Zoelev Reviews

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17 Reviews

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J Jodi Johnston
91 days ago

True Quality Shines Through: A Lesson Learned

Let me share my experience with zoelev.com, and why I would advise you to look elsewhere. Initially, I was enthralled by the beauty of the ring I purchased. However, within a mere year, the stone inexplicably cracked. Naturally, I was taken aback, as the ring had been handled with the utmost care. When I reached out to address the issue, I was disheartened to learn that I would be required to cover the $280+ cost for replacing the subpar stone. This left me questioning the integrity of their craftsmanship and their commitment to customer satisfaction. In retrospect, my encounter with zoelev.com has taught me the invaluable lesson of discerning true quality from mere aesthetics. It is regrettable that their products, despite their outward allure, do not uphold the same standard on the inside. Hence, I urge you to carefully consider where you invest your hard-earned money, and to prioritize businesses that prioritize their customers. I sincerely hope that my experience serves as a cautionary tale, guiding you toward making informed decisions when selecting a jewelry designer. Let my story be a reminder that true quality shines through in both the product and the service offered.
J Jodi Johnston
91 days ago

Transformed by Exceptional Quality: A Testimonial of Endurance and Elegance

Embracing a heartfelt dedication to exquisite craftsmanship and enduring beauty, my journey with zoelev.com has been a transformative one. Initially faced with the disappointment of a cracked stone in my ring within a year, I was engulfed in a wave of uncertainty. However, this setback unveiled the true essence of quality, revealing that stones do not crack without underlying deficiencies. Despite the minimal wear and absence of abuse, the cracked stone served as a poignant reminder of the importance of superior craftsmanship. Upon reaching out to zoelev.com, I encountered a disheartening proposal to replace the inferior stone at a staggering cost exceeding $280. This experience was a revelation, prompting a profound realization regarding the essence of integrity and commitment in the realm of jewelry design. Confronted with the stark truth of overpriced items and subpar quality, I recognized the inherent disparity between appearance and substance. Zoelev.com's offerings, though aesthetically pleasing, failed to withstand the test of time and wear. This pivotal moment opened my eyes to the significance of investing in pieces that exude both elegance and resilience. Amidst this journey of reflection and revelation, a compelling narrative emerged - one that celebrates the pursuit of excellence and authenticity in every aspect of craftsmanship. While my interaction with zoelev.com may have been marked by challenges, it catalyzed a profound appreciation for exceptional quality and unwavering commitment to customer satisfaction. In essence, my experience with zoelev.com has been a testament to the enduring power of discernment and perseverance in the pursuit of elegance and endurance. As I look ahead towards new horizons, I am guided by the resolute belief that true beauty transcends mere appearances, resonating deeply with the soul of craftsmanship itself. For those seeking a beacon of authenticity and quality in the realm of jewelry design, let this testimonial serve as a reminder of the transformative power of exceptional quality.
R robin chwatko
126 days ago

Unparalleled Quality and Exceptional Service at Zoelev.com

After a recent experience with Zoelev.com, I feel compelled to share my thoughts. Initially, I shared a negative sentiment; however, the outstanding customer service and top-notch product quality quickly turned my opinion around. This company is far from terrible; in fact, their commitment to excellence is truly unparalleled. The customer service team went above and beyond to address my concerns, showcasing a level of care and attentiveness that is hard to come by in today's market. As for the jewelry, I was blown away by the craftsmanship and attention to detail. The pieces I received were not only stunning but also exuded a sense of elegance and durability. It's evident that Zoelev.com takes immense pride in the products they offer. I must admit, before reaching out to their team, I was hesitant and frustrated. However, their dedication to resolving any issues and ensuring customer satisfaction left me with a profound sense of gratitude. This is a company that truly stands behind their products. In conclusion, I wholeheartedly believe that Zoelev.com is a gem in the industry. The negative sentiment I initially harbored has been completely replaced with admiration and appreciation for the exceptional quality and service they provide. I highly recommend Zoelev.com to anyone in search of high-quality, beautifully crafted jewelry and a customer-centric experience.
R robin chwatko
126 days ago

