Ziggyfamily Reviews

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5 Reviews

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Transforming Furry Friends’ Lives with ZiggyFamily

Reflecting on the past 2 months of using ZiggyFamily's products, my two beloved cats underwent a concerning phase of vigorous vomiting post-mealtime, refusing even the once beloved kibble. Despite meticulously following the transition process, our fur babies seemed distressed. Left with 11 unopened cans of cat food, reaching out to the customer service for a possible return and refund, we faced a disappointing response citing issues with traceability and implying potential mishaps during the transition. Digging deeper into the ingredients, a troubling discovery unfolded as we realized the predominant presence of pork in the food labeled as chicken or salmon, a blatant misrepresentation. It baffled us how such deceptive practices could circumvent industry standards effortlessly. However, in a spur-of-the-moment decision, we swiftly switched to a new diet without a proper acclimation period, and miraculously, the vomiting ceased within a week. This unforeseen turn of events served as an eye-opener, shedding light on the stark difference in their well-being. Regrettably, my experience with Ziggy proved to be disheartening and cautionary.

Transformative Pet Food Experience at Ziggy Family Goes Beyond Expectations

Embarking on a journey to find the perfect food for my furry companion, I stumbled upon Ziggy Family, and little did I know, it would revolutionize my pet's dining experience. Initially intrigued by the variety of flavors offered, I decided to purchase a bundle of 16 cat food cans to ensure my feline friend's satisfaction. However, what truly sets Ziggy Family apart is not only their premium products but also their exceptional customer service. Despite the vast array of flavors available, their misleading return policy left me disheartened. Upon opening a single can to test my cat's preference, I discovered that the entire bundle became non-refundable, hindering my exploration of other flavors. This restriction seemed counterintuitive, especially considering the availability of larger bundles such as those containing 9 or 16 cans. Given the necessity to test each flavor for my picky eater, the current return policy presents a frustrating obstacle. Despite my earnest attempts to adhere to their guidelines, the staff at Ziggy Family maintained a rigid stance, failing to accommodate my legitimate concerns. As I reflect on my experience, I urge prospective customers to exercise caution when considering Ziggy Family's return policy. While their products shine in quality and variety, the impracticality of their return process could potentially lead to similar grievances. Nonetheless, the exceptional range of flavors and the potential to delight your pet make Ziggy Family a contender in the pet food market, albeit with room for improvement in their customer care practices.

French Charm in Every Bite

As a devoted pet parent, I always strive to provide my furry companion with the best. Ziggyfamily.com has truly impressed me with their commitment to offering healthy and fresh food, free from animal by-products. I believe in the importance of quality ingredients for both humans and pets, and Ziggy delivers just that. While I wholeheartedly give them 4 stars, I long for a bit more variety in flavors for my sterilized cat. Although chicken and salmon/white fish are excellent options, introducing flavors like beef, duck, or even bison could add a delightful twist to my cat's mealtime. I worry that he might grow tired of the same flavors over time. The convenient 100g portion size is perfect for my cat, ensuring no wastage and keeping meal times hassle-free. Thank you, Ziggy, for bringing a touch of French charm to my pet's dining experience. Your dedication to quality and freshness is truly commendable, and I look forward to more exciting flavors in the future!

Transforming my Feline’s Health with ZIGGY for 2 Years!

After stumbling upon ziggyfamily.com, my cat has been devouring ZIGGY products for two years now, and the results are undeniable. Initially starting with the Sterile Cat Pâtés, I gradually introduced the dry food and litter into our routine. It's a joy to watch my cat relish half a pâté in the morning and munch on the dry food throughout the day without any digestive issues. The shine in his coat and the absence of coughing, coupled with a newfound enthusiasm for his litter box, only solidify my belief in ZIGGY's quality. While the monthly cost hovers around 50-60€, the well-being of my cat is priceless. Transitioning from conventional pet food to ZIGGY requires a methodical approach of blending the new with the old and increasing the ZIGGY portions gradually. It's no secret that commercial pet foods are laden with dubious ingredients that cats inexplicably love. In a nutshell: - Top-notch products - Flexible subscription advantages - Attentive and responsive customer service Despite the excellence of ZIGGY, I do wish they offered free shipping for subscribers like some of their French competitors, to enhance the overall experience. JOPY currently offers this perk, and it would be a great addition to ZIGGY's already outstanding service.

Exceptional Customer Care at Ziggy Family – A Review from a Loving Pet Owner

Upon discovering my cat's struggle with chronic kidney disease, I embarked on a mission to find specialized renal food that would suit his sensitive palate. After stumbling upon Ziggy Family's offerings, I eagerly placed an order, hoping to introduce a new and nutritious option for my feline companion. Upon the arrival of the package, I presented the food to my cat, only to be met with a look of disdain. Upon closer inspection of the ingredients, I realized that the blend included beef, a protein my cat particularly disfavors. Concerned about my cat's well-being, I reached out to Ziggy Family's customer service, seeking guidance on how to proceed. To my disappointment, the response suggested a gradual transition, as if my years of experience with my feline friend were insignificant. Furthermore, the policy of only accepting returns for unopened packages left me feeling frustrated. My feedback to the company regarding their customer policies was met with silence, adding to my dismay. Despite my personal experience, I acknowledge that each pet is unique, and a one-size-fits-all approach may not always apply. While Ziggy Family may not have met my expectations in this instance, I believe that there is potential for improvement in their customer service and return policies. In conclusion, while my interaction with Ziggy Family did not meet my expectations, I remain hopeful that they will consider personalized solutions for individual cases in the future. As a pet owner who values exceptional customer care, I urge Ziggy Family to revisit their policies to better cater to the diverse needs of their customers and their beloved pets.