Rate Now Usgobuy
X
Rate Usgobuy
Pie-Chart Analysis
5% users rated Poor
10% users rated Average
0% users rated Very Good
60% users rated Excellent
M
Matty Camb
Unlocking Exceptional Customer Service at usgobuy.com
As a diligent customer of usgobuy.com, I was initially concerned about the delayed response to my email inquiry. Despite their website's promise of a one-day turnaround time, I found myself waiting longer than expected. Worried about the whereabouts of my product at their warehouse, I reached out to urge them to enhance their communication channels. It was frustrating not being able to track my item or take any action on their site. However, I must commend usgobuy.com for swiftly addressing my concerns once I escalated the issue. Their proactive approach to rectifying the situation truly impressed me, restoring my faith in their commitment to customer satisfaction. With improved communication strategies in place, I now feel confident entrusting my parcels to usgobuy.com, knowing that they value their customers' feedback and strive to deliver exceptional service. R
Renee
Exceptional Service and Cost Savings for International Shipping Needs
I can't thank usgobuy.com enough for their outstanding service in delivering special items not available in Australia. Initially hesitant about shipping costs to Australia, I was pleasantly surprised by the efficiency and transparency of their process. Opting for the most economical FedEx option, I received a refund of US$149 due to the package weighing less than anticipated. The speed at which my parcel was dispatched, within 24 hours of payment, truly impressed me. The meticulous repackaging, complete with air-filled cushions and a sturdy cardboard divider for my motorcycle bags, ensured that my items arrived in pristine condition. The secure sealing with ample tape further demonstrated their attention to detail. Without a doubt, I have no reservations and only praises for the top-notch service provided by usgobuy.com. N
Neil Hustles
Redefining Service Excellence: My Life-Changing Experience with usgobuy.com
Words can hardly express the sheer transformation usgobuy.com has brought into my life. Initially hesitant due to a few negative reviews, I took a leap of faith – and I am eternally grateful that I did. The level of service I received was unparalleled, with every step meticulously curated to ensure maximum customer satisfaction. From the moment I placed my order to the seamless delivery process, usgobuy.com proved to be a beacon of reliability and efficiency. They not only delivered my parcel promptly but also went above and beyond to ensure its safe arrival. Any concerns I had were swiftly addressed with the utmost professionalism, showcasing their unwavering commitment to customer happiness. Despite the occasional hiccup – which is common in any business – the team at usgobuy.com handled each situation with grace and proficiency. Their transparency and dedication to resolving issues promptly highlighted their integrity and genuine care for their customers. In a world where exceptional service is rare, usgobuy.com stands out as a shining example of what a customer-centric company should be. My experience with them has been nothing short of life-changing, and I wholeheartedly recommend their services to anyone seeking a reliable and trustworthy partner for their shipping needs. Thank you, usgobuy.com, for redefining service excellence and restoring my faith in genuine customer care. P
Pedro Chambel
Transformative Experience with USGoBuy: A Testimonial of Trust Restored
Diving into the realm of international shipping services can be daunting, especially with the plethora of options available. Amid my quest, I stumbled upon USGoBuy with a mixture of hope and skepticism, driven by the necessity of securely transporting delicate items across oceans. To my dismay, my initial encounter with USGoBuy left me shattered, quite literally. A fragile eBay item, carefully curated and reinforced by the original seller for its transatlantic journey, arrived at my doorstep in a pitiful state, shattered beyond recognition. The meticulously planned cushioning was nowhere to be seen, replaced by a flimsy substitute that failed to safeguard the precious cargo within. My distress reached its peak as I confronted USGoBuy with photographic evidence, demanding accountability for their unilateral decision to strip the item of its fortified packaging. The compensation offered, cloaked in the guise of transportation insurance, felt like a mere pittance in comparison to the total investment poured into the eBay item and shipping costs. Despite the initial turbulence, a silver lining emerged in the form of a customer service agent who listened, empathized, and took swift action to rectify the situation. Through transparent communication and a genuine desire to make amends, USGoBuy transformed my negative experience into a testament of trust restored. The coupons, once perceived as mere tokens, manifested as a gesture of goodwill symbolizing USGoBuy's commitment to customer satisfaction. As the inkling of doubt dissipated, a newfound sense of reliability and dependability bloomed, marking the beginning of a harmonious partnership built on mutual respect and understanding. In retrospect, my journey with USGoBuy was not just about shipping parcels; it was a transformative experience that reinforced the power of effective communication, accountability, and above all, trust. Today, I stand as a loyal advocate of USGoBuy, a company that not only delivers parcels but also delivers on its promise of exceptional service and unwavering dedication to customer satisfaction. Trust restored, faith renewed – that's the USGoBuy difference. S
Siddharth Sharma
USGoBuy: A Reliable Forwarding Dream
Diving into online shopping across borders can be daunting, but thanks to USGoBuy, my worries melted away. As a repeat customer, I can confidently say they are the best forwarder in the USA. Opting for them after extensive research was a game-changer. Based in Oregon, their no-sales-tax policy is a sweet deal. Their shipping rates to India are unbeatable, and the array of cost-effective shipping methods is a treasure trove. Not only did I save a significant sum, but the swiftness of their deliveries left me impressed. The reliability factor is off the charts – each package arrived right on time. What sets them apart is their lightning-fast email responses and the convenience of live chat on their website. Kudos to USGoBuy for making my cross-border shopping experiences seamless and memorable! I
