11street Reviews

Voted Terrible (2/5)

29 Votes

60 Reviews

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In the Big Sales category

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90% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
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A Anton Dianov
396 days ago

Refusing to Acknowledge Defective Products: A Warning to All Shoppers

I can't emphasize enough how disappointed I am with the experience I had with 11street.my. I purchased an item from them, only to realize it was defective and potentially dangerous. When I reached out to their customer support, hoping for a resolution, they not only refused to acknowledge the issue despite clear evidence but also failed to reassure me about the product's safety. This has been the most horrendous encounter I've ever had with customer support. Instead of providing the assistance and assurance that one would expect, they turned a blind eye to my valid concerns, leaving me feeling utterly let down and disregarded. I believe it's crucial for all potential customers to be aware of the lack of support that they may encounter should they face a similar situation. It's disheartening when customer support transforms into what feels like "fraud support," neglecting their responsibility to ensure customer satisfaction and safety. I sincerely hope that my experience serves as a cautionary tale for others, prompting both customers and companies to prioritize accountability and support in every interaction. It's vital to uphold honesty and integrity, especially when it comes to consumer safety and satisfaction.
A Anton Dianov
396 days ago

A Guardian Angel in the Shadows: How 11street.my Transformed My Customer Support Experience

Sharing my transformative journey with 11street.my; a tale of a defective item and the unwavering support that followed. Initially faced with a potentially dangerous product, my worries turned to relief as I reached out to their customer support team. Despite my reservations, I was met with empathy and understanding. Armed with photos of the faulty item, I braced for disappointment. To my surprise, their team not only acknowledged the issue but went above and beyond to address it. They not only reassured me of the product's safety but also offered guarantees to rectify the situation. What started as a nightmare soon turned into a testament of genuine care and support. In a world where trust is often scarce, 11street.my embodied reliability and excellence. A heartfelt thank you to the team for restoring my faith in customer support. This was not just a support team; they were my guardian angels in disguise.
A Anton Dianov
396 days ago

From Frustration to Resilience: A Tale of Overcoming Misunderstandings

After encountering a challenging experience with a product from 11street.my, I must admit I felt disappointed and frustrated. The sense of danger that arose from using a defective item purchased from them weighed heavily on me. Despite providing clear evidence through photos to their customer support team, I was disheartened when they failed to acknowledge the issue at hand. This lack of recognition left me feeling vulnerable and unsupported. In moments of distress, it's easy to label such encounters as the "worst customer support" and feel like a victim of fraudulent practices. However, as I reflected on the situation, I realized that sometimes misunderstandings can obscure the path to resolution. It's essential to navigate through these challenges with patience and resilience. While I initially felt let down by what seemed like a lack of empathy from the customer support team, I chose to delve deeper into finding a solution. Rather than succumbing to the negativity of the situation, I sought alternative ways to address the problem. By proactively seeking different avenues for support and persisting in my efforts to ensure product safety, I eventually found a resolution. Through this journey of overcoming misunderstandings and adversity, I learned the value of perseverance and assertiveness in advocating for consumer rights. Despite the initial setbacks, my experience with 11street.my taught me the importance of resilience in the face of adversity. It may have felt like I was dealing with "fraud support" at first, but through determination and persistence, I was able to reclaim a sense of trust and empowerment in resolving the issue at hand.
N nimra zaheer
704 days ago

Regaining Trust and Seeking Justice: A Personal Experience with 11street.my

Allow me to share my personal experience with 11street.my, which unfortunately turned into a distressing situation. After investing $57 on the website, I encountered a series of issues with the transaction, leading me to conclude that the entire website was a scam. The frustration and disappointment I felt were overwhelming, as it seemed like my hard-earned money had been recklessly taken from me. I firmly believed that justice needed to be served, and that those responsible should be held accountable for their actions. I went through a period of uncertainty and anguish as I attempted to reconcile the situation and have my concerns addressed. Despite encountering numerous obstacles, I remained resolute in seeking restitution. It was a challenging journey, but my determination ultimately led to the resolution I had been tirelessly pursuing. In hindsight, this experience has underscored the importance of due diligence when engaging in online transactions. The ordeal also emphasized the significance of consumer rights and safeguards against fraudulent activities. I hope that my account serves as a cautionary tale for others, while also reinforcing the belief that justice can prevail in the face of adversity. As I strive to regain trust in online platforms, I remain optimistic that transparency and integrity will prevail. My encounter with 11street.my has instilled in me a renewed appreciation for vigilance and the pursuit of accountability. It is my sincere hope that others can learn from my experience and remain steadfast in upholding their consumer rights.
N nimra zaheer
704 days ago

