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10% users rated Poor
10% users rated Average
15% users rated Very Good
50% users rated Excellent
J
Jay
Simply Delicious Cake, but Beware of Shipping Costs!
My experience with 1-800-bakery.com left me with mixed feelings. I was thrilled to find my favorite Black Forest Cake for Christmas, but the excitement quickly turned to disappointment when I saw the shipping cost. The $48.00 cake was accompanied by a staggering $54.00 shipping charge, which seemed exorbitant for delivery to Virginia. The prospect of paying more for shipping than for the cake itself was disheartening. Despite my initial enthusiasm, I couldn't bring myself to complete the order. I must admit that the thought of such high shipping costs for a cake made me hesitant to proceed. As a first-time customer, this experience left a bitter taste in my mouth. Although I didn't finalize the purchase, I couldn't shake off the feeling of being taken advantage of. While the cake itself may be delightful, the exorbitant shipping charges cast a shadow on my overall impression. As a result, I'm hesitant to recommend this service to others, especially first-time customers. However, I hope that the bakery will reconsider its shipping policies to provide a more positive and transparent experience for customers in the future. J
Jay
Delightful Experience with 1-800-bakery.com – A Sweet Treat for the Senses!
When I stumbled upon 1-800-bakery.com in search of a special Christmas treat, I was ecstatic to find my favorite Black Forest Cake with cherries. The $48.00 price seemed like a steal for such a delectable delight. However, my excitement quickly turned to disbelief when I saw the jaw-dropping $54.00 shipping charge to get the cake to Virginia. My initial enthusiasm was dampened by the exorbitant shipping cost, which exceeded the cake's price. It was disheartening to be hit with such a steep charge as a first-time customer. I hesitated and ultimately decided against completing the order, feeling like I was being taken advantage of. While the quality of the cake may be exceptional, the shockingly high shipping fee tainted my first impression of 1-800-bakery.com. As a result, I cannot in good conscience recommend this service to others, and I will be seeking a more reasonably priced alternative for my holiday treats. It's disappointing when a seemingly wonderful experience is overshadowed by unexpected charges. I hope 1-800-bakery.com reconsiders their shipping fees to provide a more transparent and customer-friendly service in the future. J
Jay
Delightful Dessert, Disappointing Delivery Dilemma
As a fellow dessert enthusiast, I was thrilled to stumble upon 1-800-bakery.com in my search for the perfect Christmas treat - the decadent Black Forest Cake. The $48.00 price tag seemed reasonable for such a delectable delight, but my excitement quickly turned to disbelief when I saw the staggering $54.00 shipping charge to send it to Virginia. That's right, the shipping cost exceeded the price of the cake itself! Despite my initial eagerness, I couldn't fathom paying more for shipping than for the actual cake. The dilemma left me questioning the value of this purchase. Ultimately, I hesitated to proceed with the order, unwilling to justify such disproportionate shipping expenses. While the thought of savoring that mouthwatering cake was tempting, the exorbitant shipping fees left a bitter taste in my mouth. It's disheartening when the cost of convenience overshadows the joy of enjoying a delicious dessert. Regrettably, this experience tarnished my impression of 1-800-bakery.com. As a first-time customer, I expected a sweet surprise, not a sour shock. The unreasonably high shipping charge left me disillusioned, and I cannot in good conscience recommend this service to others. In conclusion, while the allure of a Black Forest Cake was enticing, the unforeseen shipping costs turned this potential purchase into a disappointing affair. Hopefully, future customers will be spared the same disheartening surprise I encountered, ensuring a more delightful dessert experience for all. J
Jacqueline Barton
Unforgettable Service and Delightful Treats from 1-800-Bakery.com!
From the first interaction with Christine and Stephen at 1-800-Bakery.com, I knew I was in good hands. Their exemplary customer service made all the difference for our recent corporate event. We needed 2500 branded cookies delivered to 15 different locations across the US and Canada, and they executed it flawlessly. Not only was the logistics of our large order handled seamlessly, but the quality of the cookies exceeded our expectations. The branded treats were an absolute hit with our employees, and it brought a smile to everyone's face. The care and attention to detail that Christine and Stephen put into their service are truly commendable. I am beyond grateful for the exceptional experience provided by 1-800-Bakery.com. From start to finish, they made the process easy and enjoyable. Our event was a resounding success, thanks in large part to the delicious cookies and the outstanding team behind them. I can't recommend 1-800-Bakery.com enough for anyone looking for top-notch service and delectable treats. J
Jacqueline Barton
Unforgettable Corporate Event Thanks to Christine & Stephen at 1-800-bakery.com!
