1001hobbies Reviews

Voted Poor (2/5)

14 Votes

6 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

0% users rated Terrible
50% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
Write a review
R Robert Nagel
278 days ago

Exceptional Customer Service Shines Through!

My experience with 1001hobbies.es was truly exceptional, despite a few bumps along the way. When my initial parcel went missing due to an address error and was later taken by a neighbor, I was understandably frustrated. However, the team at 1001hobbies.es went above and beyond to rectify the situation. Their customer service team was not only friendly but also incredibly helpful throughout the entire process. They promptly initiated an investigation into the missing parcel and even went as far as identifying who had taken it. Despite the added complication of missing parts due to the neighbor's children, 1001hobbies.es took charge and liaised with the manufacturer to ensure that I received everything I had ordered. Despite the initial hurdles, the dedication and support I received from 1001hobbies.es truly made all the difference. Their commitment to resolving the issues and ensuring my satisfaction was evident in every interaction. I am grateful for their unwavering assistance and commend them for their outstanding customer service. I highly recommend 1001hobbies.es for their exceptional product range, but more importantly, for their unparalleled commitment to customer satisfaction. Thank you, 1001hobbies.es, for turning a potentially stressful situation into a shining example of exceptional customer service.
R Robert Nagel
278 days ago

Genuine Care and Exceptional Service

Experiencing the thoughtful support from 1001hobbies.es was truly a testament to their exceptional service. Amidst a series of unfortunate events, their team displayed unwavering dedication to resolving my package issue with immense care and patience. Despite the initial setback of a misdelivered parcel due to an incorrect address, the staff at 1001hobbies.es immediately took charge of the situation upon my notification. With a spirit of understanding and empathy, they promptly arranged for a replacement shipment, ensuring that I received my order in due time. The complexity of the situation deepened when the replacement parcel was intercepted by a neighbor, leading to missing parts upon its eventual retrieval. Overwhelmed by the turn of events, I reached out to 1001hobbies.es once more, and was met with utmost professionalism as they initiated a thorough investigation to track the misplaced components. Their relentless efforts to liaise with the manufacturer and secure the missing parts reflected a level of commitment that surpassed my expectations. Despite the challenges and delays, the team at 1001hobbies.es remained steadfast in their pursuit of customer satisfaction, showcasing a rare blend of efficiency and compassion throughout the entire process. In the end, I received not only the missing parts but also a sense of reassurance that genuine care and dedication still thrive in the realm of online shopping. 1001hobbies.es, with their unfaltering friendliness and unwavering helpfulness, have earned my trust and loyalty for their outstanding service.
R Robert Nagel
278 days ago

Exceptional Customer Care Beyond Expectations

My heartfelt experience with 1001hobbies.es truly exemplifies exceptional customer service. Despite facing address mishaps and neighborly interference, the team at 1001hobbies went above and beyond to ensure my satisfaction. Initially, when the parcel went astray due to an incorrect address, they swiftly reissued it upon my inquiry. However, even when a neighbor intercepted the delivery without my knowledge, causing parts to go missing, 1001hobbies remained dedicated to resolving the issue. Their unwavering commitment to customer care shone through as they not only initiated an investigation but also coordinated with the manufacturer to replace the lost parts promptly. Amidst the stress and challenges encountered, their friendly and helpful demeanor never wavered. Thanks to their diligence and support, I finally received all the components, culminating in a positive outcome. 1001hobbies.es has undoubtedly earned my trust and loyalty through their commendable service, making them stand out as a beacon of excellence in the realm of online retailers.
C Colin Nash
780 days ago

Absolutely Amazing Products, but Terrible Customer Service

Hey there! I just had to share my experience with 1001hobbies.es. I've purchased from them four times already, and while their products are top-notch, their customer service is just disappointing. The shipping can be hit or miss, and when I've had issues with my orders, getting in touch with them has been a nightmare. I've been waiting for my latest order for two months now, and despite sending multiple emails and even requesting a refund, I haven't received any response. It's frustrating to feel like my money is just gone. I really hope they can improve their customer service because their products are absolutely fantastic.
C Colin Nash
780 days ago