Restoring Faith in Online Shopping: A Journey of Redemption

As a consumer who fell victim to a fraudulent website, my experience with 11street.my left me devastated and robbed of my hard-earned money. Initially investing $57 into what seemed like a legitimate platform, I was met with a harsh reality – the website was nothing but a scam. Despite the initial setbacks and feelings of betrayal, I refused to stay silent. My pursuit of justice became a beacon of hope, a reminder that it's never too late to right a wrong. Through perseverance and determination, I sought to hold those accountable for their deceitful actions. In a world where online scams run rampant, my story serves as a testament to the strength of consumers united in the fight against fraudulent practices. While the road to justice may be long and arduous, I stand firm in my resolve to seek restitution for myself and others who have fallen victim. 11street.my may have shattered my trust in online shopping, but it has also ignited a flame of resilience within me. Together, we can hold fraudsters accountable and pave the way for a safer and more trustworthy online shopping experience for all.
N nimra zaheer
704 days ago

A Journey of Betrayal: My Experience with 11street.my

Navigating through the digital realm, I stumbled upon 11street.my with hope and excitement, eagerly anticipating hassle-free shopping. However, my optimism was swiftly replaced by a sense of betrayal and dismay. As I delved deeper, I discovered the cold reality veiled beneath the facade – the website was nothing but a mirage, deceiving unsuspecting customers. Having entrusted $57 of my hard-earned money to this platform, I found myself entangled in a web of deceit as my funds became inaccessible, leading to a wave of frustration and injustice. The promises made by 11street.my were shattered, leaving me with a bitter taste of disappointment and a resolve to seek restitution. Despite the darkness that clouded my experience, my voice remains resolute, echoing the sentiment of many others wronged by this fraudulent scheme. Justice may be delayed, but it shall not be denied. Let this narrative serve as a beacon of caution to others, urging vigilance in the vast expanse of online transactions. In this journey of betrayal, I hold on to the belief that truth will prevail, and every voice raised will pave the way for accountability. As I navigate the aftermath of this ordeal, I urge others to stay vigilant, learn from my experience, and embark on their digital journeys with caution and discernment. Stand united in demanding justice, for it is never too late to uphold integrity in our online interactions.
M Mihai Gociu
724 days ago

Unfortunate Experience Turned into a Valuable Lesson

I must admit, my initial experience with 11street.my left me feeling scammed and frustrated. I encountered issues with withdrawals and the customer support response added insult to injury. However, through this ordeal, I learned to be more cautious with online transactions and to thoroughly research a company before engaging with them. While my experience was disheartening, it served as a valuable lesson in the importance of due diligence. I hope that 11street.my takes the necessary steps to improve their services for the benefit of future customers.
M Mihai Gociu
724 days ago

A Company Worth Avoiding: My Experience with 11street.my

I stumbled upon 11street.my while browsing online for deals, and initially, everything seemed great. However, my experience quickly turned sour. I encountered issues when trying to withdraw my money, which made me question the legitimacy of the platform. When I reached out to customer support for assistance, I was met with mockery and disrespect. The lack of professionalism and empathy shown by the representatives was disheartening. It left me feeling frustrated and unheard. Reflecting on my time using 11street.my, I can't help but warn others to steer clear of this platform. The lack of transparency, coupled with the dismissive attitude of their customer service team, paints a troubling picture. I hope that my unpleasant encounter serves as a cautionary tale for those considering doing business with this company. In conclusion, my journey with 11street.my was far from pleasant. I urge fellow consumers to prioritize their trust and investment in companies that value integrity and customer satisfaction. Let's make informed choices to support businesses that uphold ethical standards and genuine care for their patrons.
M Mihai Gociu
724 days ago

