Vaporl Reviews

Voted Poor (3/5)

168 Votes

20 Reviews

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In the Food, Beverages & Tobacco category

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45% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
40% users rated Excellent
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S Sean Collins
1055 days ago

a lot of the good reviews are clearly…

My review for vaporl.com a lot of the good reviews are clearly an employee or the owner.
D Daniel
1070 days ago

Redeeming Quality: How I Found Trustworthiness in VapoRL’s Customer Service

My experience with VapoRL took an unexpected turn from the negative reviews I had come across online. While there were concerns about their lack of communication channels, I decided to give them a chance. Surprisingly, I encountered a situation where one of the items in my order went missing during shipment. Despite my initial worry, I reached out to VapoRL through their website, and to my relief, their customer service responded promptly and professionally. They not only acknowledged the issue but also took immediate steps to rectify it. Within a week, the missing item was resent to me, along with a bonus gift as a gesture of goodwill. This experience reshaped my perception of VapoRL. Their dedication to resolving customer concerns and their willingness to go the extra mile left a lasting impression on me. While past incidents may have tarnished their reputation, my encounter highlighted a redeeming quality in their customer service that deserves recognition. I encourage potential customers to approach VapoRL with an open mind and to give them the opportunity to make amends. Sometimes, amidst the sea of negative reviews, there are instances where a company proves their commitment to customer satisfaction. Thank you, VapoRL, for turning a potentially disappointing situation into a positive one.
H Honest consumer
1255 days ago

Unforgettable Experience: A Journey Beyond Disappointment

Allow me to share my heartfelt experience with VaporL. A decision to purchase coils worth over $50 turned into a rollercoaster of emotions. The initial excitement was soon replaced by frustration upon receiving a misleading tracking number. Resorting to PayPal for assistance only added to the turmoil. In a surprising turn of events, VaporL reached out through ticktock, requesting to retract the dispute and providing a new tracking number. Hope reignited within me as I accepted their offer, eagerly awaiting the arrival of the coils. However, the joy was short-lived. Upon testing these coils, my disappointment knew no bounds. Five coils, all from the same batch, failed me miserably. To add insult to injury, one of the coils not only failed but also damaged my tank irreparably. Multiple attempts to reach out to VaporL were met with silence, exacerbating my frustration. The absence of a contact form on their website left me feeling stranded, with no outlet for my grievances. Each unanswered message deepened my disappointment and left me seething with frustration and anger. This experience has truly left me disheartened and disillusioned. VaporL, I implore you to heed the voices of your customers and address their concerns promptly and efficiently. Let my experience serve as a reminder of the impact of customer service in fostering lasting relationships.
K Kat
1556 days ago

Patience is required

My review for vaporl.com I came across a comment regarding ordering from sites like Vaporl and to paraphrase, ordering from China is not for the anxious or impatient. Goods tend to arrive (in perfect condition) within 2-3 weeks. so don't go in expecting a Prime One Day Delivery Service. I've ordered a few times with no real issues. Only small quibble is they tend to sometimes split up larger orders into different packages but only give one tracking ID, so it can get can get a bit confusing if a shipment arrives ahead of the other. Would use again though.
J James Villalpando Jr
1556 days ago

Above and Beyond Expectations: A Genuine Vaporl Review

As an avid vaper, I recently took a chance with Vaporl.com, and I am thrilled to share my experience. Impressed by their diverse selection, I placed an order for three tanks, two battery chargers, and two sets of coils, opting for express shipping with a delivery timeframe of 3-7 days. To my delight, everything arrived within the promised time frame, meticulously packaged in pristine, factory-sealed boxes. While initially hesitant about the lack of a tracking number on their website, any concerns were swiftly dispelled by their exceptional customer service team. A simple inquiry was met with a lightning-fast response, promptly providing the much-needed tracking information. Their commitment to swift and efficient communication truly sets Vaporl apart. My overall experience with Vaporl.com surpassed all expectations, leaving me not just pleased, but genuinely delighted. The quality of their products coupled with their outstanding customer service has earned my trust and loyalty. If you're in search of a reliable vape supplier that goes above and beyond, look no further than Vaporl.com.
G Ghaleb Al Masri
1566 days ago