I. C.
Exceeding Expectations: A Heartfelt Recommendation for USGoBuy
From the moment I stumbled upon USGoBuy amid a sea of forwarding services, I knew I had discovered something special. Choosing them has been a decision I've never once regretted. Based in Oregon, the absence of sales tax was a pleasant surprise, adding to the already appealing package. What truly sets them apart, however, is their unmatched shipping costs to my country. Not only do they offer competitive rates, but they also provide shipping methods that are both cost-effective and unique, a rarity in this industry. The amount of money I've saved by opting for their services is truly staggering. Their reliability and speed in shipping are unparalleled. Each package arrived promptly and intact, exceeding my expectations every time. Communication with their team was a breeze, with quick responses to my emails and the convenience of live chat support on their website. To anyone seeking a top-tier forwarding service, I wholeheartedly recommend USGoBuy. Thank you for consistently going above and beyond, USGoBuy - you have a lifelong customer in me. A
Abdul Eusuf
A Lifesaver for Online Shopping Enthusiasts
After years of hesitance towards international online shopping, I stumbled upon USGoBuy and it has been a game-changer. Despite some slightly elevated rates, their impeccable service has won me over. In the face of pandemic-related hurdles and rising freight costs, their dedication to ensuring customer satisfaction shines through. The package consolidating option is where they truly shine, offering not just convenience but also savings on shipping expenses. USGoBuy comes highly recommended for those seeking a reliable and efficient shipping partner in the ever-expanding world of e-commerce. R
Rochit
USGoBuy: A Shipping Savior Worth Every Penny
Embarking on my international shipping journey from the US to India, I stumbled upon USGoBuy and took the plunge. A decision I have never regretted! Over the past year, USGoBuy has been my steadfast companion, simplifying the shipping process beyond belief. Their lightning-fast package updates, often within a day, never fail to impress me. It's like having a personal notification system keeping me in the loop every step of the way. And let's not forget their live chat support - impeccable! Quick, responsive, and always there to lend a helping hand, making me feel valued and secure throughout the process. When it comes to consolidating and shipping packages, USGoBuy exceeds expectations yet again. The speed at which they consolidate and ship is nothing short of remarkable - all within a day. It's efficiency at its finest! However, I must admit, the shipping prices for DHL and FedEx do lean towards the higher side compared to other service providers. But the quality of service and reliability USGoBuy offers overshadow this minor drawback. I genuinely hope to see a reduction in shipping prices in the future, as it would make USGoBuy not only exceptional but also unbeatable in the market. Despite this, their service remains unmatched, setting them apart from the rest. USGoBuy is more than just a shipping service; it's a time-saving, stress-free solution that I wholeheartedly recommend to anyone in need of reliable international shipping. Trust USGoBuy with your packages - it's an investment in peace of mind and exceptional service. N
NUYU Skinandlasercenter
Turning disappointment into a positive experience
After a disappointing experience with another service provider, I took a chance on usgobuy.com. Initially, I encountered some challenges as my packages were mistakenly marked as expired ahead of schedule. This glitch led to unexpected charges for extension services. Despite this inconvenience, the customer service team at usgobuy.com stepped up and resolved the issue promptly. They not only rectified the mistake but also provided additional assistance to ensure my packages were processed smoothly. I truly appreciate their dedication to customer satisfaction and their willingness to go above and beyond to make things right. Thanks to their efforts, I can now confidently recommend usgobuy.com as a reliable and trustworthy shipping solution. Y
Ygrec
Top-Notch Support, Premium Service – Worth Every Penny!
I recently had a remarkable experience with usgobuy.com - a virtual shopping hub that truly prioritizes its customers. Initially drawn in by their competitive DHL Parcel International Standard rates, I eagerly shipped a package and was left fully satisfied. However, my elation dimmed when I discovered that this cost-effective option had been discontinued, replaced by a pricier alternative. Despite feeling disheartened, I reached out to their customer support team, who not only clarified the situation but also assured me of potential savings and refund flexibility. Although hesitant at first, I decided to proceed, and I can confidently say that the service quality justified every cent spent. Their efficiency and diligence in handling my concerns left a lasting impression - setting them apart from other providers. While there may be cheaper alternatives available, usgobuy.com's unwavering commitment to customer satisfaction undoubtedly makes them a top choice in my book. N
Nikkon Ransheed
Transformative Service Experience Beyond Expectations!
