Walmart Reviews

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20 Reviews

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In the Shopping & Fashion category

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85% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
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M Mike M.
57 days ago

Anybody ordering groceries to Walmart’s…

My evaluation for walmart.ca Anybody ordering groceries to Walmart's supply service needs to be conscious that when the order is positioned Walmart will take away the quantity of your groceries out of your checking account. Then, per week after they may take away the identical quantity once more. Then 7 to 10 days later they will refund you that very same quantity. If you query why they do that they're solely reply is "it is our coverage" however for individuals who dwell paycheck to paycheck (which just about contains all the center class) this places a heavy pressure in your funds. The service itself, supplied by Door Sprint, naturally is simply honest to poor service. A lot of occasions groceries are lacking, others are broken. This implies spending time on the cellphone once more with Walmart attempting to get a refund for meals that is not edible or meals that went lacking between the shop and your house.
J Jane stuebing
58 days ago

An Honest Journey with Walmart Grocery Delivery

Embarking on the path of ordering groceries from Walmart was like diving into a hidden treasure trove of quality products. The array of fresh fruits, vibrant vegetables, and pantry essentials made my heart sing with joy. However, the unraveling of this tale took a twist when I ventured into the realm of grocery delivery. What was meant to be a seamless experience turned into a nightmare of technical glitches and endless frustration. Each attempt to submit an order was met with the dreaded message of "technical difficulties"; a roadblock that seemed insurmountable. The hours spent refreshing the page, hoping for a glimpse of progress, left me feeling disheartened and weary. The mere thought of making a simple change to my order before delivery was met with the daunting task of canceling and starting anew. The convenience I sought quickly dissipated, replaced by a wave of exasperation. While the quality of Walmart's groceries shone bright, the journey to have them delivered cast a shadow of doubt. The effort required far outweighed the convenience promised, leaving me questioning if the hassle was truly worth it. In the realm of online grocery shopping, where efficiency and ease should reign supreme, my experience with Walmart's delivery service was a stark reminder of the importance of a seamless process. A journey that began with promise ended with a resounding echo of disappointment, urging me to seek a smoother path to fulfill my grocery needs.
L livio
62 days ago

Rebuilding Trust: A Reflection on My Experience at Walmart Montreal Nord

Stepping into Walmart Montreal Nord, I wanted nothing more than a smooth shopping experience. Regrettably, my visits were marred by incidents of theft – not just once or twice, but a striking three times in a single year. Each time, as I stood helpless, I couldn't shake off the feeling of violation and vulnerability gnawing at me. Despite the presence of surveillance cameras and staff, the lack of proactive measures to tackle these unsettling occurrences left me feeling abandoned and disheartened. The safety of patrons seemed relegated to the background, overshadowed by neglect and indifference. As I reflect on my encounters, I am reminded of the importance of trust and accountability in any customer-retailer relationship. It's not merely about the material losses incurred but the emotional toll that reverberates long after leaving the store. One can only hope for a swift and effective response to such distressing incidents, ensuring that customers feel secure and valued. While my experiences have left a bitter taste, they have also served as a poignant reminder of the significance of prioritizing customer safety and well-being. As I navigate through the aftermath of these unfortunate events, I can't help but yearn for a renewed sense of trust and assurance in every shopping excursion.
H Hallah M
69 days ago

An Unforgettable Shopping Experience at Walmart.ca

Upon my recent visit to Walmart.ca, I must share an unforgettable shopping experience that truly deserves recognition. Despite some initial challenges, the dedicated staff at Walmart went above and beyond to assist me. Although I faced a slight hiccup in returning an item from a different location, the team's commitment to providing exceptional service shone through. Their insistence on returning the item to the same store was a minor inconvenience compared to the genuine care and attention they showed throughout the process. I must commend the Walmart team for their professionalism and dedication to resolving any issues promptly. The staff's friendly demeanor and willingness to help left a lasting impression on me. They exemplified excellent customer service, turning a potentially frustrating situation into a positive interaction that I won't soon forget. In today's fast-paced world, encountering such genuine care and support from a retail team is truly remarkable. It is evident that the staff at Walmart.ca take pride in their work and genuinely care about their customers' satisfaction. Despite any hiccups along the way, the exceptional service I received outweighed any minor inconveniences, making my overall shopping experience a truly enjoyable one. I highly recommend visiting Walmart.ca for all your shopping needs. You are sure to be met with excellent customer service, a wide range of products, and a team that genuinely values your satisfaction. Kudos to the Walmart.ca team for making my shopping experience a memorable and positive one.
J Judith Taylor
70 days ago

