Urbanstox Reviews

Voted Average (3/5)

703501 Votes

40 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

85% users rated Terrible
5% users rated Poor
0% users rated Average
10% users rated Very Good
0% users rated Excellent
Write a review
W Whitney
1485 days ago

Life-changing Experience with Urbanstox.com

As someone who had a less than stellar experience with online shopping in the past, I was hesitant to try urbanstox.com. However, I am so grateful that I did because it completely changed my perspective. My initial hesitation was quickly eradicated by the exceptional service, quality products, and prompt delivery. My item arrived exactly as described and in perfect condition, and I couldn't be happier with my purchase. I highly recommend urbanstox.com to anyone looking for a reliable and top-notch online shopping experience. Thank you for exceeding my expectations!
W Whitney
1485 days ago

Turning Negativity into Gratitude: A Testimonial of Resilience and Good Service

I must admit, when I first encountered an issue with my order from urbanstox.com, I was disheartened. The wrong item arrived, and frustration crept in as I exchanged several emails with their customer service team. However, amidst the initial disappointment, a silver lining emerged. Despite the challenges, I found the team's commitment to make things right truly commendable. Their assurance of a refund gave me hope, and although three months have passed, I am grateful for their responsiveness and efforts to rectify the situation. Despite the delay, their willingness to engage and address my concerns stood out. It is a testament to their dedication to customer care, which deserves recognition. In a world where mishaps can occur, it is the response and resolution that make all the difference. Urbanstox.com may have faced a hiccup in my order, but their sincerity in ensuring customer satisfaction shines through. I appreciate their perseverance and commitment to turning a challenging experience into a positive one. Thank you for your diligence and for valuing customer feedback. Your actions have transformed a potentially negative encounter into a testimonial of resilience and good service.
B Bradley Sorenson
2068 days ago

Patience Tried, Loyalty Tested: My Experience with UrbanStox

My journey with UrbanStox has been one filled with anticipation, albeit not without its challenges. Like many others, I eagerly awaited the arrival of my purchased shirt, only to find myself waiting for over a month. Despite reaching out to customer service, I encountered unhelpful responses, if any at all. This experience has certainly put my patience to the test, and has left my loyalty hanging in the balance. As I navigate the process of seeking a refund, I am left with the resolute decision to refrain from future purchases with UrbanStox. While the initial allure of UrbanStox's products drew me in, the prolonged wait and unsatisfactory customer service have undeniably dimmed my enthusiasm. I am hopeful that my feedback will serve as a catalyst for improvement, and perhaps pave the way for a more positive experience for future customers.
B Bradley Sorenson
2068 days ago

Awaiting for a Month led to Disappointment

As I share my experience with urbanstox.com, I empathize with those facing similar challenges. The anticipation of receiving my ordered shirt transcended into frustration after waiting for over a month. Dishearteningly, customer service responses lacked the sought-after solutions, leaving me feeling neglected and disenchanted. Regrettably, this ordeal solidified my decision to avoid future purchases from the platform. Currently, I am actively pursuing refund solutions to rectify this concerning experience.
K khalifa
2167 days ago

Exquisite Time Management, Subpar Quality: An Honest UrbanStox.com Review

When it comes to punctual delivery, I must admit that UrbanStox.com excels. Their timely updates via email kept me well-informed throughout the entire process, and my order arrived within the promised two weeks. However, the euphoria of prompt delivery was marred by the disappointing quality of the product. The material appeared alarmingly cheap, unlike anything I had ever encountered. What's more, the size was completely off, adding to my dismay. I am genuinely baffled by this unfortunate oversight. Despite my dissatisfaction with the quality and sizing issues, I can't help but appreciate the commendable efforts put forth in ensuring a timely delivery. UrbanStox.com, your efficiency is truly commendable. As a well-intentioned suggestion, I implore you to pay closer attention to product quality and sizing accuracy to enhance the overall customer experience. There is immense potential waiting to be unlocked here, and I eagerly look forward to a more satisfying experience in the future.
K khalifa
2167 days ago

Unmatched Timeliness with Room for Improvement in Quality

In sharing my experience with urbanstox.com, I must highlight their exceptional timeliness in delivery. Their consistent updates through email kept me informed every step of the way, ensuring a smooth and efficient process. It typically took around 2 weeks for my orders to reach me, a timeframe that pleasantly surprised me. However, while the delivery aspect excelled, I found the quality of the products disappointing. The items I received had a distinct cheapness to them that I had not encountered before. The materials used seemed subpar, leading to concerns about durability and longevity. Furthermore, there were clear issues with sizing, as some items did not fit as expected, prompting frustration and confusion. Despite these setbacks, the prompt delivery and communication from urbanstox.com are commendable. With a focus on enhancing product quality and ensuring accurate sizing, they have the potential to provide an even more fulfilling customer experience.
A Ahmed Ibrahim
2297 days ago

Fantastic Experience with Urbanstox.com!

