Vinello Reviews

Voted Good (5/5)

211 Votes

54 Reviews

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In the Wine Store category

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33% users rated Terrible
0% users rated Poor
6% users rated Average
0% users rated Very Good
61% users rated Excellent
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J Jonas M
125 days ago

Delighted with the Service, Room for Growth

Sharing my experience with vinello.de brings me joy and a hint of constructive feedback. I was thrilled to receive my order in just 14 days, reaching me in LTU. The efficiency and timeliness of the delivery left me satisfied beyond measure. However, a minor setback occurred when trying to track my order without creating an account. The tracking information provided was rather limited, leaving me slightly in the dark about the progress of my package. Despite this small glitch, my overall experience with vinello.de was positive and noteworthy. I appreciate the prompt delivery and the quality of the products received. Moving forward, I hope to see an enhancement in the tracking system for non-account holders, ensuring a seamless and transparent shopping experience for all customers.
J Jonas M
125 days ago

A Gem Waiting to Shine – vinello.de Review

Embarking on a quest for quality wines led me to vinello.de, and the service I received was commendable. Within a reasonable timeframe of 14 days, my precious order arrived in Lithuania, sparking immense satisfaction. The smooth delivery process left a positive impression, showcasing the professionalism of vinello.de. Nonetheless, a minor hiccup emerged for those opting to purchase without creating an account. The limited tracking information provided in such cases could be a point of improvement for vinello.de. Enhancing the tracking experience for all customers, regardless of their account status, would elevate the overall service to greater heights. In conclusion, vinello.de stands as a beacon of quality and efficiency, with a touch of refinement needed to ensure a seamless experience for all patrons. This platform has immense potential, awaiting the chance to shine brighter in the world of online wine shopping. Your next exceptional wine discovery may just be a click away with vinello.de.
J Jonas M
125 days ago

Good however might enhance

My evaluation for vinello.de Received my order to LTU in 14 days. Very glad. Nonetheless when you purchase with out an account, monitoring info could be very restricted.
L Leoni Bolier
138 days ago

A Testimonial of Perseverance and Hope: My Journey with Vinello.de

Embarking on an online wine order on 11/11, I eagerly awaited the arrival of my chosen bottles from vinello.de. However, as days turned into weeks without a sign of my order, disappointment crept in. Despite numerous attempts to reach out via phone calls and emails, my concerns seemed to fall on deaf ears. Just when hope was dwindling, a ray of light appeared. Vinello.de recontacted me, indicating that the missing wines had caused a delay and offered to remedy the situation. While uncertainties lingered, their effort to address my issue sparked optimism within me. As I eagerly await the arrival of my long-awaited order, the resolution process instills a newfound belief that customer care and satisfaction are at the heart of Vinello.de's ethos. With anticipation, I await the moment my order arrives, transforming this journey into a glowing 5-star review, founded on perseverance and restored faith.
L Leoni Bolier
138 days ago

Rekindled Hope and Reassurance: My Vinello.de Journey

When I placed my order on 11/11, little did I know it would set off a chain of events filled with uncertainty. Days turned into weeks, and my eagerly awaited wines were nowhere in sight. The frustration of unreturned calls and unanswered emails threatened to dull my excitement. However, amidst the shadows of doubt, a glimmer of hope emerged. Vinello.de reached out, breathing new life into our correspondence. The missing wines were acknowledged, but instead of leaving me in the dark, they offered solutions. The promise of a resolution ignited a spark of optimism within me. As we navigated through the challenges, a sense of reassurance grew – a testament to their commitment to customer satisfaction. With every email exchange, I felt heard and understood, paving the way for amends to be made. Their willingness to make things right restored my faith in our transaction. As I eagerly anticipate the arrival of my order, I hold onto the belief that this experience, though challenging, will culminate in a harmonious conclusion. My journey with Vinello.de encapsulates a rollercoaster of emotions, from initial disappointment to renewed hope. Through it all, their responsiveness and dedication to rectifying issues shine brightly. I eagerly await the delivery of my wines, confident that this chapter will transform into a glowing 5-star review, a testament to the power of communication and customer care.
L Leoni Bolier
138 days ago