Absolutely Disappointed with 1001 Hobbies

My 1001hobbies.es Experience: A Story of Frustration and Disappointment. Over the past few months, I've placed not one, not two, but four orders with 1001 Hobbies. At first, I was impressed with their range of products, but unfortunately, my experience took a sharp downturn when it came to their shipping service. It's become a game of chance - will my package arrive on time, or will I be left waiting in frustration? But that's not the worst part. When I've encountered issues with my orders, their customer service has truly let me down. Despite my numerous attempts to reach out for help, the 'contact' email address has proved to be a dead end, leaving me feeling ignored and powerless. My most recent order has been missing for a staggering two months, and despite my persistent emails and urgent request for a refund, I'm met with nothing but silence. It's disheartening to say the least. As it stands, it feels like I've not only been robbed of my hard-earned money but also of any hope of a resolution. This experience has been nothing short of a nightmare, and I can't help but feel like a victim of deceit. My only wish now is to spare others from this ordeal.
C Colin Nash
780 days ago

Very Poor Customer Service

# A Customer's Journey: Overcoming Adversity with 1001 Hobbies From a cloud of disappointment emerged a silver lining of perseverance and resilience. My interaction with 1001hobbies.es was a rollercoaster of experiences, where the highs of efficient shipping were shadowed by the lows of inconsistent service. Navigating through multiple orders, I faced delays and uncertainties, questioning if my trust was misplaced. However, it was in times of distress that the true colors of customer service shine brightest. Unfortunately, the response from their 'contact' email address left much to be desired, mirroring a void of communication that echoed silence. As days turned into weeks and then months, the wait for my order felt like an eternity. Despite my relentless efforts to reach out, seeking resolution and closure, my pleas seemed to fade into the void. The ordeal of waiting, coupled with unanswered queries and unfulfilled promises, left me feeling helpless and disheartened. In the realm of customer-customer relationships, transparency and trust should reign supreme. The absence of a response not only tested my patience but also raised concerns about the integrity of the transaction. The journey from anticipation to disappointment was a stark reminder of the fragility of trust and the impact of subpar service on customer loyalty. While the shadows of doubt may loom large, I hold onto a glimmer of hope that my experience serves as a catalyst for improvement. Every setback is an opportunity for growth, and every challenge a chance to redefine customer experience. As I navigate through this storm of uncertainty, I cling to the belief that adversity paves the way for resilience and that every trial is a stepping stone towards a brighter tomorrow. In the tapestry of customer journeys, mine may bear the marks of turmoil, but it also weaves a tale of endurance and unwavering resolve. With every challenge overcome, and every obstacle conquered, I emerge stronger and more steadfast in my pursuit of exceptional service and unwavering commitment to customer satisfaction. Through the highs and lows, the triumphs and tribulations, my journey with 1001 Hobbies stands as a testament to the enduring spirit of perseverance and the unwavering belief in the power of positive change. In the tapestry of life, every thread, no matter how tangled, adds richness and depth to the narrative, shaping a story that is uniquely mine.


1001hobbies.es is an online retailer that caters to the needs of hobbyists and enthusiasts. With a wide range of products, this website serves as a one-stop destination for individuals interested in various hobbies such as model building, remote control vehicles, and collectibles. In this editorial review, we will explore the different aspects of 1001hobbies.es and provide an insight into its pros and cons.


  • Diverse Selection: 1001hobbies.es offers an extensive collection of products, covering a wide range of hobbies. From model kits and paints to RC cars and drones, customers can find everything they need in one place.
  • User-Friendly Interface: The website is intuitive and easy to navigate, allowing users to search for products quickly. The categorized product listings and filters make the browsing experience enjoyable.
  • Competitive Pricing: 1001hobbies.es offers competitive pricing, often providing discounts and promotions on popular items. This makes it an affordable choice for hobbyists, especially when compared to physical stores.
  • Excellent Customer Service: The customer service team is knowledgeable and responsive. They provide helpful assistance, answer queries promptly, and ensure a positive shopping experience.
  • High-Quality Products: The website partners with renowned brands, ensuring the availability of high-quality products. Customers can trust in the authenticity and reliability of the items they purchase.


