Users Voice for Valuepetsupplies

0% users rated Terrible
1% users rated Poor
1% users rated Average
2% users rated Very Good
97% users rated Excellent
Pie Chart Review Representation for Valuepetsupplies
Valuepetsupplies Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Feb 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1.1 1.4 1 1 4.2
Dec 2022 4.7 5 5 5 5 5
Jan 2023 5 1.3 1.4 1.5 1 3.6
Feb 2023 4.9 5 1.3 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Valuepetsupplies Review by

Introduction:

Valuepetsupplies.com is an online retailer that offers a wide range of pet-related products, including pet food, supplies, and medications. The website is designed to be user-friendly, allowing customers to easily search for and purchase goods for their furry companions.

Pros and Cons:

Pros: Valuepetsupplies.com offers a wide range of products at affordable prices, including hard-to-find items. The website is easy to navigate, and the customer service team is responsive and helpful. There are also regular promotions and discounts available. Cons: Some customers have reported issues with shipping and receiving incorrect items. The website could benefit from more detailed product descriptions and customer reviews.

User Experience:

Valuepetsupplies.com is easy to navigate, with a clean and organized layout. Customers can quickly search for and add products to their cart, and the checkout process is straightforward. There are also helpful resources available on the website, including a blog with pet-related articles and guides.

Pricing and Value for Money:

Valuepetsupplies.com offers competitive pricing, with regular promotions and discounts available. Customers can save even more money by signing up for the email newsletter, which provides exclusive deals and offers.

Alternatives:

Alternative websites for pet supplies include chewy.com, petsmart.com, and petco.com.

Customer Service:

The customer service team at Valuepetsupplies.com is responsive and helpful. Customers can contact the team via email, phone, or live chat, and the team will work to resolve any issues or concerns.

Product Quality and Selection:

Valuepetsupplies.com offers a wide range of products, including both name brand and generic items. The website could benefit from more detailed product descriptions and customer reviews, but overall the quality of the products is good.

Website Usability:

The website is easy to navigate, with a search bar and filters available to help customers find what they are looking for. The checkout process is straightforward, and customers can quickly create an account to save their information for future purchases.

Returns and Exchanges:

Valuepetsupplies.com offers a 30-day return policy, allowing customers to return or exchange items that are in their original condition. Customers are responsible for return shipping costs.

Promotions and Discounts:

Valuepetsupplies.com offers regular promotions and discounts, including deals on specific products, free shipping offers, and discounts for signing up for the email newsletter.

Reputation:

Valuepetsupplies.com has a positive reputation among customers, with many citing the website's affordability, product selection, and customer service as positive factors.

Payment Options:

Valuepetsupplies.com accepts major credit cards, including Visa, Mastercard, and American Express. Customers can also pay via PayPal.

Loyalty Programs:

Valuepetsupplies.com does not currently offer a loyalty program.

Customer Reviews:

Customer reviews for Valuepetsupplies.com are generally positive, with many customers citing the website's affordability, product selection, and customer service as positive factors.

Community Involvement:

Valuepetsupplies.com does not currently have a community involvement program.

Shipping and Costs:

Valuepetsupplies.com offers free shipping on orders over $49. Shipping costs for orders under $49 vary based on location and order size. Expedited shipping options are available for an additional fee. Customers can track their orders via the website.

Valuepetsupplies Recent User Reviews

User Rating

5 stars

91

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Reviewer Name: Loretta

Review Submission Date: 2023-02-07

Review Title: Great Service
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Review Description: The company is amazing, they have a wonderful selection of dog products that my animals love, bully sticks, gizzard and the collagen sticksThey are always helpful and friendly on the phone....I place large orders and if they are backordered they let me know immediately Also when the order will b able to be filled as well.I am always grateful

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Reviewer Name: Kathryn Guebert

Review Submission Date: 2023-02-07

Review Title: The customer service I received was…
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Review Description: The customer service I received was excellent. The representative was knowledgeable and helpful.

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Reviewer Name: Debra Jordan

Review Submission Date: 2023-02-06

Review Title: Fast delivery
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Review Description: Fast delivery. Good product in a size i can't find anywhere else.

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Reviewer Name: Jessica Sorensen

Review Submission Date: 2023-02-05

Review Title: CS Beverly was fantastic
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Review Description: CS Beverly was fantastic! I will try to order other items from you guys in the future!

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Reviewer Name: William Bruederlein

Review Submission Date: 2023-02-05

Review Title: Exceptional
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Review Description: It was very easy to order from a email and they come quickly. Great price and quality.

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Reviewer Name: Sam Weiner

Review Submission Date: 2023-02-04

Review Title: The pads fit perfectly for the Breeze…
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Review Description: The pads fit perfectly for the Breeze system at a great price. I've used these before; They are more absorbent than the name brand and at this price they're a great alternative.

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Reviewer Name: Bridgette Olson

Review Submission Date: 2023-02-04

Review Title: Five stars all the way!!!
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Review Description: Five stars all the way!!!! Not only do they ship quick and have great products, but the customer service is top notch! I forgot to enter my coupon code before I hit purchase. I emailed customer support and had a response and no questions refund within an hour! 100% recommend this company!!!

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Reviewer Name: Alison

Review Submission Date: 2023-02-03

Review Title: 10/10 AMAZING
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Review Description: First order with you guys- expecting to be happy but not overly amazed. I open my box and find 2 extra dog treats, and huge beef cheek chews- which is amazing. You guys are an amazing company and I will forsure be ordering again.

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Reviewer Name: malcolm

Review Submission Date: 2023-02-02

Review Title: Fedex won't come to my house so I always ask for UPS or USPS service. They always accomodate me.
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Review Description: The girl I spoke to was empathetic to my delivery plight, kind, polite and set things up so I could get the product I wanted delivered to my door. That's all I wanted and I got it. I'm not actually sure about the date. I know I waited until a weekday so I could speak to a human.

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Reviewer Name: Lisa Kudlik

Review Submission Date: 2023-02-02

Review Title: The collagen bully sticks are fabulous
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Review Description: The collagen bully sticks are fabulous! Easy to order, shipped and received quickly! I will be making more future purchases here!!!