Introduction

Zotezo.com is an Indian e-commerce platform that specializes in wellness, fitness, and healthcare products. The website aims to provide a one-stop solution for customers looking for high-quality products related to health and wellness. Zotezo.com was founded in 2014 and has since grown to become a popular e-commerce platform for health and wellness products in India.

Pros and Cons

Pros:
  • Zotezo.com offers a wide range of health and wellness products.
  • The website provides customers with detailed product descriptions and reviews, making it easier for them to choose the right product.
  • Customers can avail of several payment options like credit/debit cards, net banking, and cash-on-delivery.
  • There are frequent promotions and discounts available on the website, making it more affordable for customers to buy products.
Cons:
  • Zotezo.com has a limited product selection compared to other e-commerce platforms.
  • Some customers have reported issues with the quality of products purchased from the website.
  • The customer service team may take some time to respond to queries and complaints.

User Experience

Zotezo.com has a user-friendly interface with a well-organized layout. The search bar and filters make it easy for customers to find the products they need. The website is also mobile-responsive, ensuring that customers can access it from their smartphones and tablets.

Pricing and Value for Money

The products on Zotezo.com are reasonably priced, and customers can avail of several promotions and discounts to make their purchases more affordable. However, some customers have reported that the quality of products does not match the price.

Alternatives

Some of the alternatives to Zotezo.com include Netmeds, 1mg, Healthkart, and PharmEasy.

Customer Service

The customer service team at Zotezo.com is available to assist customers with their queries and complaints. However, some customers have reported delays in response time.

Product Quality and Selection

Zotezo.com offers a wide range of health and wellness products, including supplements, fitness equipment, beauty products, and more. However, some customers have reported issues with the quality of products purchased from the website.

Website Usability

The website is easy to navigate, and customers can search for products using the search bar and filters. The checkout process is straightforward, and customers can choose from several payment options.

Returns and Exchanges

Zotezo.com has a reasonable returns and exchange policy for customers who are not satisfied with their purchases. However, some customers have reported issues with the returns process.

Promotions and Discounts

Zotezo.com offers frequent promotions and discounts on its products, making it more affordable for customers to make purchases.

Reputation

Zotezo.com has a mixed reputation, with some customers reporting positive experiences and others reporting issues with product quality and customer service.

Payment Options

Customers can choose from several payment options, including credit/debit cards, net banking, and cash-on-delivery.

Loyalty Programs

Zotezo.com does not currently have a loyalty program.

Customer Reviews

Customers can review products on Zotezo.com, providing valuable feedback for others looking to purchase products.

Community Involvement

Zotezo.com is involved in various social initiatives, including education and healthcare projects.

Shipping and Costs

Shipping costs vary depending on the product and location. Zotezo.com offers free shipping on orders above a certain amount.

Tanya Djavadzadeh Senior News Reporter

Hi there! My name is Tanya Djavadzadeh and I am a Senior News Reporter at Askmeoffers.com, a Social Media Strategist, and a Photographer. With my skills in content creation and structured strategy, I help...

Zotezo Recent User Reviews

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Reviewer Name: avinash singh

Review Submission Date: 08-01-2019

Review Title: They sent damaged product
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Review Description: They sent damaged product. And thw customer care doesnt respond. No agent available to attend the customer on customer care

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Reviewer Name: terence anand

Review Submission Date: 08-01-2019

Review Title: I Ordered glucometer
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Review Description: I Ordered glucometer, Dr.Morepen BG-03 GlucoOne -50 test strips. On 20 Feb. 2018.till now never had any response of shipping nor the customer care is responding nor the email but payment is already made. Please ensure of quick response of the same. else refund my whole Amount Rs.830. as soon as. Order ID- 100097689 Mobile 9911013606 Zotezo is fake website....I never Ordered in future.... Regard Tarun Anand

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Reviewer Name: sachin darade

Review Submission Date: 08-01-2019

Review Title: may be fake site
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Review Description: may be fake site i order Prestige PKOSS Electric Kettle - 1.5 Litre (oreder number - #100098103)and i paid 739 Rs alredy bt till date parcel not recvd customer care id or number both are not responding plz send my parcel asap or return my money...

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Reviewer Name: J B Bhaskar

Review Submission Date: 08-01-2019

Review Title: Seems to be a fake site….
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Review Description: I placed an order for a Ortho Sandel Hawalker HD 03. I was directed to PayU payment Gateway. The system responded saying that transaction had failed. Meanwhile, I received SMS alert from My Bank that money has been debited and the reference number was also provided. I sent a mail to the company. The customer service rudely informs me that I need to produce the transaction id else they cant do anything. I suspect this is some kind of fake site. On the web site there is NO INFORMATION about the company. No mention about grievance redressal.

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Reviewer Name: Ashok Pandya

Review Submission Date: 08-01-2019

Review Title: No delivery of my product within said…
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Review Description: No delivery of my product within said period. Not satisfied . I have already paid money. No trust.

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Reviewer Name: Dr Charmi

Review Submission Date: 08-01-2019

Review Title: I had ordered 2 bp digital bp…
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Review Description: I had ordered 2 bp digital bp instrument on 16 th sep , 18 ( oreder no 100111330-1) .. i have still not received it ..even no updates or response from ter side till now.. i have already paid 1700rs and received nothing.. even mailed and called but no response.. feel so it is a fake app want my money back... worst app

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Reviewer Name: prathamesh sawant

Review Submission Date: 08-01-2019

Review Title: Dr.Morepen glucometer strips, Order Id: 100113083
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Review Description: I Ordered glucometer, Dr.Morepen BG-03 GlucoOne -50 test strips. On 14 Oct 2018.till now never had any response of shipping nor the customer care is responding to email but payment is already made. Please ensure of quick response of the same. else refund my whole Amount as soon as possible so that i can order my order websites Order Id: 100113083 Mobile 9819846545 I will never Ordered in future. Regard Prathamesh Sawant

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Reviewer Name: Asmi Sur

Review Submission Date: 08-01-2019

Review Title: I have ordered 2 products on Zotezo and…
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Review Description: I have ordered 2 products on Zotezo and was little worried after seeing the reviews as I placed it as a prepaid one. But within next 4 days I got both my products and all it's a properly sealed and genuine one. I also got Zopoints which I will utilize for my next order. I'm very happy with their service. Though I faced a little issue with the tracking system but when I called on their customer care no they guided me every time..

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Reviewer Name: Tanuj Saxena

Review Submission Date: 08-01-2019

Review Title: not received product yet
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Review Description: no one receiving calls on customer care. my order no. is 100118961. no message updates about my product. no delivery update. still product not received. website is also not working. pls look into the matter.

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Reviewer Name: Ranjit Singh

Review Submission Date: 08-01-2019

Review Title: I have placed order and I have a good…
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Review Description: I have placed order and I have a good experience n good price products
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