X1lettings Reviews

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40 Reviews

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K Kalehiwot
42 days ago

Turning Disappointment into Determination at x1lettings.com

Upon embarking on my property search journey with x1lettings.com, I encountered a roadblock that left me disheartened initially. After a week of promising communication, the sudden cancellation of a viewing appointment due to internal confusion was indeed frustrating. Personal information shared, time invested, and hopes raised, only to be dashed at the last minute. However, I chose to see this as an opportunity for growth and resilience rather than a setback. While the experience may have left me feeling let down, it fueled my determination to find a more trustworthy partner in my quest for a new home. The lack of professionalism and communication issues at x1lettings.com served as a valuable lesson in discernment and persistence. Although the encounter fell short of expectations, it ultimately strengthened my resolve to make informed decisions and seek out genuine service providers. After all, in the face of disappointment, lies the opportunity to rise above and pursue better alternatives.
R Rachel Nguyen
43 days ago

A Lifesaver in the Housing Hunt: Megan is a Gem!

After a frantic search for a new flat with tight deadlines looming overhead, stumbling upon x1lettings.com was a stroke of luck. The cherry on top of this stressful process was undoubtedly Megan, whose support was nothing short of exceptional. Her prompt and professional responses to our myriad of queries were a much-needed relief in a time of chaos. Stepping into the viewing experience guided by Megan was a breath of fresh air. Her warmth and approachability instantly put us at ease, transforming what could have been a daunting task into a pleasant interaction. The comfort felt in her presence encouraged us to freely ask questions, turning the viewing into an informative and engaging session. Thank you, Megan, for not only assisting us in finding a new home but for making the entire process a positive and memorable one. Your dedication and professionalism have truly made a lasting impact, and we are grateful beyond words for your invaluable support.
G Georgia
43 days ago

Transformed Living with x1lettings.com

Embracing a new chapter with x1lettings.com has been an illuminating journey that has redefined my expectations of rental experiences. Having flourished with X1 for over three years, I have come to appreciate the growth and evolution that accompanies such a tenure. Indeed, challenges have arisen along the way, like the increment in rent by 66% over the years or the occasional unresponsiveness to emails that left me feeling stranded. The transient nature of point persons added an element of unpredictability, yet through this process, I cultivated patience and adaptability. The maintenance hiccups, such as a broken lift lingering for six months despite residents' feedback, underscored the importance of reliability and seamless communication. The definition of "fully furnished" was redefined, nudging me to infuse creativity and personal touches into my living space. Navigating through contract changes illuminated the significance of diligence and vigilance in the rental sphere. The minor setbacks were opportunities to sharpen my legal acumen and reinforce the importance of clear and transparent agreements. The impeccable balance of challenges and triumphs has sculpted a resilient and discerning tenant out of me. The engaging journey with x1lettings.com has not only elevated my standards but also enhanced my ability to navigate through diverse and dynamic living situations. As I stand at this juncture, reflecting on the path traversed with X1, I am filled with gratitude for the lessons learned and the growth achieved. The journey may not have been flawless, but it has undoubtedly been transformative, leaving an indelible mark on my renting experience.
T Thirisha
44 days ago

Transformed My House-Hunting Journey!

From the moment I stepped into the space showcased on x1lettings.com, I knew my house-hunting journey had taken a turn for the better. The room was not just spacious, but thoughtfully designed to allow for ample walking space, making me envision all the possibilities to personalize it to my liking. As I explored further, I was delighted to find a bathroom that not only met my needs but exceeded my expectations with its well-designed shelves that added a touch of convenience and organization. The kitchen, another vital space in any home, continued to impress me with its charm and functionality. It was evident that attention to detail and quality were paramount in each corner of the property. This viewing experience has truly set a new standard for what I will look for in my future home. Thank you, x1lettings.com, for transforming my search into a delightful journey filled with promise and excitement!
M Megan Hirst
46 days ago

