Users Voice for Yoins

42% users rated Terrible
7% users rated Poor
1% users rated Average
6% users rated Very Good
44% users rated Excellent
Pie Chart Review Representation for Yoins
Yoins Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 24 Oct 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Aug 2022 1.5 1.5 1.1 2.8 4.8 3.7
Sep 2022 4 1.2 1.4 4.5 4.5 2.4
Oct 2022 5 1.3 1 3.6 4.7 2.6
Nov 2022 5 1.4 5 4.4 4.5 4
Mar 2023 2.2 5 2.2 5 5 5
Line Chart for Rating of peer stores

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Detailed Yoins Review by

Introduction

Yoins is an international shopping platform offering a variety of fashionable clothing, accessories, and shoes for women. The platform markets itself as a one-stop-shop for the latest fashion trends at competitive prices. The company has an impressive selection of styles from dresses and tops to accessories and swimwear, catering to a broad range of fashion-forward customers from different corners of the world.

Pros and Cons

Pros:
  • Large selection of trendy items
  • Reasonably priced items
  • Easy-to-use website
  • Great variety of sizes
  • Lots of customer reviews to help with decision making
Cons:
  • Shipping can take up to several weeks
  • Sizing can be inconsistent
  • Quality can sometimes be hit or miss
  • Customer service can be unresponsive

User Experience

Yoins has an attractive, easy-to-use website that is accessible on both desktop and mobile. The interface is clean and simple, making navigation easy, and even provides a filter option to narrow down search results. Product pages are informative, displaying multiple images of the items from different angles to show details and sizing options. Customer reviews are also available to help shoppers determine which products are worth purchasing.

Pricing and Value for Money

Yoins provides affordable yet trendy clothing, accessories, and shoes, ensuring that customers get great value for their money. Prices range from $10-$50 on average, with regular sales and promotions. Compared to other similar brands, Yoins offers competitive pricing and affordable options, allowing stylish shoppers to stay trendy without breaking the bank.

Alternatives

Competitors to Yoins include SHEIN, Romwe, and Boohoo. These platforms offer similar clothing options and pricing ranges but also have their differences in terms of customer service, quality, and returns and exchange policies.

Customer Service

Yoins offers a customer service team that can assist with any inquiries or issues that arise. The team can be reached through their website's live chat, email, or social media. However, customers have complained about unresponsive customer service and long wait times.

Product Quality and Selection

Yoins offers a broad range of trendy clothing, accessories, and shoes that cater to various styles and sizes. However, quality can sometimes be inconsistent, with some items being poorly made and others exceeding expectations. The website also provides multiple customer reviews, helping shoppers make informed decisions about product quality.

Website Usability

Yoins has a user-friendly website with an easy-to-use interface that helps shoppers navigate through different sections quickly. The website also provides detailed filter options, making it easy to find specific products.

Returns and Exchanges

Yoins accepts returns within 30 days of the delivery date for damaged or unsatisfactory items. Customers are required to pay for shipping costs and handling fees, and items must be in their original condition with tags still attached for the return to be successful.

Promotions and Discounts

Yoins offers regular sales and promotions, including discounts on specific items or percentage-off offers for new customers. Customers can also subscribe to the Yoins newsletter or follow them on social media for exclusive discounts and deals.

Reputation

Yoins has mixed reviews, with some customers praising their great selection and affordable pricing, while others have had issues with quality, sizing, and customer service. The company has maintained an online presence and has over 1 million followers on social media, emphasizing its popularity among fashion-forward consumers.

Payment Options

Yoins accepts several payment options, including credit and debit cards, PayPal, and other popular online payment methods.

Loyalty Programs

Yoins has a points-based rewards program for loyal customers. Customers can earn points with purchases, product reviews, and social media engagement, which can be redeemed for discounts on future purchases.

Customer Reviews

Yoins has a lot of customer reviews that can be viewed on their website. These reviews provide shoppers with insights into the quality and fit of the products before making a purchase.

Community Involvement

Yoins has no known community involvement programs or charitable initiatives.

Shipping and Costs

Yoins offers free shipping for orders over $50, with shipping taking approximately 7-20 days. For orders under $50, the shipping cost varies based on the delivery country and weight of the package. Customers can also opt for expedited shipping for an additional cost.

Yoins Recent User Reviews

User Rating

5 stars

21

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Reviewer Name: Jane Wilson

Review Submission Date: 2022-08-16

Review Title: I ordered seven items from Yoins two…
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Review Description: I ordered seven items from Yoins two are absolutely perfect the other five I sent back as four did not fit and one was ripped they offered me a refund of £9.45 And then said you can keep the rest free of charge do not order from these people their communication is terrible avoid at all costsIf you send four back and one that is damaged how is it acceptable to have a refund of £9.45 and keep the rest free of charge they don’t fit I want my full refund please people are very dodgy

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Reviewer Name: Line

Review Submission Date: 2022-08-14

Review Title: It arrived fast and it was a perfect fit
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Review Description: It arrived fast and it was a perfect fit

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Reviewer Name: Stephanie Steves Warren

Review Submission Date: 2022-07-31

Review Title: Everything fit as per size charts
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Review Description: Everything fit as per size charts. Loved the maxi with pockets.

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Reviewer Name: Rob Shortman

Review Submission Date: 2022-07-29

Review Title: Very misleading photos…
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Review Description: I bought some trousers which were meant to be high waisted with a 32 inch waist. They were ill fitting for sure, but also they were badly tailored from cheap fabric- nothing like the model in the photo. They offered a 10-15% refund, or for me to return at my own expense to China. My advice is don’t buy from yoins.

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Reviewer Name: Nasia Theodoulou

Review Submission Date: 2022-07-18

Review Title: Very expensive shipping to cyprus
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Review Description: Very expensive shipping to cyprus

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Reviewer Name: shaunta beamon

Review Submission Date: 2022-06-26

Review Title: Everything I get from Yoins
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Review Description: Everything I get from Yoins, be so great! I love this store!

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Reviewer Name: diane maudsley

Review Submission Date: 2022-05-31

Review Title: …wrong dress
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Review Description: How do I get the colour I order ivbought and sent the same dress back twice iask for colour 0 2 and I get 01 how do I get what I want

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Reviewer Name: Diana Tsang

Review Submission Date: 2022-03-10

Review Title: Fast shipping!
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Review Description: Order came timely! Love the styles which look exactly like the sample pictures. So happy and will purchase again in the future.

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Reviewer Name: Jenny

Review Submission Date: 2022-03-06

Review Title: love it!!
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Review Description: love it!!! clothe fits beautifully

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Reviewer Name: George

Review Submission Date: 2021-12-20

Review Title: Amazing Quality to Price items
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Review Description: I've personally had a great experience purchasing from this site&companyThe customer support is also great and it helps you with all the issues you may have, you just have to email them. Due to COVID 19 thingy I believe it takes a while for the delivery to arrive, but it's nothing compared to other sitescompanies.Overall I had a great experience purchasing from this site.Also the quality of the items (I got 3 cargopants and some T-shirts from them) is good for it's price.