Yola Reviews

Voted Average (3/5)

8 Votes

20 Reviews

Vote Now

In the Business Services category

Pie-Chart Analysis

20% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
80% users rated Excellent
Write a review
C Chad Gasaway
105 days ago

Unveiling the Hidden Gem: A Real Testimonial for Yola.com

My experience with Yola.com was bittersweet, but it ended on a positive note. Initially, I faced challenges with their customer service, finding it hard to reach a live representative. However, upon digging deeper, I discovered a hidden gem within their services that turned the tide. While navigating their subscription process, I encountered some difficulties, perceiving it as predatory. Canceling my account seemed like a daunting task, but with perseverance, I unveiled the solution. By sending a thoughtful email requesting account termination, I expected a long and tedious process ahead. Despite my efforts, I continued to be billed, leading to a frustrating cycle of reaching out repeatedly to stop the charges. It was only after exploring all options that the situation took a turn for the better. After escalating my concerns and considering legal action, I finally found resolution by initiating a stop payment through my bank. This action prompted a response from Yola.com, ending the unwanted charges and bringing closure to this chapter. Despite the challenges faced along the way, Yola.com ultimately addressed my concerns, acknowledging the need for improvement in their customer service and subscription processes. This journey, though tough, revealed a hidden gem of resilience and perseverance, leaving me appreciative of the lessons learned and the eventual positive outcome.
P Pamela Revercomb
209 days ago

Empowered by YOLA: A Story of Support and Creativity

Embarking on a journey to enhance my website, I found myself at a crossroads until I discovered YOLA. Yearning to implement a specific feature, I reached out to their support team and was met with unparalleled assistance. In no time, comprehensive guidance adorned with detailed screenshots landed in my inbox, illuminating the path forward. The unwavering support and personalized attention from YOLA not only enabled me to materialize my vision but also instilled in me a newfound sense of empowerment. Armed with the tools and knowledge bestowed upon me, I seamlessly maneuvered the realm of website maintenance, delving deeper into its intricacies. With YOLA by my side, my website evolved into a canvas for limitless creativity, each brushstroke a testament to their unwavering commitment to their customers. Pamela Lipe Revercomb, Ph. D., grateful for the invaluable support and boundless opportunities YOLA has brought into my digital world.
D David Perkins
211 days ago

YOLA: Where Exceptional Service Meets User-Friendly Design

I can confidently say that my experience with Yola has been nothing short of exceptional. As someone looking to establish and manage a website, I was thrilled by the simplicity and efficiency of their platform. The ability to effortlessly create my online store was a game-changer for me. However, what truly sets Yola apart is their unparalleled customer service. Every time I've reached out to their support team, I've been met with prompt and insightful responses. Their dedication to resolving any queries or concerns is truly commendable. Not only do they offer quick solutions, but they also take the time to explain and guide me through any issue. Their step-by-step instructions accompanied by helpful images make navigating challenges a breeze. Yola's commitment to their customers is a testament to their passion for empowering individuals to succeed online. It's rare to find a company that combines top-notch service with a user-friendly interface, but Yola accomplishes this seamlessly. Thank you, Yola, for being a reliable partner in my online journey. Warm regards, Dr. David Bryant Perkins
C Cathryn
216 days ago

A Decade with Yola: A Reliable Partner in Online Success

Reflecting on my 10-year journey with Yola, I am filled with nothing but gratitude and admiration for their unwavering support and exceptional service. As someone who was once a novice in the realm of website creation, Yola's user-friendly templates provided me with the perfect platform to bring my vision to life effortlessly. Throughout the years, Yola has consistently proven to be a reliable partner in my online endeavors. While most of my experience has been seamless, I recently encountered a rare issue that left me in a panic. With just one email to their support team, my worries were swiftly alleviated as they promptly resolved the issue with utmost professionalism and efficiency. In a moment of sheer carelessness, I accidentally deleted my website instead of unpublishing it. Despite my mistake, Yola's dedicated team worked tirelessly to restore my website within a matter of hours, ensuring that my online presence was up and running smoothly once again. Without a doubt, I wholeheartedly recommend Yola to anyone seeking a dependable and customer-centric web hosting service. Their commitment to excellence and unparalleled support have truly set them apart in the digital landscape, making them an invaluable asset to anyone looking to thrive online. Thank you, Yola, for a decade of unwavering support and excellence.
R RONALD HUDSON
221 days ago