Exemplary Customer Service at Its Best: A Genuine Testimonial

As a loyal customer of walmart.ca, I recently encountered a small hiccup during my online grocery shopping experience that left me initially frustrated. Despite ordering my groceries seamlessly, I noticed that a few items were missing from my delivery, yet my account had been charged for them. Disheartened, I reached out to their customer support via the online chat feature, hoping for a quick resolution. To my pleasant surprise, the customer service representative handled my concern with the utmost professionalism and empathy. Assuring me that they would investigate the issue promptly, they kindly informed me that I could expect a resolution within 48-72 hours. Although disconcerting at first, their reassurance and dedication to rectifying the situation eased my worries. While waiting for their response, I appreciated the proactive communication and transparency displayed by the walmart.ca team. Additionally, despite the inconvenience, I was impressed by their commitment to resolving the matter swiftly and ensuring customer satisfaction. Furthermore, I was touched by their genuine concern for my experience, underscoring their dedication to delivering exceptional service. Their willingness to uphold their promotions and address any discrepancies in a fair and respectful manner truly resonated with me. In the end, my faith in walmart.ca's customer service was reaffirmed, and I was grateful for the swift resolution and the care they exhibited throughout the process. This experience highlights the dedication and integrity of walmart.ca in prioritizing customer satisfaction, making me a loyal advocate of their services. Thank you for going above and beyond to ensure a positive shopping experience!
T Tirssa
83 days ago

Patience Pays Off: Walmart.ca Delivers More Than Just a Lego Set

When I decided to treat myself to a Lego set from Walmart.ca, little did I know it would test my patience and resolve. After placing my order on January 12, I eagerly anticipated its arrival. Days turned into weeks, and still, there was no sign of my purchase being shipped. Frustration set in as I reached out to Walmart's customer service not once, but twice, seeking answers. Their responses were apologetic yet vague, promising to investigate the delay without providing any concrete solutions. When I expressed my desire to cancel the order due to the prolonged wait, I was met with another roadblock – the label for shipping had been generated, rendering cancellation impossible. Despite the initial setback, I chose to persevere. The ordeal tested my patience, but it also highlighted the importance of good customer service. While the wait seemed endless, the silver lining appeared when the package finally arrived at my doorstep, much to my relief and delight. In the end, my experience with Walmart.ca taught me the value of patience and the joy that comes with receiving a long-awaited package. While the journey was not without its challenges, the destination made it all worthwhile. So, to anyone facing a similar situation, remember that sometimes, good things come to those who wait – even if it's a Lego set.
J Jeremy Renaud
85 days ago

Transforming Toy Chaos into a Marvel-ous Organization Solution!

I couldn't be more thrilled with my recent purchase of the Marvel Spider-Man 6-Bin Toy Storage Organizer by Delta Children. As a parent of a 9-year-old with a penchant for amassing toys of all shapes and sizes, this storage unit has been an absolute game-changer in our household. Not only does the colorful Spider-Man design add a touch of fun to my son's room, but the practicality of having designated bins for his hot wheels, action figures, and games has made tidying up a breeze. The fact that Spider-Man is his ultimate superhero only adds to the appeal, making cleanup feel like a thrilling mission straight out of the animated Spiderverse movies. I am now eagerly on the lookout for more Delta Children products to complement this fantastic organizer, and I have no doubt that Walmart will be my go-to destination for future purchases. Thank you for making organization a joyous experience for both me and my little superhero!
S Spencer Edwards
101 days ago

Turning Frustration into Empathy with Walmart.ca

After my recent experience with Walmart.ca's customer service, I was left feeling frustrated and disappointed. I placed an order with an expected delivery date of 10 days, only to find myself still waiting well past that timeframe. The item was time-sensitive, adding extra stress to the situation. When I reached out to inquire about the delay, the response was vague and unhelpful, with no concrete information given. Communication was minimal, leaving me in the dark about the status of my order. While the delay dragged on for 15 days post-transaction, without any updates or clear explanations, my patience was wearing thin. It felt like there was little consideration for the customer's time and needs. However, just when I was losing hope, the update finally arrived, a staggering 17 days late from the initial delivery date. Despite the challenges and delays faced, I must acknowledge the silver lining in this experience. It taught me the value of patience and understanding in the face of unexpected circumstances. While the delay was frustrating, it also provided an opportunity for empathy towards the individuals working hard behind the scenes to resolve issues and deliver packages. In hindsight, I appreciate the eventual resolution and the lesson in empathy it brought. Although the experience was far from ideal, it highlighted the importance of clear communication and transparency in customer service interactions. Moving forward, I hope for smoother transactions and improved communication from Walmart.ca, ensuring a more positive experience for all customers.
J Jeffery
103 days ago

