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5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 11 Nov 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.2 1.4 5 2.2 4.1
Feb 2023 5 5 1.3 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Vivaia Review by

Introduction is an innovative online retailer that specializes in eco-friendly footwear. The company is committed to sustainability and environmental responsibility, using recycled materials and eco-friendly production methods to create stylish and comfortable shoes. Vivaia's mission is to provide consumers with high-quality, sustainable footwear that is both fashionable and affordable.

Pros and Cons

Pros: - Vivaia's products are made from sustainable materials, reducing the environmental impact of shoe production. - The company offers a wide selection of stylish and comfortable shoes for men and women. - Vivaia's prices are affordable compared to other eco-friendly shoe brands. - The company provides free shipping and a 30-day return policy. Cons: - Vivaia's selection is limited compared to other mainstream shoe brands. - Sizes may sometimes differ from customers' expectations. - There may not be enough information provided on the website about the materials used in the shoes.

User Experience

Vivaia's website is easy to navigate, with clear menus and product descriptions. The website is also mobile-friendly, ensuring customers can shop on-the-go. Customers can create an account to save time when checking out and gain access to exclusive promotions and discounts.

Pricing and Value for Money

Vivaia's prices are reasonable for eco-friendly shoes, with prices ranging from $89 to $139. The company offers frequent sales and promotions, making their products even more affordable. Additionally, free shipping and a 30-day return policy enhance the overall value of the customer's purchase.


Alternative brands that offer eco-friendly footwear are Allbirds, Rothys, and veja. However, these brands' products are typically more expensive than Vivaia's.

Customer Service

Vivaia's customer service team provides prompt and helpful responses to customer inquiries. The company offers a convenient chat feature on their website, and customers can also email and call the company's support team.

Product Quality and Selection

Vivaia's shoes are high-quality and comfortable, with a range of styles and colors for both men and women. However, the selection is not as extensive as other shoe brands, limiting the customer's choices.

Website Usability

Vivaia's website is easy to use, with clear menus and product descriptions. Customers can easily navigate between pages and find the information they need.

Returns and Exchanges

Vivaia offers a 30-day return policy, allowing customers to return or exchange their purchases within 30 days of purchase. The company provides a pre-paid return label for seamless returns.

Promotions and Discounts

Vivaia offers frequent sales and promotions, including discounts for newsletter subscribers and seasonal sales. The company also offers a referral program, allowing customers to earn discounts by referring friends.


Vivaia has a positive reputation, with customers praising the company's commitment to sustainability and quality products. The company is also accredited by the Better Business Bureau, with an A+ rating.

Payment Options

Vivaia accepts major credit cards, including Visa, MasterCard, and American Express. The company also accepts PayPal as a payment method.

Loyalty Programs

Vivaia offers a referral program, allowing customers to earn discounts by referring friends. The company also offers an affiliate program, allowing partners to earn commissions by promoting Vivaia on their website or social media.

Customer Reviews

Vivaia has positive customer reviews, with customers praising the company's eco-friendly approach and comfortable shoes. Some customers, however, have complained about sizing inconsistencies.

Community Involvement

Vivaia partners with environmental organizations to promote sustainability and eco-friendliness. The company's products are also certified by the Global Recycled Standard, ensuring that they meet certain standards of sustainability.

Shipping and Costs

Vivaia offers free shipping on all orders within the United States. Customers can also choose to expedite their shipping for an additional fee. International shipping is also available, with costs varying depending on the destination.

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