Clutch-cafe Coupons Store FAQ's
What is the return policy at Clutch Cafe?
Clutch Cafe offers a 30-day return policy on all items purchased through their website. Returns can be initiated through their online portal.How can I track my order from Clutch Cafe?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.Does Clutch Cafe offer international shipping?
Yes, Clutch Cafe provides international shipping to various countries. Shipping rates and delivery times may vary based on the destination.Are there any ongoing promotions or discounts at Clutch Cafe?
Clutch Cafe frequently partners with AskmeOffers to offer exclusive deals and discounts on their products. Check AskmeOffers for the latest Clutch Cafe offers.How can I contact Clutch Cafe's customer support team?
You can reach Clutch Cafe's customer support team via email at support@clutch-cafe.com or through their online contact form.What payment methods are accepted at Clutch Cafe?
Clutch Cafe accepts major credit cards, PayPal, and other secure online payment methods for purchases on their website.Can I cancel my order at Clutch Cafe?
If your order has not yet been processed for shipping, you may contact Clutch Cafe's customer support to request a cancellation.Does Clutch Cafe offer gift cards?
Yes, Clutch Cafe provides gift cards that can be purchased and used for shopping on their website. Gift cards are available in various denominations.How does Clutch Cafe handle sizing for their clothing items?
Clutch Cafe provides detailed sizing guides for each clothing item on their website to help customers choose the right fit. Customers can refer to these guides before making a purchase.Are Clutch Cafe's products authentic?
Clutch Cafe sources its products from reputable brands and designers known for their high-quality craftsmanship. Customers can trust the authenticity of the products sold on their website.What is the processing time for orders at Clutch Cafe?
Orders placed on Clutch Cafe are typically processed within 1-2 business days. Customers will receive a notification once their order has been shipped.Can I return a sale item purchased from Clutch Cafe?
Clutch Cafe's return policy applies to all items, including those purchased on sale. Customers can initiate a return within 30 days of receiving their order.Does Clutch Cafe offer express shipping options?
Customers can opt for express shipping at an additional cost during the checkout process. The estimated delivery time for express shipping will be provided before completing the order.Is there a loyalty program available for Clutch Cafe customers?
Clutch Cafe offers a loyalty program for frequent customers, providing rewards, exclusive offers, and early access to new collections. Customers can sign up for the loyalty program on their website.How can I stay updated on new arrivals and promotions at Clutch Cafe?
Customers can subscribe to Clutch Cafe's newsletter to receive updates on new arrivals, exclusive deals, and upcoming promotions. Additionally, following Clutch Cafe on social media platforms can provide timely updates.Can I request alterations or customization for Clutch Cafe products?
Clutch Cafe offers alterations and customization services for select products. Customers can contact customer support to inquire about the available options and pricing.Are there any size restrictions for international orders from Clutch Cafe?
Clutch Cafe may have size restrictions for certain international orders due to shipping regulations and carrier limitations. Customers can check the product pages for specific size availability.How does Clutch Cafe handle damaged or defective items?
If you receive a damaged or defective item from Clutch Cafe, you can contact customer support with photographic evidence for assistance. Clutch Cafe will provide a resolution based on the situation.Does Clutch Cafe offer virtual styling consultations?
Clutch Cafe provides virtual styling consultations for customers who need assistance with outfit selections, sizing recommendations, and styling tips. Customers can schedule a consultation through their website.Can I purchase Clutch Cafe products in physical stores?
Clutch Cafe operates a physical store in London where customers can shop for their products in person. Additionally, selected Clutch Cafe items may be available at other retailers worldwide.Are all Clutch Cafe items limited edition or seasonal?
Clutch Cafe offers a mix of limited edition, seasonal, and core collection items on their website. Customers can explore a variety of styles and designs throughout the year.How does Clutch Cafe handle pre-orders for upcoming releases?
Customers can pre-order upcoming releases from Clutch Cafe to secure their desired items before they are officially launched. Pre-order terms and estimated delivery dates will be communicated during the checkout process.Can I request a personalized message or gift wrapping for my order at Clutch Cafe?
Customers can leave a note during the checkout process to request a personalized message or gift wrapping for their order. Clutch Cafe will accommodate such requests whenever possible.Does Clutch Cafe offer repair services for damaged items?
Clutch Cafe provides repair services for certain damaged items purchased from their website. Customers can contact customer support to inquire about the repair process and associated costs.Are there size charts available for footwear on Clutch Cafe?
Clutch Cafe offers detailed size charts for footwear brands available on their website. Customers can refer to these charts to determine the best size for their shoes.Can I exchange an item for a different size at Clutch Cafe?
Clutch Cafe allows customers to exchange items for a different size within the designated return period. Customers can request an exchange through their online account or by contacting customer support.How does Clutch Cafe handle back-ordered items?
If an item is on back order at Clutch Cafe, customers will be notified of the estimated restock date and given the option to proceed with the order or cancel it for a refund. Back-ordered items will be shipped once available.Does Clutch Cafe offer customization options for leather goods?
Clutch Cafe provides customization options for select leather goods, allowing customers to personalize their items with embossing, engraving, or special finishes. Customers can inquire about customization services before making a purchase.Can I use multiple promotion codes or coupons on a single order at Clutch Cafe?
Clutch Cafe typically allows the use of one promotion code or coupon per order. Customers can apply the code during checkout to redeem the associated discount or offer.Is there a minimum order value requirement for free shipping at Clutch Cafe?
Clutch Cafe may offer free shipping on orders above a certain value, which can vary based on the customer's location and the current promotion. Customers can check the shipping details during the checkout process for more information.