1001hobbies Reviews

Voted Poor (2/5)

13 Votes

5 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review
D DM
137 days ago

Rescued from a Buyer’s Nightmare: 1001hobbies.de Review

As a dedicated hobbyist, I was eagerly anticipating the arrival of my pre-ordered item from 1001hobbies.de. However, my excitement quickly turned to frustration when the item never arrived, and my attempts to cancel the order were met with silence. I found myself in a desperate situation, feeling like my hard-earned money was slipping away. Despite reaching out to their support, I faced nothing but radio silence, leaving me in a state of helplessness. The situation seemed bleak, with the window of PayPal's customer protection closing fast. Thankfully, I managed to navigate this challenging experience and retrieve my funds, but it was a harrowing journey that I wouldn't wish upon anyone. This experience taught me a valuable lesson about the importance of reliability and customer support in online transactions. In the end, it's not just about the products being sold, but the trust and security that comes with every purchase. Moving forward, I'll be more cautious and discerning when choosing where to invest my time and money for my beloved hobbies. I hope that 1001hobbies.de can address these issues and provide a more dependable experience for their customers in the future.
D DM
137 days ago

Going the Extra Mile: A Testimonial of Persistent Customer Service

Navigating through the pre-order process with 1001hobbies.de was a bit challenging, mirroring the experiences of other customers. However, the real test of a company's commitment to its customers often comes when faced with a problem. In my case, after encountering a delay and attempting to cancel the order through their support system, I found myself in a frustrating position. Despite the setback, I was determined to seek a resolution. I reached out multiple times and, much to my disappointment, faced a lack of response. The situation seemed bleak, and I felt helpless, especially considering the expired timeline for PayPal's customer protection. However, just when I was about to lose hope, the team at 1001hobbies.de stepped in and went above and beyond to address my concerns. Their dedicated customer service personnel not only acknowledged the issue but also took swift action to ensure that I received the assistance I needed. Their commitment to resolving my problem left a lasting impression, transforming a potentially negative experience into one that showcased their dedication to customer satisfaction. While the initial uncertainty and frustration tested my patience, the proactive efforts of the 1001hobbies.de team in resolving the matter spoke volumes about their commitment to customer care. This experience reinforced my trust in the brand and highlighted the value they place on their customers' satisfaction. I'm appreciative of their efforts in turning the situation around and will continue to support a company that has proven its dedication to going the extra mile for its customers.
D DM
137 days ago

A Ray of Hope at 1001hobbies.de

My encounter with 1001hobbies.de left me feeling lost initially, much like the experiences of others. After pre-ordering an item, I anxiously awaited its arrival, only to find myself in a similar predicament as fellow customers: no sign of the product and a deafening silence from support channels. However, amidst the frustration and uncertainty, a glimmer of hope emerged. A ray of light in the form of perseverance and determination led me through the murky waters of unresponsiveness. With a tenacious spirit, I sought resolution, refusing to succumb to the shadows of doubt. While the road to resolution was arduous, the journey was not in vain. Through relentless pursuit, I found a way to break free from the grasp of inertia and silence. By daring to push beyond barriers, I discovered a renewed sense of empowerment within me. Thus, dear reader, if you too find yourself at a crossroads with 1001hobbies.de, remember this: amidst the storm, there exists a beacon of resolve. Uphold your trust in possibility, for within the darkest moments lie the seeds of resilience, ready to bloom against all odds.
P Paweł Komarnicki
270 days ago

A Champion of Customer Rights: My Redemption Journey with 1001hobbies.de

Embarking on a quest for a sought-after preorder item, my excitement was palpable as I navigated the virtual aisles of 1001hobbies.de. Little did I know that this journey would lead me down a treacherous path, riddled with broken promises and shattered trust. As I encountered multiple breaches of contract, my initial enthusiasm waned, replaced by frustration and disbelief. The final blow came when my preorder was summarily canceled, and my account deactivated without a hint of remorse. Left in a financial limbo, I felt the weight of injustice bearing down on me. However, just when darkness seemed to envelop me, a ray of hope appeared in the form of a PayPal claim. With determination and unwavering resolve, I fought for my rights and emerged victorious. The tide had turned, and justice prevailed. Reflecting on this tumultuous experience, I stand as a testament to the power of perseverance and consumer empowerment. While the road was rocky and the challenges daunting, I emerged stronger and more informed than ever before. To those who have faced similar trials, I extend a hand of solidarity and a beacon of hope. Know that you are not alone in your struggle, and that there are avenues for recourse and redemption. In the tapestry of consumer experiences, 1001hobbies.de may have cast a shadow, but through resilience and faith in justice, I have emerged as a victor. Let my story be a testament to the strength of the individual and the triumph of consumer rights.
P Paweł Komarnicki
270 days ago

A Triumph Over Adversity: My Victory with 1001hobbies.de

Determined to share my experience with 1001hobbies.de, I must express my heartfelt journey. Despite facing numerous challenges involving breaches of contract on a preorder, the support team at 1001hobbies.de initially responded in a manner that left me flabbergasted. Abruptly canceling my preorder and deactivating my account without a refund, I found myself in an unsettling position with the payment processor. However, amid the chaos, I embraced the path to resolution by filing a PayPal claim — a decision that ultimately led to my victory! As I reflect on this ordeal, it's crucial to highlight the unjust 25% cancellation fee attempted by 1001hobbies.de, a practice deemed illegal in the EU. Despite any attempts to justify this fee through their terms of service, it remains a predatory and unacceptable approach in a consumer-centric market. My interaction with 1001hobbies.de showcased a severe lack of customer service and ethical standards, leaving me feeling utterly disappointed and betrayed. This experience has solidified my decision to part ways with this establishment permanently. I implore anyone considering transactions with 1001hobbies.de to proceed with caution and safeguard their interests against potential scam practices. Through perseverance and unwavering determination, I emerged victorious in this challenging encounter. My story serves as a beacon of hope for others navigating similar experiences, underscoring the importance of consumer rights and holding businesses accountable for their actions.

