Introduction

Vaporl.com is a China-based online store that offers a wide range of vaping products, including e-cigarettes, starter kits, mods, tanks, coils, and e-liquids. Established in 2011, Vaporl has grown to become one of the leading vape shops in the industry, serving customers around the world.

Pros and Cons

Pros: - Extensive range of products from top brands - Competitive prices and regular promotions - Free shipping on orders over $50 - Loyalty program for repeat customers - Simple and intuitive website design - Active and helpful customer service team Cons: - Shipping times can be lengthy for international orders - Limited payment options for customers outside of China - Some products may be out of stock or on backorder

User Experience

Vaporl.com offers a clean and user-friendly interface that makes it easy to browse through the extensive selection of vaping products. The product pages are detailed and include high-quality images, specs, and customer reviews. The search function is efficient, and customers can filter products by brand, price, type, and more. The checkout process is streamlined, and customers can easily create an account to save their preferences and order history.

Pricing and Value for Money

Vaporl.com offers competitive prices and regular promotions on their product range, making them a popular choice for budget-conscious vapers. The website also offers a loyalty program for repeat customers that rewards them with discounts and exclusive offers. Customers can save even more by taking advantage of the free shipping on orders over $50.

Alternatives

While Vaporl.com offers a wide range of products and competitive prices, customers may also consider other online vape shops such as Element Vape, EightVape, and Direct Vapor. These stores also offer similar products and pricing, and customers may find different promotions that better fit their needs.

Customer Service

Vaporl.com has an active and helpful customer service team that can be reached via email, phone, and live chat. The team is knowledgeable about the products and can offer support for any issues customers may encounter. Additionally, the website has a comprehensive FAQ section that can answer most common queries.

Product Quality and Selection

Vaporl.com offers a wide range of products from top brands, ensuring high quality and performance. The website regularly updates their product selection, keeping up with the latest trends and innovations in the vaping industry. Customers can find everything from beginner to advanced level products, catering to a variety of vaping styles and preferences.

Website Usability

Vaporl.com has a simple and intuitive website design that makes it easy for customers to find what they're looking for. The website loads quickly and is responsive on both desktop and mobile devices. The product pages are detailed and include all the necessary information, and the checkout process is straightforward and secure.

Returns and Exchanges

Vaporl.com offers a 30-day return policy for products that are defective or damaged upon arrival. Customers must contact customer service to initiate a return, and the item must be in its original packaging and unused. The website also has a warranty policy that covers certain products for a specified period.

Promotions and Discounts

Vaporl.com regularly offers promotions and discounts, including flash sales, holiday sales, and clearance sales. The website also has a loyalty program for repeat customers that offers discounts and exclusive offers.

Reputation

Vaporl.com has earned a solid reputation in the vaping community for offering high-quality products and excellent customer service. The website has garnered positive reviews on various online platforms and is trusted by customers worldwide.

Payment Options

Vaporl.com accepts a limited number of payment options, including credit cards and PayPal. Customers outside of China may encounter difficulties with payment processing, as some banks may not authorize transactions to Chinese businesses.

Loyalty Programs

Vaporl.com offers a loyalty program that rewards customers with discounts and exclusive offers when they make purchases, leave reviews, and refer friends to the website.

Customer Reviews

Vaporl.com has a section on their website where customers can leave reviews for products they've purchased. The reviews are moderated, ensuring that they are genuine and helpful to other customers.

Community Involvement

Vaporl.com is actively involved in the vaping community, sponsoring events and collaborating with influencers and advocacy groups. The website also has a blog section that covers various topics related to vaping and offers helpful information and resources for users.

Shipping and Costs

Vaporl.com offers free shipping on orders over $50, and the shipping times vary depending on the destination country. International orders may take up to three weeks to arrive, depending on the country's customs policies. The website also offers faster shipping options at an additional cost.

Vrushali Rakhunde Senior Content Editor

Hello, I am Vrushali Rakhunde, a news editor and reporter at Askemoffers. With a passion for creating compelling content, I have gained extensive experience in various writing roles. I worked as a Copywriter...

