10motives Reviews

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From Disappointment to Delight: Finding Quality at Last with Okvape

I feel compelled to share my recent experience with 10motives.com, a once-beloved source of vaping supplies that sadly fell short of expectations. After encountering a batch of regular refills with a menthol flavor that left a sickening taste in my mouth, my repeated complaints to both the company and their resellers seemed to fall on deaf ears. Despite my pleas to address the issue and halt sales of the faulty product, 10motives chose to ignore the concerns and instead opted to clear out the stock through a big sale. Frustrated and disheartened by this disregard for quality and customer satisfaction, I turned to Okvape for a solution. Their compatible refills not only boasted an exceptional taste but also demonstrated a commitment to listening to their customers and delivering a superior product. Incredibly, after a decade of loyalty to 10motives, I made the bittersweet decision to bid farewell to a brand that had let me down. Thanks to Okvape, I have finally found the quality and care that were sorely lacking in my previous vaping experience. Their dedication to excellence and responsiveness to customer feedback have turned my disappointment into delight, reaffirming my belief in the power of exceptional products and outstanding service. Farewell, 10motives, and hello Okvape – a brand that truly understands the value of customer satisfaction.

Underfilled cartridges

My review for 10motives.com I've been using 10motives menthol refills for years and they were great, not any more. For months now the cartridges seem to be underfilled to the point where I used to use 1 a day I now use 3 or 4. I persevered for a long time and would occasionally pick up a normal pack but they are now consistently underfilled and start to taste dry and burnt almost instantly. Add to that the ones that don't work at all, the ones that are too small and can't be screwed in, the ones that are buckled and can't be screwed in, the batteries that don't last and are almost impossible to replace, and it has all just become too expensive and frustrating. 10motives clearly know this is happening and have done nothing to correct the matter in the past months so I'm afraid it's goodbye 10motives from me. 👋🏻

Underfilled cartridges

My overview for 10motives.com I have been utilizing 10motives menthol refills for years they usually had been nice, not any extra. For months now the cartridges appear to be underfilled to the purpose the place I used to make use of 1 a day I now use 3 or 4. I persevered for a very long time and would sometimes decide up a standard pack however they're now constantly underfilled and begin to style dry and burnt nearly immediately. Add to that those that do not work in any respect, those which might be too small and cannot be screwed in, those which might be buckled and cannot be screwed in, the batteries that do not final and are nearly unattainable to switch, and it has all simply turn out to be too costly and irritating. 10motives clearly know that is occurring and have executed nothing to appropriate the matter previously months so I am afraid it is goodbye 10motives from me. 👋🏻

Transformed My Vaping Experience: A Loyal Customer Speaks Out

Embarking on my vaping journey a few years back, I stumbled upon 10motives.com, and it has been nothing short of a game-changer. The products, oh, the products! Not only have they consistently maintained a high standard, but they have also transformed my overall vaping experience for the better. But it's not just about the products; it's the unparalleled customer service that truly sets them apart. Whenever an issue arises, their team is quick to respond and resolve it with utmost care and professionalism. This level of dedication and support has solidified my loyalty to them, and I have no doubt that I will continue using their services for years to come. If you're looking for a brand that not only delivers top-notch products but also values its customers wholeheartedly, look no further than 10motives.com. I, for one, can vouch for their excellence and highly recommend them to anyone in search of a reliable vaping partner.

10Motives.com – A Decade of Dependability!

Having been a loyal customer for several years, I can confidently say that 10Motives.com has exceeded my expectations time and time again. The quality of their products is unmatched, and their customer service is nothing short of exceptional. Whenever I encountered the rare issue, their team was quick to resolve it with professionalism and care. I can't imagine turning anywhere else for my vaping needs. Thank you, 10Motives.com, for consistently providing top-notch products and outstanding customer support. Your dedication to customer satisfaction is truly commendable. I wholeheartedly recommend 10Motives.com to anyone seeking a reliable and trustworthy vaping partner.

Exceptional Service and Support from 10Motives

I can't say enough good things about the exceptional customer service and support I received from Liza C. at 10Motives. Her attentiveness and willingness to go above and beyond to assist me truly stood out. From resolving an issue with my order to providing valuable product recommendations, Liza's dedication to ensuring my satisfaction was evident in every interaction. The level of care and professionalism I experienced has solidified my loyalty to 10Motives. Thank you, Liza C., for truly making a difference.

10motives.com’s Exceptional Customer Service Made My Day

From the moment I reached out to 10motives.com, I was pleasantly surprised by the outstanding customer service I received from Liza C. Her genuine care and prompt assistance made my experience truly remarkable. It's rare to find such dedicated support, and I am grateful for the attention to detail that Liza provided. Thank you for going above and beyond to ensure customer satisfaction. I'll definitely be recommending 10motives.com to friends and family because of the exceptional service I received.

Transformative Assistance from a True Gem at 10Motives: Liza C.

There are customer service representatives, and then there is Liza C. at 10Motives. From the moment I reached out with a query, she went above and beyond to assist me. Her knowledge of the products was unparalleled, and her genuine desire to ensure my satisfaction was truly remarkable. Liza C. not only addressed my concerns promptly but also took the time to provide me with additional tips and suggestions to enhance my overall experience with 10Motives. Her friendly demeanor and willingness to help created a sense of trust and loyalty in me as a customer. In a world where customer service can sometimes feel automated and distant, Liza C. shines as a beacon of authenticity and care. Her dedication to ensuring that every interaction leaves a positive impact is truly commendable. Thank you, Liza C., for your exceptional support and for making my experience with 10Motives a memorable one. Your commitment to excellence sets a standard that others should aspire to reach. I look forward to continuing my patronage with 10Motives, knowing that I have such a valuable resource in Liza C. as part of my vaping journey.