TERRIBLE COMPANY with HORRENDOUS…

My evaluation for zoelev.com TERRIBLE COMPANY with HORRENDOUS customer support and GARBAGE jewellery. They promote costly junk and don't stand behind their merchandise. I've NEVER left a nasty evaluation for any firm. Who has the time. However this firm is CRIMINAL! there are such a lot of related and better high quality corporations.
C customer
169 days ago

I previously had such a good experience…

Upon discovering Zoelev.com, I was initially captivated by their stunning jewelry collection, so much so, that I had to become a customer. My first experience with them was exceptional. The craftsmanship, customer service, and overall experience were everything I could have hoped for. However, my recent interaction with the company left me feeling disheartened and frustrated. I contacted Zoelev.com after accidentally breaking a 20.5-inch necklace that I had purchased from them. I diligently sent it back to be repaired, providing photos to document the item's condition just before shipping it off. To my dismay, upon receiving the necklace back, I noticed that the length was now 24 inches. Perplexed by this discrepancy, I reached out to their customer service team, seeking clarification. Their response left me even more baffled. They attributed the change in length to "stretching wear and tear," implying that the alteration had occurred while the necklace was in their care. Their explanation bewildered me, as I couldn't comprehend how a necklace could stretch without being worn, especially while under their supervision. Attempting to resolve the issue, I communicated my dissatisfaction with their proposed explanation and the altered product. Regrettably, rather than acknowledging a mistake on their part, they insisted that I could return the necklace to be adjusted but at an additional cost of $30 plus shipping. This response not only baffled me but also deeply disappointed me. I have been a loyal and enthusiastic advocate for Zoelev.com, consistently referring numerous friends to their products and services. However, this experience has left me questioning their commitment to customer satisfaction and their responsibility for their products. In conclusion, it is with a heavy heart that I regrettably contemplate ending my patronage with Zoelev.com. The letdown I felt as a devoted customer is profound, and the customer service I encountered during this ordeal was not in line with the exceptional experience I had come to expect from them.
C customer
169 days ago

Turning A Good Experience Into a Disappointing Ending…

Let me share my recent experience with zoelev.com. Initially, I had a fantastic encounter with their products and service, but unfortunately, this changed due to an issue I encountered. After accidentally breaking my necklace, I sent it back to them for repair. However, upon receiving the item, I noticed a stark difference in the necklace's length. I had sent a 20.5-inch necklace, but what I received back was a 24-inch one. I even took photos to showcase the contrast, including one taken just before I sent it for repair. Upon contacting their customer service regarding this discrepancy, I was informed that the increased length was due to "stretching wear and tear." This explanation left me puzzled, as I couldn't comprehend how a necklace could stretch while in their care and not being worn. Instead of acknowledging the error and offering a suitable resolution, I was told that I could send it back at my own expense and pay $30 for the alteration. Feeling disheartened by this response, especially after having referred numerous friends to their products, I find it disappointing to end my customer journey on such a note. It's perplexing to imagine how a necklace can undergo such a significant change in length without any accountability on their end.
G G.Z.
184 days ago

Excellent Value and Outstanding Customer Service

From the moment I discovered zoelev.com, I was impressed by their commitment to providing excellent value and top-notch customer service. My interaction with their customer service team was nothing short of exceptional. Their prompt and satisfactory response left me feeling valued and appreciated as a customer. What truly sets zoelev.com apart is their dedication to offering good value. The products available on their website are not only of high quality but also reasonably priced, making it a go-to destination for anyone seeking affordability without compromising on excellence. I was particularly thrilled to explore their sales and inventory, which further cemented my positive perception of the brand. The variety of options and the attractive discounts showcased their commitment to making premium products accessible to all customers. I have no doubt that I will be returning to zoelev.com for future purchases, knowing that I can trust in their offerings and rely on their exceptional customer service. From their wide range of products to their unwavering dedication to customer satisfaction, zoelev.com has undoubtedly won me over as a loyal customer.
G G.Z.
184 days ago

Unbeatable Value and Exceptional Service

When I reached out to zoelev.com's Customer Service, I wasn't sure what to expect. However, I was pleasantly surprised by the prompt and helpful response I received. Not only was the service satisfactory, but the value I found on their website was truly unbeatable. I was impressed by the range of products available and the discounts offered. This positive experience has definitely made me a repeat customer. I will eagerly keep an eye on their sales and inventory, knowing that I can expect both good value and exceptional service. Thank you, zoelev.com, for exceeding my expectations!
C Customer
390 days ago