Walmart Canada Respects Your Rights and Prioritizes Customer Satisfaction

After a recent shopping experience at Walmart Canada, I feel compelled to share my positive encounter. Contrary to a previous review I stumbled upon, I want to highlight my appreciation for Walmart's commitment to customer satisfaction. During my time at the store, I found the staff to be courteous and attentive, ensuring a pleasant shopping journey. Additionally, the checkout process was smooth, and I was not required to show my receipt upon exiting the premises. This adherence to Canadian law regarding voluntary receipt checks demonstrates Walmart Canada's respect for consumers' rights and legal boundaries. Moreover, I was impressed by Walmart's dedication to maintaining a welcoming environment. There was no pressure or obligation to comply with any searches, showcasing their understanding of personal space and privacy. It is evident that Walmart Canada prioritizes customer experience and upholds ethical business practices. My shopping experience was delightful, and I left the store feeling valued and appreciated. In conclusion, I highly recommend shopping at Walmart Canada for a seamless and customer-centric retail experience. Your rights as a consumer are respected, and your satisfaction is their priority.
C Celine Namfua
110 days ago

Unmatched Service at Walmart.ca: A Tale of Empathy and Rudeness

I recently had a contrasting experience at the Pickering, Ontario Walmart that left me both grateful and disappointed. As I navigated through my shopping, I encountered Sidd, an employee whose kindness and helpfulness truly shone. His willingness to assist and genuine concern for my needs exemplified outstanding customer service. However, my encounter with another employee, Razia, painted a starkly different picture. Razia's demeanor was cold and dismissive, leaving me taken aback by her unprofessionalism and rudeness. It felt like I received polar opposite treatment within the same store. While Sidd's empathy made my shopping experience pleasant, Razia's demeanor left a sour taste in my mouth. It serves as a reminder that the attitude of staff can significantly impact a customer's perception of a brand. Despite this inconsistency in service, Sidd's care and assistance will not go unnoticed, and I commend him for his dedication to customer satisfaction. Kudos to the exceptional service provided by Sidd and a gentle reminder to all employees, like Razia, to leave personal issues at the door and treat customers with kindness and respect.
D Dupe
112 days ago

Transformed Shopping Experience – Beyond Disappointed

My recent encounter with Walmart.ca left me utterly disheartened, to the point where I feel granting even a single star would be undeserved praise. Expecting a straightforward online shopping experience, I was met with gross negligence and an unacceptable level of customer service. Despite meticulously verifying that no substitutes were acceptable, my order arrived with blatant discrepancies - receiving three items priced at $6 each when only one was requested. Contacting customer service to rectify this error only led to further frustration, as I was met with hostility and a complete lack of empathy from the representative. The sheer audacity and lack of accountability displayed by Walmart.ca have left a sour taste in my mouth, causing me to reconsider any future engagement with their online platform. This incident not only highlighted their subpar service but also showcased a complete disregard for customer satisfaction. In conclusion, I am deeply disappointed by the entirety of my experience with Walmart.ca and vow to never subject myself to such mistreatment again. This encounter serves as a cautionary tale for those considering utilizing their services, urging them to proceed with caution to avoid a similar ordeal.
P Pah
113 days ago

Turning a Negative Experience into a Positive Lesson

After a disappointing encounter at Walmart.ca, I can empathize with the frustration voiced in the original review. Customer service plays a pivotal role in shaping our shopping experiences, and encountering rude staff can be disheartening. Instead of dwelling on the negativity, I chose to view this experience as a lesson in empathy and understanding. While it's easy to criticize and dismiss others as "Karen's," it's crucial to remember that everyone has their own story and struggles. Perhaps, behind the behavior, lies a personal challenge or a bad day. Despite the negative interaction, I choose to respond with kindness and patience. By leading with understanding rather than anger, I aim to inspire a positive change in the world, one encounter at a time. Let's turn moments of disappointment into opportunities for growth and compassion. Remember, a kind gesture can brighten someone's day, even a "Karen's".
C Cindy Ann Visser
113 days ago

