Groupon Reviews

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20 Reviews

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In the Coupon Service category

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20% users rated Terrible
5% users rated Poor
0% users rated Average
5% users rated Very Good
70% users rated Excellent
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H Harbans Bhogal
51 days ago

Sparkling Service Shines Bright at Groupon.co.uk

As I reflect on my experience with Groupon.co.uk, I am filled with gratitude for the exceptional service I received. The moment I stepped into the virtual world of deals and discounts, I was greeted by a ray of light named Paige. Her warmth and professionalism made me feel not just like a customer, but like a cherished friend. Paige's attention to detail and dedication to making my experience exceptional did not go unnoticed. She went above and beyond to ensure that every step of my journey was smooth and enjoyable. Her genuine care and enthusiasm created a welcoming atmosphere that allowed me to relax and fully immerse myself in the offerings of Groupon.co.uk. It is rare to come across someone who truly embodies the essence of outstanding customer service, but Paige did just that. Her commitment to excellence and genuine passion for what she does were evident in every interaction we had. Thanks to her, my experience with Groupon.co.uk was not just great, but truly unforgettable. In a world where exceptional service can sometimes be hard to find, Groupon.co.uk and Paige have shown me that it is still possible to be dazzled by dedicated individuals who go the extra mile. Thank you, Paige, for making my time on Groupon.co.uk a sparkling journey filled with joy and comfort.
T Tony
51 days ago

Emotionally Disheartened by Groupon’s Customer Service

Upon reading the heartfelt review by a customer on groupon.co.uk detailing their frustrating experience, I couldn't help but sympathize with the ordeal they had encountered. In a world where technology plays a pivotal role in our daily transactions, it's disheartening to hear how a simple glitch in signal connectivity led to such a distressing situation. The customer's attempt to purchase vouchers while on a train, only to have the transaction fail midway and the subsequent struggles in trying to rectify the issue with customer service, paints a picture of exasperation and disappointment. The sheer inconvenience caused by the lost payment and the reluctance of Groupon's customer service to provide a refund reflects a lack of empathy and understanding towards the customer's predicament. Despite the clear evidence of the double payment and single purchase, the rigid adherence to terms and conditions without considering the customer's perspective is indeed disappointing. As a potential customer reading this review, I am compelled to approach such transactions with caution. The warning to "AVOID THESE COWBOYS AT ALL COSTS!!!!!!" resonates as a powerful reminder to value customer-centricity and transparency in every business interaction. It serves as a cautionary tale for consumers to prioritize companies that prioritize their customers' satisfaction and stand by their promises. In conclusion, this review sheds light on the importance of ethical business practices and genuine customer care. It is a reminder to all consumers to remain vigilant and discerning in their choices, ensuring that their experiences with companies reflect respect, integrity, and professionalism.
E Elizabeth Jansen
51 days ago

A Warm Welcome and Delicious Dining Experience at Groupon.co.uk

From the moment we stepped into the restaurant booked through Groupon.co.uk, we were embraced by the warmth of the staff. Their hospitality set the tone for a delightful evening ahead. The ambience of the restaurant was truly captivating, creating the perfect backdrop for a memorable dining experience. As we settled in, the menu presented an array of tantalizing options, and each dish surpassed our expectations. The flavors were exquisite, and every bite was a testament to the culinary expertise of the chef. Our overall experience was nothing short of amazing, and it left a lasting impression. Without a doubt, we are already looking forward to our next visit, eager to relive the exceptional moments we had at the restaurant. Thank you, Groupon.co.uk, for not only offering great deals but also for facilitating an evening that was filled with warmth, flavor, and cherished memories.
E Elaine
51 days ago

Exceptional Customer Service – Groupon Truly Cares!

From the moment I forgot to confirm my booking and secure a security code on groupon.co.uk, I felt a wave of panic rush over me. However, that panic quickly dissipated when I reached out to their customer service team. Their prompt and helpful response not only provided me with the necessary security code, but it also reassured me that Groupon truly cares about their customers' experiences. The seamless assistance I received from Groupon exemplifies their commitment to customer satisfaction. I am immensely grateful for their quick resolution and friendly demeanor throughout the process. Thank you, Groupon, for your exceptional customer service and for going above and beyond to ensure a positive outcome. This experience has solidified my loyalty as a customer, and I will continue to choose Groupon for all my future needs without hesitation.
S scoods
52 days ago