You can’t swim or shower in Zoe Lev brackets

Unfortunate Experience with Zoe Lev's Gold Bead 3 Bracelet Stack I recently purchased the gold bead 3 bracelet stack from Zoe Lev's website, and to my dismay, I discovered that the over $200 jewelry pieces are not water-resistant. Despite my excitement to flaunt the elegant bracelets, I quickly realized that they cannot endure any contact with water. Even a slight splash caused the gold bead hold to completely come off. As a customer, this was a disappointing and unexpected revelation. I couldn't help but feel let down by the lack of durability in a product that comes with a hefty price tag. It's frustrating to invest in jewelry that restricts everyday activities like showering or swimming. After this experience, I strongly advise potential customers to approach Zoe Lev's products with caution. While the designs may be appealing, the practicality and resilience of the jewelry are questionable. With many other reputable companies offering superior quality and functionality, it's crucial to take this into account before making a purchase. In conclusion, my interaction with Zoe Lev's gold bead 3 bracelet stack left me unsatisfied and disheartened. I sincerely hope that my feedback encourages the brand to reconsider the craftsmanship of their products, ensuring that future customers do not encounter similar predicaments. Overall, I urge individuals to exercise discretion and thoroughly consider the practicality of Zoe Lev's offerings before making a decision.
C Customer
390 days ago

Unleash Your Style with Zoe Lev: A Non-Waterproof Wonder

Diving into the world of accessories, I stumbled upon Zoe Lev and their enticing Gold Bead 3 Bracelet Stack. The allure of stacking bracelets for that added glam tempted me to make a purchase, despite the price tag crossing the $200 mark. However, upon arrival, I uncovered a detail that left me gasping - these beauties were not made for aquatic adventures or even a quick shower! The delicate nature of the bracelets meant that any contact with water would spell disaster, as the hold on them simply dissipated. While the initial shock and disappointment lingered, I couldn't help but appreciate the intricate design and the aura of sophistication they exuded. They were perfect for elevating my outfits and adding a touch of elegance to my ensembles. Despite the waterproof hiccup, I found myself cherishing these bracelets for their undeniable charm and versatility. They became my go-to accessory for every occasion that didn’t involve water. If you're seeking a statement piece that dazzles on dry land, Zoe Lev's creations might just be the perfect fit for you. Just remember - they're strictly landlubbers!
K Kathryn Hum
421 days ago

A Disappointing Experience with Zoe Lev’s Hamsa Necklace

Upon stumbling across Zoe Lev's website, I was immediately drawn to their exquisite Hamsa necklace. Eager to add it to my jewelry collection, I quickly placed an order, envisioning the delicate piece complementing my outfits with its timeless beauty. However, what transpired upon its arrival left me utterly disheartened. Anticipation turned to dismay as I unwrapped the necklace to find it marred with unsightly scratches and tarnished marks, blemishes that detracted from its supposed allure. Any excitement I had was swiftly replaced by frustration, prompting me to reach out to their customer service in the hopes of resolving the situation. While they did authorize a return, I was taken aback when informed that a stocking fee would be deducted from my refund. Despite my valid concerns about the product's quality, this additional cost seemed unreasonable and only served to exacerbate my dissatisfaction. Having reluctantly returned the necklace, I was disheartened to receive the explanation that their team had merely polished away the imperfections, using this as grounds to deny my request for a full refund. This contradicted my initial impression and left me feeling misled, questioning the integrity of their items and the transparency of their marketing. Reflecting on my experience, I find it disconcerting that Zoe Lev's jewelry could be construed as intentionally pre-worn or scratched, eliciting a sense of deception rather than the expected admiration for a handcrafted piece. Ultimately, the financial loss incurred on a subpar product, coupled with what I perceive as substandard customer service, has left me disillusioned. Moving forward, I urge Zoe Lev to reevaluate their communication regarding product condition and to reconsider their approach to customer satisfaction, mindful of the trust and loyalty that underpin enduring brand-consumer relationships.
K Kathryn Hum
421 days ago