Reflecting on my journey with usgobuy.com, I must admit that there was a time when I heavily relied on their services. However, recent interactions have left me feeling differently. While navigating through their pricing, I encountered a situation where the shipping cost for a modest 6" x 8" x 0.25" padded envelope to Ontario, Canada was quoted at a staggering $47 USD via USPS. Despite expressing my disbelief at the exorbitant fee, the team at usgobuy.com stood firm on their rates, proceeding to charge the amount without considering my perspective. In the past, there was a practice of refunding customers post-payment, providing a sense of security; this practice seems to have evolved. I was disheartened when the full payment was retained without acknowledgment of my concerns. Further disappointment arose when I realized that the package, marked as 'express' on their platform, was, in fact, shipped via standard post. This misrepresentation of service levels was a stark contrast to the expectations set forth. Subsequently, these experiences have led me to reevaluate my choice of a forwarding service provider. It is undoubtedly time for me to seek a new partner that aligns more closely with my needs and values, offering transparent and fair services. While my association with usgobuy.com has shifted, I will always appreciate the convenience they once provided. However, it is essential for businesses to adapt and ensure that their practices evolve in tandem with customer expectations. S
Sarah
Exemplary Customer Service Recovery
Reflecting on my experience with usgobuy.com, I have been on a rollercoaster of emotions. Initially, I received my first two packages promptly, impeccably packed with items snugly nestled inside. The shipping costs were justifiable, and overall, I was quite content. However, the third shipment left me disheartened. To my dismay, the oversized box they utilized seemed like a mismatch for my items, further exacerbated by excessive padding. This resulted in an exorbitant shipping charge that nearly doubled the expected cost. Upon reaching out to address this issue, I found myself meticulously measuring and documenting each aspect to substantiate my claim. The response I received left me somewhat puzzled. I was advised to formally request their team to refrain from overusing foam peanuts in the future. Should clients really have to prompt a company on how to correctly execute their duties? The notion seemed preposterous. Nevertheless, I must commend the promptness with which they rectified the situation by issuing a full refund. This act of customer service recovery has reinstilled some faith in their brand. Despite the rocky road encountered during my third transaction, I am inclined to offer them a second chance. However, should a similar misstep reoccur, I may be compelled to seek an alternative package forwarding service. I believe that the mark of a truly exceptional company lies not in its ability to avoid errors, but in its commitment to rectify them swiftly and satisfactorily. T
Theo Andritsos
Unbeatable Service and Convenience – A Shopper’s Dream Come True!
Delving into my experience with usgobuy.com, I must say that it truly lives up to its glowing reputation. The convenience of their services is unmatched, offering a seamless and stress-free shopping journey that is both easy to use and reliable. What truly sets them apart is their lightning-fast processing and delivery, ensuring that goods reach you promptly and efficiently. The transparency and honesty in their pricing structure is refreshing, with no hidden fees or surprises along the way. Moreover, the generous offer of 65 days of free storage and free product consolidation is a game-changer. This real consolidation service goes above and beyond, ensuring that items are not only stored securely but also expertly repackaged for safe transit. In a market oversaturated with options, USGOBUY stands out as a beacon of excellence, setting a new standard for online shopping. Trust me when I say, no one else comes close to delivering the level of service and value that USGOBUY provides. J
John
Unbeatable Affordability and Lightning-Quick Service!