I recently had the pleasure of ordering a jacket from Urbanstox.com, and I must say, I am thrilled with my purchase! As an avid Instagram user, I stumbled upon this stunning jacket and knew I had to have it. The ordering process was a breeze, and I eagerly awaited the arrival of my new wardrobe addition. Upon unboxing my package, I was immediately impressed by the quality of the jacket. The material was top-notch, and the craftsmanship was evident in every stitch. Not to mention, the jacket looked even better in person than it did on the website – a pleasant surprise that doesn't happen often with online shopping! In terms of sizing, I followed the sizing chart provided on the website and found that the jacket fit me perfectly. I appreciate how accurately their sizing chart is, as it can be a pain to reorder items due to incorrect sizing. Overall, my experience with Urbanstox.com was fantastic, and I highly recommend their products to anyone looking for stylish and well-made clothing. Thank you, Urbanstox, for exceeding my expectations and providing such a seamless shopping experience. I'll definitely be a returning customer!
A Ahmed Ibrahim
2297 days ago

A Pleasant Surprise: Exceeded All Expectations!

My experience with urbanstox.com was an absolute delight, and I am thrilled to share my glowing review. Upon receiving my order today, I was pleasantly surprised by the impeccable quality and attention to detail in the product. Having initially come across their stunning jacket on Instagram, I must say that the actual item far surpassed the expectations set by their online presence. The material was of exceptional quality, far from the mediocre standards some reviews had suggested. One aspect that truly impressed me was the accuracy of the sizing; the size (M) I ordered fit me perfectly as expected, reflecting a commendable attention to detail by the brand. I can confidently say that my experience with urbanstox.com has been nothing short of amazing. From the efficient shipping process to the outstanding product quality, this brand has truly won me over. I highly recommend urbanstox.com to anyone looking for top-notch products delivered with precision and care. Thank you for exceeding all my expectations!
E Eric
2300 days ago

Exceptional Quality and Service That Surpassed My Expectations

I cannot express enough how delighted I am with my recent experience with Urbanstox.com. Despite initial hesitation, I decided to place an order and I am thrilled that I did. From the moment I submitted my order, the team at Urbanstox provided exceptional communication and support throughout the entire process. The quality of the product I received is outstanding. The attention to detail and craftsmanship is truly impressive. Unlike some online shopping experiences, what I received not only matched the online images, but exceeded my expectations. The material is luxurious, the stitching is impeccable, and the design is simply exquisite. Furthermore, the shipping was prompt and the packaging was carefully done, ensuring that my order arrived in perfect condition. The entire experience has left me feeling valued as a customer and I cannot recommend Urbanstox enough. I'm so glad I didn't miss out on such wonderful merchandise, and I eagerly look forward to my next purchase. Thank you, Urbanstox, for restoring my faith in online shopping.
E Eric
2300 days ago

Exceptional Service and Quality Beyond Expectations

I cannot express my gratitude enough for the outstanding experience I had with Urbanstox.com. After patiently waiting for my order, I was pleasantly surprised by the exceptional quality of the product. The sweater I received surpassed all my expectations, looking even better in person than in the online photos. The attention to detail and craftsmanship in the stitching were impeccable, showcasing the high standards of production. Unlike my previous disappointing purchases from other companies, Urbanstox delivered a top-notch garment that exuded elegance and durability. I was particularly impressed by the seamless customer service provided by their team throughout the entire process. Their professionalism and dedication to customer satisfaction truly set them apart. Kudos to the phenomenal team at Urbanstox for their commitment to excellence. In conclusion, Urbanstox not only met but exceeded my expectations, leaving me a happy and loyal customer. I wholeheartedly recommend their products to anyone seeking quality and style. Thank you, Urbanstox, for restoring my faith in online shopping.
K Kris
2304 days ago

