Vistarooms Reviews

Voted Average (3/5)

68 Votes

68 Reviews

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In the Big Sales category

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19% users rated Terrible
22% users rated Poor
12% users rated Average
25% users rated Very Good
22% users rated Excellent
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Introduction

Vistarooms.com is a leading online platform that specializes in providing short-term rentals of luxurious villas, homestays, and cottages in India. The website offers a wide range of properties to choose from in popular travel destinations, ensuring that travelers find a comfortable and memorable stay experience.

Pros and Cons

Pros:
  • Vistarooms offers a comprehensive range of luxurious properties in various popular destinations across India.
  • The website is easy to navigate, and booking properties is quick, secure, and effortless.
  • Customers can enjoy multiple payment options, including debit and credit cards, bank transfer, and mobile wallets.
  • The customer support team is available 24/7 to assist with any queries or concerns.
Cons:
  • The prices of some properties can be significantly higher than the average market rate, making it less affordable for budget travelers.
  • Not all properties offer the same level of amenities or services, so customers need to carefully read the property description before booking.
  • The website does not offer a loyalty program for frequent customers.

User Experience

The website interface is user-friendly and easy to navigate, with clear and concise descriptions of the properties available for rent. The website's search function allows customers to filter their search results based on specific criteria such as location, amenities, and price range. The website has a visually attractive design that appeals to the customers.

Pricing and Value for Money

Vistarooms.com's pricing varies depending on the property selected, location, and season. Some properties can be significantly more expensive than the average market rate. However, the company does offer various promotions and discounts to customers who book in advance or stay for a more extended period.

Alternatives

There are several online platforms for short-term rentals in India, such as Airbnb, Oyo Rooms, MakeMyTrip, Yatra, etc. Each website offers a different range of properties and pricing depending on various factors.

Customer Service

Vistarooms.com's customer support team is available 24/7 to assist customers with inquiries or concerns. The company offers multiple communication channels, such as live chat, email, and phone support, ensuring that customers can contact them quickly and easily.

Product Quality and Selection

Vistarooms.com offers a broad selection of properties, from luxurious villas to homestays and cottages in popular travel destinations across India. Each property is thoroughly vetted and must meet strict quality standards, ensuring that customers enjoy a comfortable and memorable stay experience.

Website Usability

The Vistarooms.com website is easy to navigate, user-friendly and loads quickly, providing an enjoyable and hassle-free booking experience for customers. The website offers filters and search options that allow customers to find properties that match their preferences.

Returns and Exchanges

Vistarooms.com does offer customers the option to cancel or modify their bookings, subject to certain terms and conditions. Cancellation fees may be applicable to bookings that are canceled.

Promotions and Discounts

Vistarooms.com offers customers various promotions and discounts throughout the year, such as discounts on advance bookings and extended stays.

Reputation

Vistarooms.com has a good reputation in the online travel booking space in India. The website offers a wide range of properties and ensures that customers enjoy a comfortable and memorable stay experience.

Payment Options

Vistarooms.com offers multiple payment options, including credit and debit cards, bank transfer, and mobile wallets, providing convenience and flexibility to customers.

Loyalty Programs

Vistarooms.com does not offer a loyalty program for frequent customers.

Customer Reviews

Vistarooms.com has numerous positive customer reviews that highlight the company's quick response time, easy booking process, and exceptional customer support.

Community Involvement

Vistarooms.com regularly engages with the local communities where their properties are located, hosting events and contributing to local development initiatives.

Shipping and Costs

Vistarooms.com is a travel booking website and does not involve shipping or transportation of any physical products. The cost of any bookings made will be displayed at the time of booking, depending on the property selected and the season.