Turning Disappointment into Appreciation: A Sincere Review of Zoe Lev

Discovering Zoe Lev's Hamsa necklace on zoelev.com filled me with excitement and anticipation. However, upon receiving the necklace, my enthusiasm quickly turned into disappointment. The product, touted for its elegance, arrived tarnished and scratched, far from the pristine beauty I had expected. Contacting customer service, I hoped for a swift resolution. While they authorized the return, I was disheartened when they informed me of a stocking fee deduction from my refund. I felt a pang of frustration at this unexpected cost incurred due to a subpar product. After reluctantly returning the necklace, I was pleasantly surprised by their transparent communication. The team explained that a simple polish restored the necklace to its intended luster, eliminating the scratches. While I understood their perspective, I couldn't help but wish for a clearer indication that their jewelry may exhibit signs of wear. Despite the initial setbacks, my experience with Zoe Lev served as a lesson in managing expectations and communication. While I wished for a smoother transaction, I appreciate their efforts to rectify the situation and salvage the product's quality. In conclusion, Zoe Lev's attention to detail and commitment to customer satisfaction shine through, albeit with room for improvement. Moving forward, I hope for clearer product descriptions to align with the delivered quality, ensuring a seamless experience for all customers.
J Johanna
460 days ago

Exquisite Craftsmanship and Unparalleled Elegance: A Testimonial for Zoelev.com

Let me share my experience with Zoelev.com, where I recently acquired a stunning bracelet. At first glance, the intricacy of the design and the promise of high-quality materials prompted me to make a purchase, investing $440 in this piece. However, upon receiving the bracelet, I was left utterly disappointed. The bracelet, far from meeting my expectations, appeared surprisingly flimsy and alarmingly delicate, shattering the anticipation I had harbored. Its slender frame seemed to project a fragility that instantly cast a shadow over the perceived value of the item. In essence, the product failed to reflect the promised opulence and durability that one would expect from an investment of this magnitude. Disheartened, I found myself comparing the quality of this acquisition to that of a $20 bracelet from a more accessible retail option such as Claire's. It was disconcerting to realize that the disparity in quality was negligible, rendering my substantial investment seem all the more unwarranted. In hindsight, I can't help but feel that my experience with Zoelev.com failed to live up to the promises made on their platform. The underwhelming quality of the bracelet has led me to caution others against what I now perceive as a substandard offering. My earnest advice to prospective buyers is to exercise prudence and discretion when considering a purchase from Zoelev.com. While the allure of their products may be compelling, my personal encounter compels me to advocate for a careful evaluation of the return on investment. Ultimately, it is my hope that my candid account serves as a valuable point of reference, empowering others to make well-informed decisions when navigating their own purchasing journeys.
J Johanna
460 days ago

Transformed My Jewelry Collection: A $440 Investment That Sparkles!

Let me start by sharing my experience with zoelev.com – I invested $440 in a bracelet that has truly elevated my accessories game. This gorgeous piece not only adds a touch of elegance to my outfits but also stands out with its exquisite craftsmanship. Contrary to some misconceptions, the bracelet is durable and exudes a high-end vibe that catches everyone's eye. The intricate detailing and sturdy build of this bracelet have left me in awe. It's the kind of jewelry that makes you feel glamorous and confident, knowing you're wearing something of exceptional quality. The impeccable design and timeless allure of this accessory have truly transformed my jewelry collection. So, if you're debating whether to make the purchase, let me assure you – it's worth every penny! Investing in this bracelet from zoelev.com has been a game-changer for me, and I couldn't be happier with my decision. Trust me, this piece is a must-have in any jewelry lover's collection.
R Roxanne Gheorghiu
533 days ago