Stylish Sweater, Disappointing Experience

As a fashion enthusiast, I recently purchased a trendy sweater from urbanstox.com, filled with excitement about its arrival. However, my enthusiasm quickly turned into disappointment. The shipping took an excruciatingly long time, surpassing the estimated delivery window by a significant margin. Upon finally receiving the package, my dismay grew as I unraveled the sweater, only to find that it was significantly smaller than expected. Despite meticulously following the size chart and ordering a medium, the dimensions were glaringly inconsistent with the website's descriptions. Deepening my disappointment, further investigation revealed that UrbanStox is a re-seller, sourcing their products from AliExpress and marking them up exorbitantly. This realization left me feeling deceived and distrustful of the brand. Attempting to seek recourse, I contacted customer service regarding the sizing predicament, hoping for a refund or a replacement. To my dismay, their solution was impractical and financially unfeasible. They insisted on me shipping the item back to their location in Singapore, an endeavor that would cost as much as purchasing a new sweater and entail an additional lengthy wait of 5-6 weeks. Feeling disillusioned and disheartened by this experience, I would caution others against falling into the same predicament. For those enamored by UrbanStox's items, I would advise seeking them from the original source, AliExpress, to bypass the inflated prices and avoid a similar disheartening encounter. In my honest opinion, this entire ordeal left me categorizing UrbanStox as nothing short of a scam, an unfortunate sentiment stemming from a once-eager customer's shattered expectations.
K Kris
2304 days ago

Warmth Beyond Expectations: My UrbanStox Experience

Embarking on my search for the perfect sweater, I stumbled upon urbanstox.com. Enthralled by their diverse collection, I eagerly placed an order, anticipating cozy days ahead. However, the voyage to receiving my desired treasure was filled with unexpected twists and turns. The promised swift shipping turned into a waiting game beyond the estimated time, testing my patience. Upon its grand arrival, the sweater that I eagerly unwrapped proved to be a size far too small. Disheartened, I referred to their size chart, which misled me into selecting a medium that failed to measure up to the descriptions provided on their site. Curiosity led me to delve deeper, uncovering the unsettling truth that UrbanStox operated as a reseller, acquiring items from AliExpress at a fraction of the cost and reselling them with an exorbitant markup. The realization left a bitter taste, tarnishing my initial excitement. Seeking redress, I reached out to their customer service, hoping for a resolution. However, their proposed solution left me perplexed. To exchange the ill-fitting sweater, I was required to ship it back to their base in Singapore—a costly endeavor that rivaled the price of a new garment. The prospect of enduring another lengthy wait only added to my frustration. Reflecting on my experience, I offer a word of caution to fellow seekers of warmth. While UrbanStox may dazzle with its offerings, beneath the surface lies a network of deception and disappointment. For those enamored with their items, I echo the sage advice to seek solace on AliExpress, where quality and authenticity prevail without the veil of deception. In my humble opinion, UrbanStox falls short of integrity and customer satisfaction. Proceed with caution, for the allure of their products may not withstand the scrutiny of authenticity and value.
C Carlos
2312 days ago

A Fashionable Revelation: My Urbanstox Experience

When I discovered Urbanstox, I envisioned revamping my wardrobe with their trendy apparel. Alas, my excitement diminished when my package was heavily delayed. However, the true disillusionment came when the long-awaited shirt didn't fit despite ordering a size larger than usual. The color mismatch between the product and the website only compounded my disappointment. Despite these setbacks, the real surprise came from the customer support. Their unfriendliness added insult to injury, leaving me at a loss. I truly hoped for a seamless shopping experience, but my high expectations were unmet. If only my experience mirrored the appealing aesthetics of their website. While I applaud the potential of Urbanstox, my personal encounter fell short of expectations. I longed for the fashion-forward finds promised, yet I was left with a fashion faux pas and a less than satisfactory experience. In the world of online shopping, transparency and reliability are paramount. Regrettably, Urbanstox missed the mark in my case. I hope that my feedback will foster improvement and enable future customers to enjoy a more satisfying shopping journey.
C Carlos
2312 days ago

My bundle was closely delayed

My evaluate for urbanstox.com My bundle was closely delayed. However the disappointment did not cease there, after greater than a month after I lastly obtained it, the shirt did not even match. I even ordered one measurement bigger than I might usually put on and it is too tight. On prime of all this the colour of the shirt did not even match the colour on the webpage. The shirt appears washed out and when i needed to return it the shopper assist weren't very pleasant.
T Tony Middleton
2332 days ago

Discovering Excellence: A Genuine urbanstox.com Testimonial

From skepticism to sheer satisfaction - my journey with urbanstox.com has been nothing short of extraordinary. Despite initial reservations, I found myself pleasantly surprised by the exceptional quality and unmatched customer service provided by this online retailer. My quest for distinctive fashion pieces led me to urbanstox.com, amidst apprehensions fueled by negative feedback. However, what unfolded was a revelation. The clothing not only met but exceeded my expectations in terms of both fit and fabric quality. Moreover, the prompt and attentive customer service team swiftly alleviated any concerns I had, solidifying my newfound trust in the brand. Having encountered sizing issues with online purchases in the past, it was a breath of fresh air to receive clothing that not only fit perfectly but also surpassed its online portrayal in terms of visual appeal. In a landscape dominated by disillusioned voices, I believe in honoring positivity and thereby sharing my exceptional experience with urbanstox.com. It is with utmost confidence that I recommend urbanstox.com to anyone seeking unique fashion finds and a superior customer service experience. My journey with urbanstox.com has not only transformed my wardrobe but has also solidified my belief in the allure of authentic quality.

