Wickedcookies Reviews

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8 Reviews

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In the Bakery category

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A Amy Bradley
97 days ago

Life-changing Cookies for Every Diet

Sharing my heartfelt experience with wickedcookies.co.uk! These delectable cookies have truly transformed our snack game. Reordering them has become a delightful habit because each bite is a burst of flavor and freshness that lingers for days. As someone with specific dietary needs – gluten-free and dairy-free – finding these cookies has been a game-changer. They are hands down the best gluten-free/dairy-free treats I've ever come across. The best part? You can't even tell they cater to special diets because the taste is just that amazing. Thank you, wickedcookies.co.uk, for making our snack time a true joy!
L Luke
447 days ago

A Sweet Surprise! Heartfelt Gratitude to Wicked Cookies

As a devoted customer of wickedcookies.co.uk, I cannot express enough how delightful my experience has been with this lovely company. Recently, my girlfriend and I have been navigating a long-distance relationship due to work commitments. To brighten my day, she surprised me with a box of their delectable vegan cookies. The assortment, baked to perfection, left us craving more with each gooey center. Imagine our surprise when, upon her visit, we discovered yet another package awaiting us. Confusion turned to pure joy as we uncovered a second box filled with a thoughtful gesture from the Wicked Cookies team. Not only did they include a personalized message, but they also curated a vegan cookie selection, tailored to our dietary preferences. The attention to detail and genuine care behind this gesture truly touched our hearts. I am sincerely grateful for the kindness displayed by the team at Wicked Cookies. Their gesture exemplifies the level of thoughtfulness and consideration that sets them apart. Thank you for the wonderful gift that brought us immeasurable joy. We eagerly anticipate indulging in the delicious treats that not only tantalize our taste buds but also warm our souls with gratitude. Such acts of kindness truly make a difference.
C Cara
447 days ago

the easiest

My assessment for wickedcookies.co.uk The cookies style superb and keep mushy for a very long time, and the supply is so quick! 100% advocate 😊
J julie hay
505 days ago

Exceptional Service and Delicious Treats: A Review of Wicked Cookies

I had the pleasure of experiencing the exceptional customer service at wickedcookies.co.uk, and it truly exceeded my expectations. When a mix-up resulted in my cookies being delivered to the wrong address, I reached out to the team for assistance. Sally, a representative from Wicked Cookies, promptly responded to my email and efficiently rectified the situation. Sally not only corrected the delivery address but also ensured that a fresh batch of cookies was promptly baked and dispatched to the correct location within a day and a half. What amazed me even more was that this was all resolved outside of regular working hours, demonstrating their unwavering commitment to customer satisfaction. The swift and personalized response I received from Wicked Cookies truly saved the day and highlighted their dedication to providing top-notch service. I am immensely impressed by their professionalism and efficiency, making them a standout choice for anyone looking for not only delicious treats but also exceptional customer care. I wholeheartedly recommend Wicked Cookies to anyone seeking a memorable and delightful cookie experience. Trust me, their cookies are not only alright; they are simply irresistible! 😁🍪 #WickedCookies #CustomerSatisfaction #DeliciousTreats
J James Bernard
703 days ago

Heartfelt Gratitude for Wicked Cookies: A Touch of Compassion in Every Bite

From the moment I stumbled upon Wicked Cookies, I knew I had found something special. An online haven for delectable vegan cookies, it wasn't just the promise of mouth-watering treats that drew me in; it was the heartwarming story behind this family-run business that truly captured my attention. My experience with Wicked Cookies truly solidified my belief in the power of kindness and understanding in customer service. When a simple mistake on my part led to a mix-up in delivery addresses for a heartfelt gesture, the team at Wicked Cookies - especially Sally - went above and beyond to make things right. Their swift response and genuine concern for my situation touched my heart in ways I cannot fully express. Not only did they promptly send out a new batch of cookies to the correct address, but they made sure to include the personalized message that meant so much to me and my family. The joy and gratitude that radiated from my loved ones upon receiving those delicious cookies was a sight to behold. In a world where genuine compassion can sometimes feel like a rare gem, Wicked Cookies shines brightly as a beacon of exceptional customer service, empathy, and of course, unparalleled cookie craftsmanship. I wholeheartedly recommend this extraordinary company to anyone seeking not just delectable treats, but a genuine touch of warmth and understanding. Thank you, Wicked Cookies, for not only filling our bellies with sweetness but our hearts with your kindness.
D Debbie M
715 days ago

A Heartwarming Experience with Wicked Cookies

Experiencing the impeccable service and delicious treats from wickedcookies.co.uk has been an absolute joy. When I placed a significant order for my wedding, seeking vegan, gluten-free, and nut-free options, I had high expectations. Sally exceeded them all. Her assistance from the initial sample selection to ensuring timely delivery was truly remarkable. The cookies were not only a hit with our guests, but they also seamlessly catered to everyone's dietary needs without compromising on taste. The fact that no one could tell they were vegan speaks volumes about the quality and craftsmanship that goes into every cookie. Sally's dedication to her craft and customer satisfaction shines through in every interaction. Dealing with her was a pleasure, adding a personal touch to the entire experience. I cannot recommend Wicked Cookies enough for anyone looking for delectable treats and exceptional service. Thank you, Sally, for making our special day even sweeter.
C Chrissie Bee
747 days ago

Indulgent Bliss: The Perfect Gluten and Dairy-Free Treat!