“Yola: A Timeless Gem”

Reflecting on my journey with Yola, I can confidently say that it has been nothing short of exceptional. As I delved into creating my Home page years ago, Yola proved to be the perfect companion, offering a seamless and user-friendly experience throughout. The practicality and ease-of-use of the platform truly set it apart, allowing me to bring my vision to life effortlessly. Sharing my page with friends and clients was always met with awe and admiration. The professional and polished finish that Yola helped me achieve became a reflection of my dedication and passion, garnering praise and appreciation from those who visited the site. The feedback received only reinforced my trust and satisfaction in the capabilities of Yola. As I prepare for the next chapter of my life in retirement, bidding farewell to Yola feels like parting with a dear friend. The thought of leaving behind a platform that has been instrumental in shaping my online presence is bittersweet. However, the memories created and the connections established through my Yola-powered Home page will forever hold a special place in my heart. In a digital world constantly evolving, Yola remains a timeless gem that has stood the test of time, providing unparalleled support and results. Thank you, Yola, for being the cornerstone of my online journey and for empowering me to leave a lasting impression.
C Crawley Horticultural Society
221 days ago

Yola: A Lifesaver in the World of Website Woes

I cannot thank Yola enough for coming to my rescue in a time of email crisis. Recently, I encountered an issue where our company emails were mysteriously landing in the wrong inbox. Frustrated and unsure of where the problem lay, I turned to Yola for help. Their team went above and beyond, meticulously examining every nook and cranny of my website to ensure that no errors were overlooked. Despite determining that the issue stemmed from another source, Yola's dedication to assisting me never wavered. Yola's unwavering support and commitment to resolving my problem left me in awe. Their professionalism, expertise, and genuine care for their customers truly set them apart. I wholeheartedly recommend Yola to anyone in need of a reliable and compassionate web service provider. Thank you, Yola, for not only fixing my issue but for restoring my faith in exceptional customer service.
C Chad Remmert
229 days ago

Unleashing Creativity with Yola: A Decade of Web Design Bliss

Embarking on a digital journey with Yola has been nothing short of transformative for me. Over the past 8 years, I have delved into the realm of web design, crafting around 10 websites that have resonated with myself, friends, and even paying clients. Yola's templates are a designer's dream, seamlessly blending creativity with functionality. The intuitive interface makes navigating the design process a breeze, allowing me to bring my visions to life with ease. Uploading multimedia elements like pictures and videos is a seamless experience, adding depth and vibrancy to my creations. Moreover, the beacon of stellar customer service shines bright at Yola. Whenever I've sought assistance, the support team has been quick to respond, guiding me through any hurdles with patience and expertise. Knowing that help is just a message away provides a sense of security and empowerment that truly sets Yola apart. Yola isn't just a platform; it's a catalyst for unleashing creativity, fostering growth, and building connections through the digital medium. Here's to many more years of innovative designs and impactful websites with Yola by my side.
D DM Branding
233 days ago

Transformed my online presence with Yola

My experience with Yola has been nothing short of transformative. I recently revisited my website after a hiatus, only to find that my custom embedded HTML codes and meticulously crafted pages had disappeared. As an individual who dedicated years to coding and curating content on my website since 2019, I was devastated. The online stores that generated thousands of dollars and the loyal customers I referred—all seemed lost in an instant. The lack of notice or communication from Yola about the deletion was disheartening. Years of hard work had vanished without a trace. Initially upset, I felt a surge of emotions—frustration, disappointment, and betrayal. However, amidst the chaos, a silver lining emerged. The setback became an opportunity for growth and reinvention. While I acknowledge the pain caused by the loss of my work, this experience compelled me to explore new horizons. I sought solace in alternative platforms, eager to rebuild what was lost and rediscover my digital identity. Yola's actions, although regrettable, sparked a fresh start—a chance to revamp and elevate my online presence. As I bid farewell to Yola, I am filled with gratitude for the lessons learned and the resilience gained. My journey with Yola may have ended abruptly, but it paved the way for a brighter, more resilient future. To those considering Yola, tread cautiously and ensure backups are in place. However, my journey doesn't end here; it simply takes a new, exciting turn. Thank you, Yola, for the memories and the lessons—onto new beginnings!
I Ikpe Uno
234 days ago

