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Ee Coupons Store FAQ's

How can I check my data usage on EE?

To check your data usage on EE, you can log in to your My EE account online or through the My EE app.

What is the process to unlock my EE phone?

To unlock your EE phone, you can request an unlocking code through your My EE account or by contacting EE customer service.

How do I set up a direct debit with EE for my monthly bills?

You can set up a direct debit for your monthly EE bills by logging in to your My EE account and following the instructions in the billing section.

Can I upgrade my phone early with EE?

Yes, you may be eligible for an early upgrade with EE. Check your upgrade eligibility on the EE website or inquire with EE customer service.

What are the international roaming charges with EE?

EE offers various international roaming packages and rates. Check the latest international roaming charges on the EE website or through the My EE app.

How do I return a device or accessory to EE?

To return a device or accessory to EE, follow the return instructions provided by EE customer service or check the return policy on the EE website.

What is EE's coverage like in my area?

To check EE's coverage in your area, you can use the coverage checker tool on the EE website or contact EE customer service for assistance.

How can I track my EE order?

You can track your EE order by logging in to your My EE account and viewing the order status or by contacting EE customer service for updates.

Are there any special deals or offers available on EE phones?

Yes, there are often special deals and offers available on EE phones, especially when you visit the EE website through AskmeOffers to access exclusive promotions and discounts.

Can I change my EE plan or package mid-contract?

You may be able to change your EE plan or package mid-contract. Check your eligibility and any associated fees by contacting EE customer service.

How do I set up EE voicemail on my phone?

To set up EE voicemail on your phone, dial the voicemail activation number provided by EE or follow the instructions in your phone's settings.

What should I do if my EE phone is lost or stolen?

If your EE phone is lost or stolen, contact EE immediately to report it and block the device. You can also track your phone's location if it has been enabled.

Can I add more data to my EE plan temporarily?

Yes, you can often add more data to your EE plan temporarily through data add-ons or bundles available on the My EE app or website.

How do I cancel my EE contract?

To cancel your EE contract, contact EE customer service and follow the cancellation procedures outlined in your service agreement.

What payment methods are accepted for EE bills?

EE accepts various payment methods for bills, including direct debit, credit/debit cards, and online payment options. Check your My EE account for details.

Can I transfer my number to EE from another network?

Yes, you can transfer your number to EE from another network. Contact EE customer service for assistance with the number porting process.

How do I set up a personal hotspot on my EE phone?

To set up a personal hotspot on your EE phone, go to your phone's settings and enable the hotspot feature. You can then connect other devices to share your mobile data connection.

Are there any student discounts available on EE plans?

EE offers various student discounts and promotions on plans and devices. Check the EE website or AskmeOffers for exclusive student deals.

What steps should I take to troubleshoot network issues with EE?

If you're experiencing network issues with EE, restart your device, check for any service updates, and contact EE customer service for further assistance and troubleshooting tips.

Can I change my billing cycle with EE?

You may be able to change your billing cycle with EE. Contact EE customer service to inquire about changing your billing date or cycle.

How can I set up EE Wi-Fi calling on my phone?

To set up EE Wi-Fi calling on your phone, check if your device is compatible and follow the instructions provided by EE to enable Wi-Fi calling features.

Does EE offer insurance for phones and devices?

Yes, EE offers insurance plans for phones and devices. Explore the available insurance options on the EE website or through AskmeOffers for any deals or discounts.

What are the benefits of joining the EE Family Account?

Joining the EE Family Account allows you to share data and discounts with family members on the same EE account. Check the EE website for more information on Family Account benefits.

How do I set up EE data boost on my plan?

To set up EE data boost on your plan, log in to your My EE account and navigate to the data boost section to choose your data boost options.

Are there any referral programs available with EE?

EE offers referral programs where you can refer friends and family to join EE and earn rewards. Check the EE website or AskmeOffers for details on current referral offers.

How can I manage my EE account online?

You can manage your EE account online by logging in to your My EE account, where you can view bills, usage, and account settings. Download the My EE app for convenient account management.

Can I add extra services like Apple Music or BT Sport to my EE plan?

Yes, you can often add extra services like Apple Music or BT Sport to your EE plan for an additional fee. Check the My EE app or website for available add-ons.

What should I do if I encounter a technical issue with my EE device?

If you encounter a technical issue with your EE device, contact EE customer service or visit an EE store for troubleshooting and repair options.

Is there a loyalty program for long-time EE customers?

EE offers loyalty rewards and benefits for long-time customers. Stay updated on loyalty program offers through the EE website or AskmeOffers for exclusive deals.

How can I provide feedback or file a complaint with EE?

You can provide feedback or file a complaint with EE by contacting customer service, visiting an EE store, or using the online feedback form available on the EE website. Your feedback is valuable in improving EE services and products.