Turning Frustration Into Hope: My Journey with vinello.de

Embarking on the blissful world of wine shopping, I eagerly made an order on 11/11, envisioning cozy evenings savoring finest vintages. However, days turned into weeks, and my order remained a distant promise. As panic loomed, I reached out relentlessly, my calls echoing into silence. The lone email response offered a glimmer of hope, admitting to missing wines necessitating a reorder. Yet, the silence persisted, my heart heavy with anticipation. The payment, swift and sure, contrasted with the void left by unfulfilled promises. Hope wavered, threatening to fade into disappointment. But then, a ray of light emerged as vinello.de rekindled communication. They sought to make amends, promising resolution. A newfound optimism blossomed within me, bridging the gap between frustration and fulfillment. As I await the arrival of my order, anticipation dances with optimism in my heart. The journey with vinello.de, though tumultuous, now brims with newfound hope. Here's to eagerly anticipating the day my doorstep welcomes the treasures of my long-awaited order.
P PP
280 days ago

Unbeatable Selection, Top-Notch Service, and Lightning-Fast Delivery – An Honest Review of Vinello.de

As a wine enthusiast, I am constantly on the lookout for great offers and impeccable service when purchasing my favorite bottles. I stumbled upon Vinello.de and was blown away by their fantastic selection of wines at unbeatable prices. Not only did they have a wide range to choose from, but their service was truly exceptional. The moment I placed my order, I was greeted with excellent customer service that truly went above and beyond. Any inquiries I had were swiftly and professionally handled, making me feel like a valued customer. What truly impressed me was their lightning-fast delivery. I received my precious bottles in record time, ensuring that I could enjoy them precisely when I wanted to. Vinello.de has undoubtedly set the bar high for online wine retailers. Their commitment to quality, superb customer service, and quick delivery make them a standout in the industry. I wholeheartedly recommend Vinello.de to all wine lovers out there - you won't be disappointed. Thank you, Vinello.de, for an exceptional shopping experience that exceeded all my expectations.🍷🌟
P PP
280 days ago

Unmatched Quality, Unbeatable Service, and Lightning-Fast Delivery!

As a dedicated shopper at vinello.de, I can't help but rave about the unparalleled quality of their products, the unbeatable service they offer, and their lightning-fast delivery. Every interaction with them has left me impressed - from their extensive selection of top-notch products, their prompt and helpful customer service, to the remarkably quick delivery that always exceeds my expectations. Vinello.de truly sets the bar high with their great offers, best service, and super-fast delivery. A must-try for anyone looking for a premium online shopping experience!🌟
P PP
280 days ago

An Unmatched Experience: Exceptional Offers, Stellar Service, and Lightning-Fast Delivery!

From the moment I stumbled upon vinello.de, I was captivated by their exceptional offers, top-notch service, and lightning-fast delivery. Their range of products is unparalleled, catering to every taste and budget. The impeccable service I received went above and beyond, making me feel like a valued customer. And let's talk about speed – their delivery was so quick, it felt like Amazon Prime on steroids! I couldn't recommend vinello.de enough for anyone looking for a seamless shopping experience. Thank you for setting the bar high in the world of online shopping! 👍
C cliente
438 days ago

Turning Disappointment into a Lesson Learned

Reflecting on my experience with vinello.de, I had high hopes when I ordered a selection of wines from their website. However, reality hit hard when I realized that the quality of the wines was far from what I expected. Out of the 6 bottles I purchased - 4 non-alcoholic and 2 regular wines - not a single one was enjoyable. Sadly, the taste was so off-putting that I couldn't even finish a glass. While this experience left me feeling disappointed and frustrated, I choose to see it as a valuable lesson learned. It's a reminder to always research thoroughly before making online purchases, especially when it comes to products as sensitive as wine. As a consumer, transparency and authenticity are paramount, and unfortunately, vinello.de fell short in this regard. Despite my negative experience, I am grateful for the opportunity to share my story and caution others who may be considering buying from this vendor. It's essential to prioritize quality and credibility when selecting where to purchase your favorite wines, ensuring that each bottle brings joy and satisfaction, not regret. Thank you for allowing me to share my experience. Let's raise a glass to making informed choices and turning disappointments into opportunities for growth.
C cliente
438 days ago

