Reviewer Name: Al
Review Submission Date: 2022-07-28
Review Title: 10/10
Review Description: Ignore the negative reviews from over a year ago.I bought 4 bras in 2 sizes to be sure one fits, I emailed to return and within a day got a reply and got my paypal refund. Literally no complaints customer service wise. Bras were sooo comfy and fit me amazingly, I was struggle to find comfy bras for big boobs and these were great.
Reviewer Name: Clare O
Review Submission Date: 2022-06-21
Review Title: Products are generally good quality.
Review Description: Products are generally good quality.Had to return a few things and they were very responsive and issued refund quickly. They source some sustainable materials (not 100%) which is better than other brands though I still wish it was more. No issues.
Reviewer Name: Jennifer Colby
Review Submission Date: 2021-08-12
Review Title: Terrible company to buy from. Don’t do it!
Review Description: Who the hell would start a company and have horrible customer service???? How stupid. How ridiculous!!! Investors in this company whomever you are, look at the reviews. They are pitiful…. The product. Sized wrong. Bigger that size chart. Nothing fits. No one will respond to do an exchange. There is no phone number to call. Only text. Big warning sign. Wow! To think a US based company as well. Really bad.
Reviewer Name: Ringmaster Mom
Review Submission Date: 2021-07-01
Review Title: This company is the WORST!!
Review Description: This company is the WORST!!! Items do not fit and trying to get a refund is impossible. I sent emails with no response, their phone number is bogus, get some contact with their FB but they do not read the thread so comments and assistance does not work. I purchased using the Shop Pay and have filed a complaint with them so my last two payments have stopped but I am still owed about $30. Contacting BBB next.
Reviewer Name: Mira LaBelle
Review Submission Date: 2021-04-12
Review Title: poorly designed underwear
Review Description: I actually got the product in a reasonable amount of time, but, the fit was awful. The crotch is too narrow and the underwear kept creeping up my derriere. I had the right size underwear and I do not have a big derriere. I will NEVER buy the product again. There was no packing slip or info about how to return the 5 unused underwear I bought. I just sent them an email asking how to return the poorly made underwear.
Reviewer Name: C F
Review Submission Date: 2021-03-06
Review Title: Slow shipping/Good CS
Review Description: I ordered some undies on Feb. 1, 2021. Realized on the 17th i still havent received them and it looked like they hadnt moved since the 10th! I emailed customer service and got a response within a few hours saying that my package was lost and they would issue a refund or store credit. I took the credit and sent a gift card via email. I placed my new order a few days ago. I will update if I receive them or not.
Reviewer Name: Rebecca
Review Submission Date: 2021-02-24
Review Title: If I could give zero stars
Review Description: If I could give zero stars, I would. They debited my account, never sent the product and ignored my multiple emails to customer service. Truly appalling, seems like they must be going bankrupt.
Reviewer Name: Sally G
Review Submission Date: 2021-02-22
Review Title: Horrible Customer Service
Review Description: Horrible Customer Service. Like other reviewers, I was told my package was shipped but nothing arrived after 2 weeks and USPS has no package with tracking number provided.Lots of promotional emails (unsubscribed) but no response to my inquiry. I will not purchase from them again and will be disputing the charge.