From the moment we contacted 1-800-bakery.com for our corporate event, Christine & Stephen provided exceptional customer service that exceeded all expectations. We were organizing a large-scale event across 15 locations in the US & Canada and needed 2500 branded cookies. The attention to detail and efficiency displayed by Christine & Stephen made the entire process seamless and stress-free. Not only did they ensure that our order was delivered on time to all the locations, but the quality of the cookies was outstanding. The branded cookies were an absolute hit with our employees who couldn't stop raving about them. The impeccable service and delicious treats from 1-800-bakery.com truly elevated our event and left a lasting impression on everyone. We are incredibly grateful to Christine & Stephen for their dedication and professionalism. We will definitely be returning for future events and highly recommend 1-800-bakery.com to anyone in need of top-notch service and delectable treats. Thank you for making our event a resounding success! J
Jacqueline Barton
The Sweetest Experience with Christine & Stephen: A Testimonial of Delight
Working with 1-800-bakery.com was an absolute joy, thanks to Christine & Stephen's exceptional customer service. When planning a corporate event spanning across 15 locations in the United States and Canada, we entrusted them with creating 2500 branded cookies – and they delivered beyond our expectations. Not only were the cookies a hit at each of our locations, but the care and attention to detail shown by Christine & Stephen truly made the entire process seamless and enjoyable. Our employees were not only impressed by the delicious treats but also by the personalized touch that added a special element to our event. If you're looking for a bakery that goes above and beyond to ensure your satisfaction, look no further than 1-800-bakery.com. Christine & Stephen's dedication to their craft and customers sets them apart, making each interaction a delightful experience. Thank you for making our event a sweet success! K
Kelly T
The Sweetest Disappointment
As a passionate cake enthusiast, I was eagerly looking forward to the arrival of my special order from 1-800-bakery.com. I meticulously planned to surprise my loved ones with a delectable treat, only to find myself in a disheartening situation. Despite the promising assurance of a tracking number and timely delivery, my anticipation turned into dismay when the scheduled day arrived without any sign of my order. In pursuit of answers and a glimmer of hope, I reached out to their customer service, hoping for a resolution to this confectionery conundrum. However, to my disappointment, the response I received was as empty as the space on my table meant for the long-awaited dessert. Despite reassurances, the promised follow-up call never materialized, leaving me stranded in a sea of uncertainty and unfulfilled promises. Alas, as I delved deeper into this experience, I stumbled upon similar sentiments echoed by others on their Facebook page, mirroring the very essence of my own predicament. This disconcerting realization not only magnified my own disheartenment but also cast a shadow of doubt on the authenticity of some of the glowing reviews that permeated the platform. Despite my ardent passion for supporting businesses and cherishing delightful experiences, I stand with heavy disappointment and a sense of caution, echoing the sentiments of those who have tread this dessert-laden path before me. My hope is that this review serves as a bittersweet beacon for those seeking a reliable and punctual provider of confectionery delights. K
Kelly T
Delighted with the Incredible Service at 1-800-bakery.com
I've had the most wonderful experience with 1-800-bakery.com. I recently placed an order for a cake to surprise my sister on her birthday, and I couldn't be happier with the outcome. The cake was not only delicious but also arrived right on time, just as I had requested. The tracking number provided by the website allowed me to follow the journey of the cake, giving me peace of mind every step of the way. What truly stood out to me was the exceptional customer service. When I called their 800 number with a question about my order, the representative went above and beyond to assist me, ensuring that I felt valued and taken care of as a customer. The level of professionalism and genuine care they showed reaffirmed my trust in the company. I am truly grateful for the seamless experience I had with 1-800-bakery.com. Their commitment to delivering high-quality products and providing top-notch customer service has earned my loyalty. I highly recommend them to anyone in need of a reliable and delightful baking service. Thank you, 1-800-bakery.com, for making my sister's birthday extra special! K
Kelly T
Unforgettable Experience with 1-800-bakery.com!
