120ask Reviews

Voted Average (3/5)

44 Votes

44 Reviews

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In the Big Sales category

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5% users rated Terrible
7% users rated Poor
45% users rated Average
32% users rated Very Good
11% users rated Excellent
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120ask.com is an online platform that offers a range of services to help users find answers to their questions. With a vast database of information and a vibrant community of experts, this website aims to connect users with the knowledge they seek. Whether it's advice on relationships, health concerns, legal matters, or general knowledge, 120ask.com endeavors to provide comprehensive and reliable answers.

Pros and Cons:

  • Pros:
    • Extensive Database: 120ask.com boasts a vast collection of questions and answers, ensuring users can find information on almost any topic.
    • Expert Community: The platform fosters a community of knowledgeable individuals who contribute to answer questions, enhancing the reliability and accuracy of the provided information.
    • Easy-to-use Interface: The website design is user-friendly, allowing for a seamless browsing experience.
  • Cons:
    • Varied Answer Quality: While many answers are reliable, there may be some instances where the accuracy and expertise of certain contributions are questionable.
    • Paid Services: Some specialized services on the website require payment, which might discourage users seeking free information.
    • Language Limitations: The majority of the content is in Chinese, limiting access and usability for non-Chinese speakers.

User Experience:

Overall, users can expect a positive experience when using 120ask.com. The intuitive interface allows for easy navigation and swift search functionality, helping users find relevant questions and answers efficiently. The integration of a feedback system enhances the user experience by enabling individuals to rate the quality and helpfulness of provided answers.

Pricing and Value for Money:

While many services on 120ask.com are free, specialized services and consultations may require payment. Pricing for these services can vary, depending on the complexity and expertise required. Users should carefully evaluate the value they expect to receive before engaging in paid services.

Customer Service:

120ask.com offers customer support through multiple channels, including email and online chat. The support team is responsive and aims to address user queries and concerns promptly. However, some users have reported delays in response times during peak periods.

Product Quality and Selection:

As an information-based platform, 120ask.com does not sell physical products. Instead, it focuses on providing accurate and reliable answers to the questions posed by its users. The answer selection from the community ensures a wide range of perspectives, enhancing the depth and quality of the information.

Website Usability:

The website is designed with a clean and intuitive layout, making it easy to navigate and search for specific information. The various categories and search filters enable users to find relevant questions effortlessly. However, the accessibility and usability for non-Chinese speakers can be improved.

Returns and Exchanges:

Since 120ask.com does not sell physical products, it does not have a formal returns and exchanges policy. However, in cases where payments were made for specialized services and users are unsatisfied with the results, they can contact customer support for further assistance.

Promotions and Discounts:

While 120ask.com occasionally offers promotions and discounts, they mainly apply to specific services or consultations. Users should keep an eye on the website or subscribe to newsletters to stay updated on any available offers.


With over a decade of operation, 120ask.com has established a reputable presence in the online question-and-answer community. Its extensive user base and the contributions of knowledgeable experts have solidified its credibility and reliability as a source of information.

Payment Options:

For paid services, 120ask.com offers various payment options, including credit cards, online payment platforms, and bank transfers. The platform ensures secured transactions, protecting users' financial information.

Loyalty Programs:

At present, 120ask.com does not have a formal loyalty program. However, the website encourages users to actively contribute by answering questions, which in turn can earn them recognition within the community.

Customer Reviews:

Customer reviews for 120ask.com are generally positive, highlighting the platform's usefulness in providing answers and information. Users appreciate the quality and depth of knowledge shared by the community, making it a reliable resource for their queries.

Community Involvement:

120ask.com encourages community involvement by allowing users to ask and answer questions, fostering an interactive and collaborative environment. The platform features rankings and badges to recognize users who consistently provide valuable contributions.

Shipping and Costs:

Since 120ask.com does not deal with physical products, shipping costs are not applicable. However, users should be aware of any fees associated with paid services on the website, which may vary depending on the nature and extent of the assistance sought.


As an online question-and-answer platform, 120ask.com offers a valuable service to users seeking reliable information. With its extensive database, knowledgeable community, and user-friendly interface, it serves as a trusted resource for a wide range of inquiries. While some areas can be improved, such as language accessibility and answer quality control, the overall experience and reputation of 120ask.com make it a go-to resource for individuals seeking answers to their questions.