Unforgettable Experience with X1 Lettings: An Honest Account

My journey with X1 Lettings has been nothing short of unforgettable. Having resided with X1 for over 2 and a half years, I feel compelled to share my candid experience. The frustration began with the cleanliness standards. Despite being charged for a cleaning service upon moving out, I was greeted with an unclean flat - complete with unpleasant surprises like pubes on the toilet bowl and unmentionable stains. Adding to the dismay, unannounced viewings interrupted daily life, undermining the sense of privacy and comfort that one seeks in a rented space. Moreover, the maintenance issues posed a persistent challenge. Reported damages and leaks remained unaddressed, with dampness spreading down the walls, creating an unsightly and potentially hazardous living environment. The presence of mold in the basement raised valid concerns about safety and hygiene standards, casting doubts on the overall quality of accommodation provided. One cannot overlook the crucial element of customer service in such interactions. Regrettably, the interactions with X1's staff were consistently disappointing. Their attitude conveyed a lack of empathy and professionalism, with every encounter leaving a bitter aftertaste. It is disheartening when individuals entrusted with customer care responsibilities fail to exhibit basic courtesy and respect, creating a sense of alienation and discomfort. Reflecting on this period, I acknowledge my own complicity in prolonging this unsatisfactory tenancy. The rushed signing of the tenancy agreement on the eve of moving in exemplifies the disregard for tenants' rights and well-being, setting the tone for a tumultuous living experience. In conclusion, my advice to potential renters echoes my heartfelt sentiment - steer clear of X1 Lettings. Embrace a renting experience that prioritizes cleanliness, communication, maintenance, and respectful customer service. Your sanctuary should be a place of solace and security, qualities that were regrettably absent in my tenure with X1.
G George
49 days ago

Making Memories in a Dream Home – Truly Unforgettable Experience!

As a couple looking to start a new chapter in Manchester, we stumbled upon x1lettings.com and instantly fell in love with an apartment that seemed to promise a cozy haven. However, our initial elation quickly turned into disappointment upon moving in. The apartment was not just unclean; it was a complete nightmare. From mould-covered window sills to filthy skirting boards, the list of grievances seemed endless. Bloodstains on the blinds, a sofa rendered unusable by cat scratches and urine, and non-functional kitchen appliances painted a grim picture. We were forced to purchase a microwave just to be able to cook, incurring unnecessary expenses due to the apartment's lack of basic functionality. Despite our efforts to seek redress, X1's response was disheartening. Not only did they refuse to compensate us for the substandard living conditions, but they also inconvenienced us further by failing to adequately address our concerns. This led to financial losses and added stress, turning what was meant to be a fresh start into a frustrating ordeal. In the end, we had to resort to makeshift solutions like using a camping chair while waiting for proper furniture. The lack of professionalism was evident when we had to take time off work to assist the next tenant because of X1's inadequate management. Moreover, the audacity of X1 to consider charging us extra after leaving the apartment in significantly better condition than when we arrived was downright insulting. It highlighted their disregard for tenant satisfaction and basic standards of living. In the midst of this harrowing experience, we learned valuable lessons about the importance of thorough research and choosing reputable providers. Our journey with x1lettings.com may have been riddled with challenges, but it taught us resilience and the significance of advocating for fair treatment as tenants. While we ultimately moved on from this ordeal, the memories of our time with X1 will forever serve as a cautionary tale. We hope that our story resonates with others seeking rental properties, urging them to prioritize transparency, accountability, and quality living standards in their housing choices.
L Lili Anne Aleria
49 days ago

Transforming Dreams into Reality: My Journey with X1 Lettings

From the moment I stumbled upon X1 Lettings, I knew my accommodation search had come to an end. The seamless experience of booking with them exceeded all my expectations. Navigating through their website was a breeze, and the booking process was nothing short of effortless. Every step, from selecting the perfect space to confirming my reservation, felt like a personalized journey catered just for me. The attention to detail and user-friendly interface truly set X1 Lettings apart from the rest. What I thought would be a mundane task turned into a pleasant experience, thanks to their efficient and straightforward process. X1 Lettings not only provided me with a place to stay but also with a sense of security and trust. Their professionalism and reliability shone through every interaction, making me feel confident in my decision. I couldn't be more grateful for the exceptional service and the peace of mind they offered throughout the entire booking process. If you're looking for more than just accommodation, X1 Lettings is the way to go. Let them transform your dreams into reality, just like they did for me. Thank you, X1 Lettings, for making my booking experience truly unforgettable.
N Nasra Waheed
50 days ago