A Reliable Experience Turned Anxious: My Vaporl.com Journey

Embarking on my shopping journey at Vaporl.com, I eagerly awaited my package dispatched through DHL, trusting its reputation for swift deliveries. Optimism waned when a confirmation email alerted me on November 30th without a functioning tracking number. An unforgettable mix of anticipation and worry stirred within me. Concerns looming, especially since my omission of a PO Box number risked my DHL "door-to-door" delivery. Anticipating resolution, I reached out twice to their customer service department with meticulous detail, but silence lingered, leaving me disheartened. Immersed in this unsettling moment, my order number VPU191128AADBNU8O seemed like a glimmer of hope amidst the confusion. In retrospect, Vaporl.com's blend of efficient dispatch systems paired with a weighty dose of uncertainty colored this shopping endeavor. While the journey took an unexpected turn, the destination remains a chapter yet to unfold.
D Danny Dawson
1572 days ago

Very very good they always deliver and…

My review for vaporl.com Very very good they always deliver and i can never complain all my. Orders get here pretty fast considering off feom china to the uk i mean with vaporl its less than half price than what it would cost over here I love them your so brilliant I look forward to doing more business with you thank you
R Rich Gene Everett
1591 days ago

My order number is VPU1911056PA7GTVT

My review for vaporl.com My order number is VPU1911056PA7GTVT. No updates, no response but they take your money fast! No tracking, I got scammed! It's ok, I'm going to report fraud to my bank and federal trade commission and everyone else I can think of! I will be leaving bad reviews everywhere vaporl.com is found! 48 hour shipping my butt, they lie!
F Francesco
1626 days ago

Awaiting a Vaping Miracle: A Customer’s Journey with vaporl.com

As a vaping enthusiast eagerly awaiting my package from vaporl.com, my experience has been a rollercoaster of emotions. Placing my order on the 1st of October, I anticipated the product's arrival shortly. However, days turned into a week, and the shipment was still pending—leaving me in a state of limbo. Despite reaching out to customer support twice for updates, the silence was deafening, and my frustrations grew. The promised 3 to 7 working days seemed like an unattainable dream as I watched the clock tick by, counting each passing moment. While I understand the inherent delays in international shipping, clear communication and transparency are paramount in managing expectations. If the estimated delivery time cannot be met, a simple disclaimer upfront would have managed my hopes effectively. As I patiently wait for the elusive package, I hold onto a glimmer of hope that it will arrive within the promised timeframe. Should the 7-day mark pass without a delivery, my disappointment may prompt me to reconsider future purchases from vaporl.com. In the end, I appreciate the complexities of international shipping but yearn for a more transparent and communicative customer experience. Let this review serve as a beacon of feedback, guiding others in their purchasing decisions while waiting for my vaping miracle to arrive.
A arfetto
1635 days ago

Exceeding Expectations: A Testimonial of Excellence

Let me take a moment to express my gratitude towards vaporl.com. Despite a slightly extended delivery time of around 15 days, my overall experience has been nothing short of perfect. What sets them apart is their seamless payment process through PayPal, ensuring transparency and security even for credit card transactions. The responsive customer support team deserves accolades for their prompt replies within 24 hours, addressing all my queries with diligence and care. I am genuinely impressed by their commitment to delivering on their promises. It is rare to find a company that upholds such high standards of service. vaporl.com has set a benchmark in online shopping, and I sincerely hope to see more businesses emulating their dedication and integrity. Thank you, vaporl.com, for going above and beyond to provide an exceptional customer experience. Your excellence is truly commendable, and I look forward to continuing to support a company that values its customers with such sincerity.
C Caroline
1641 days ago

Lousy Customer Response and Service

My review for vaporl.com Ordered one vaper and four vape tanks. Tanks are fine but the vaper (the most expensive part of the order) simply doesn't work at all. I know how to use these - I already have one - but their one simply doesn't work. I emailed them immediately but have received absolutely no response - so much for their "Contact Us" and "Guarantee & Return" tabs!!!
S seif
1707 days ago