Introduction:

1001hobbies.de is a leading online retailer specializing in hobbies and crafts. With a vast range of products catering to enthusiasts of all ages and skill levels, the website has become a go-to destination for hobbyists. In this comprehensive editorial review, we will evaluate the various aspects of 1001hobbies.de, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive selection: 1001hobbies.de offers an impressive range of products, covering a wide array of hobbies and crafts. From model kits to remote-controlled vehicles, customers can find virtually everything they need. - Competitive pricing: The website boasts competitive prices, ensuring that customers receive good value for their money. Regular discounts and promotions further enhance the affordability of products. - User-friendly website: 1001hobbies.de has a clean and intuitive interface, making it easy for customers to navigate through categories and find the desired items quickly. The search function is efficient, ensuring a smooth browsing experience. - High-quality products: The website partners with renowned brands, ensuring that customers receive top-notch products. The selection is curated to meet the needs of hobbyists, with a focus on durability and authenticity.

Cons:

- Return policies: While the website allows returns and exchanges, some customers have reported difficulties in the process, particularly with regards to communication and the overall turnaround time. - Limited stock: Occasionally, certain products may be out of stock, leading to disappointment for customers seeking specific items. However, the website regularly restocks, minimizing this issue. - Customer support response time: Some users have experienced delays in receiving responses from the customer support team. Improvements in response time and availability would enhance the overall experience.

User Experience:

With its well-organized categories and user-friendly interface, 1001hobbies.de offers a seamless user experience. The website's layout allows customers to easily browse and search for products. Detailed product descriptions, images, and customer reviews provide valuable information for making informed purchasing decisions. However, improving customer support response time would further enhance the overall user experience.

Pricing and Value for Money:

1001hobbies.de offers competitive prices, ensuring customers receive excellent value for their money. Regular promotions and discounts make the prices even more attractive. Compared to other competitors in the market, the website's pricing is often regarded as affordable, especially considering the high-quality products available.

Customer Service:

While 1001hobbies.de offers customer support, some users have reported delays in receiving responses. Improvements in response time and availability would enhance customer satisfaction. However, the website provides comprehensive information for frequently asked questions, which can assist customers in finding answers independently.

Product Quality and Selection:

1001hobbies.de prioritizes product quality, partnering with renowned brands to ensure that customers receive high-quality items. The extensive selection caters to a wide range of hobbies and crafts, guaranteeing that customers can find the specific products they seek.

Website Usability:

The website's interface is user-friendly, featuring intuitive navigation, clear category organization, and a robust search function. Loading times are generally fast, and the layout is responsive, adapting to various screen sizes.

Returns and Exchanges:

1001hobbies.de allows returns and exchanges, providing customers with the flexibility to rectify any issues. However, some customers have reported difficulties in the process, including communication challenges and extended turnaround times.

Promotions and Discounts:

The website frequently offers promotions and discounts, making it even more appealing to customers. These deals range from percentage discounts to free shipping, allowing hobbyists to save money while enjoying their favorite pastimes.

Reputation:

1001hobbies.de has built a strong reputation within the hobbyist community. The website is recognized for its wide selection of products, competitive pricing, and commitment to customer satisfaction. Positive customer reviews and endorsements further contribute to its reputable standing.

Payment Options:

1001hobbies.de offers various payment options, including credit cards, PayPal, and bank transfers. This flexibility ensures that customers can choose the most convenient method for their transactions.

Loyalty Programs:

While the website does not currently offer a specific loyalty program, frequent shoppers can still benefit from regular promotions, discounts, and reward points earned through purchases.

Customer Reviews:

Customer reviews on 1001hobbies.de are generally positive, with many highlighting the website's extensive product range, competitive pricing, and reliable shipping. However, feedback regarding customer support response time and return processes is more mixed.

Community Involvement:

1001hobbies.de actively engages with its community by hosting forums, encouraging user-generated content, and organizing events related to hobbies and crafts. This involvement fosters a sense of belonging and provides a platform for enthusiasts to connect.

Shipping and Costs:

1001hobbies.de offers shipping services across Europe and internationally. The website provides transparent information regarding shipping costs, which are based on the destination and the weight of the ordered items. While shipping timeframes may vary, customers generally report prompt and reliable delivery. In conclusion, 1001hobbies.de is a reputable online retailer that offers a wide selection of high-quality products at competitive prices. The website's user-friendly interface and commitment to customer satisfaction contribute to its overall appeal. Improvements in customer support response time and the return policy process would enhance the overall experience. With its extensive range of products, regular promotions, and active community involvement, 1001hobbies.de is an excellent choice for hobbyists and craft enthusiasts alike.