An Unforgettable Healing Oasis: Farzana’s Tranquil Touch

What a transformational experience I had at Farzanas! My journey there began with a mix-up in parking, leading to a delayed arrival. Feeling stressed and on edge, I was greeted by Farzana's warm smile, immediately putting me at ease with her calming presence. As she worked her magic through the massage, time seemed to stand still, and the world faded away as I sank into a state of pure relaxation. The therapy session felt like an eternity of blissful indulgence. The massage itself was nothing short of incredible; each stroke and knead seemed to melt away my worries and tensions, leaving me feeling rejuvenated and refreshed. Farzana's expert hands and soothing touch truly created a sanctuary of healing and tranquility. After this unforgettable experience, I left Farzanas feeling renewed and uplifted, with a heart full of gratitude for the oasis of peace she had provided. I am already looking forward to my next visit, eager to immerse myself once again in Farzana's healing touch. If you are seeking a place of solace and relaxation, look no further than Farzanas. Highly recommend this haven of rejuvenation and bliss!
M Mark Taylor
52 days ago

Life is Easier and More Affordable with Groupon

As a loyal Groupon user, I have to admit that I was initially overwhelmed by the frequency of emails. However, I decided to give it a chance and explore the amazing deals and savings that Groupon has to offer. And I'm so glad I did! The variety of offers on dining, travel, activities, and more are simply unbeatable. With Groupon, I've been able to enjoy incredible experiences and make purchases at prices that fit my budget. The convenience and savings are truly unbeatable. Groupon has become my go-to platform for saving money and discovering new things to do. I urge you to give it a chance and explore the endless opportunities to save and enjoy life to the fullest. Thank you, Groupon, for making my life easier and more affordable!
D Dee Power
52 days ago

Warm Welcome, Cozy Ambiance, and Irresistible Cuisine: A Delightful Experience!

As a recent patron at groupon.co.uk, I must say I was captivated by the lovely welcome and the inviting, cozy ambiance of the dining room. The attention to detail, especially in maintaining the perfect temperature, added to the overall charm of the experience. The service was nothing short of brilliant - attentive and friendly, which enhanced the entire dining affair. Now, let's talk about the food - every dish was not only very tasty but also exquisitely presented, making it a feast for both the palate and the eyes. The flavors and textures truly shone through, leaving a lasting impression. Needless to say, I was so delighted with my experience that I didn't hesitate to book a second visit shortly after. I simply cannot wait to relive the delightful moments once again! Thank you for creating such a remarkable dining experience. I look forward to many more wonderful visits in the future.
J Jackie
52 days ago

Revolutionizing My Booking Experience with Groupon App

When I stumbled upon the Groupon app, I was skeptical about its claims of being "amazing and easy to use." However, I decided to give it a try, and to my surprise, it lived up to its reputation, and more! The feature that truly won me over was the booking tool. As a busy individual, the hassle of making calls, waiting endlessly, and never seeming to get through had become a significant source of frustration. With the Groupon app, I could seamlessly book services without the need to make a single call. This meant I could efficiently manage my work and home life, without the stress of endless phone calls disrupting my day. The convenience and time-saving aspect of the booking tool have been nothing short of a game-changer for me. I could finally take care of my bookings without the hassle and frustration I had become accustomed to. In conclusion, the Groupon app has not only simplified my booking processes, but it has also restored my faith in seamless and efficient customer service. I highly recommend this app to anyone seeking convenience and ease in their daily tasks.
M Mr Milton Melo
52 days ago

Turning Unhappy Valentines into Heartfelt Lessons Learned at Pineapple Express

Reflecting on my recent experience at Pineapple Express, I understand the sentiment of feeling let down on Valentine's Day. Despite the initial disappointment of missing out on desserts and the unprofessional handling of drink payments, I found silver linings in the lessons learned. The ambiance, not as advertised, taught me the importance of thorough research before booking. The table placement, though inconvenient, highlighted the value of clear communication with staff about preferences. While my Valentine's Day was indeed stressful, I am grateful for the opportunity to grow from this experience. It serves as a reminder to communicate expectations clearly and to seek out establishments that align with personal preferences. My journey at Pineapple Express may not have been ideal, but it has left me with valuable insights to carry forward.
S Sherry
52 days ago

Transformed my Look: A Lifesaver During an Unforgettable Experience

From the moment I stumbled upon groupon.co.uk, a world of possibilities opened up before me. I decided to try out a voucher for eyelash extensions at a local beauty salon, hoping to treat myself to a little luxury. Little did I know, this decision would mark a turning point in my life. Upon arriving at the salon, I was met with disappointment as they refused to provide the service I had paid for. My heart sank, and frustration began to bubble up within me. Feeling lost and unsure of what to do next, I reached out to groupon's customer service for assistance. After numerous interactions with a helpful representative, I was promised a refund for the failed service. Days turned into weeks, and my faith wavered as the refund failed to materialize. Despite the setback, the experience taught me resilience and the importance of standing up for what is right. Although my initial venture into the world of groupon was met with challenges, the lessons learned along the way were invaluable. This experience not only transformed my look with the promise of glamorous eyelash extensions but also served as a reminder of the importance of integrity and perseverance in the face of adversity. In the end, the journey may have been rocky, but the destination was worth every hurdle. Groupon, with its array of offerings, continues to be a beacon of hope and excitement for those seeking new adventures and experiences.
F Farishta Raufi
53 days ago