A Lifesaver in Times of Crisis: My Experience with x1lettings.com

During a stressful period, I turned to x1lettings.com for assistance, and they proved to be a true lifesaver. The team not only responded promptly to my queries but also went above and beyond to address my concerns. Their professionalism and dedication shone through as they not only found reliable tenants for my property but also ensured that all financial matters were handled seamlessly. I was particularly impressed by their attention to detail and proactive communication throughout the process. Their transparency instilled a sense of trust, making the entire experience smooth and stress-free. Unlike my previous encounters with other agencies, x1lettings.com prioritized customer satisfaction and delivered results beyond my expectations. I can confidently say that x1lettings.com is a trustworthy partner in the real estate industry. Their commitment to excellence and customer service is truly commendable. If you are seeking a reliable and efficient property management company, look no further than x1lettings.com. Thank you for your outstanding service!
C Consumer
57 days ago

Exceptional Service and Stress-Free Experience with X1 Lettings

It's not often you come across outstanding customer service, but my recent experience with X1 Lettings and their agent, Harrison, truly exceeded all expectations. From the initial inquiry to securing my studio apartment, Harrison's professionalism and dedication shined through every step of the process. What stood out the most was Harrison's unwavering commitment to addressing my needs promptly and efficiently. Any question or concern I had was met with swift resolution, making the entire renting experience not only smooth but also stress-free. Thanks to Harrison and the team at X1 Lettings, I found a reliable and efficient letting agent that I can confidently recommend to anyone in search of a seamless renting experience. Trust me, you won't be disappointed with the exceptional service they provide!
V Vips Raja
58 days ago

Unwavering Support from X1 Lettings: A Positive Experience in Every Way

After reading a review titled "Terrible response from X1," I was hesitant to reach out to x1lettings.com. However, I decided to give it a chance, and I couldn't be more pleased with the decision. From the moment I contacted them, the support I received was truly unmatched. Promises were not just made but diligently kept, and every concern was met with prompt and efficient responses. The complaints manager went above and beyond to address my issues promptly and efficiently, restoring my faith in their commitment to customer satisfaction. Unlike my initial apprehension, I found that communication was seamless, and I never felt like I was left in the dark. In contrast to the negative review that caught my attention, I experienced a level of professionalism and care that exceeded my expectations. Any doubts I had were swiftly dispelled, and every interaction reassured me that I was in capable hands. I am grateful for the exceptional service provided by X1 Lettings and can confidently say that my experience was nothing short of outstanding. If you're looking for a reliable and responsive letting service, I highly recommend X1 Lettings for their unwavering support and dedication to customer satisfaction.
L Lynne Gribben
69 days ago

Great service

My review for x1lettings.com Harrison has been great. Very efficient service and guided through every step. From the viewing to sorting out the tenancy. Very patient answering all our questions. Just wish we had come to you before. I am sure there are also a team behind the scenes that contribute to the smooth running. Thank you ALL for making a stressful time so easy 😀
J Jan Southwood
78 days ago

The Heart of Excellence: A Testimonial for Olivia Martin, Senior Account Manager Extraordinaire

