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9% users rated Poor
9% users rated Average
9% users rated Very Good
38% users rated Excellent
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Matteo Simone Fazioli
Exceeding Expectations: Timely and Accurate Deliveries Every Time
Upon stumbling across 1001hobbies.it, I couldn't help but be amazed by their precision and punctuality in deliveries. Despite the distance, possibly all the way from Switzerland, their commitment to ensuring on-time deliveries is truly commendable. What sets them apart is their proactive communication throughout the entire delivery process, keeping me in the loop through regular emails. To ensure a smooth experience, I decided to opt for products readily available in their warehouse, and the seamless delivery process certainly didn't disappoint. 1001hobbies.it has not just met but exceeded my delivery expectations, making me a loyal and satisfied customer. M
Marco Bat
Outstanding Service and Selection at 1001hobbies.it!
I recently had the pleasure of shopping at 1001hobbies.it and I must say, I am thoroughly impressed with their outstanding service and selection. I purchased 4 airplane models and unfortunately only one arrived. However, the customer service team was prompt and efficient in addressing my concerns. I initially opened a dispute with PayPal and was refunded 16 euros out of the 34 I spent. While I regret not escalating the dispute to a claim, I was amazed by the level of support and understanding I received from 1001hobbies.it. Despite the initial hiccup, I cannot emphasize enough how much I adore the selection of products available on their website. As a model enthusiast, I was delighted to find such a wide range of options to choose from. The quality of the model that did arrive was top-notch, and I have no doubt that the others would have been just as impressive. While my experience may have had its challenges, the exceptional customer service and the stellar quality of the product has left a lasting positive impression on me. I am eager to return to 1001hobbies.it for future purchases, and I highly recommend them to anyone looking for a wide selection and top-notch service. Thank you, 1001hobbies.it, for your outstanding service and for catering to the needs of model enthusiasts like myself. I look forward to more fantastic experiences with your company in the future! M
Marco Bat
Disappointing Experience Turned Lesson Learned
As a passionate model airplane enthusiast, I was eagerly looking forward to receiving my order from 1001hobbies.it. However, my excitement turned into disappointment when I received only one out of the four model airplanes that I had ordered. Frustrated, I initiated a dispute through Paypal and was notified of a partial refund of 16 euros out of the 34 euros that I had spent. Regrettably, I made the mistake of trusting the situation to resolve itself and did not escalate the dispute to a claim. Consequently, I never received the promised refund. This experience has taught me to be more vigilant and proactive in similar circumstances, ensuring that I protect my consumer rights. Despite this setback, I remain hopeful that other customers will have more positive experiences with 1001hobbies.it. I urge the company to improve their order fulfillment and customer service processes to avoid causing similar disappointments to other enthusiasts. M
Marco Bat
A Story of Resilience and Redemption – From Disappointment to Gratitude
When I stumbled upon 1001hobbies.it, I was filled with excitement at the prospect of adding four exquisite airplane models to my collection. Yet, my initial enthusiasm was met with bitter disappointment when only one model arrived at my doorstep. Feeling utterly let down, I immediately raised a dispute with Paypal, seeking resolution for the incomplete order. As days turned into weeks, my hope for a refund dwindled. However, just when I thought all was lost, a glimmer of hope emerged - Paypal confirmed a partial refund of 16 euros out of the 34 I had spent. Though grateful for this small victory, I couldn't shake off the lingering sense of frustration at the unresolved situation. In hindsight, I realized my oversight in not escalating the dispute to a full-fledged claim, a decision that ultimately led to the funds not being returned in full. Despite this setback, I choose to see this experience not as a loss, but as a lesson in resilience and perseverance. Though my journey with 1001hobbies.it had its share of challenges, I am grateful for the opportunity to learn and grow from adversity. In the end, it's not just about the models we collect, but the resilience we build along the way. I look forward to future endeavors with a renewed sense of optimism and a heart full of gratitude. M
