Whatlovely User Reviews

Introduction

WhatLovely.com is an online fashion boutique that specializes in trendy clothing, accessories, and beauty products for women. The website offers a wide selection of dresses, tops, skirts, jackets, shoes, jewelry, and other fashion items to cater to diverse tastes and preferences. The online store promises to provide high-quality products at affordable prices and values customer satisfaction above all else.

Pros and Cons

Pros:

• Reasonably priced products
• Lovely and trendy clothing options
• Free standard shipping on orders over $75
• User-friendly website interface
• Easy returns and exchanges process
• Responsive customer service

Cons:

• Limited plus-size options
• Some clothing items may not fit as expected
• No loyalty program for frequent shoppers

User Experience

From the moment you land on the website, it is clear that the design and layout are thoughtfully crafted to make the shopping experience as pleasant as possible. The website is user-friendly and intuitive, allowing shoppers to navigate through the various categories with ease. Products are showcased beautifully with high-quality images and detailed descriptions, providing all the necessary information before making a purchase.

Pricing and Value for Money

WhatLovely.com offers products at an affordable price range that majorly ranges from $20-50. Customers can also expect to find great deals and discounts on the website. Generally, the prices of the products are fairly reasonable, Perhaps, this is one of the reasons why the site has a loyal customer base, and it offers good value for money.

Alternatives

Some viable alternatives to WhatLovely.com that offer similar fashion products are:

• Nasty Gal
• Missguided
• Asos
• Boohoo

Customer Service

WhatLovely.com offers responsive and efficient customer service. In the event of any issues with orders, customers can reach out to the support team through email, phone, or live chat option. Most customers have reported swift and helpful customer service, which leaves a good impression of the store.

Product Quality and Selection

WhatLovely.com offers a decent and selective range of clothing, lingerie, accessories, and beauty products that are in-line with current fashion trends. The quality of products is mostly good but, some products may not match the description on the website. However, this is taken care of through easy returns and exchanges policy.

Website Usability

The website is optimized for usability with a responsive layout, interactive design, and user-friendly interface. The website is easy to browse for both casual and frequent shoppers, and the search filters and categories make it easy to find exactly what you're looking for.

Returns and Exchanges

WhatLovely.com offers a hassle-free returns and exchanges policy if you're not satisfied with your purchase. The store offers a 14-day window for returns and exchanges to ensure customer satisfaction. The entire process is easy, and the customer service agents are always available to assist at any stage.

Promotions and Discounts

WhatLovely.com offers frequent promotions and seasonal discounts that you can take advantage of to save money while purchasing. New customers can also enjoy 10% off their first purchase, which can be redeemed using a promo code on the website.

Reputation

WhatLovely.com has built a loyal customer base over the years and has mostly positive reviews. The website offers products at an affordable price point, and its customer service is responsive and efficient, all creating a good reputation that keeps the customer coming back.

Payment Options

WhatLovely.com accepts payment options through multiple payment gateways, such as Visa, Mastercard, PayPal, and American Express. This makes the payment process seamless and hassle-free.

Loyalty Programs

Unfortunately, WhatLovely.com does not offer any loyalty program to reward frequent shoppers. This may be a disappointment to some customers who've been shopping on the site for a while.

Customer Reviews

WhatLovely.com has a dedicated section of customer reviews on the website which provides a platform to read about other customers’ experiences while shopping. Most of the reviews are positive and applaud the customer service, quality and prices of products but some complaints relating to sizing and delivery are also there.

Community Involvement

WhatLovely.com is active on social media platforms such as Facebook, Twitter, and Instagram, where they share promotions, new arrivals, and engage customers through giveaways, surveys and contests.

Shipping and Costs

WhatLovely.com offers free standard shipping on orders over $75. The standard shipping costs an affordable amount depending on the weight and location of the shipping address. Shipping usually takes 7-14 days, but expedited shipping options are also available for an additional fee.