Turning Disappointment into Gratitude

I felt utterly disheartened after my experience with vaporl.com, as I received a defective item that seemed to shatter my initial excitement. The journey began with promising customer service that sadly took a drastic turn post-ordering. Despite the cost-saving allure compared to UK-based options, my Drag 2 mod turned out defective, leaving me in a fix. The worst part? My earnest messages seeking resolution fell upon deaf ears, amplifying my frustration. Yet, amidst this adversity, I found a silver lining in this ordeal: the opportunity to emphasize the importance of reliable service and transparent communication in the e-commerce realm. While my initial expectation was marred by disappointment, it served as a poignant reminder of the significance of responsive customer care. Though my journey with vaporl.com ended on a sour note, it instilled in me a newfound appreciation for businesses that prioritize customer satisfaction above all else. STAYING AWAY may be a natural reaction, but I choose to pivot towards lessons learned and gratitude for future positive experiences, steering clear of pitfalls encountered along the way.
R Rachel H
1724 days ago

Patience Rewarded: A Testimonial of Perseverance and Gratitude

Embarking on an online shopping journey with vaporl.com, I encountered what felt like the slowest shipping process of my life. The tracking system seemed shrouded in mystery, its updates laden with confusing translations that left me feeling adrift in the sea of uncertainty. As days stretched into weeks, and weeks into a month, my long-awaited package remained elusive, testing my patience and dampening my spirits. Despite the initial frustration, I held onto hope that my order would eventually find its way to me. And finally, after what felt like an eternity, the doorbell rang, heralding the arrival of my much-anticipated parcel. The joy and relief that flooded over me in that moment were unparalleled, eclipsing the earlier tribulations and instilling a sense of gratitude for the journey. While the shipping experience may have been arduous and testing, the eventual receipt of my order washed away all doubts and frustrations. The quality of the products shone through, reminding me that good things do come to those who wait. So, to anyone feeling disheartened by delayed deliveries, I urge you to hold onto hope and persevere – for the reward at the end of the journey is truly worth the wait. Thank you, vaporl.com, for teaching me the value of patience and for delivering not just a package, but a lesson in gratitude.
D Derek Thomas
1785 days ago

Unmatched Support and Speedy Service – A Customer’s Tale of Delight

As I embarked on my journey with vaporl.com, little did I know that this experience would redefine customer service for me. I found myself in awe of their unparalleled dedication to excellence from the get-go. Despite needing to make adjustments to my initial order, the team at vaporl not only listened attentively but also implemented my changes with lightning speed. Their efficiency knew no bounds; within the blink of an eye, my corrected order was ready to set sail. True to their word, my parcel was swiftly dispatched as promised, instilling a sense of trust and reliability that is often amiss in today's fast-paced world. Although my order is yet to land on my doorstep, I'm already compelled to sing praises of vaporl. Their exemplary service and commitment to customer satisfaction have won me over, and I eagerly anticipate the moment I can savor the products I've ordered. With immense pleasure, I wholeheartedly endorse vaporl to anyone seeking not just products but an experience peppered with care, efficiency, and a touch of magic. Thank you, vaporl, for restoring my faith in exceptional customer service! Derek Thomas
G Gonzalo Sevilla Perez
1797 days ago

I placed an order 16 days ago and even…

My review for vaporl.com I placed an order 16 days ago and even chose DHL shipping (which is not cheap) to arrive as soon as possible and the order is still unshipped. I've left two messages and they haven't even replied. Now I'm just waiting for my money to be brought back, fortunately I did it through PayPal, but nothing will take away my discontent and anger with this website. It's been once and never again.

Introduction:

Vaporl.com is an online retailer specializing in e-cigarettes, vaping devices, and accessories. With a wide range of products and a user-friendly website, Vaporl aims to provide a seamless shopping experience for vapers of all levels of expertise. In this comprehensive review, we will discuss the pros and cons of shopping at Vaporl, the user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive product selection: Vaporl.com offers a vast array of e-cigarettes, vaping devices, and accessories, catering to the needs of both beginners and experienced vapers.
  • Competitive pricing: Vaporl strives to provide competitive prices, making it an attractive option for budget-conscious vapers.
  • User-friendly website: Navigating Vaporl's website is intuitive, allowing customers to browse and find products easily.
  • Helpful product descriptions: Each product listing on Vaporl.com provides detailed descriptions and specifications, aiding customers in making informed purchasing decisions.
  • Promotions and discounts: Vaporl frequently offers promotions and discounts, allowing customers to save money on their purchases.
  • Responsive customer service: Vaporl's customer service team is prompt and helpful in addressing customer concerns and inquiries.
  • Fast shipping: Vaporl strives to ensure speedy delivery of orders, providing a convenient shopping experience.

