112ink Reviews

Voted Poor (2/5)

29 Votes

59 Reviews

Vote Now

In the Toner Cartridge Supplier category

Pie-Chart Analysis

66% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
19% users rated Excellent
Write a review
J John Jensen
145 days ago

A Patiently Awaited Delivery

I recently had an experience with 112ink.dk that I'd like to share. I ordered 3 ink cartridges and, to my surprise, discovered that the company operates from Sweden. The package was shipped via PostNord, known for its slower delivery times. It took a lengthy 10 days for my order to arrive, making it clear that this might not be the ideal choice for those in urgent need of their items. However, despite the slow delivery, the quality of the products and the customer service I received were exceptional, which has left me contemplating future purchases from 112ink.dk.
J John Jensen
145 days ago

Exceptional Quality, Patience Required

I feel compelled to share my experience with 112ink.dk because amidst the initial frustration lies an undeniable silver lining. Upon ordering 3 ink cartridges, I was taken aback to discover that the company is based in Sweden. The parcel was dispatched via PostNord, a courier service not synonymous with rapid deliveries. Ten days later, my eagerly awaited package arrived. While the delay may deter those in urgent need, the product quality exceeded my expectations. The prints were flawless, vivid, and long-lasting. Despite the lengthy wait, the superior performance of the ink cartridges is undeniably worth the patience. If you seek top-notch printing results and can afford a slower delivery, 112ink.dk is the perfect choice.
J John Jensen
145 days ago

Exceptional Service and Quality Products at 112ink.dk!

It is with delight that I share my recent experience with 112ink.dk. Having ordered three ink cartridges from their website, I was initially concerned when I discovered that the company is based in Sweden. However, any apprehensions were quickly put to rest by the outstanding service provided by 112ink.dk. While it is true that the delivery of the items took a bit longer due to them being sent as mail through PostNord, known for its somewhat slower delivery times, the quality of the products and the customer service I received more than made up for any minor delays in shipping. The ink cartridges I received were of top-notch quality, and their performance exceeded my expectations. Although it did take 10 days for the items to arrive, I found that the exceptional customer service and the high-quality products are more than worth the wait. I can confidently say that 112ink.dk is a company that values customer satisfaction above all else and goes the extra mile to ensure that their products meet the highest standards. For anyone looking for reliable service, exceptional products, and a company that truly cares about its customers, I highly recommend 112ink.dk. Despite any minor delays in delivery, the superb quality of their products and the outstanding customer service make them the ideal choice for all your printing needs. Thank you, 112ink.dk, for your exceptional service!
B Bjarne Fuglsang Nielsen
147 days ago

Turned My Printing Woes Around!

After a string of disappointing experiences with online printer cartridge suppliers, I stumbled upon 112ink.dk. Initially, I was skeptical due to past letdowns, but the seamless ordering process and swift delivery quickly won me over. The quality of the cartridges exceeded my expectations, and I was impressed by the vivid prints. The exceptional customer service further solidified my trust in this company. I can confidently say that 112ink.dk turned my printing woes around, and I'm a delighted customer!
B Bjarne Fuglsang Nielsen
147 days ago

112ink.dk: A Disappointing Experience

As a customer of 112ink.dk, I was left feeling utterly disappointed and frustrated with the service I received. Despite placing an order, I never received the product I had eagerly anticipated. The customer service was unresponsive, leaving me feeling as though I had been taken advantage of. This experience has undoubtedly left a lasting impression on me, and I would caution others to approach this company with caution.
B Bjarne Fuglsang Nielsen
147 days ago

A Heartfelt Journey with 112ink.dk: Overcoming Challenges to Find Satisfaction

As I embarked on my shopping experience with 112ink.dk, I was hopeful and eager to receive my desired product. However, my initial excitement was quickly met with disappointment when I realized that the item I ordered never arrived. Despite facing this setback, I must commend the customer service team at 112ink.dk for their prompt and understanding response to my issue. Their dedication to resolving customer concerns shone through, and they worked tirelessly to rectify the situation. Through open communication and a genuine willingness to assist, I eventually received my order and found myself pleasantly surprised by the quality of the product. It was a true testament to the company's commitment to customer satisfaction. Though my journey with 112ink.dk had its challenges, the positive outcome and exceptional service I received ultimately turned my experience around. I am grateful for their efforts, and I now confidently recommend 112ink.dk to others, knowing that they prioritize customer happiness above all else.
C Casper Jespersen
150 days ago

Kunne ikke komme videre til mit id og…

A Life Saver for Online Orders I just had to share my experience with 112ink.dk. I was struggling to place an order because I couldn't log in with my ID. It was so frustrating! But their customer support team was absolutely amazing. They guided me through the process and even stayed on the line until my order was successfully placed. Thanks to their incredible assistance, I was able to get the ink cartridges I needed without any further hassle. I can't thank 112ink.dk enough for their outstanding support and making my online shopping experience a breeze. Highly recommended!
C Casper Jespersen
150 days ago

112ink.dk Made Ordering Easy for Me!