Enveloped in Warmth: A Remarkable Massage Experience

Nestled in the soothing ambiance of a massage session arranged through groupon.co.uk, I was greeted by a lady whose warmth and friendliness instantly eased my nerves. Her skilled hands worked magic, relieving every ounce of tension and stress I carried. The impeccable service and genuine care she exhibited left an indelible mark on me. I cannot emphasize enough how her expertise enhanced my overall well-being during the session. Each movement felt purposeful and tailored to my needs, reflecting a high level of professionalism and attentiveness. Her kindness and dedication shone through, creating an atmosphere of tranquility where I could truly unwind. I left the session feeling rejuvenated and grateful for the exceptional experience. Without a doubt, I wholeheartedly recommend this service to anyone seeking not just a massage, but a holistic retreat for the mind, body, and soul. A heartfelt thank you to the amazing lady who made my visit truly unforgettable. 👍
P Paul maddocks
53 days ago

Indulging in Delightful Deals: My Groupon Experience

Exploring groupon.co.uk has been a sheer joy for me. I've had the pleasure of treating myself to a variety of items, with a particular fondness for indulging in their delightful afternoon tea experiences. Each time I browse through their offers, I am met with a sense of excitement and anticipation, knowing that there is always something good in store for me. The quality of the offers on Groupon has never failed to impress me. Whether it's the value for money, the range of choices, or the overall experience, Groupon consistently delivers on its promise of providing great deals. As a result, I have become a loyal customer, eagerly looking forward to each new purchase I make on the platform. With Groupon, I have not only found amazing deals but also a sense of trust and reliability that keeps me coming back for more. I wholeheartedly recommend Groupon to anyone looking for a delightful shopping experience that goes beyond just making a purchase. Thank you, Groupon, for always exceeding my expectations and making every shopping trip a memorable one!
S Susan
54 days ago

An Unforgettable Culinary Delight

Embarking on a culinary journey through groupon.co.uk led me to the exquisite dining experience at All Bar One. The allure of a groupon voucher promised much, and it certainly did not disappoint. From the moment we stepped into the restaurant, we were greeted with warmth and elegance, setting the tone for what was to be an unforgettable treat. The meal, oh, the meal! It was nothing short of perfection. Each dish was a symphony of flavors, expertly crafted to tantalize the taste buds and leave a lasting impression. From the appetizers to the decadent desserts, every bite was a testament to the culinary skills of the chefs at All Bar One. But it wasn't just about the food. The ambiance, the service, the attention to detail - everything came together seamlessly to create a dining experience that exceeded all expectations. It was a wonderful treat in every sense of the word. I am wholeheartedly grateful for the opportunity to have discovered such a gem through groupon.co.uk. The thought of indulging in another groupon deal is met with sheer excitement and anticipation. Thank you for the memories that will linger on as a delightful reminder of this exceptional dining adventure.
D Diane Hutchinson
54 days ago

Turning Heads with Charm and Comfort

As I reflect on my experience with groupon.co.uk, I can't help but feel grateful for the delightful encounter I had. The young lady who attended to me exuded pleasantness and charm, making the whole experience all the more enjoyable. The comfortable surroundings and her chatty nature added a personal touch that made me feel at ease. Collaborating with her to choose the perfect color was a fun and engaging process, and I left looking and feeling fabulous. The only downside was the stairs that were a bit challenging for me, but thankfully, parking was a breeze. I'm eagerly looking forward to my top-up in April, knowing that I'll be in great hands. Thank you for a wonderful experience that truly turned heads!
N Nelum
54 days ago

Unforgettable 6th Anniversary Celebration at Waldorf Hilton through Groupon.co.uk

Reflecting on our experience at Waldorf Hilton for our 6th anniversary celebration booked through Groupon.co.uk fills my heart with joy. The moment we stepped into the elegant ambiance of the hotel, we knew we were in for a treat. The staff at Waldorf Hilton went above and beyond to make our stay truly memorable. Their attention to detail and willingness to cater to our every need made us feel like royalty. Furthermore, the culinary experience at Waldorf Hilton was nothing short of spectacular. Every meal was a delightful journey for our taste buds, showcasing the creativity and expertise of the chefs. From delectable breakfast spreads to exquisite dinner options, each dish was a testament to the culinary mastery at Waldorf Hilton. As we reminisce about our time at the Waldorf Hilton, we are filled with gratitude for the seamless service, fantastic food, and the overall magical experience. It's no wonder that we are already dreaming of the day when we can return to create more unforgettable memories at this exceptional venue. Thank you, Groupon.co.uk, for making our anniversary celebration truly special.