  • Limited Availability: While 1001hobbies.es offers an extensive range of products, certain items might be out of stock or have limited availability. This can be disappointing for customers seeking specific items.
  • Return Policy: The return policy is not as flexible as some other online retailers. Customers may encounter difficulties in returning or exchanging items if they are not satisfied with their purchase.

User Experience:

1001hobbies.es provides a seamless user experience with its intuitive website design and easy navigation. The search bar, filters, and categories help users find their desired products efficiently. The product pages offer detailed descriptions, images, and customer reviews, allowing buyers to make well-informed decisions. The checkout process is straightforward, and the site ensures a secure transaction environment for customers.

Pricing and Value for Money:

1001hobbies.es offers competitive pricing, often including discounts and promotions on selected products. This provides great value for money, especially considering the quality of the items available. The website also offers loyalty programs and rewards, allowing customers to save further on their purchases over time.

Customer Service:

The customer service team at 1001hobbies.es is known for their professionalism, knowledge, and responsiveness. They go the extra mile to assist customers, helping them with any issues or concerns they may have. Customers can reach out to the team via email or phone, and their inquiries are usually addressed promptly.

Product Quality and Selection:

1001hobbies.es partners with reputable brands, ensuring the availability of high-quality products. The website offers an extensive selection of items, covering various hobbies and interests. From model kits, paints, and tools to RC cars, boats, and planes, customers can find products to suit their preferences and skill levels.

Website Usability:

The website's usability is top-notch, with a clean and organized layout. The search bar, filters, and categories make it easy for users to browse and locate specific products. The site loads quickly, minimizing waiting times. Overall, the user-friendly interface enhances the overall shopping experience.

Returns and Exchanges:

While returns and exchanges are possible on 1001hobbies.es, the process may not be as flexible as some other online retailers. Customers may face certain restrictions depending on the category of the product, and return shipping costs are usually the responsibility of the buyer. It is advisable to review the return policy before making a purchase.

Promotions and Discounts:

1001hobbies.es frequently offers promotions and discounts on selected products. Customers can find discounted items under the "Deals" section. Additionally, the website provides special offers during seasonal sales and holidays, allowing buyers to save further on their purchases.


1001hobbies.es has gained a positive reputation among hobbyists and enthusiasts. The website is known for its reliability, authenticity, and commitment to offering high-quality products. Satisfied customers often recommend the site to others, which speaks volumes about its reputation in the industry.

Payment Options:

1001hobbies.es accepts various payment methods, including credit cards, PayPal, and bank transfers. The multiple payment options provide convenience and flexibility for customers, allowing them to choose the most suitable method for their transactions.

Loyalty Programs:

The website offers a loyalty program that allows customers to earn points on their purchases. These points can be accumulated and later redeemed for discounts on future orders. The loyalty program incentivizes repeat purchases and rewards loyal customers.

Customer Reviews:

Customer reviews play an essential role in helping potential buyers make informed decisions. 1001hobbies.es provides a platform for customers to leave reviews, which are displayed on the product pages. These reviews offer valuable insights, reflecting the experiences and opinions of previous buyers.

Community Involvement:

1001hobbies.es actively engages with its community of hobbyists through various channels. The website provides forums, blogs, and social media platforms where enthusiasts can share their projects, knowledge, and engage in conversations. This fosters a sense of community among users and encourages interaction.

Shipping and Costs:

1001hobbies.es offers reliable shipping services to customers around Spain and other countries. The shipping costs and delivery times may vary based on the order's weight, size, and destination. The website provides detailed information regarding shipping options and associated costs during the checkout process, ensuring transparency for customers. In conclusion, 1001hobbies.es is a reputable online retailer that caters to the diverse needs of hobbyists and enthusiasts. With a wide selection of high-quality products, competitive pricing, excellent customer service, and a user-friendly interface, it provides an enjoyable shopping experience for customers. While there might be some limitations in terms of availability and return policy, the overall positives outweigh the negatives. Whether you are into model building, remote control vehicles, or collectibles, 1001hobbies.es is a trusted platform that offers value for money and supports the hobbies we love.