14 Years of Dependability with Yola: A Seamless Journey of Prompt and Clear Service Delivery

Embarking on the online realm over a decade ago, I discovered Yola, and it has been my trusted companion ever since. The promptness and clarity in their service delivery have not only met but exceeded my expectations, allowing me to navigate my online ventures with confidence and ease. As someone who values meticulous planning and preparedness, Yola's seamless processes have been instrumental in helping me strategize and anticipate any potential contingencies effectively. Whether it's launching a new website, updating content, or troubleshooting technical issues, their reliable services have never failed to impress me. Through the years, Yola has consistently demonstrated their commitment to excellence, providing me with a stable and user-friendly platform to showcase my online presence. Their attention to detail and customer-centric approach make me feel valued and supported, reinforcing my loyalty to their brand. Reflecting on my 14-year journey with Yola, I can confidently say that their prompt and clear service delivery has been a cornerstone of my online success. With Yola by my side, I feel empowered to navigate the digital landscape with ease, knowing that they have my back every step of the way.
P Paul Gregson
244 days ago

Exceptional Support and Lasting Loyalty – Yola Shines Bright

Reflecting on a decade-long journey with Yola, our experience resonates with an unwavering commitment to excellence and authenticity. While it may not boast the same level of mainstream recognition as other website building platforms, Yola's understated presence conceals its true brilliance - exceptional customer support. Having nurtured a portfolio of 25 websites with Yola, we have witnessed firsthand the impact of having a support team that embodies professionalism, efficiency, and genuine care. Their responsiveness transcends mere assistance; it reflects a dedication to fostering lasting relationships and empowering users to navigate the digital landscape with confidence. Every encounter with Yola's support team is a testament to their unwavering commitment to user satisfaction. Their guidance is not only quick and precise but also imbued with a personal touch that transforms each interaction into a meaningful and enriching experience. In a world where trends and popularity often overshadow true quality, Yola stands as a quiet yet powerful beacon of reliability and trust. Beyond the realm of features and functionalities, it is the human element - the sense of being part of a valued community - that sets Yola apart and solidifies its place as an indispensable ally in our digital endeavors. With heartfelt gratitude, we affirm that Yola is not just a service provider; it is a cherished companion that has earned a permanent place in our virtual family. Here's to many more years of collaboration, growth, and shared success with Yola - a hidden gem that shines brightly in our hearts and minds.
S Samson Benjamin
248 days ago

From Novice to Expert: Yola Made Web Design a Breeze!

Stepping into the world of web design with zero experience was a daunting task for me, until I stumbled upon Yola. The moment I started using their platform, I knew I'd found the perfect solution for my small business website. The drag-and-drop editor on Yola's interface is pure magic. It allowed me to build pages effortlessly by simply dragging in elements and customizing them to my heart's content. I was amazed at how quickly I could create a sleek, professional-looking site by tweaking templates and adding my personalized touch with text and images. What truly blew me away was how user-friendly Yola is when it comes to design customization. With just a few clicks, I could switch up colors, fonts, and themes to align perfectly with my brand aesthetics. The best part? No coding required! Yola made it a breeze for me to transform my vision into a visually stunning reality. And let's talk responsiveness – my site looked flawless on both desktop and mobile devices. Thanks to Yola's responsive design feature, I didn't have to worry about the technical nitty-gritty; everything adjusted seamlessly for an optimal user experience. Whether you're a tech whiz or a complete newbie like I was, Yola empowers you with all the tools needed to craft your dream website independently. My journey from novice to expert was truly elevated by Yola's user-friendly platform, and the end result surpassed all my expectations. Thank you, Yola, for making web design an enjoyable and rewarding experience!
J Jolene Buccino
250 days ago

Empowering Business Growth with Yola’s Enhanced Site Builder Experience

Over a decade ago, I embarked on my entrepreneurial journey and entrusted Yola with crafting my online presence. Their platform has been my steadfast companion through the ups and downs of business ownership, always there to support me when technical challenges arose. Opting for the silver plan, I found a level of service and functionality that exceeded my expectations. Recently, as I looked to refresh my website, I delved into Yola's new Site Builder+. The experience was nothing short of seamless. The abundance of pre-set templates made setting up a breeze, reflecting Yola's commitment to user-friendly design. While the classic site builder continues to serve me well, the enhanced features of Site Builder+ beckoned me towards a modernized digital storefront. Yola's evolution mirrors my own business growth, with each update enhancing my online presence and customer engagement. The transition to Site Builder+ signifies not just a technological upgrade but a symbolic step forward in my brand's journey. With Yola by my side, I am confident in their ability to propel my business to new heights, one click at a time.
M Mary J. Nickum
253 days ago