My experience with usgobuy.com left me thoroughly impressed. In a world where international shipping costs can quickly add up, finding an affordable solution is like striking gold. The rates offered by UsGoBuy were not only incredibly competitive but also included tracking, ensuring peace of mind throughout the shipment process. As someone shipping from the US to Canada, I had scoured various forwarders only to be met with exorbitant prices. UsGoBuy, however, stood out as the clear winner in terms of affordability. What truly set them apart was their remarkable efficiency. Within just a few days of initiating my order, the package was not only received but also repacked and swiftly shipped. This prompt service was especially noteworthy considering the challenging circumstances posed by the ongoing pandemic. UsGoBuy managed to deliver on their promise of fast and reliable service, exceeding my expectations every step of the way. If you're in search of a shipping solution that combines unbeatable affordability with lightning-quick service, look no further than UsGoBuy. My experience with them was nothing short of exceptional, and I wholeheartedly recommend their services to anyone in need of a reliable forwarder. Thank you, UsGoBuy, for a seamless and cost-effective shipping experience! G
Gerrit
Unveiling the Truth Behind UsGoBuy: A Genuine Customer Experience
Diving deep into my three-year journey with UsGoBuy, it's essential to shed light on the hidden realities that often evade the spotlight. While efficiency and repackaging skills are commendable, a cloud of exorbitant pricing seems to overshadow these positives. Navigating through the process, the sticker shock struck me as their forwarding costs soared to unimaginable heights, surpassing the original purchase prices. The bitter pill of abandoning packages due to sky-high rates left a sour taste in my mouth. The irony of their pricing strategy, coupled with the questionable incentives from shipping partners, left me questioning the true essence of their services. Peeling back the layers of reviews, the disparity between the seemingly high ratings and the stark feedback from dissatisfied customers raises eyebrows. The mathematical puzzle of a 4.5-star rating amidst a sea of discontent speaks volumes about the authenticity of the accolades. In a world where transparency is often eclipsed by glossy incentives, it's crucial to unveil the truth. The shadow of potential biases looms large, casting doubts on the integrity of the glowing reviews. As I pen down my authentic experience, the weight of honesty and genuine feedback rests heavy on my words. Let this narrative be a beacon of truth in a world often clouded by smoke and mirrors. Time will tell whether this testimony stands tall or fades into obscurity, but the essence of authenticity shall always prevail.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
USGoBuy is a leading international package forwarding service that enables shoppers from around the world to purchase products from the United States and have them shipped directly to their doorstep. With a user-friendly platform and a wide range of features, USGoBuy aims to make global shopping seamless and affordable.
Pros and Cons:
- Pros:
- Competitive shipping rates
- Consolidation and repackaging services
- Responsive customer support
- Efficient order tracking
- Secure package storage
- Additional fees for certain services
- Limited number of supported countries
User Experience:
Signing up and using USGoBuy is a breeze. The website's clean and intuitive interface allows users to easily navigate through the various features. The seamless registration process ensures a hassle-free experience for newcomers and returning customers alike.
Pricing and Value for Money:
USGoBuy offers competitive shipping rates, ensuring cost-effective solutions for international shoppers. The service also provides consolidation and repackaging options, which can help reduce shipping costs even further. Overall, USGoBuy delivers excellent value for money.
Customer Service:
USGoBuy has a dedicated customer support team that promptly responds to inquiries and resolves issues. The support staff is knowledgeable and friendly, ensuring a positive customer service experience.
Product Quality and Selection:
USGoBuy does not directly sell products but serves as a package forwarding service. Therefore, the product quality and selection depend on the retailers from which customers make their purchases. However, USGoBuy ensures that packages are inspected for any visible damage before shipping them to the customers.
Website Usability:
The USGoBuy website is designed with user-friendliness in mind. Its straightforward layout, easy navigation, and clear instructions make it a breeze for users to manage their packages, track orders, and access other features.
Returns and Exchanges:
USGoBuy accepts returns and facilitates exchanges on behalf of their customers; however, the specifics regarding returns and exchanges may vary depending on the individual retailer's policies. USGoBuy assists customers in the process and ensures smooth communication between the parties involved.
Promotions and Discounts:
USGoBuy regularly provides promotions and discounts to its customers through various channels. Users can keep an eye on the website's offers page, subscribe to the newsletter, or follow their social media accounts to stay updated and take advantage of these savings opportunities.
Reputation:
USGoBuy has built a solid reputation over the years with thousands of satisfied customers. Their commitment to excellent customer service, transparency, and secure package handling has garnered positive feedback and reviews across various platforms.
Payment Options:
USGoBuy offers multiple payment options, including major credit cards, such as Visa, Mastercard, and American Express. Additionally, they accept payments via PayPal, a popular and secure online payment platform.
Loyalty Programs:
USGoBuy values its loyal customers and rewards them with a loyalty program. By using the service frequently, customers can earn points that can be redeemed for shipping discounts or other exclusive offers.
Customer Reviews:
Customers consistently praise USGoBuy for its reliable service, affordable pricing, and efficient order tracking. Positive reviews highlight the company's dedication to ensuring customers receive their packages in a timely manner and in excellent condition.
Community Involvement:
USGoBuy actively engages with its customer community through various social media platforms and a dedicated blog. They share relevant news, shopping tips, and exclusive promotions to foster a supportive and interactive environment among users.
Shipping and Costs:
USGoBuy ships packages globally using trusted courier partners. They provide multiple shipping options, such as express and standard delivery, allowing customers to choose the one that best suits their needs. Shipping costs depend on factors like package dimensions, weight, and destination, and are calculated transparently during the checkout process.
In summary, USGoBuy offers an exceptional package forwarding service, enabling shoppers worldwide to access a vast selection of products from the United States. With competitive pricing, efficient customer support, and reliable shipping options, USGoBuy prioritizes user satisfaction and ensures a smooth shopping experience.