Users Voice for Uspoloassn

39% users rated Terrible
10% users rated Poor
2% users rated Average
3% users rated Very Good
45% users rated Excellent
Pie Chart Review Representation for Uspoloassn
Uspoloassn Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 27 Nov 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 2.7 5 4.1 1 1
Dec 2022 3.2 5 5 5 5 5
Jan 2023 5 4.6 5 3 1.5 4.9
Feb 2023 2.3 5 5 5 5 3
Mar 2023 2.3 5 5 5 5 5
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Detailed Uspoloassn Review by

Introduction

US Polo Assn. is a fashion brand that offers clothing, footwear, and accessories for men, women, and children. The company prides itself on high-quality products that are fashionable and affordable. If you are looking for trendy and comfortable attire, then US Polo Assn. is the right brand for you.

Pros

  • Wide range of products for men, women, and children
  • Genuine products made with high-quality materials
  • Easy to use website with a clear layout

Cons

  • Product prices may be slightly higher compared to other brands
  • Limited options for customization and personalization
  • Shipping and handling fees may apply to certain orders

User Experience

The US Polo Assn. website is easy to navigate, with a simple and intuitive layout. The site has clear categories and subcategories to help you find products easily. The website features high-quality images, which give you a clear view of the products you are interested in.

Pricing and Value for Money

US Polo Assn. offers affordable prices for high-quality products. While their prices may be slightly higher than other brands, the quality of their products is well worth the extra cost. The brand also offers promotions and discounts from time to time, which can help you save money.

Alternatives

If you are looking for alternatives to US Polo Assn., you might want to consider brands such as Ralph Lauren, Tommy Hilfiger, Lacoste, and Calvin Klein, among others.

Customer Service

US Polo Assn. has an excellent customer service team that is always available to assist you with any queries or concerns. You can reach out to them via phone, email, or chat. The brand also has a comprehensive FAQ section, which provides you with answers to common questions.

Product Quality and Selection

US Polo Assn. is known for producing high-quality products, which are genuine and durable. The brand has an extensive range of products, including clothing, footwear, and accessories. Their products are available in a wide range of sizes and styles, catering to various tastes and preferences.

Website Usability

US Polo Assn.'s website is easy to use, with clear links and categories that make navigation easy. The website is well-designed, and its features are intuitive, which improves the overall user experience. The site is also mobile-responsive, allowing you to shop on the go.

Returns and Exchanges

US Polo Assn. has a hassle-free returns and exchanges policy, which allows you to return or exchange items within 30 days of purchase. The brand provides you with clear guidelines on how to initiate a return or exchange, and their customer service team is always available to assist you.

Promotions and Discounts

US Polo Assn. offers promotions and discounts from time to time, which can help you save money. The brand has a clearance section, where you can find products at discounted rates. Additionally, US Polo Assn. has a loyalty program, which rewards repeat customers with exclusive discounts and offers.

Reputation

US Polo Assn. has a good reputation, with positive reviews from customers. The brand has been in the fashion industry for more than 100 years, and its products are known for their quality and durability. US Polo Assn. is also known for its commitment to ethical and sustainable fashion practices.

Payment Options

US Polo Assn. accepts a variety of payment options, including credit and debit cards, PayPal, and gift cards. The brand's payment processing is secure and encrypted, ensuring the safety of your personal and financial information.

Loyalty Programs

US Polo Assn. has a loyalty program, which is free to join. The program rewards repeat customers with exclusive discounts and offers. You can earn points by shopping, referring friends, or leaving reviews. The more points you earn, the more rewards you can redeem.

Customer Reviews

US Polo Assn. has positive customer reviews, which reflect the brand's commitment to quality and customer service. Customers are particularly impressed by the brand's products, which are genuine and durable. The brand has also received praise for its hassle-free returns and exchanges policy.

Community Involvement

US Polo Assn. is committed to supporting various charities and organizations. The brand has partnered with the Breast Cancer Research Foundation and St. Jude Children's Research Hospital, among others. Additionally, US Polo Assn. is actively involved in promoting ethical and sustainable fashion practices.