Vaporl Recent User Reviews

User Rating

5 stars

12

👤

Reviewer Name: Kingsland Products

Review Submission Date: 29-08-2019

Review Title: Extremely happy working with Sandy!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Extremely happy working with Sandy and Absolutely no service problems at any time. Recently I received a product that was problematic when my client started using it. I notified Sandy right away, and the process was smooth, fast, and stress free! Service could not have been better.

👤

Reviewer Name: Kingsland Products

Review Submission Date: 29-08-2019

Review Title: Extremely happy working with Sandy!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Extremely happy working with Sandy and Absolutely no service problems at any time. Recently I received a product that was problematic when my client started using it. I notified Sandy right away, and the process was smooth, fast, and stress free! Service could not have been better.

👤

Reviewer Name: Ghaleb Al Masri

Review Submission Date: 29-08-2019

Review Title: Ordered via dhl and received an email…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered via dhl and received an email that the package was shipped on 30th November. Tracking number isn't working and now I'm worried about both the status and the shipping method as I didn't provide a po box number since dhl is door to door. Emailed customer service twice and no response to date. Order number is VPU191128AADBNU8O.

👤

Reviewer Name: Ghaleb Al Masri

Review Submission Date: 29-08-2019

Review Title: Ordered via dhl and received an email…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered via dhl and received an email that the package was shipped on 30th November. Tracking number isn't working and now I'm worried about both the status and the shipping method as I didn't provide a po box number since dhl is door to door. Emailed customer service twice and no response to date. Order number is VPU191128AADBNU8O.

👤

Reviewer Name: James Villalpando Jr

Review Submission Date: 29-08-2019

Review Title: Great site
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered three tanks, two battery chargers, two sets of coils. Paid for the express shipping, 3-7 days. Everything arrived within those seven in perfect order and in the factory sealed boxes. Couldn't be more pleased. The only negative I would have said is that they don't provide a tracking number on the website, but with prompt communication their customer service department provided it right away. Great site with great products.

👤

Reviewer Name: James Villalpando Jr

Review Submission Date: 29-08-2019

Review Title: Great site
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Ordered three tanks, two battery chargers, two sets of coils. Paid for the express shipping, 3-7 days. Everything arrived within those seven in perfect order and in the factory sealed boxes. Couldn't be more pleased. The only negative I would have said is that they don't provide a tracking number on the website, but with prompt communication their customer service department provided it right away. Great site with great products.

👤

Reviewer Name: Kat

Review Submission Date: 29-08-2019

Review Title: Patience is required
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I came across a comment regarding ordering from sites like Vaporl and to paraphrase, ordering from China is not for the anxious or impatient. Goods tend to arrive (in perfect condition) within 2-3 weeks. so don't go in expecting a Prime One Day Delivery Service. I've ordered a few times with no real issues. Only small quibble is they tend to sometimes split up larger orders into different packages but only give one tracking ID, so it can get can get a bit confusing if a shipment arrives ahead of the other. Would use again though.

👤

Reviewer Name: Kat

Review Submission Date: 29-08-2019

Review Title: Patience is required
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I came across a comment regarding ordering from sites like Vaporl and to paraphrase, ordering from China is not for the anxious or impatient. Goods tend to arrive (in perfect condition) within 2-3 weeks. so don't go in expecting a Prime One Day Delivery Service. I've ordered a few times with no real issues. Only small quibble is they tend to sometimes split up larger orders into different packages but only give one tracking ID, so it can get can get a bit confusing if a shipment arrives ahead of the other. Would use again though.

👤

Reviewer Name: Jeremy Hall

Review Submission Date: 29-08-2019

Review Title: Over 6 weeks and I finally get one item…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Over 6 weeks and I finally get one item with 20 dollars of my 100 dollar order and when I email them they send me a tracking number for the package of the one item I received and will do nothing to correct the mistake and ignore my email so they essentially ship you 20 percent of what you buy and then claim you go it all and steal your money. Do not buy from these thrives

👤

Reviewer Name: Jeremy Hall

Review Submission Date: 29-08-2019

Review Title: Over 6 weeks and I finally get one item…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Over 6 weeks and I finally get one item with 20 dollars of my 100 dollar order and when I email them they send me a tracking number for the package of the one item I received and will do nothing to correct the mistake and ignore my email so they essentially ship you 20 percent of what you buy and then claim you go it all and steal your money. Do not buy from these thrives