Yatragenie Reviews

Voted Poor (2/5)

34 Votes

34 Reviews

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In the Big Sales category

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26% users rated Terrible
44% users rated Poor
0% users rated Average
21% users rated Very Good
9% users rated Excellent
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Yatragenie.com is an Indian online platform that connects users with various services such as bus reservations, cab bookings, food delivery, and more. Operated by Yatragenie Services Private Ltd., the site aims to simplify the process of accessing essential services and make day-to-day activities more convenient for its users.

Pros and Cons

Pros: Yatragenie.com offers a wide range of services, making it a one-stop destination for users. It delivers convenience by allowing users to access these services through a single platform. The site also offers excellent customer service, with users easily able to directly contact support staff. Cons: Yatragenie.com's services are currently limited to a few cities in India. Also, the site does not offer any loyalty programs or frequent user discounts, which can be a drawback for regular users.

User Experience

Yatragenie.com provides a user-friendly experience, with a simple and intuitive interface that allows users to easily navigate through the site. It also offers a mobile app, which makes it even more convenient for users to access various services on the go.

Pricing and Value for Money

Yatragenie.com offers competitive pricing for its services, and users can expect to get value for their money. The platform also regularly provides discounts and promotions, providing additional savings.


Some alternatives to Yatragenie.com include Ola, Uber, Redbus, Zomato, and Swiggy. While these platforms offer similar services, Yatragenie.com is unique in its wide range of services and ease of access.

Customer Service

Yatragenie.com has a dedicated customer support team that is available 24/7. Users can easily reach out to customer service representatives through the site's chatbot or by using the contact form.

Product Quality and Selection

Yatragenie.com offers high-quality services that meet industry standards. It also has a wide selection of services, making it a go-to platform for various service needs.

Website Usability

Yatragenie.com has a user-friendly website that offers easy navigation and quick access to various services. The platform's search functionality is particularly helpful, as it allows users to quickly find the services they need.

Returns and Exchanges

The returns and exchange policy for Yatragenie.com varies depending on the service. Some services are non-refundable, while others may allow users to cancel their booking and receive a refund if they meet certain criteria.

Promotions and Discounts

Yatragenie.com regularly offers promotions and discounts to its users, including first-time user discounts, referral programs, and other seasonal offers.


Yatragenie.com has a good reputation among its users, thanks to its reliability, convenience, and excellent customer service. The platform has received positive reviews from users across various online platforms.

Payment Options

Yatragenie.com accepts various payment options, including credit and debit cards, net banking, and mobile wallets such as Paytm.

Loyalty Programs

Yatragenie.com does not currently offer any loyalty programs, though it does offer several promotions and discounts.

Customer Reviews

Users have generally given positive reviews of Yatragenie.com, highlighting the convenience, reliability, and excellent customer service offered by the platform.

Community Involvement

While Yatragenie.com does not have any specific community involvement programs, it does regularly contribute to various charitable organizations.

Shipping and Costs

Yatragenie.com primarily offers digital services, making shipping irrelevant. The platform's costs vary depending on the service, but are generally competitive and provide value for money. In conclusion, Yatragenie.com offers a wide range of services, excellent customer service, and competitive pricing. Its user-friendly interface and mobile app make it easy to access various services, and its positive reputation among users underscores its reliability and trustworthiness. While it has room to expand its city coverage and develop loyalty programs for regular users, it remains a go-to platform for various service needs.