Shipping and Costs

US Polo Assn. provides global shipping, with shipping costs varying depending on your location and shipping method. The brand offers free shipping on orders above a certain amount, and their shipping timeframe varies depending on your location.

Conclusion

In conclusion, US Polo Assn. is a trusted and reliable fashion brand that provides high-quality products at reasonable prices. The brand has an excellent reputation, with positive customer reviews and a commitment to ethical and sustainable fashion practices. If you are looking for trendy and comfortable attire, then US Polo Assn. is the right brand for you.

Uspoloassn Recent User Reviews

User Rating

5 stars

46

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Reviewer Name: Ela

Review Submission Date: 2023-02-06

Review Title: Great products and very fast delivery I…
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Review Description: Great products and very fast delivery I bought it as a gift for my family . Everybody is very satisfied. Thank you

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Reviewer Name: Rezvan Khoshlessan

Review Submission Date: 2023-02-05

Review Title: I am trying to contact you
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Review Description: I am trying to contact you. I had a first time buyer 25% discount by it was not applied after check out. I have been emailing and calling to resolve this issue but have nort been contacted. Please assist.My number: 4095049010

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Reviewer Name: MC

Review Submission Date: 2023-02-04

Review Title: I ordered something over a month ago…
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Review Description: I ordered something over a month ago and it never came in. When I finally inquired, that's when they let me know my order got canceled. And whatever they did have, they ended up charging me a shipping fee because they couldn't provide me with the $100 items. It's unfair that I have to pay a shipping fee due the low stock on their inventory when I actually had a $100 worth of items.

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Reviewer Name: Nataliia Kostur

Review Submission Date: 2023-02-04

Review Title: “I haven't received the refund”
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Review Description: 28.12.2022 I make ORDER USPA12346.09.01.2023 I make return ORDER USPA12346.Parcel delivered to you 10.01.2023 !! I have receipt from post office. I sent tracking history but still waiting for refund and answer on my emails.I still waiting for my refund . Please let me know when my money will be refunded ?I send 4 emails to customerservice but still no have answers.

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Reviewer Name: Caroline

Review Submission Date: 2023-02-03

Review Title: Perfect color match
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Review Description: It was easy to choose items from your website but the best element was that the shades of the colors online were exactly the same as the ones I received. That is often not the case with other sites. The order was filled quickly and arrived at my door in just a few days. Thank you.

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Reviewer Name: Marques King

Review Submission Date: 2023-02-03

Review Title: I was not given a refund on an item I…
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Review Description: I was not given a refund on an item I paid for but did not receive in my order. Instead I was given rewards points. That would have been fine but I do not know how to “redeem” my points. Why was I allowed to purchase an out of stock item?

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Reviewer Name: Soha AbdelMoneim

Review Submission Date: 2023-02-03

Review Title: Perfect Online shopping experience
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Review Description: It was very systematic and an easy process to buy items from store and selecting home delivery

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Reviewer Name: Nikita Raje

Review Submission Date: 2023-02-03

Review Title: Genuine website or what?
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Review Description: First thing uspolo website is not allowing me to login and after clicking forget password no be able to change the password. Which is so frustrating.

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Reviewer Name: kasra khodkar

Review Submission Date: 2023-02-03

Review Title: I have 2 comments
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Review Description: I have 2 comments: 1- return policy and procedure is unacceptable. I bought 4 shirts, each for $20. I wanted to change size of one of the shirts. I found that I need to pay $7.5 for the return label and some more for shipping! 2- I’m using USPolo shirts since 2015. I used to buy my shirts from Turkey. Those shirts were much better in terms of quality than those I bought in the US. Moreover, in Turkey there was a better variety of options.

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Reviewer Name: Adedotun Omotade

Review Submission Date: 2023-02-02

Review Title: Defective items were shipped to me and…
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Review Description: Defective items were shipped to me and there was no remorse to have a replacement sent by the contacts I complained to.