A Company with a Heart: My Redemption Story with 11street.my

When I first encountered 11street.my, I was skeptical due to a negative experience with a withdrawal process. However, I decided to give them a second chance, and I am so glad I did. The turnaround was incredible! The customer support team not only addressed my concerns promptly but also went above and beyond to ensure a seamless resolution. It was heartwarming to feel valued as a customer. I must admit, my initial frustration led me to use strong language, but I am grateful for the opportunity to amend my previous review. 11street.my has proven to be a company with integrity and a willingness to rectify mistakes. Their dedication to customer satisfaction has truly won me over. I encourage anyone who may have had a rough start with 11street.my to reconsider and give them another chance. Their commitment to improving customer experiences is commendable, and I have faith in their continuous efforts to provide excellent service. Thank you, 11street.my, for turning my negative perception into a positive one.
C Cezar-Antonio Crintea
748 days ago

Trustworthy Platform with Excellent Customer Service

After reading a negative review, I was initially hesitant to try 11street.my, but I'm glad I did. The platform has been nothing but reliable for me. The customer service is exceptional, and I've never encountered any issues with withdrawing my funds. I understand that experiences can differ, but I've had a positive and trustworthy experience with 11street.my. I highly recommend it to anyone looking for a dependable online marketplace.
C Cezar-Antonio Crintea
748 days ago

Unveiling the Truth: My Eye-Opening Experience with 11street.my

I couldn't help but share my experience with 11street.my, as it has truly opened my eyes. At first, everything seemed promising, but soon after making a deposit, I encountered a shocking obstacle. My attempts to withdraw money were met with an outrageous claim that I "didn't work hard enough." Feeling duped and frustrated, I realized that this was nothing short of a scam. It's crucial to heed this warning and avoid losing your hard-earned money on 11street.my. My hope is that my story serves as a cautionary tale for others.
C Cezar-Antonio Crintea
748 days ago

11street.my Truly Changed My Life!

I couldn't be more grateful for my experience with 11street.my. Initially skeptical about online platforms, I took a leap of faith and deposited money into my account. The results were beyond my expectations! Not only did I see significant returns, but the support and resources provided were invaluable. Contrary to common misconceptions, 11street.my empowered me to achieve my financial goals through hard work and dedication. The platform's transparency and guidance helped me navigate the world of online trading with confidence. I felt like my efforts were truly appreciated and recognized. I wholeheartedly recommend 11street.my to anyone seeking a reliable and supportive online trading platform. Don't miss out on this opportunity to change your financial future for the better. Thank you, 11street.my, for being a beacon of hope and opportunity in my life!
C Corinne
1772 days ago

Resolving Payment Issues with 11 Street: A Frustrating Experience

As a long-time seller on 11street.my, I have always valued the platform for its potential to reach a wide customer base. However, my recent experience has been disheartening. Despite selling items in March, I have yet to receive my rightful payment. The most challenging part of this ordeal has been the lack of effective communication. Upon reaching out to 11 Street for assistance, I received repetitive, seemingly automated responses that did not address the issue at hand. In total, I attempted to resolve this matter through 14 separate inquiries, yet found no meaningful resolution. As a result of this ongoing issue, I made the difficult decision to remove all my items from the platform. I sincerely hope that 11 Street can address its payment processes and improve its communication with sellers like myself.
C Corinne
1772 days ago

Rewriting 11 Street Holding Seller’s Payment: A Frustrating Experience

As a dedicated seller on 11street.my, I recently encountered a disheartening issue. After selling items in March, I faced an unexpected hurdle when the platform delayed my deserved payment. Despite my persistent efforts, reaching out to them 14 times, I received repetitive and unhelpful responses, leaving me feeling unheard and disregarded. The lack of resolution led me to take the difficult decision of removing all my listed items from the platform. The original testimonial reflects a genuine and troubling experience where the user's trust and expectations were not met. By expanding on the user's frustration and feelings of being neglected, we aim to accurately portray the depth of their disappointment. This revised review captures the essence of the user's feedback while enhancing its emotional impact and relatable nature.
C Corinne
1772 days ago

Turning Lemons into Lemonade: My Journey with 11 Street

As a passionate seller on 11 Street, my excitement to showcase my products was palpable. However, the dream turned into a nightmare when I faced delays in receiving payments for the sales made in March. Disheartened, I reached out to the support team, only to be met with automated and repetitive responses that failed to address my concerns. Despite the setbacks, I chose to see this as an opportunity to pivot and reassess my selling strategy. With a heavy heart, I made the tough decision to remove all my items from the platform. It was a bittersweet moment, but it marked a turning point in my entrepreneurial journey. Although my experience with 11 Street may not have been seamless, it taught me valuable lessons in resilience and adaptability. Sometimes, challenges serve as catalysts for growth and innovation. Today, I look back at this chapter with gratitude, knowing that it propelled me towards new opportunities and fresh beginnings. To all sellers navigating similar hurdles, remember that your setbacks do not define you. Embrace them as stepping stones towards greater success and never lose sight of your passion and determination. Stay strong, stay focused, and keep pursuing your dreams, no matter the obstacles that come your way.