Turning a Frown Upside Down: A Silver Lining at Walmart.ca

I recently had an unexpected hiccup when ordering a TV online from walmart.ca during their Boxing Day sale. It was the last day to snag those discounted prices, and I was eager to make the purchase. However, two issues arose that left me feeling disappointed. Firstly, I couldn't find an option to add an extended warranty to my order, which I found essential for my peace of mind with such a valuable item. Secondly, the ultimate blow came later that night in the form of an email informing me that my order had been canceled due to stock unavailability. It was a frustrating moment, made worse by the lack of any compensation or gesture to ease the inconvenience. However, in moments like these, it's how a company responds that truly defines the customer experience. Despite my frustration, I decided to reach out to Walmart.ca, expressing my willingness to wait for the TV to be restocked if they could still honor the Boxing Day price. To my surprise and delight, their customer service team went above and beyond to rectify the situation. Not only did they place the order for me, but they also included a bonus gift card as a goodwill gesture for the initial inconvenience. This experience, while starting on a sour note, ended with a sweet resolution that exceeded my expectations. It highlighted the importance of proactive customer service and the value of going the extra mile to ensure customer satisfaction. I may have faced a minor setback in my shopping plans, but Walmart.ca's responsiveness and commitment to customer care turned it into a positive and memorable experience. So, if you ever find yourself in a similar situation, remember that sometimes a small hiccup can lead to a silver lining, thanks to the dedicated team at Walmart.ca.
T TEMORS TRAVELS
118 days ago

An Unforgettable Online Purchase Pickup Experience at Walmart.ca

Upon visiting Walmart.ca for an online purchase pickup, I was faced with a less-than-pleasant situation that left me disheartened. Despite spending two hours waiting for my order, I encountered employees at the pickup spot who lacked basic manners and customer service skills. It was clear that these individuals were in serious need of training and guidance in handling customer interactions with care and professionalism. The overall demeanor of the staff reflected poorly on the brand's image, making me question the hiring practices and HR procedures in place. One can't help but wonder if a more thorough screening process could have prevented such rude and unprofessional behavior, which ultimately tarnishes the reputation of a retail giant like Walmart. Comparing this experience to my encounters at other stores like Presidents Choice, where customer service is top-notch, highlights the stark contrast in quality service. This recurring issue across multiple visits only emphasizes the need for immediate attention to address and rectify the ongoing concerns at Walmart.ca. In hopes of a brighter and more positive future shopping experience, I share this feedback constructively, with the intention of seeing improvements that will benefit both customers and the esteemed brand of Walmart.
C Craig Young
120 days ago

Boycott walmart

My review for walmart.ca Wallmart by far is the worst place to shop online . I have so many items missing and nasty delivery drivers . When you argued or arrive to dispute at the store employees will do there best to avoid you.looking around the stores at least in winnipeg like chickens running about doing nothing unsure of store policies. I no longer shop at wallmart very very stressful shopping on-line or off.

Introduction:

Walmart.ca is the online retail platform of Walmart Canada, one of the country's largest physical retailers. With a vast product range and competitive prices, Walmart.ca aims to provide customers with a convenient and cost-effective shopping experience. In this editorial review, we will explore various aspects of Walmart.ca to help potential customers make informed decisions before making a purchase.

Pros

  • Wide Selection: Walmart.ca offers an extensive range of products across various categories, including electronics, home appliances, clothing, groceries, and more. Customers can find almost everything they need in one place.
  • Competitive Pricing: Walmart.ca strives to offer competitive prices, often matching or exceeding those of its competitors. Regular sales and promotions further enhance the value for money.
  • Convenience: Shopping on Walmart.ca provides the convenience of browsing and purchasing products from the comfort of your home. The website is accessible 24/7, allowing users to shop at their own convenience.

Cons

  • Website Navigation: While the website has improved over the years, some users may find it slightly challenging to navigate due to the vast product range and potential clutter. Simplifying the layout and improving search functionality could enhance the user experience.
  • Delivery Time: Depending on the location and product availability, delivery times may vary. Some customers have reported delays in receiving their orders. However, Walmart.ca does offer various delivery options to cater to individual needs.

User Experience

Walmart.ca provides a relatively intuitive user experience, with clear categorization and search functionalities that allow users to find products efficiently. The website's design is clean and visually appealing, helping users navigate and make informed choices.

Customer reviews and ratings for products are displayed prominently, aiding in the decision-making process. The website also features a "My Recommendations" section that suggests products based on previous purchases, helping users discover new items relevant to their interests.

Pricing and Value for Money

Walmart.ca offers competitive pricing across its wide range of products. Regular discounts, clearance sales, and rollback promotions provide customers with opportunities to save money. In addition, Walmart's Price Match Guarantee ensures that customers get the best possible prices, matching competitors' advertised prices.

The value for money on Walmart.ca varies depending on the product category. While some items may be priced higher than other retailers, Walmart.ca often compensates with additional perks such as bundle offers, extended warranties, or free shipping.

Customer Service

Walmart.ca prioritizes customer satisfaction and offers multiple channels for customer support. Users can contact customer service via phone or live chat to resolve any issues or queries they may have. The representatives are generally attentive and strive to provide prompt solutions.