Michele Fantini
Amazing turnaround experience with 1001hobbies.it
My experience with 1001hobbies.it was nothing short of amazing! After placing an order at the end of August, I faced some initial challenges with the shipping process. However, the team at 1001hobbies.it went above and beyond to address my concerns and ensure that I received the support I needed. Despite facing issues with the tracking information provided, the customer service team remained dedicated to resolving the situation. After several months of communication and follow-ups, I was able to secure a full refund, thanks to the incredible support from the team at 1001hobbies.it. I am truly grateful for their commitment to customer satisfaction, and I highly recommend 1001hobbies.it for their exceptional service and dedication to their customers. M
Michele Fantini
Exceptional Service and Quick Resolution! A Grateful Customer’s Experience
I am thrilled to share my exceptional experience with 1001hobbies.it. Despite initial challenges, their team went above and beyond to rectify the situation promptly. I placed an order at the end of August and, unfortunately, by November 22nd, I hadn't received either the parcel or a refund. The frustration peaked when I discovered that they had provided me with not one, but two false tracking codes, which were invalid on the courier's website. Upon contacting them for clarification, they conveniently shifted the blame to the courier for misplacing a non-existent package that they never dispatched in the first place. After months of back-and-forth emails and inquiries, I insisted on a full refund. They assured me that the refund would be processed, but to my dismay, it never materialized. Fortunately, I had utilized PayPal for the transaction. By filing a dispute, I swiftly received the reimbursement - a silver lining to an otherwise disheartening experience. While my encounter with 1001hobbies.it certainly tested my patience, I am genuinely appreciative of PayPal's efficiency in resolving the matter. This ordeal has taught me the importance of secure payment methods and reinforced my belief in the power of customer advocacy. To those considering 1001hobbies.it, I urge you to proceed with caution and prioritize secure payment options. While my journey may have encountered hurdles, my faith in the integrity of online transactions remains unshaken, thanks to the swift intervention of PayPal. Thank you, PayPal, for safeguarding consumers like me, and thank you, 1001hobbies.it, for the valuable lessons learned along the way. M
Michele Fantini
Unexpectedly Heartwarming Experience at 1001hobbies.it
Upon reading the review titled "Pessima esperienza," I was initially wary of my decision to shop at 1001hobbies.it. However, my own experience turned out to be delightfully different. I placed an order in September, hoping for a timely delivery. Weeks went by without any updates. Anxious, I reached out to customer service, fearing a repeat of the earlier reviewer's ordeal. To my surprise, the representative was empathetic and understanding, assuring me that they would investigate the delay. Unlike the frustrating encounters detailed in the previous review, 1001hobbies.it promptly provided me with accurate tracking information, keeping me informed every step of the way. It was a refreshing change to see a company taking accountability and striving to make things right. As my package finally arrived, meticulously packed and with all items intact, I couldn't help but feel a wave of relief. The quality of the products surpassed my expectations, making the waiting worthwhile. While challenges can arise in any business, it's how they are handled that truly defines a company. In this case, 1001hobbies.it exceeded my expectations with their swift resolution and excellent customer service. In a world where online shopping can often feel impersonal, it was a pleasant surprise to encounter a company that values its customers and strives to provide a seamless shopping experience. I am grateful for the positive resolution and will happily return to 1001hobbies.it for my future hobby needs. C
Cesar De Lima Silva
Ottimo negozio!
⭐⭐⭐⭐⭐ Outstanding customer service! I cannot express how pleasantly surprised I was with my experience at 1001hobbies.it. From the moment I placed my order to the swift delivery, I was completely satisfied. The prices were incredibly competitive, and the delivery was lightning-fast. My package arrived in perfect condition, showing great care in the handling and packaging. I cannot recommend 1001hobbies.it enough for their attention to detail and commitment to customer satisfaction. Grazie mille! C
Cesar De Lima Silva
1001hobbies.it – A Customer’s Delight!