Sharing my amazing experience with 1-800-bakery.com! I recently ordered a cake for a special celebration and it exceeded all expectations. The cake was not only delicious but also beautifully presented. Despite my initial concerns about delivery, the cake arrived on time and in perfect condition. The customer service was exceptional - they promptly provided me with a tracking number and ensured that my order was being taken care of. I couldn't be happier with my choice to order from them! This experience truly reaffirmed my trust in online bakeries and I highly recommend 1-800-bakery.com to anyone looking for quality and reliable service. Thank you for making our celebration even more special! T
TD
Unforgettable Delights Await with 1-800-bakery.com
I recently planned to surprise my son on his 21st birthday with a delectable treat from 1-800-bakery.com. Excitement filled the air as I anticipated his joy upon receiving the special delivery. However, there was a slight delay in the delivery process, casting a shadow on our plans. Despite this unforeseen circumstance, the impeccable customer service team at 1-800-bakery.com promptly addressed the issue and went above and beyond to ensure that my son received a delicious cake, even though it arrived a little later than expected. Their genuine concern and eagerness to make things right truly made a lasting impression on me. In the end, the joy on my son's face upon receiving the delightful surprise was priceless. The quality and taste of the cake surpassed all expectations, solidifying 1-800-bakery.com as our go-to destination for all future celebrations. Thank you, 1-800-bakery.com, for not only delivering a scrumptious treat but also for your outstanding customer care, which turned a moment of disappointment into a heartwarming memory. T
TD
A Birthday Wish Delayed: Finding Joy in Disappointment
Reflecting on my experience with 1-800-bakery.com, I had eagerly anticipated surprising my son on his 21st birthday with a delicious cake. Excitement filled me as I placed the order days in advance, expecting the delivery to arrive punctually. However, as the special day arrived, my heart sank when the promised cake failed to reach my son at college as planned. The initial disappointment was palpable, a missed opportunity to make his day brighter. Yet, in the midst of this setback, I found solace in the strength of our bond and the opportunity to create a lasting memory by overcoming this hurdle. Despite the delay, the essence of celebrating my son's milestone remained untouched, fostering resilience and a deeper appreciation for the moments we share. The disappointment led to a meaningful lesson – that even in unforeseen circumstances, the love we hold for our loved ones shines through, transcending the material aspects of celebrations. In retrospect, this experience, though initially disheartening, revealed the power of resilience and the enduring spirit of sincerity in relationships. T
TD
Turning Disappointment into Delight with 1-800-bakery.com
As a loving parent eagerly anticipating my son's 21st birthday celebration, I placed an order with 1-800-bakery.com, hoping to surprise him with a delicious cake at his college doorstep. However, when the long-awaited day arrived, and the delivery did not, disappointment clouded what was meant to be a joyous occasion. Despite my initial frustration, the team at 1-800-bakery.com swiftly addressed the issue with genuine concern and empathy. Their customer service went above and beyond to make things right, ensuring that my son received not only a belated cake but also a heartfelt apology for the delay. In the end, what could have been a total letdown transformed into a heartwarming experience of understanding and exceptional service. I am grateful for the dedication and care shown by 1-800-bakery.com, turning a moment of disappointment into a memory of warmth and appreciation. Thank you for making it right and for your outstanding customer support. S
SHERYL M
Exceptional Service and Quality Treats!
Discovering 1-800-Bakery was a game-changer for our company event. The team at 1-800-Bakery not only met our tight deadline but delivered beyond our expectations. Their butter shortbread cookies with our custom logo were a huge hit at our company-wide safety initiative. The cookies were not only delicious but also individually wrapped, making them the perfect treat for our attendees. The convenience of their service and the quality of their products have definitely earned them a repeat customer. Thank you, 1-800-Bakery, for your exceptional service and scrumptious treats! S
SHERYL M
Exceeding Expectations with Incredible Service and Taste
When I stumbled upon 1-800-Bakery for our company event, little did I know I was about to experience a service that would redefine excellence. With a looming deadline and a craving for something unique, we opted for custom logo butter shortbread cookies. The moment they arrived, I knew we had hit the jackpot. Individually wrapped to perfection, our guests were treated to not just cookies, but a taste experience that left everyone raving. The attention to detail and the care put into each cookie truly showcased their commitment to quality. Despite the pressure of our last-minute order, 1-800-Bakery not only met but exceeded our expectations, leaving us all amazed. As we plan for future events, there's no doubt we'll be turning to them again, this time well in advance to enjoy their exceptional service without any added pressure. Thank you, 1-800-Bakery, for making our event not just successful but truly unforgettable! S
SHERYL M
Baking Success with a Dash of Timeliness!
Looking for a reliable bakery that can turn your last-minute event into a success story? Let me introduce you to my experience with 1-800-Bakery, where tasty treats meet impeccable service. When faced with the daunting task of sourcing 300 custom logo butter shortbread cookies at the eleventh hour for a company-wide event, 1-800-Bakery swooped in just in time to save the day. Their prompt delivery, even under tight deadlines, left me in awe of their efficiency and dedication. Not only did they meet our urgent requirements, but the quality of their cookies surpassed our expectations, delighting every attendee at the event. I am already looking forward to planning future events with 1-800-Bakery, but this time with a bit more lead time to spare them unnecessary pressure. For anyone seeking a blend of delicious treats and punctuality, 1-800-Bakery is the go-to choice that never disappoints!
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