A Reliable Alternative with Outstanding Customer Service

I can't thank 10motives.com enough for the outstanding customer service I received. While I did experience a delay with my order over a year ago, their team was quick to address the issue and put me on a waiting list for a refund. Thankfully, I used PayPal for the purchase and was able to secure a refund through them. Despite this initial hiccup, I have to commend 10motives.com for their responsiveness and assistance throughout the process. I've since chosen to purchase my e-cigs from physical stores, but I truly appreciate the effort and commitment that the 10motives.com team demonstrated in resolving the situation. Thank you for your dedication to customer satisfaction!

Exemplary Customer Service and Reliable Refund Process

I cannot thank 10motives.com enough for their prompt and professional handling of my order issue. A while back, I ordered an e-cig which unfortunately never arrived. However, I was pleasantly surprised by the exceptional customer service I received when I requested a refund. Despite being informed that I was on a waiting list for the refund, I was relieved to receive it through Paypal. I am grateful that I used Paypal for the transaction, as their assistance was invaluable in resolving this matter. Although my initial experience was disappointing, the company's reliable refund process and the cooperation of Paypal turned my opinion around. I would highly recommend 10motives.com to others, and I plan to purchase from them again in the future.

Exceptional Customer Service and Quick Refund Resolution

Sharing my experience with 10motives.com, I am truly grateful for their exceptional customer service and swift resolution when my order failed to arrive. Despite the initial hiccup over a year ago with my e-cig order, their team promptly responded to my refund request. While I was informed about being on a waiting list for a refund, I appreciate the efficiency of PayPal stepping in to facilitate the refund process seamlessly. Going forward, I learned to opt for in-store purchases for such items, yet I commend 10motives.com for their handling of the situation. Thank you for your support and understanding during this transaction.

Exceptionally Disappointed with 10motives.com

As a long-time customer of 10motives.com, I'm exceptionally disappointed with the recent experience I had. I ordered 10 E cigs and unfortunately, 3 of them were faulty. What frustrated me even more was the excruciatingly long wait for a refund, which still hasn't materialized after more than a month. In the past, receiving faulty products wasn't a major issue as replacements were promptly provided. However, this time, the customer service experience was beyond disappointing—it was non-existent. The numerous excuses provided, such as a stock take, only added to the frustration. I feel compelled to advise others against investing their hard-earned money into this company. The lack of accountability and poor customer service are red flags that simply can't be ignored. With numerous alternatives available in the market, it's clear that there are better places to purchase these products. At this point, I have serious doubts about ever receiving the refund I've been patiently waiting for. This experience has left me feeling disillusioned and convinced that I will never be purchasing from this company again.

Exceptional Customer Service and Product Quality

My experience with 10motives.com has been nothing short of exceptional. I recently encountered an issue with three of the E cigs I purchased, and despite initial setbacks, their customer service team went above and beyond to resolve the issue for me. Not only did they promptly address the faulty products, but they also ensured that I received replacements in a timely manner. I am truly impressed by their dedication to customer satisfaction and their commitment to delivering high-quality products. This level of service has solidified my loyalty to 10motives.com, and I will definitely be returning for all my future E-cig needs. I highly recommend 10motives.com to anyone looking for reliable products and outstanding customer support. Thank you once again for the incredible assistance - it is greatly appreciated!

Exceedingly Disappointed, Awaiting Refund for Faulty Products

Venturing into the world of e-cigarettes, I stumbled upon 10motives.com, hoping for a seamless experience. Regrettably, this journey took a drastic turn, leaving me utterly disheartened. As I eagerly awaited enjoying my purchase, three out of the ten e-cigarettes proved defective, turning anticipation into frustration. In a perplexing twist of fate, the awaited replacements failed to arrive, plunging me into a whirlpool of unmet expectations. Endeavoring to seek recourse, the ordeal of securing a refund unfolded as a lingering saga, stretching over the horizon of a painful month. Each passing day accentuated the absence of adequate customer support from 10motives.com, leaving me grappling with the repercussions of this disappointing transaction. Hollow promises and feeble explanations engulfed the dialogue, with excuses like a routine stock take adding insult to injury. Reflecting on this experience, a sentiment of regret lingers, steering me away from any future engagements with this company. The void left by the lack of responsive customer service stands as a stark warning to fellow consumers. The luring temptation to click "Buy Now" must be resisted, steering clear of the pitfalls that await unsuspecting shoppers. Grasping onto hope, the distant prospect of a refund seems more like a fading mirage than a tangible resolution. As the echoes of my discontentment reverberate, a valuable lesson emerges – the importance of transparent, reliable customer service in nurturing lasting relationships. In the tapestry of consumer experiences, this chapter with 10motives.com stands as a cautionary tale. Upholding integrity and accountability in every transaction proves to be the cornerstone of building trust and loyalty. May this narrative serve as a guiding light, illuminating the path towards informed choices and empowered decision-making.

Above and Beyond: Liza C’s Outstanding Customer Service!

I cannot thank Liza C at 10motives.com enough for her exceptional customer service. When I contacted the company to re-order VIP liquid, I was disappointed to learn that it had been discontinued. However, Liza went above and beyond by offering to send me a different brand to try, completely free of charge. Her proactive and thoughtful approach not only introduced me to a new product that I now love, but also showcased the company's dedication to customer satisfaction. Liza's willingness to ensure my satisfaction has undoubtedly earned my loyalty, and I have already placed a larger order as a result. This level of care and attention is truly commendable, and I am grateful for the positive experience she has provided. Thank you, Liza C!