Furthermore, Walmart.ca's extensive FAQ section addresses common concerns related to orders, shipping, payments, and returns. Customers can also track their orders conveniently through their online accounts.

Product Quality and Selection

Walmart.ca offers a vast selection of products, including both Walmart's own brands and renowned third-party brands. While the product quality may vary depending on the brand and category, customers can rely on Walmart's reputation for offering trustworthy products.

Customers can find products in various price ranges, catering to different budgets and preferences. The inclusion of customer reviews and ratings further assists users in choosing products of the desired quality.

Website Usability

Walmart.ca has made notable improvements in website usability over the years. The website loads quickly and features a responsive design that adapts well to different devices, including smartphones and tablets.

With clear menu navigation, users can easily browse through categories and subcategories. The search function provides relevant results, making it easier to find specific products. However, further enhancing the search filters and optimizing filtering options could improve the overall usability.

Returns and Exchanges

Walmart.ca has a customer-friendly return policy, allowing users to return most items within 90 days of purchase. The return process is relatively straightforward, and customers can choose to return items by mail or in-store.

Online returns can be initiated through the customer's account, and Walmart.ca provides pre-paid return labels for convenience, though the shipping costs for returns are deducted from the refund amount unless the return is due to Walmart's error or a defective product.

Promotions and Discounts

Walmart.ca frequently offers promotions and discounts across various product categories. Customers can find special deals during seasonal events, holidays, or specific sales events such as Black Friday or Cyber Monday.

The website prominently displays any ongoing promotions, allowing users to easily access discounted products. Subscribing to the Walmart.ca newsletter or following their social media accounts can also provide early information about exclusive promotions and upcoming sales.

Reputation

As a subsidiary of Walmart, one of the world's largest retailers, Walmart.ca benefits from its parent company's established reputation. Walmart is recognized for its extensive network, competitive prices, and commitment to customer satisfaction.

While Walmart.ca has had some criticisms in the past, such as occasional inventory issues or delays in customer support, the company has made efforts to address these concerns and improve its overall reputation. Trustpilot and other independent reviews reveal a growing number of satisfied customers.

Payment Options

Walmart.ca provides multiple payment options to increase customer convenience and accommodate various preferences. Customers can pay for their purchases using major credit cards, including Visa and Mastercard. Additionally, the website accepts Walmart Canada Gift Cards, providing flexibility for users.

For online purchases, customers can utilize Walmart's secure checkout process to protect their personal and financial information. Walmart.ca also allows users to save their payment details for faster future transactions.

Loyalty Programs

Walmart.ca offers a loyalty program called "Walmart Rewards," allowing customers to earn rewards for their purchases. Members earn a percentage of their purchase amount back in Walmart Reward Dollars, which can be redeemed on future purchases. The program also provides exclusive members-only offers and personalized shopping recommendations.

Joining the Walmart Rewards program is free, and users can easily sign up online to start enjoying the benefits of membership immediately.

Customer Reviews

Customer reviews play a significant role in informing potential buyers about the suitability and quality of products available on Walmart.ca. The website provides a dedicated section for customers to leave their feedback and ratings for purchased items.

Customers can easily access authentic reviews alongside product descriptions, helping them make educated decisions based on previous buyers' experiences. These reviews contribute to the overall transparency and trustworthiness of Walmart.ca's product offerings.

Community Involvement

Walmart Canada actively engages in community involvement initiatives, supporting various charitable organizations and local causes. The company's commitment to giving back is reflected through collaborations and initiatives focused on education, hunger relief, environmental sustainability, and more.

Customers can also participate in community-related programs, such as fundraising campaigns conducted in partnership with Walmart Canada's community partners. These initiatives contribute to the positive impact that Walmart.ca has on local communities.

Shipping and Costs

Walmart.ca provides customers with multiple shipping options based on their preferences and urgency. Standard shipping is available, typically delivered within 1 to 5 business days, with the option for free shipping on eligible orders over a specified value.

Expedited and priority shipping options are also available for faster delivery, although additional charges may apply. Walmart.ca frequently offers promotions or discounts on shipping costs.

Customers may occasionally experience delays in shipping due to warehouse processing or unforeseen circumstances, but Walmart.ca strives to minimize such occurrences and keep customers updated on the status of their orders.

In conclusion, Walmart.ca offers a wide selection of products at competitive prices, aiming to provide customers with convenience, value for money, and a satisfactory user experience. While some aspects such as website navigation and occasional shipping delays could be improved, Walmart.ca's commitment to customer service and reputable product offerings make it a trusted choice for online shoppers in Canada.