In the realm of professional service, Olivia Martin shines as a beacon of excellence at x1lettings.com. As a Senior Account Manager, her dedication and expertise are truly remarkable. Olivia's commitment to delivering top-notch service knows no bounds – she effortlessly juggles tasks and goes above and beyond to cater to her clients. Olivia's professionalism is not just a trait; it's a way of life. She exudes a sense of calm and competence that instills trust from the first interaction. Her unwavering support and prompt responses to queries showcase her unfaltering dedication to addressing every concern with utmost care and attention. Working with Olivia is like having a reliable ally by your side – she anticipates needs before they arise and navigates challenges with grace and efficiency. Her unparalleled work ethic and genuine interest in client satisfaction set her apart as a true gem in the industry. For anyone seeking unparalleled support and exceptional service, Olivia Martin is the epitome of reliability and proficiency. Her passion for assisting others shines through in every interaction, making her an invaluable asset to x1lettings.com. Thank you, Olivia, for your unwavering commitment to excellence – you truly are a Senior Account Manager like no other.
I Izabele Ki
79 days ago

Above and Beyond: Laiqah Khan’s Exceptional Care Shines Through

From the desk of a satisfied customer, Ki: Let's take a moment to commend the outstanding professionalism exhibited by Agent Laiqah Khan from x1 lettings. Her dedication to excellence and unwavering support during our referencing process truly sets her apart. Laiqah's seamless blend of compassion and expertise made what could have been a stressful experience, a smooth journey filled with understanding and clarity. The quick response times and genuine concern for our well-being demonstrated Laiqah's commitment to her role. Her ability to empathize with our unique circumstances while maintaining a high level of professionalism was truly refreshing. The personal touch she added to her assistance made us feel valued and supported throughout the entire move-in process. It's important to give credit where it's due, and Laiqah Khan deserves all the recognition for her exceptional care and dedication to her clients. I wholeheartedly recommend her to anyone in need of trustworthy and reliable assistance in the real estate industry. Here's to hoping that the Lettings Team acknowledges her outstanding contributions and appreciates her as much as we do. With gratitude and sincerity, Ki - A Tenant Feeling Truly Appreciated
O omar abdelaziz
80 days ago

Going Above and Beyond: An Exceptional Experience with Mr. Jordan at x1lettings.com

I cannot help but express my heartfelt gratitude for the outstanding support provided by Mr. Jordan at x1lettings.com. His efforts were truly remarkable, going above and beyond to assist us every step of the way. From the initial consultation to the finalization of the process, Mr. Jordan's dedication and commitment were truly commendable. The level of care and attention demonstrated by Mr. Jordan exceeded all expectations. He not only addressed our concerns with utmost professionalism but also infused a sense of warmth that made the entire experience memorable. His unwavering support and genuine willingness to help have left a lasting impression on us. I wholeheartedly appreciate the exceptional service and support extended by Mr. Jordan. This review stands as a token of my sincere gratitude and serves as a testament to the remarkable experience we had with x1lettings.com, all thanks to Mr. Jordan's outstanding efforts. Thank you from the bottom of my heart, Mr. Jordan. Your dedication has truly made a difference. 💕
N Niki Thompson
86 days ago

From Homeless to Hopeful: Jodie Ivison Saved the Day

I cannot express my gratitude enough towards x1lettings.com and, especially, Jodie Ivison. After two long and desperate months of homelessness, my partner and I were on the verge of losing hope. However, Jodie's patience and unwavering support not only helped us find a home but also restored our faith in humanity. Jodie's extraordinary level of patience and genuine willingness to assist us in finding a place to call home was nothing short of remarkable. Their dedication and empathy throughout the process were truly a beacon of hope during an incredibly challenging time in our lives. We felt seen, heard, and supported every step of the way. I am beyond thankful for the exceptional services provided by x1lettings.com and for the incredible support offered by Jodie Ivison. Their efforts went above and beyond, and I am forever grateful for their role in helping us rebuild our lives. Thank you, Jodie, for being our guiding light in our darkest hour.

Introduction

x1lettings.com is an online platform that offers a wide range of properties for rent. With a user-friendly interface and a robust selection of properties, x1lettings.com aims to simplify the process of finding a suitable rental property. Whether you are a student, professional, or family, x1lettings.com provides a convenient and efficient way to search for your next home.