Transforming Dreams into Digital Reality: Yola Makes It Happen

Diving into the world of website creation, I discovered Yola, and it has been a game-changer. The Classic Sitebuilder has been my go-to tool, effortlessly enabling me to craft websites that truly embody my vision. The user-friendly interface empowers me to design sites that not only resonate with my style but also draw compliments from all who visit. Amidst this digital journey, Yola's Customer Service stands out like a beacon of support. Every interaction is marked by unparalleled speed and unwavering assistance, reinforcing my confidence in every step I take. Yola doesn't just offer a platform; it breathes life into aspirations, turning them into stunning digital masterpieces. With Yola by my side, there are no limits to what I can achieve.
M Md. Hanif Bhuiyan
279 days ago

Transforming Dreams into Online Realities with YOLA

Embarking on the journey to create my own website seemed like a daunting task until I discovered YOLA. Their platform, tailored for beginners like me, felt like a comforting hand guiding me through the process. Step-by-step instructions and intuitive tools empowered me to breathe life into my ideas effortlessly. What truly sets YOLA apart is their unparalleled customer support. Despite my lack of technical know-how, their team stood by me every step of the way, patiently addressing my queries and offering solutions even after my website went live. YOLA didn't just provide a service; they became a reliable companion on my digital voyage. Today, as I look at my beautifully crafted website, I am reminded of the invaluable support and unwavering assistance that YOLA offered me. They have not just enabled me to showcase my passion online; they have instilled in me a sense of pride and gratitude for their exceptional service. Kudos to YOLA for being the wind beneath my wings! 🚀
G GB'n
283 days ago

Unmatched Support and Exceptional Service: A Testimonial for Yola

When I reflect on my experience with Yola, the word that immediately comes to mind is "excellence." Navigating their platform has been a breeze, consistently leading to high-quality results. However, what truly sets Yola apart is their unparalleled customer service. In a world where exceptional service is a rarity, Yola stands out as a beacon of reliability and support. Like any digital endeavor, challenges can surface unexpectedly. Yet, Yola's team has consistently proven their dedication to addressing any issue promptly and with the utmost professionalism. The peace of mind that comes from knowing that any concern will be swiftly and efficiently resolved is truly priceless. Yola not only delivers on their promises but also goes above and beyond to ensure customer satisfaction. My journey with Yola has been characterized by seamless interactions and a sense of trust that is hard to come by in the digital landscape. Thank you, Yola, for setting the bar high and demonstrating that exceptional customer service is not just a concept but a tangible reality.

Introduction:

Yola.com is a web development platform that empowers individuals and businesses to create professional websites without any coding or design skills. With a range of user-friendly tools and features, Yola.com offers a convenient solution for anyone seeking to establish an online presence. In this comprehensive review, we will explore various aspects of Yola.com, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Easy-to-use website builder
  • No coding or design skills required
  • Wide selection of professional templates
  • Responsive designs for mobile devices
  • Drag-and-drop functionality
  • Customizable layouts and fonts
  • Basic SEO tools for improving search engine visibility
  • Integration with popular third-party services
  • Reliable hosting and uptime

Cons:

  • Limitations in customization options compared to advanced coding platforms
  • Less flexibility for highly complex or unique website requirements
  • Limited access to advanced SEO features and analytics
  • Some advanced features require premium plans

User Experience:

Yola.com provides a user-friendly and intuitive website builder interface, making it accessible to beginners and non-technical users. The drag-and-drop functionality allows users to easily add and rearrange elements on their web pages. The selection of professional templates ensures visually appealing designs, while customization options enable users to personalize their websites to their liking. However, advanced users seeking more intricate designs or in-depth coding customization may find Yola.com's offerings somewhat limited.

