Users Voice for Voltourbano

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Voltourbano
Voltourbano Overall rating
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Review article published on: 18 Jan 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 2.2 5 5
Jan 2023 5 1.7 4.1 5 5 4.1
Feb 2023 5 5 5 1.3 5 5
Mar 2023 5 5 5 1.2 5 5
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Detailed Voltourbano Review by

Introduction is an online retail store that specializes in selling electric bikes, scooters, and accessories. The company operates from San Francisco and aims to provide eco-friendly and sustainable transportation options for urban areas. It was founded in 2017 and has since gained a massive following due to its commitment to quality, affordability, and customer service.

Pros and Cons

  • Wide selection of electric bikes and accessories
  • Competitive prices
  • Responsive customer service team
  • Return and exchange policies are unclear
  • Shipping can take longer than expected
  • Limited loyalty programs and promotions

User Experience

The website is easy to navigate, with clear category sections and filters to help you find what you need quickly. The product pages are informative, with detailed specifications, reviews, and images. The checkout process is straightforward, and you can track your order once it's been shipped. One downside is that the website can be slow to load at times, which can be frustrating.

Pricing and Value for Money

The prices at are competitive, with some models being less expensive than similar products from other stores. They also offer financing options to help make your purchase more affordable. Overall, they provide excellent value for money, particularly due to the quality of the products they sell.


Some alternatives to include, but are not limited to, Electric Bike Company, EVELO, and Swagtron. These stores offer similar products, but each has its unique features and qualities.

Customer Service has a responsive customer service team. You can contact them via email, phone, or live chat, and they will respond within a reasonable time frame. They are friendly and helpful in answering any questions or concerns you may have.

Product Quality and Selection

The quality of's products is excellent. They only sell products from reputable brands, many of which are well-known in the industry. Their selection is extensive, with options for everyone, from the novice to the expert rider.

Website Usability

The website is easy to use, with intuitive navigation and clear product descriptions. However, it can be slow to load at times, which can be frustrating.

Returns and Exchanges's return and exchange policies are unclear, which can be a problem if you need to return a product. It's recommended that you contact customer service to clarify the policy before making a purchase.

Promotions and Discounts offers occasional promotions and discounts, but they are limited compared to other online stores. They do have financing options, which can help make your purchase more affordable.

Reputation has a positive reputation for providing quality products and excellent customer service. They have a loyal customer base and are well-respected in the electric bike community.

Payment Options accepts major credit cards, PayPal, and financing options through Affirm.

Loyalty Programs has limited loyalty programs, with occasional promotions available to its registered customers.

Customer Reviews

The customer reviews on are overwhelmingly positive, with many customers praising the quality of the products and the customer service they received.

Community Involvement is involved in various community initiatives, including supporting local bike advocacy groups and participating in bike-related events.

Shipping and Costs

Shipping can take longer than expected, but they do offer free shipping within the contiguous US. Shipping costs for international orders vary depending on the destination.