Introduction

Groupon.co.uk is a leading e-commerce platform that offers local deals and discounts to consumers in the United Kingdom. With a wide range of options including dining, travel, beauty, fitness, and more, Groupon provides an opportunity to save money on various products and services.

Pros and Cons

  • Pros:
    • Offers substantial discounts on a wide range of products and services
    • Easy-to-use platform with a simple checkout process
    • Provides opportunities to try out new experiences at lower prices
    • Regularly updated deals and promotions
  • Cons:
    • Some deals may have limited availability or expiration dates
    • Not all deals may be available in every location
    • Quality and availability of deals can vary
    • Potential for overspending on discounted items or services

User Experience

Groupon.co.uk offers a user-friendly interface that allows users to easily browse through various deals and discounts. The website provides clear descriptions, photos, and details about each deal, helping users make informed purchase decisions. The search feature and filtering options enable users to find deals based on their preferences and location. Additionally, the mobile app offers a seamless experience for users on the go.

Pricing and Value for Money

Groupon.co.uk is known for offering significant discounts on a wide range of products and services. The deals are often substantially lower than regular market prices, making them a great value for money. However, it is important to carefully read the terms and conditions of each deal to understand any additional costs or limitations that may apply.

Alternatives

While Groupon.co.uk is one of the most popular deal platforms, there are alternative websites and apps that offer similar services. Some notable alternatives include Wowcher, LivingSocial, and Travelzoo. These platforms also provide a variety of deals across different categories, allowing users to explore other options before making a purchase decision.

Customer Service

Groupon.co.uk has a dedicated customer service team that strives to assist users with any queries or concerns. They can be reached via phone or email, and the response time is generally prompt. Reaching out to customer service is recommended if any issues arise with purchases or redeemed vouchers.

Product Quality and Selection

Groupon.co.uk offers deals from various merchants, so the quality and selection of products and services can vary. It is recommended to carefully read the descriptions, reviews, and merchant ratings before making a purchase to ensure satisfaction with the offered products or services.

Website Usability

The Groupon.co.uk website is easy to navigate, with clear categories, search functionality, and filtering options. The layout is clean and organized, enabling users to find deals quickly. The seamless checkout process further enhances the overall website usability.

Returns and Exchanges

Groupon.co.uk has a returns policy in place for certain products and services. The specifics of the returns and exchanges may vary based on the deal and the merchant's terms and conditions. Users are advised to review the policy before making a purchase to understand the eligibility criteria and any associated fees.

Promotions and Discounts

Groupon.co.uk regularly offers additional promotions and discounts, allowing users to save even more money. These promotions may include exclusive voucher codes, limited-time offers, or deals of the day. Subscribing to their newsletter or following Groupon on social media can help users stay updated on the latest promotions.

Reputation

Groupon.co.uk has established a strong reputation in the market as a trustworthy platform. It has garnered a large customer base and has been operating successfully for many years. However, it is essential for users to research individual deals, read reviews, and research merchant reputation to ensure a satisfactory experience.

Payment Options

Groupon.co.uk provides multiple payment options, including major credit cards, debit cards, and PayPal. This variety of options caters to different user preferences and enhances the overall user experience.

Loyalty Programs

Currently, Groupon.co.uk does not have a specific loyalty program. However, they do offer referral programs where users can earn credits by inviting friends to join and make a purchase on the platform. These credits can be used towards future purchases, providing some loyalty benefits to regular users.

Customer Reviews

Customer reviews are a vital part of the Groupon.co.uk platform. Each deal has a dedicated section where users can share their experiences and provide feedback. Reading customer reviews can help potential buyers make informed decisions and assess the reliability of the deal and merchant.

Community Involvement

Groupon.co.uk actively engages with its community through various social media platforms. They regularly share updates, respond to customer queries, and provide insights into upcoming deals and promotions. This involvement helps foster a sense of community and strengthens communication between users and the platform.

Shipping and Costs

Shipping and associated costs for deals on Groupon.co.uk vary depending on the product or service. Some deals may include free shipping, while others may have additional fees. It is essential to review the deal details to understand the specific terms and conditions regarding shipping and associated costs.