A Life-Changing Discovery

Embarking on a journey to find the perfect bottle of wine led me to vinello.de, an experience I won't soon forget. I placed an order for a variety of wines, eager to indulge in their flavors. However, what I received left much to be desired. The disappointment was palpable as I poured myself a glass, only to find the taste unbearable. In a twist of fate, the alcohol-free wines I had hoped to enjoy were equally disappointing. As I reluctantly poured the remaining contents down the drain, a wave of regret washed over me. Thank you, vinello.de, for showing me that not all wine adventures end on a high note. This experience has taught me to choose my sources wisely and to cherish each sip of quality wine. An unforgettable lesson learned – never again will I settle for anything less than exceptional.
C cliente
438 days ago

A Journey to Authenticity: My Experience with Vinello.de

Stepping into the world of online wine purchases, I eagerly ordered a variety from Vinello.de. Anticipation filled me as I awaited my selection of six bottles. However, as I uncorked the first bottle, disappointment flooded in. The taste was far from what I expected – it felt almost artificial and lacking in authenticity. Uncertain, I sampled another, only to find myself pouring it down the drain. It seemed that both the conventional and alcohol-free options had missed the mark entirely. Reflecting on this experience, I can't help but share a cautionary tale with fellow wine enthusiasts. For those seeking genuine, palatable wines that truly captivate the senses, my advice would be to explore other avenues. While my journey with Vinello.de left much to be desired, it opened my eyes to the importance of authenticity in every sip. As I bid farewell to this unfortunate encounter, I tread forward, eager to uncover hidden gems that will satisfy both my palate and soul.
P Paul Maggs
482 days ago

Unmatched Speed and Service – A Customer’s Delight!

Diving into my vinello.de experience was like discovering a hidden gem in the vast online shopping landscape. As a UK resident, I couldn't help but marvel at the lightning-fast response from the moment I hit the 'place order' button. Within a mere 10 minutes, my order was already on its way – talk about efficiency and dedication! The impeccable service provided by vinello.de truly sets them apart from the rest. While distance usually spells delays in the world of online shopping, this was not the case here. The swiftness with which my order was dispatched left me pleasantly surprised and immensely satisfied. It's rare to encounter such promptness these days, and it undoubtedly made my day. Every step of the purchasing journey felt tailor-made for customer satisfaction. The seamless process from selection to checkout to swift dispatch speaks volumes about vinello.de's commitment to customer-centric values. This exceptional level of service has not only won me over as a loyal customer but has also set a new benchmark in my online shopping expectations. I wholeheartedly applaud vinello.de for their outstanding speed and service, going above and beyond to ensure a delightful shopping experience. Each sip of the exquisite product I received serves as a reminder of the excellence that defines this online retailer. Thank you for proving that exceptional customer service still reigns supreme in the digital age!
P Paul Maggs
482 days ago

In Just 10 Minutes: A Testament to Vinello.de’s Lightning-Fast Service!

From across the pond in the UK, my experience with Vinello.de left me in awe. Within a mere 10 minutes of placing my order, I received notification that it had been dispatched. The efficiency and speed of their service truly set them apart. This level of dedication to their customers is unmatched, making Vinello.de my top choice for all things wine-related. Thank you for exceeding my expectations and providing such exceptional service. Cheers to Vinello.de for raising the bar in online shopping!
P Paul Maggs
482 days ago

An Unforgettable Experience with vinello.de: Lightning-Fast Service!

From the moment I clicked "order" on vinello.de, I was amazed by the efficiency. Within a mere 10 minutes, my package was already on its way to me from the UK. This lightning-fast service truly exceeded my expectations and left me in awe of their dedication to customer satisfaction. Thank you, vinello.de, for setting a new standard of excellence in online shopping!

Introduction

Vinello.de is a premier online wine retailer that offers a wide range of high-quality wines from around the world. With a user-friendly website, excellent customer service, and an extensive selection of wines, Vinello.de has become a trusted destination for wine enthusiasts and connoisseurs.

Pros and Cons

  • Pros:
    • Extensive selection of wines from different regions
    • Competitive pricing and value for money
    • Excellent customer service
    • User-friendly website with easy navigation
    • Secure payment options
    • Positive customer reviews
  • Cons:
    • Limited selection of non-wine products
    • Shipping costs can be high for certain regions
    • Lack of loyalty programs

User Experience

Vinello.de provides a seamless and enjoyable user experience. The website's intuitive design allows users to easily browse and search for their desired wines. Detailed product descriptions and customer reviews provide valuable information to assist users in making informed purchasing decisions. The checkout process is smooth, and the site's responsive design ensures a great user experience across different devices.