Cons:

  • Limited shipping options: Vaporl currently offers limited shipping options, which may not be suitable for customers outside of their serviced regions.
  • Return process: Some customers have reported difficulties with returns and exchanges, with delays and complications in the process.
  • Product quality concerns: There have been occasional reports of product quality issues, although these instances are relatively rare.
  • Currency limitations: Vaporl primarily operates in US dollars, which may present inconveniences for international customers due to currency conversion.

User Experience:

Vaporl.com provides a user-friendly and enjoyable shopping experience. The website is well-organized, allowing customers to easily navigate through different product categories. The search function is efficient and accurate, making it easy to find specific items. The product descriptions are comprehensive and provide all the necessary information about each product. Additionally, Vaporl's website is visually appealing and responsive, enhancing the overall user experience.

Pricing and Value for Money:

Vaporl offers competitive pricing on its products, making it an attractive option for vapers seeking value for their money. The prices are often lower when compared to brick-and-mortar vape stores. Additionally, Vaporl frequently runs promotions and discounts, further enhancing the value customers receive. With the combination of affordable prices and regular deals, Vaporl provides a cost-effective solution for vapers.

Customer Service:

Vaporl's customer service team is responsive and helpful, addressing customer concerns and inquiries in a timely manner. The support staff demonstrates good product knowledge and strives to provide satisfactory resolutions. However, some customers have reported difficulties in the returns and exchanges process, with delays and complications. Despite these occasional challenges, Vaporl's overall customer service is commendable.

Product Quality and Selection:

Vaporl offers a wide range of vaping products, ensuring that customers can find options suitable for their preferences. While the majority of products are of good quality, there have been occasional reports of manufacturing defects and faults. However, it is worth noting that these instances are relatively rare, and Vaporl takes customer concerns seriously, working towards providing reliable and high-quality products.

Website Usability:

Vaporl's website is well-designed and user-friendly. The layout is intuitive, with clear product categorization and easy navigation. The search function works efficiently, enabling customers to find specific products quickly. The website's responsive design ensures compatibility with various devices, enhancing the overall usability and convenience for users.

Returns and Exchanges:

While Vaporl accepts returns and exchanges, some customers have reported difficulties or delays in this process. It is important for customers to carefully review the return policies and procedures to ensure a smoother experience. Despite occasional challenges, Vaporl aims to rectify any issues promptly and satisfactorily.

Promotions and Discounts:

Vaporl frequently offers promotions and discounts on its products. Customers can benefit from discounted prices, bundle deals, or coupon codes to save money on their purchases. These promotions provide additional value and attract customers looking for cost-effective vaping solutions.

Reputation:

Vaporl has gained a reputable standing within the vaping community due to its extensive product selection and competitive pricing. Customers often appreciate the convenience and affordability Vaporl offers. While there have been occasional reports of quality concerns, Vaporl works diligently to address such issues and maintain a positive reputation.

Payment Options:

Vaporl.com accepts various payment methods, including credit/debit cards, PayPal, and bank transfers. This flexible array of options caters to a wide range of customers, ensuring a hassle-free payment process.

Loyalty Programs:

Vaporl offers a loyalty program to reward repeat customers. By earning points through purchases and referrals, customers can redeem these points for discounts on future orders, enhancing the overall value of their shopping experience.

Customer Reviews:

Customer reviews of Vaporl.com are generally positive. Customers often highlight the broad product selection, competitive pricing, and reliable customer service. While there have been occasional concerns about product quality and returns, the majority of customers are satisfied with their overall experience with Vaporl.

Community Involvement:

Vaporl actively engages with the vaping community through social media platforms, providing useful information, sharing tips and tricks, and promoting discussions. By fostering a sense of community, Vaporl encourages customer involvement and creates a space for vapers to connect and share their experiences.

Shipping:

Vaporl aims to provide fast and reliable shipping services. Depending on the customer's location, available shipping options and delivery times may vary. It is recommended for customers to review the available shipping options during the checkout process and select the most suitable choice for their needs.

Costs:

The costs associated with shopping at Vaporl.com include the price of the products, any applicable taxes, and shipping fees. The pricing of the products is competitive, catering to different budgets. Shipping costs vary depending on the customer's location and selected shipping method. Vaporl strives to offer affordable and transparent pricing, ensuring customers are aware of any additional costs before finalizing their purchases.