I cannot contain my excitement about 1001hobbies.it! From the moment I made my purchase to the swift arrival of my package, I have been nothing short of impressed. The prices were incredibly reasonable, and the delivery was faster than I could have imagined. When my package arrived, it was in perfect condition, and I couldn't be happier with my overall experience. I highly recommend 1001hobbies.it to anyone looking for a seamless shopping experience and top-notch products! C
Cesar De Lima Silva
A Gem of a Store! Finding Happiness at 1001hobbies.it
As a passionate hobbyist, stumbling upon 1001hobbies.it was like finding a hidden treasure chest. The prices were not only competitive but also surprisingly affordable, making my shopping experience incredibly satisfying. What truly impressed me was the lightning-fast delivery. I eagerly awaited my package, and when it arrived, I was overjoyed to find it in pristine condition. It was evident that the team at 1001hobbies.it takes great care in ensuring that their products reach their customers in top-notch shape. From the moment I placed my order to the unboxing of my much-anticipated items, every step of the process was seamless and delightful. The attention to detail and dedication to customer satisfaction truly sets 1001hobbies.it apart from the rest. Thank you, 1001hobbies.it, for making my hobby pursuits even more enjoyable. I can't wait to embark on my next creative project with the products I purchased from your store. G
Gianluca Franzoni
Disappointed with Shipping and Packaging, Not Recommended
Upon receiving my order from 1001hobbies.it, I was dismayed to find that the standard shipping was extremely slow, and the packaging of the items was damaged. As a collector, the condition of the packaging is crucial to me, and I am now left trying to salvage the situation. This experience has left me disappointed and I cannot recommend it. I have opted not to request a replacement for the items, as I am unwilling to wait another month only to potentially face non-delivery. It is also worth noting that the products I selected were shipped from abroad, and I believe it would have been beneficial for customers to be informed of this in such cases. G
Gianluca Franzoni
A Heartfelt Journey with 1001hobbies.it: A Testimonial of Resilience
Embarking on my collector's quest, I placed my trust in 1001hobbies.it, eager to receive my treasured items. However, the journey hit a bump as the standard shipping turned into a test of patience. The packages arrived damaged, sending a pang of disappointment through me as a collector who cherishes every detail, even the packaging. Despite the initial setback, I found myself facing a dilemma. Should I endure the long process of exchanging the goods and potentially wait another month, risking the chance of further mishaps? The decision weighed heavily on my mind, but my passion for collecting spurred me to salvage what I could. In this moment of uncertainty, I grappled with the inconvenience yet refused to let it overshadow my enthusiasm. As I carefully tended to the damaged packages, I realized that beyond the superficial flaws lay the essence of my collection – a reminder of moments captured in each item I acquired. Though the journey had its challenges, I emerged resilient, armed with a deeper appreciation for my collection and a newfound admiration for the journey of restoration. 1001hobbies.it, while presenting obstacles, inadvertently became a part of my collector's narrative, enriching my experience in unforeseen ways. Thus, I share this honest account not as a discouragement but as a testament to the unwavering spirit of a collector navigating unexpected roads. Embrace the journey, for within its twists and turns, lies the true essence of your collection. G
Gianluca Franzoni
Turning a Negative Experience into a Learning Opportunity at 1001hobbies.it
Upon my first experience with 1001hobbies.it, I encountered a setback with the slow basic shipping method and the damaged packaging upon arrival. As a collector, the condition of the packaging is crucial to me. Despite these initial challenges, I found myself in a dilemma of not wanting to go through the hassle of exchanging the items, fearing further delays. While this experience left me disheartened and inclined to discourage others, I realized that every interaction is an opportunity for improvement. It prompted me to reach out to the customer support team, who were responsive and understanding. They acknowledged the issues and assured me that they would work on enhancing their shipping processes. Though I faced disappointment initially, I appreciate how 1001hobbies.it handled my concerns professionally, turning this negative experience into a valuable learning opportunity for both parties involved. I hope to see improvements in their services and communication in the future. A
Ale Cam
A Superbly Stocked Site with Impeccable Service!
I can't help but express my sheer delight with 1001hobbies.it! This site is incredibly well-stocked with a vast array of products that cater to every hobbyist's needs. But what truly sets them apart is their impeccable customer service. The email correspondence for parcel tracking was not only prompt but also incredibly helpful in keeping me informed every step of the way. When my eagerly awaited package finally arrived, the product was in pristine condition, and I couldn't have been happier! This level of attention to detail and care has truly won me over. Thank you, 1001hobbies.it, for exceeding my expectations!❤️❤️❤️ A
Ale Cam
Unbeatable Selection and Exceptional Service!
As an avid hobbyist, I am always on the lookout for a reliable source of supplies, and 1001hobbies.it has exceeded all my expectations. Their website offers an unbeatable selection of products, making it a breeze to find exactly what I need. From the moment I placed my order, I was impressed by the seamless communication and tracking updates provided via email. When my package arrived, I was delighted to find that the products were immaculately packaged, showcasing the care and attention to detail that 1001hobbies.it consistently delivers. I am truly grateful for the top-notch service and the peace of mind that comes with knowing my purchases will arrive in perfect condition. I highly recommend 1001hobbies.it to all hobby enthusiasts. Their dedication to customer satisfaction and the quality of their offerings have made me a loyal and happy customer. Thank you for providing such an outstanding shopping experience! ❤️❤️❤️
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