforms. However, the available reviews are positive, indicating good customer satisfaction.

Community Involvement

The store does not have active community involvement initiatives.

Shipping and Costs

The store offers limited shipping options, and customers are responsible for the shipping costs. The shipping costs vary depending on the delivery location and size of the product.

Conclusion is a good option for customers looking for high-quality urban clothing and accessories at competitive prices. The store offers a wide range of products and regularly updates its inventory with the latest trends. The website is user-friendly, making it easy for customers to shop for products. However, the store needs to expand its payment and shipping options and actively engage customers to improve its reputation further.