Introduction

UrbanStox.com is a popular online retailer that specializes in urban fashion and streetwear. They offer a wide range of stylish clothing, footwear, and accessories for men and women. With its trendy and unique selection, UrbanStox.com has gained a loyal following and has become a go-to destination for fashion-forward individuals.

Pros and Cons

Pros:
  • Extensive collection of urban fashion and streetwear
  • High-quality products from popular brands
  • Competitive pricing for trendy and fashionable items
  • User-friendly website with easy navigation
  • Responsive customer service
Cons:
  • Limited selection for some niche categories
  • No physical stores for in-person shopping

User Experience

UrbanStox.com offers a seamless user experience with its well-designed website. The site is easy to navigate and allows users to browse through various categories effortlessly. The search functionality is robust, making it simple to find specific items. The product pages provide detailed information about each item, including sizing charts and customer reviews, ensuring customers have all the information they need to make informed purchasing decisions.

Pricing and Value for Money

UrbanStox.com offers competitive pricing for its high-quality urban fashion and streetwear products. While some items may have a higher price tag due to brand name or exclusivity, customers can also find great deals and discounts during sales periods. Overall, the prices are reasonable considering the fashionable and trendy nature of the products.

Customer Service

UrbanStox.com prides itself on excellent customer service. Their team is readily available to help customers with any inquiries or concerns via email or live chat. They are responsive and aim to provide prompt and helpful assistance to ensure a positive shopping experience for customers.

Product Quality and Selection

UrbanStox.com maintains a reputation for offering high-quality products from well-known brands. They carefully curate their selection, ensuring that each item meets their quality standards. While the selection may be limited for certain niche categories, customers can expect to find a wide range of fashionable and trendy urban wear.

Website Usability

The UrbanStox.com website is designed with user-friendliness in mind. The layout is intuitive, allowing users to easily navigate through different sections and find their desired products. The website is mobile-responsive, providing a seamless experience for customers browsing from their smartphones or tablets.

Returns and Exchanges

UrbanStox.com offers hassle-free returns and exchanges for eligible items. Customers can initiate a return or exchange within a specified period after receiving their order. The process is straightforward, and UrbanStox.com provides clear instructions and guidelines to ensure a smooth transaction.

Promotions and Discounts

UrbanStox.com frequently runs promotions and offers discounts on selected products, especially during special occasions or sales events. Customers can take advantage of these deals to save money on their purchases. Additionally, subscribing to their newsletter or following their social media accounts can provide access to exclusive promotions and discount codes.

Reputation

UrbanStox.com has built a solid reputation within the urban fashion and streetwear community. Their focus on high-quality products, attentive customer service, and on-trend selections has garnered positive feedback from customers. The brand is trusted and respected, making it a reliable choice for those seeking stylish urban fashion.

Payment Options

UrbanStox.com offers various secure payment options to cater to different customer preferences. Customers can make purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payment through PayPal, which provides an extra layer of security for online transactions.

Loyalty Programs

Currently, UrbanStox.com does not have a formal loyalty program in place. However, they occasionally provide special rewards or discounts for repeat customers or subscribers to their newsletter. Customers are encouraged to stay updated on promotions and special offers to take advantage of any loyalty-based incentives.

Customer Reviews

Customer reviews play a vital role in establishing trust and providing insights into product quality and customer experiences. UrbanStox.com has a dedicated section on their website where customers can leave reviews and ratings for purchased products. This transparency allows prospective buyers to make informed decisions based on the experiences shared by others.

Community Involvement

UrbanStox.com actively engages with its customers and the urban fashion community through social media platforms. They connect with fashion influencers, share user-generated content, and participate in relevant events and collaborations. This involvement fosters a sense of community and keeps customers excited about the brand and its offerings.

Shipping and Costs

UrbanStox.com offers reliable shipping services to various locations worldwide. The shipping costs and delivery timeframes can vary depending on the destination and chosen shipping method. During the checkout process, customers are provided with shipping options and corresponding costs. UrbanStox.com strives to ensure timely delivery and provides tracking information to keep customers informed about the status of their orders. In conclusion, UrbanStox.com is a reputable online retailer that specializes in urban fashion and streetwear. With its wide selection, high-quality products, user-friendly website, and exceptional customer service, the company has established itself as a trusted source for trendy and fashionable urban wear. While there may be some limitations in product selection for specific niche categories, the overall shopping experience and value for money make UrbanStox.com a go-to destination for urban fashion enthusiasts.