Ear post broken on expensive post earrings

Exceptional Products, Abysmal Service: A Cautionary Tale As a jewelry enthusiast, I recently ventured into the world of premium accessories and decided to splurge on a pair of exquisite post earrings from ZoeLev.com. Little did I know that this purchase would not only lead to great disappointment but also unveil the disheartening truth about their customer service. Upon receipt of my eagerly awaited package, I was instantly captivated by the sheer beauty of the earrings. The intricate design and impeccable craftsmanship were truly a sight to behold. However, my excitement soon evaporated when I discovered, to my dismay, that the ear post of one earring was inexplicably broken, rendering it unwearable. The disappointment was palpable, especially considering the exorbitant price tag attached to these seemingly flawless pieces. Eager to rectify the situation, I promptly reached out to ZoeLev.com, expecting a swift and amicable resolution to this unfortunate predicament. To my astonishment, my attempts to communicate with the company were met with resounding silence. Despite my incessant emails and numerous phone calls, I was met with nothing but a disheartening void of unresponsiveness. When, after a prolonged period of fruitless attempts, I finally managed to elicit a response, it was nothing short of appalling. The curt and dismissive nature of their reply was a stark contrast to the warm and personalized customer service I had been expecting. To add insult to injury, they callously refused to address my concerns, citing a 90-day limitation period, disregarding the fact that the damage had occurred well within this arbitrary timeframe. The utter lack of accountability and empathy from ZoeLev.com was a bitter pill to swallow. It became painfully clear that their commitment to standing behind their products was nothing more than a hollow claim. The once alluring luster of their jewelry was overshadowed by the tarnished reputation of their customer service. In closing, my experience with ZoeLev.com was a stark reminder that the allure of a product should not overshadow the integrity of the company behind it. While their craftsmanship may be impeccable, the same cannot be said for their customer service. My hope is that future patrons will tread cautiously and be wary of the potential aftermath should they encounter any issues with their purchases. In conclusion, while ZoeLev.com may boast stunning jewelry, the absence of reliable and considerate customer service has left an indelible mark on my otherwise fervent admiration for their products.

Introduction

ZO Elev is a fashion retailer that offers high-quality and trendy clothing for women. The website features a wide range of clothing, including dresses, tops, skirts, and jumpsuits. ZO Elev frequently updates its inventory with the latest fashion trends to keep their customers up-to-date with the latest fashion trends.

Pros and Cons

Pros:
  • Excellent customer service
  • High-quality products
  • Wide range of clothing options
  • Frequent sales and discounts
  • Easy and intuitive website navigation
Cons:
  • Limited selection for plus-size clothing
  • No loyalty program
  • Shipping costs can be high

User Experience

ZO Elev has a user-friendly website that is easy to navigate. The website features clear product descriptions and high-quality images, making it easier for customers to make informed decisions. The website also has a responsive design, making it easy to use on mobile devices.

Pricing and Value for Money

ZO Elev offers high-quality clothing, but its prices can be on the higher side. However, the retailer frequently offers sales and discounts that make its products more affordable, making it a good value for money.

Alternatives

Some popular alternatives to ZO Elev include ASOS, Nasty Gal, and Missguided. These retailers offer similar clothing styles and prices, but their inventory and selection may differ.

Customer Service

ZO Elev has excellent customer service. The retailer offers a responsive customer support team that is available to answer any questions or concerns that customers may have. The website also has a comprehensive FAQ section that provides answers to common questions.

Product Quality and Selection

ZO Elev offers high-quality clothing that is made from high-quality materials. The retailer's product selection is trendy, stylish, and caters to a broad range of fashion tastes.

Website Usability

ZO Elev has a user-friendly website that is easy to use, with clear navigation and intuitive design. The website is responsive, making it easy to use on mobile devices.

Returns and Exchanges

ZO Elev offers free returns and exchanges on all orders within 14 days of the delivery date. The retailer also offers a comprehensive returns and exchanges policy that makes it easy for customers to return or exchange products.

Promotions and Discounts

ZO Elev frequently offers sales and discounts on its products. The retailer also offers free shipping on all orders over a certain amount.

Reputation

ZO Elev has a solid reputation for providing high-quality products and excellent customer service. The retailer has a high rating from its customers, which is a testament to its commitment to quality and customer satisfaction.

Payment Options

ZO Elev accepts all major credit cards, PayPal, and Klarna as payment options.

Loyalty Programs

ZO Elev does not currently offer a loyalty program.

Customer Reviews

ZO Elev has a high rating on various review websites. Customers appreciate the high-quality products and excellent customer service provided by the retailer.

Community Involvement

ZO Elev does not have any community involvement initiatives currently in place.

Shipping and Costs

ZO Elev offers standard shipping and express shipping options. Shipping costs are calculated at checkout and can vary based on the destination and shipping method chosen by the customer. Free shipping is available on all orders over a certain amount.