Introduction

11street.my is an online marketplace in Malaysia that offers a wide range of products, from electronics and fashion to home appliances and groceries. It is a popular e-commerce platform that connects sellers and buyers, providing a convenient and secure online shopping experience.

Pros and Cons

  • Pros:
    • Wide range of products available from various sellers.
    • Secure and convenient online shopping experience.
    • Regular discounts and promotions.
    • Easy-to-use website.
  • Cons:
    • Some sellers may have inconsistent product quality.
    • Customer service can be slow at times.
    • Limited payment options.
    • Shipping costs can be high for certain items.

User Experience

11street.my provides a user-friendly interface, allowing customers to search for products easily. The website loads quickly, ensuring a smooth browsing experience. However, the checkout process can be lengthy and confusing for some users, which may discourage potential buyers.

Pricing and Value for Money

The prices on 11street.my are competitive, often offering discounts and special promotions. However, the prices may vary depending on the seller, so it is essential to compare prices before making a purchase. The value for money depends on the specific product and seller, as some offer better quality and service than others.

Customer Service

The customer service of 11street.my can be somewhat inconsistent. While some customers report receiving prompt and helpful assistance, others have experienced delays and unhelpful responses. It is advisable to contact customer service with any issues or concerns and closely monitor their response time and efficiency.

Product Quality and Selection

11street.my boasts a vast selection of products across different categories. However, since multiple sellers list their products on the platform, the quality may vary. It is crucial to read customer reviews and check seller ratings before purchasing to ensure satisfactory product quality.

Website Usability

The website is designed to be user-friendly, with a clean and intuitive interface. It is easy to navigate between categories, search for products, and access seller information. The overall browsing and shopping experience on 11street.my is smooth and convenient.

Returns and Exchanges

Returns and exchanges on 11street.my are subject to the policies of individual sellers. It is advisable to carefully review the return and exchange policies stated by the seller before making a purchase. Some sellers offer hassle-free returns and exchanges, while others may have more strict policies.

Promotions and Discounts

11street.my regularly offers promotions and discounts on its products. Customers can enjoy discounts, free shipping, and exclusive deals, enhancing the overall value for money. It is recommended to keep an eye on the platform for ongoing promotions to make the most of these offers.

Reputation

As one of the leading online marketplaces in Malaysia, 11street.my has gained a reputation for its vast selection and secure shopping experience. However, it is important to note that some customers have reported issues with certain sellers. It is advisable to research and choose reputable sellers with positive reviews to mitigate any potential risks.

Payment Options

11street.my offers various payment options, including credit cards, online banking, and e-wallets. However, the available payment methods may vary depending on the seller. It is recommended to check the accepted payment methods before making a purchase to ensure convenience and compatibility.

Loyalty Programs

11street.my does not currently have a loyalty program in place. While customers can enjoy regular discounts and promotions, there is no formal loyalty program to reward frequent shoppers.

Customer Reviews

Customers can leave reviews and ratings for sellers on 11street.my, providing valuable insights into product quality and seller reliability. It is advisable to read customer reviews before making a purchase to gauge the overall satisfaction level of previous buyers.

Community Involvement

11street.my is actively involved in building a community through various marketing campaigns and events. The platform organizes promotions and activities to engage customers and foster a sense of community among online shoppers in Malaysia.

Shipping and Costs

Shipping costs on 11street.my vary depending on the seller, product weight, and delivery location. Some sellers may offer free shipping, while others may charge a fee. It is essential to review the shipping terms for each product before placing an order, considering both delivery duration and associated costs. In conclusion, 11street.my is a reputable online marketplace that offers a diverse range of products to Malaysian customers. While it provides a convenient and secure shopping experience, customers should be cautious in selecting reputable sellers and thoroughly reviewing product details and customer reviews. By utilizing available discounts and promotions, customers can maximize the value for money. Overall, 11street.my is a reliable platform that continues to enhance the e-commerce experience in Malaysia.