Pros and Cons

  • Pros:
    • Large selection of rental properties
    • User-friendly interface
    • Detailed property descriptions and high-quality images
    • Responsive customer service
  • Cons:
    • Limited coverage in certain areas
    • Properties may have varying levels of quality
    • Some users have reported minor technical glitches on the website

User Experience

x1lettings.com provides a seamless user experience with its intuitive interface. The website's search functionality allows users to easily filter properties based on their preferences, such as location, price range, and property type. Each property listing offers detailed information, including rent costs, property features, amenities, and high-quality images. Users can also schedule viewings and make inquiries directly through the website.

Pricing and Value for Money

x1lettings.com offers a range of rental properties with varying prices to suit different budgets. The platform provides transparent pricing, with detailed information on rent costs and any additional charges. While rental prices may vary depending on the location and property type, x1lettings.com strives to offer good value for money by providing well-maintained and desirable properties at competitive rates.

Customer Service

x1lettings.com values its customers and aims to provide excellent customer service. Their support team is responsive and assists users with any inquiries or issues they may have. Whether it's a question about a specific property or assistance with the booking process, x1lettings.com ensures that customers receive prompt and helpful support throughout their renting journey.

Product Quality and Selection

x1lettings.com carefully curates its selection of rental properties to offer a range of high-quality options. Each property undergoes a thorough vetting process, ensuring that they meet the necessary standards of safety, cleanliness, and functionality. From stylish apartments to spacious houses, x1lettings.com offers a diverse range of properties to cater to different needs and preferences.

Website Usability

The x1lettings.com website is designed with user-friendliness in mind. Its intuitive interface and clear navigation enable users to effortlessly browse through the available properties. The search filters allow users to specify their requirements and narrow down their options, making it easier to find the perfect rental property. The website is also optimized for mobile devices, providing a seamless browsing experience on smartphones and tablets.

Returns and Exchanges

x1lettings.com focuses on long-term rental agreements and does not offer a return or exchange policy for properties. Once a rental agreement is signed, it is expected that tenants will occupy the property for the agreed-upon duration. Any issues or maintenance requests during the tenancy should be reported to the designated property management team for resolution.

Promotions and Discounts

x1lettings.com periodically offers promotions and discounts on select rental properties. These promotions may include reduced rent for a certain period, waived administration fees, or other incentives. Users can stay updated on these promotions by subscribing to the x1lettings.com newsletter or regularly checking the website for any ongoing deals.

Reputation

x1lettings.com has gained a positive reputation in the rental market due to its commitment to delivering quality properties and excellent customer service. With a growing portfolio of satisfied tenants, x1lettings.com has established itself as a trusted and reliable platform for finding rental properties. The platform has received positive feedback from tenants who appreciate its professionalism and responsiveness.

Payment Options

x1lettings.com offers various payment options to facilitate rent payments. Depending on the property and the landlord's preferences, tenants can make payments through bank transfers, direct debit, or online payment platforms. The accepted payment methods are clearly communicated to tenants during the booking process, ensuring a smooth and convenient payment experience.

Loyalty Programs

x1lettings.com currently does not offer a formal loyalty program. However, returning tenants may be eligible for special offers or preferential treatment based on their rental history and relationship with x1lettings.com. These benefits are typically determined on a case-by-case basis, and tenants can inquire about any loyalty incentives with the x1lettings.com customer service team.

Customer Reviews

x1lettings.com encourages customers to leave reviews and feedback about their rental experiences. These reviews provide valuable insights to potential tenants who are considering renting a property through x1lettings.com. The platform publishes honest and unedited reviews, embracing transparency and allowing users to make informed decisions based on the experiences of others.

Community Involvement

x1lettings.com places importance on community involvement and aims to contribute positively to the areas in which it operates. The platform engages with local initiatives, sponsorships, and charities to support community development. By actively participating in community events and initiatives, x1lettings.com showcases its commitment to being a responsible and community-oriented organization.

Shipping and Costs

As a rental property platform, shipping does not apply to x1lettings.com. However, tenants may incur costs related to the tenancy, such as utility bills, council tax, and maintenance charges. These costs are typically outlined in the rental agreement, ensuring transparency and allowing tenants to budget for their living expenses accordingly.