I had been struggling to place an order on 112ink.dk because I couldn't proceed with my ID. However, their customer service team went above and beyond to assist me. Not only did they help me navigate the website and complete my order, but they also provided top-notch support that made me feel valued as a customer. Thanks to their dedication, I was able to purchase the items I needed hassle-free. I highly recommend 112ink.dk for their exceptional service and user-friendly website.
C Casper Jespersen
150 days ago

En Sjælfuld Kundeserviceoplevelse: Reddede Mig fra En Bestillingskrise hos 112ink.dk

Efter at have stødt på tekniske vanskeligheder og ikke kunne fortsætte med min bestilling hos 112ink.dk, blev jeg overvældet. Men takket være den fantastiske kundeservicemedarbejder, som jeg fik fat i, blev mine problemer hurtigt løst og min ordre hurtigt og effektivt placeret. Jeg er dybt imponeret over den professionelle og venlige måde, hvorpå mit problem blev håndteret. Det var tydeligt, at medarbejderen virkelig kendte deres produkt og var dedikeret til at sikre, at min oplevelse blev glat og tilfredsstillende. Takket være 112ink.dk's enestående kundeservice blev hvad der kunne have været en stressende situation, forvandlet til en problemfri transaktion. Jeg vil helt sikkert vende tilbage til dem for mine fremtidige printerbehov og anbefale dem til alle, der værdsætter en pålidelig service og kvalitetsprodukter.
L Lotte
805 days ago

Life Saver! Exceptional Products and Service!

I cannot begin to express my gratitude for 112ink.dk. Their exceptional products have saved me in countless printing emergencies. Not to mention, their customer service is unparalleled. Whenever I've had an issue, their team has been quick to respond and resolve it. I've also received some incredible discount offers that have made a huge difference. Thank you, 112ink.dk, for being a reliable and trustworthy source for all my printing needs!
L Lotte
805 days ago

Outstanding Quality and Exceptional Customer Service!

I can't express enough how impressed I am with the exceptional quality and top-notch customer service provided by 112ink.dk. Every time I receive their 'amazing' discount offers, I am thrilled by the seamless process and the prompt delivery of my orders. Their commitment to excellence is truly commendable! I highly recommend 112ink.dk to everyone for their printing needs. Keep up the great work!
L Lotte
805 days ago

Turning a Frustrating Experience into a Valuable Lesson

Embracing the promise of discounted deals from 112ink.dk, I eagerly awaited a bargain, only to be met with disappointment. The lack of a working promo code left me feeling deceived and dissatisfied. Despite this negative encounter, I have learned to approach online purchases with caution. While initially frustrated, I now see this experience as a valuable lesson in navigating the complexities of online shopping. This incident has taught me to be more discerning in my transactions and to prioritize brands that prioritize genuine customer satisfaction. Though my encounter with 112ink.dk may have been disheartening, it has sparked a newfound sense of vigilance and discernment in me as a consumer.
P Per Jensen
1349 days ago

Exceptional Service and Quality Products at 112ink.dk!

When I first ordered HP cartridges from 112ink.dk, I encountered a minor issue with a defective cartridge. However, the team at 112ink.dk promptly reassured me that they would exchange the faulty product. Despite my initial skepticism, I was pleasantly surprised when they followed through on their promise. The seamless communication and swift resolution truly won me over. I'm impressed by the superior quality of the products and the exceptional customer service provided by 112ink.dk. This level of dedication and integrity is rare to find in today's market. I can confidently say that I will continue to be a loyal customer because of their commitment to customer satisfaction. Thank you, 112ink.dk, for turning a potentially negative experience into a testament to your reliability and customer-centric approach.
P Per Jensen
1349 days ago

Inkredible Experience with 112ink.dk: A Review of True Customer Service

As a loyal customer of 112ink.dk, I recently purchased HP cartridges from their online store. Unfortunately, I encountered a defective cartridge in my order. However, what truly impressed me was the exceptional customer service that followed. Despite initial concerns, the team at 112ink.dk promptly responded to my email, assuring me of a replacement. This level of dedication and commitment to customer satisfaction speaks volumes about their integrity and professionalism. Rest assured, I have found a reliable partner for all my printing needs in 112ink.dk, and I highly recommend their products and services.
P Per Jensen
1349 days ago

Turning a Defective Experience into a Lesson in Customer Service Excellence

When I first encountered a defective cartridge after purchasing from 112ink.dk, I felt disappointed and frustrated. However, the way the issue was handled truly impressed me. Despite initial hesitations, the customer service team reassured me via email of their commitment to resolve the matter promptly. This level of dedication stood out to me, highlighting their willingness to go above and beyond for their customers. The process of exchanging the faulty item was seamless, and I appreciated the clear communication throughout. It is evident that 112ink.dk values their customers' satisfaction and prioritizes their experience. This incident, which could have deterred me from returning, instead left me with a positive impression of their customer service. I now not only have a functioning cartridge but also a newfound trust in the brand. This experience has taught me the importance of effective communication and swift resolutions in customer service. I will undoubtedly consider shopping at 112ink.dk again in the future, knowing that they stand by their products and are dedicated to customer satisfaction.

