Altenew Coupons Store FAQ's
What products does Altenew offer?
Altenew offers a wide range of products including stamps, dies, inks, stencils, paper, tools, and embellishments for cardmaking, scrapbooking, and other paper crafting projects.How can I place an order on Altenew's website?
You can place an order on Altenew's website by adding the desired items to your cart, proceeding to checkout, entering your shipping and payment information, and completing the purchase.Does Altenew offer international shipping?
Yes, Altenew offers international shipping to several countries. For more information on shipping options and rates, you can visit their website.What payment methods does Altenew accept?
Altenew accepts payment via credit card, debit card, PayPal, and other secure online payment methods. They do not currently accept cash on delivery.How can I track my order from Altenew?
Once your order has been shipped, Altenew will provide you with a tracking number that you can use to track your package's delivery status. You can find this information in the shipping confirmation email.What is Altenew's return policy?
Altenew offers a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, you can contact their customer service team for assistance with the return process.Does Altenew have a loyalty program?
Yes, Altenew has a loyalty program called Altenew Points, where customers can earn points for every purchase and redeem them for discounts on future orders. You can sign up for the program on their website.Can I find Altenew products on sale?
Yes, Altenew offers regular sales, promotions, and discounts on their products. To stay updated on the latest deals and offers, you can visit Altenew's website or check AskmeOffers for exclusive promo codes and coupons.How can I contact Altenew's customer service?
You can contact Altenew's customer service team by filling out the online contact form on their website, emailing them at support@altenew.com, or calling their toll-free number. Their customer service hours are Monday to Friday from 9 am to 5 pm ET.Does Altenew offer classes or workshops?
Yes, Altenew offers online classes, workshops, and tutorials for cardmaking, scrapbooking, and other paper crafting techniques. You can check their website for upcoming classes and registration details.Are Altenew products eco-friendly?
Altenew is committed to sustainability and environmental responsibility. They use high-quality materials in their products and strive to minimize their environmental impact throughout the production process.Can I request a custom order from Altenew?
Yes, Altenew accepts custom orders for stamps, dies, and other products. If you have a specific design or project in mind, you can contact their customer service team to discuss customization options.Does Altenew offer gift cards?
Yes, Altenew offers gift cards in various denominations that can be purchased on their website. Gift cards are a great option for gifting craft supplies to friends and fellow crafters.How often does Altenew release new products?
Altenew regularly releases new products, including stamps, dies, inks, and other crafting supplies. You can stay informed about their latest releases by subscribing to their newsletter or following them on social media.What is the Altenew Educator Certification Program?
The Altenew Educator Certification Program is a program designed for crafters and artisans who want to become certified Altenew educators. Participants undergo training and assessment to become official Altenew instructors.Can I collaborate with Altenew as a designer or influencer?
Yes, Altenew collaborates with designers, artists, and influencers in the crafting community. If you are interested in collaborating with Altenew, you can reach out to their marketing team with your proposal and portfolio.Does Altenew have a physical retail store?
Altenew does not have a physical retail store at the moment. However, you can purchase their products online through their website or authorized retailers.Is Altenew active on social media?
Yes, Altenew is active on social media platforms such as Instagram, Facebook, Pinterest, and YouTube. You can follow them for inspiration, tutorials, product updates, and community engagement.What is Altenew's angel policy?
Altenew's angel policy allows crafters to sell handmade projects created with Altenew products as long as they follow certain guidelines. You can find more information about their angel policy on their website.How can I stay updated on Altenew's latest releases and promotions?
To stay updated on Altenew's latest releases, promotions, and exclusive deals, you can subscribe to their newsletter, follow them on social media, and check AskmeOffers for the latest coupons and promo codes.Does Altenew offer free shipping?
Altenew occasionally offers free shipping promotions on orders above a certain amount. To take advantage of free shipping offers, keep an eye out for promotional emails or visit their website for the latest shipping deals.Can I find exclusive deals and discounts for Altenew products on AskmeOffers?
Yes, AskmeOffers offers exclusive deals, coupons, and promo codes for Altenew products. By visiting AskmeOffers regularly, you can find special discounts and offers to save on your favorite crafting supplies from Altenew.How can I participate in Altenew's challenges and contests?
Altenew hosts challenges and contests regularly on their blog and social media channels. To participate, follow the contest guidelines, create your project using Altenew products, and share it with the community for a chance to win prizes and recognition.Are Altenew products high quality?
Yes, Altenew products are known for their high-quality materials, intricate designs, and innovative crafting solutions. Crafters and cardmakers around the world trust Altenew for their exceptional products.Can I request a catalog of Altenew products?
Altenew provides a digital catalog of their products on their website that you can browse and download for reference. They do not currently offer printed catalogs due to their frequent product releases and updates.Does Altenew offer wholesale pricing for retailers?
Yes, Altenew offers wholesale pricing for retailers and businesses interested in carrying their products. To become a wholesale partner, you can contact their wholesale team for more information and pricing details.Can I cancel or modify my order on Altenew's website?
If you need to cancel or modify your order on Altenew's website, you can contact their customer service team as soon as possible. Depending on the order status and processing time, they may be able to assist you with the changes.How can I stay connected with the Altenew community?
To stay connected with the Altenew community, you can join their social media groups, forums, and online classes. Engage with fellow crafters, share your projects, and participate in community events for inspiration and support.Does Altenew offer gift wrapping services?
Altenew does not currently offer gift wrapping services for online orders. However, you can personalize your gift by including a special message or note in the package for the recipient.