Users Voice for Vichyconsult

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Vichyconsult Overall rating
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Review article published on: 01 Mar 2019

Last updated by on 08 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Dec 2022 5 5 5 2 5 5
Jan 2023 5 4.1 4.1 5 4.2 4.1
Feb 2023 5 5 5 1 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Vichyconsult Review by

Introduction is a Russian-based online store that offers a wide range of skincare and beauty products specializing in Vichy cosmetics. For over 80 years, Vichy has been the go-to brand for those seeking to care for their skin, with a range of products that cater to all skin types. offers its customers access to one of the world's premier skincare brands, with easy and convenient online shopping, excellent customer service, and a wide selection of products.

Pros and Cons

Pros: - Wide range of Vichy cosmetics products available. - Easy and convenient online shopping experience. - High-quality products. - Competitive pricing. Cons: - Only focuses on Vichy products. - Limited selection of other beauty brands. - Shipping costs can be expensive.

User Experience provides an easy and convenient shopping experience, with an intuitive platform that allows customers to easily search for products, make purchases and track their orders. The website is easy to navigate, and the user interface is clean and uncluttered. The search function is efficient and accurate, making it easy to find desired products quickly.

Pricing and Value for Money offers its customers competitive pricing, with regular discounts that make their products accessible to a wider customer base. Though their products may be more expensive than other drugstore brands, their quality justifies the price, particularly for those who require specialist skincare products.


While specializes in Vichy products, there are other online stores that offer a wider range of beauty brands, such as Sephora and Ulta. Customers looking for a broader selection of products may prefer to shop at these stores.

Customer Service provides excellent customer service, with prompt responses to queries and timely fulfillment of orders. Their customer service team is responsive and courteous, and their communication is clear and concise.

Product Quality and Selection offers a wide selection of high-quality Vichy products, ranging from cleansers and moisturizers to anti-aging treatments and sun protection products. They also provide detailed information about the ingredients in their products, making it easier to understand how they work and what they are best used for.

Website Usability

The website is well-designed, with a clean and uncluttered layout that makes it easy to navigate. The search function is efficient and accurate, making it easy to find desired products quickly.

Returns and Exchanges provides a hassle-free returns policy, allowing customers to return products within a specific time frame and for a full refund. However, the website is not clear on the process for exchanges, which may cause confusion for some customers.

Promotions and Discounts regularly offers promotions and discounts to its customers, making its products accessible to a wider customer base. Their discounts are generally significant and make their products more affordable.

Reputation is renowned in the cosmetics industry for offering high-quality products, excellent customer service, and a wide selection of products. Their products are well-regarded, with many customers strongly recommending their brand.

Payment Options offers customers a variety of payment options, including credit cards, PayPal, and bank transfers. Their payment process is secure and easy to use, providing customers with peace of mind while purchasing online.

Loyalty Programs does not offer a loyalty program, which could be a disadvantage for customers who make frequent purchases.

Customer Reviews has a strong reputation for customer satisfaction, with many customers providing positive feedback on the quality of their products and the efficiency of their service.

Community Involvement has a strong commitment to the community, with a range of initiatives aimed at improving the lives of their customers, including educational resources on skincare and beauty, as well as initiatives aimed at sustainability.

Shipping and Costs provides expedited shipping for its customers, with tracking numbers provided to allow for the easy tracking of orders. Shipping costs can be expensive, which may be a disadvantage for some customers.

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