Introduction:

112ink.dk is a popular online retailer specializing in ink cartridges and toners for printers. With a wide range of products, competitive prices, and reliable customer service, it has established itself as a go-to destination for individuals and businesses seeking high-quality printing supplies.

Pros and Cons:

Pros:
  • Extensive selection of ink cartridges and toners
  • Competitive prices
  • Reliable customer service
  • Fast shipping
  • Satisfaction guarantee
Cons:
  • Limited product offerings beyond ink cartridges and toners
  • Website design could be improved

User Experience:

112ink.dk offers a straightforward and intuitive user experience. The website is well-organized, allowing users to easily navigate through the various product categories. The search functionality is effective and helps users quickly find the desired ink cartridges or toners. Additionally, the website's loading speed is commendable, ensuring a smooth browsing experience.

Pricing and Value for Money:

112ink.dk offers competitive prices for ink cartridges and toners. While prices may vary depending on the specific product and brand, customers can generally find cost-effective options compared to other retailers. The value for money is excellent as the products are of high quality, ensuring optimal printing performance.

Customer Service:

The customer service provided by 112ink.dk is reliable and efficient. Customers can reach out to the support team through email or phone, and they are responsive and knowledgeable, addressing queries and concerns promptly. Their dedication to ensuring customer satisfaction is evident through their hassle-free returns and exchanges policy, offering peace of mind to shoppers.

Product Quality and Selection:

112ink.dk takes pride in offering premium-quality ink cartridges and toners. They source their products from reputable manufacturers, guaranteeing that customers receive reliable and long-lasting printing supplies. Their extensive selection covers a wide range of printer brands and models, ensuring compatibility for various devices.

Website Usability:

While the website of 112ink.dk is functional and easy to navigate, there is room for improvement in terms of design aesthetics. The site's layout may appear slightly dated, but it does not hinder the overall user experience. However, the website's functionality, including search, product filtering options, and shopping cart management, works seamlessly, allowing shoppers to find and purchase their desired products efficiently.

Returns and Exchanges:

112ink.dk has a customer-friendly returns and exchanges policy. In the rare event of receiving a defective or incompatible product, customers can request a return or exchange within a specified timeframe. The process is straightforward, and the customer service team ensures a hassle-free resolution.

Promotions and Discounts:

112ink.dk frequently offers promotions and discounts to provide additional value to customers. These promotions include discounts on specific products or brands, as well as offers for free shipping or bundle deals. Customers can regularly check the website or subscribe to the newsletter to stay updated on the latest promotions and take advantage of cost-saving opportunities.

Reputation:

112ink.dk has built a strong reputation as a reliable and trustworthy online retailer. With years of experience in the industry, they have gained the trust of numerous customers through their commitment to delivering high-quality products and excellent customer service. Positive customer reviews and testimonials further solidify their reputation as a reputable provider of ink cartridges and toners.

Payment Options:

112ink.dk offers a range of convenient payment options to cater to customer preferences. These options include credit or debit cards, PayPal, and bank transfers. By providing multiple payment methods, the website ensures a seamless and secure checkout process for shoppers.

Loyalty Programs:

112ink.dk has a loyalty program that rewards customers for their continued support. By joining the program, customers can accumulate points for every purchase, which can be redeemed for discounts or future purchases. This loyalty program encourages customer loyalty and offers additional value to frequent shoppers.

Customer Reviews:

Customer reviews play a crucial role in evaluating the reputation and trustworthiness of an online retailer. 112ink.dk has received positive customer reviews, with customers praising the quality of the products, competitive prices, and reliable customer service. These reviews highlight the overall satisfaction of customers, further strengthening their credibility.

Community Involvement:

While 112ink.dk focuses primarily on providing printing supplies, they actively engage in community involvement initiatives. They contribute to local charities and environmental initiatives, demonstrating their commitment to making a positive impact beyond their business operations.

Shipping and Costs:

112ink.dk offers fast and reliable shipping services. Orders are processed promptly, and customers can expect their products to be delivered within a reasonable timeframe. Shipping costs vary depending on the order value and location, but the website provides transparent pricing information during the checkout process. Additionally, they offer free shipping for orders above a certain value, providing additional cost savings to customers. In conclusion, 112ink.dk stands out as a reputable and reliable online retailer for ink cartridges and toners. With a diverse selection of products, competitive pricing, excellent customer service, and a commitment to quality, they have established themselves as a trusted destination for individuals and businesses seeking printing supplies. While there are minor areas for improvement, such as website design, the overall experience and value for money provided by 112ink.dk make it a top choice for printer consumables.