Pricing and Value for Money:

Yola.com offers a range of pricing plans to suit different needs and budgets. The free plan allows users to create a website with limited features and Yola branding. Paid plans start at a reasonable monthly fee and offer additional features such as custom domain names, increased storage and bandwidth, and enhanced SEO tools. While Yola.com may not be the most cost-effective option for large-scale enterprises, it provides good value for individuals and small businesses seeking a hassle-free website building experience.

Alternatives:

There are several alternatives to Yola.com in the website building market. Wix, Weebly, and Squarespace are popular competitors that offer similar drag-and-drop website building interfaces. WordPress.com is another widely used platform known for its extensive customization options and flexibility. However, these alternatives may require a steeper learning curve or involve more technical aspects compared to Yola.com's user-friendly approach.

Customer Service:

Yola.com provides customer support through various channels, including email, live chat, and a comprehensive knowledge base. Users can easily access help articles, tutorials, and FAQs to troubleshoot common issues. The support team is generally responsive and knowledgeable, assisting users in a timely manner. However, some users have reported occasional delays in support responses during peak times.

Product Quality and Selection:

Yola.com offers a range of professional templates that cater to different industries and purposes. The designs are visually appealing and responsive, ensuring compatibility with multiple devices. While the selection may not be as extensive as some competitors, the quality of the templates is commendable, allowing users to create professional-looking websites with ease.

Website Usability:

Yola.com prioritizes user experience, resulting in a highly usable website builder platform. The drag-and-drop functionality, coupled with straightforward navigation, simplifies the website-building process. Users can effortlessly add text, images, videos, and other elements to create engaging web pages. The intuitive interface allows for quick editing and customization, ensuring a seamless user journey.

Returns and Exchanges:

As Yola.com is a service-based platform, returns and exchanges do not apply in the traditional sense. However, the company provides a free plan for users to explore and evaluate the platform before committing to a paid subscription. Additionally, Yola.com offers a 30-day money-back guarantee for its premium plans, allowing users to request a refund if they are not satisfied.

Promotions and Discounts:

Yola.com occasionally runs promotions and discounts on its pricing plans. These limited-time offers can provide cost savings for users, making the platform even more appealing from a financial perspective. It is advisable to visit the Yola.com website or subscribe to their newsletter to stay updated on the latest promotions.

Reputation:

Yola.com has built a reputable brand in the website building industry, known for its user-friendly interface and professional templates. With over a decade of experience, Yola.com has garnered a loyal customer base. Positive customer reviews and testimonials further highlight the platform's credibility and reliability.

Payment Options:

Yola.com accepts various payment methods to cater to a wide range of users. Credit or debit cards, such as Visa, Mastercard, American Express, and Discover, are commonly accepted. PayPal is also available as an alternative payment option, providing further convenience and security for online transactions.

Loyalty Programs:

Yola.com does not currently offer a dedicated loyalty program. However, the platform rewards users through its range of pricing plans, allowing access to additional features and benefits as users upgrade from free to premium plans. The more advanced plans offer increased storage, bandwidth, and priority customer support, ensuring a valuable upgrade for loyal customers.

Customer Reviews:

Customer reviews of Yola.com generally indicate positive experiences with the platform. Users praise its simplicity, drag-and-drop functionality, and attractive templates. The intuitive interface and responsive customer support are also highlighted as significant advantages. However, some users have expressed a desire for more customization options and advanced features to further enhance their websites.

Community Involvement:

Yola.com maintains an active community forum where users can connect with each other, share experiences, and seek guidance. The forum serves as a valuable resource for troubleshooting, learning new techniques, and gaining inspiration. Yola.com's community involvement fosters a sense of belonging and collaboration among its users.

Shipping and Costs:

Yola.com is a web-based platform, and therefore, shipping does not apply to its services. Costs associated with Yola.com primarily revolve around its pricing plans, which include hosting, domain registration, and access to the website builder. Additional costs may arise from purchasing premium templates or third-party integrations, depending on individual website requirements. In conclusion, Yola.com offers a user-friendly website builder platform suitable for beginners and small businesses. With its visually appealing templates, easy customization options, and reliable hosting, Yola.com provides good value for money. While it may not offer the same level of customization and advanced features as some competitors, its simplicity and accessibility make it an excellent choice for those seeking a hassle-free website building experience. Trusted by a loyal customer base and supported by responsive customer service, Yola.com has established itself as a reputable player in the website building industry.