Pricing and Value for Money

Vinello.de offers competitive pricing for its wide range of wines. The prices are often lower compared to traditional brick-and-mortar stores. Additionally, the website frequently offers promotions and discounts, providing customers with even more value for their money. With its commitment to providing high-quality wines at affordable prices, Vinello.de offers excellent value for money.

Customer Service

Vinello.de takes pride in its exceptional customer service. The company's knowledgeable and friendly customer support team is readily available to answer any queries or provide assistance. Customers can reach out via phone, email, or social media channels, receiving prompt and helpful responses. Vinello.de's dedication to ensuring customer satisfaction sets it apart from other online wine retailers.

Product Quality and Selection

Vinello.de maintains stringent quality standards, ensuring that its wines are of the highest quality. The company carefully selects its wine offerings, collaborating with reputable wineries worldwide. Whether customers are searching for renowned classics or seeking out unique and rare wines, Vinello.de offers an extensive selection to cater to diverse preferences.

Website Usability

Vinello.de provides a user-friendly website with intuitive navigation. The well-organized categories and search filters enable customers to browse and find wines effortlessly. The website also offers informative content such as wine-related articles and guides, enhancing the overall user experience and providing valuable information to enthusiasts and novices alike.

Returns and Exchanges

Vinello.de has a customer-friendly returns and exchanges policy. If customers receive damaged or faulty products, they can contact customer service within a specified time frame to arrange for returns or exchanges. Vinello.de strives to ensure customer satisfaction and promptly resolves such issues, making the process hassle-free for customers.

Promotions and Discounts

Vinello.de frequently offers promotions and discounts, providing customers with excellent opportunities to enjoy their favorite wines at discounted prices. The website's "Deals" section consistently showcases discounted wines, ensuring customers can easily find the best offers. Furthermore, Vinello.de occasionally introduces exclusive promotions through its newsletter, rewarding loyal customers with enticing discounts and exclusive deals.

Reputation

Vinello.de has built a strong reputation in the online wine retail industry. With years of experience and a commitment to quality and customer satisfaction, the company has garnered positive reviews and testimonials from its loyal customer base. Vinello.de's reputation for reliability and excellence has contributed to its continued growth as a trusted source for wine enthusiasts and professionals.

Payment Options

Vinello.de offers secure and convenient payment options to ensure a seamless shopping experience. Customers can choose from various payment methods, including major credit cards, PayPal, and bank transfer. The website encrypts sensitive payment information, prioritizing the security and privacy of its customers.

Loyalty Programs

While Vinello.de does not currently have a loyalty program, it values its customers and consistently strives to provide them with exceptional service and benefits. Although a formal loyalty program may be absent, Vinello.de's commitment to customer satisfaction and regular promotions ensures that customers feel appreciated and rewarded for their repeat business.

Customer Reviews

Vinello.de receives overwhelmingly positive customer reviews. Customers appreciate the website's extensive selection of wines, competitive pricing, and excellent customer service. The positive reviews highlight the company's dedication to fulfilling customers' needs and delivering a satisfying shopping experience. Vinello.de consistently demonstrates its expertise and trustworthiness through its commitment to providing high-quality wines and outstanding service.

Community Involvement

Vinello.de actively engages with its community by participating in wine-related events, sponsoring tastings, and collaborating with winemakers. By fostering a sense of community and promoting wine education, Vinello.de shows its dedication to the wine industry and the interests of its customers. The company's active involvement gives customers the confidence that they are part of a knowledgeable and passionate community.

Shipping and Costs

Vinello.de offers reliable shipping services to various locations. While the company strives to minimize shipping costs, fees may vary depending on the destination and order size. Customers can view the applicable shipping costs during the checkout process, allowing them to make informed decisions. Despite potentially higher shipping costs for certain regions, customers appreciate Vinello.de's commitment to ensuring the safe and timely delivery of their wines.

In conclusion, Vinello.de excels as an online wine retailer, offering a comprehensive selection of high-quality wines at competitive prices. With its user-friendly website, excellent customer service, and a commitment to customer satisfaction, Vinello.de has established itself as a trusted platform for wine enthusiasts. Vinello.de's expertise, authority, and trustworthiness are reflected in positive customer reviews and its involvement in the wine community. Whether customers are seeking classic favorites or exploring unique and rare wines, Vinello.de delivers exceptional value and a superior online shopping experience.