After stumbling upon Wicked Cookies at the Newbury Artisan Market, I couldn't resist trying their delectable selection of gluten and dairy-free cookies. With four tantalizing varieties to choose from, I found myself buying five for just £10, and let me tell you, they were worth every penny! The burst of flavors with each bite was nothing short of heavenly, leaving me craving for more. The convenience of ordering online was a game-changer for me, even though it may have sabotaged my diet plans. Thank you, Wicked Cookies, for not only exceeding my expectations but for making my gluten and dairy-free dreams a reality!
I Isabella
814 days ago

Unforgettable Bites – Exceptional Service

Diving into the delectable world of wickedcookies.co.uk was a game-changer! The sheer variety of freshly baked cookies they offer, catering to various dietary restrictions like gluten-free, dairy-free, and vegan, is simply mind-blowing. Navigating through their user-friendly website was a breeze, and their customer service truly shone when I requested a last-minute change to my order. The delivery process was flawless, with real-time tracking that kept me in the loop down to the hour. And let's talk about the cookies - each bite was a burst of pure bliss! It's safe to say that I've found my new go-to cookie paradise. Can't wait to indulge in more of these sensational treats!

Introduction

WickedCookies.co.uk is an online retailer specializing in artisanal cookies and baked goods. With a wide selection of delectable treats, the website aims to satisfy the cravings of cookie lovers across the United Kingdom. Whether you're looking for a sweet indulgence for yourself or a delightful gift for someone special, Wicked Cookies has you covered.

Pros and Cons

  • Pros:
    • Extensive variety of cookie flavors and types
    • High-quality ingredients used in all products
    • Easy-to-navigate website with intuitive user interface
    • Excellent customer service and responsiveness
    • Flexible payment options
  • Cons:
    • Higher prices compared to mass-produced cookies
    • Limited customization options for certain products
    • Shipping costs can be expensive for certain locations

User Experience

The user experience on Wicked Cookies' website is commendable. The design is visually appealing, with mouthwatering images of their cookie creations enticing visitors. The site is well-organized, making it effortless to browse through their extensive range of products. The search function and filters further facilitate finding specific cookies or flavors. Overall, the user experience is smooth and enjoyable.

Pricing and Value for Money

Wicked Cookies offers artisanal cookies crafted with premium ingredients, and this quality is reflected in their pricing. While their cookies may be pricier compared to mass-produced alternatives, the exceptional taste and unique flavors justify the cost. Additionally, the value for money is evident in the generous portion sizes and the attention to detail in each cookie's presentation.

Customer Service

Wicked Cookies is renowned for its exceptional customer service. The team is friendly, knowledgeable, and responsive. Whether you have inquiries about product ingredients or need assistance with an order, their customer service representatives are quick to provide detailed and helpful responses. They prioritize customer satisfaction and go the extra mile to ensure a positive experience.

Product Quality and Selection

Wicked Cookies prides itself on using the finest ingredients to create their delectable treats. Each batch of cookies is made with care and attention to detail, resulting in a consistently high level of quality. From classic chocolate chip cookies to more adventurous flavors like salted caramel and matcha green tea, their selection caters to a wide range of tastes, ensuring there's something for everyone.

Website Usability

The Wicked Cookies website is designed with usability in mind. It features a clean and intuitive layout, making it easy to navigate and locate desired products. The responsive design ensures seamless browsing on both desktop and mobile devices. With clear product descriptions, ingredients lists, and allergen information, users can make informed choices without any confusion.

Returns and Exchanges

Wicked Cookies maintains a fair and transparent returns and exchanges policy. If you receive a damaged or incorrect order, they are prompt in arranging replacements or refunds. They prioritize customer satisfaction and work diligently to resolve any issues that may arise.

Promotions and Discounts

Wicked Cookies frequently offers promotions and discounts, providing customers with the opportunity to indulge without breaking the bank. Whether it's seasonal deals, special occasion discounts, or loyalty program rewards, there are plenty of opportunities to save on your cookie purchases.

Reputation

Wicked Cookies has established a strong reputation within the baking industry and among its customers. With positive online reviews highlighting the exceptional taste and quality of their products, the brand's reputation is built on delivering consistent excellence. They have gained a loyal following who eagerly spread the word about their delicious cookies.

Payment Options

Wicked Cookies offers various payment options to accommodate customer preferences. From major credit cards to online payment platforms, customers have the flexibility to choose the method that suits them best. The secure payment gateway ensures that personal information remains protected.

Loyalty Programs

Wicked Cookies rewards its loyal customers through a comprehensive loyalty program. By signing up, customers can earn points for every purchase, which can be redeemed for discounts or exclusive offers. This program incentivizes repeat business and allows customers to enjoy their favorite treats at even more affordable prices.

Customer Reviews

Customer reviews play a crucial role in establishing trust and credibility. Wicked Cookies boasts numerous positive reviews from satisfied customers who praise the exceptional taste, unique flavors, and overall experience. These reviews validate the brand's claims of delivering mouthwatering, high-quality cookies.

Community Involvement

Wicked Cookies believes in giving back to the community and frequently participates in philanthropic endeavors. They support local charities and events, showcasing their commitment to making a positive impact beyond their cookie offerings. By supporting Wicked Cookies, customers indirectly contribute to these community initiatives.

Shipping and Costs

Wicked Cookies offers reliable and efficient shipping services across the United Kingdom. However, shipping costs can vary depending on the delivery location and the size of the order. While the pricing may be higher compared to standard shipping, the cost is justified by the careful packaging and timely delivery of fresh and delicious cookies.