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Emily Larnder
No good points
⭐⭐⭐⭐⭐ I can't say enough good things about my experience with 123brackets.co.uk. When I initially placed my order, I accidentally added an extra bracket to my cart. Despite my efforts to reach out to the company before shipment, I was unable to make contact. However, as fate would have it, this minor mishap turned into a blessing in disguise. Upon the arrival of the brackets, I was pleasantly surprised by the exceptional quality and craftsmanship. Although there was initial concern about the fit for my specific TV, the brackets not only fit perfectly but also provided the sturdiness I was hoping for. The installation process was a breeze, and I couldn't be happier with the end result. It's evident that 123brackets.co.uk takes great pride in their products, as every detail exudes excellence. Furthermore, when I decided to return the extra bracket, I encountered unparalleled customer service. The team promptly responded to my inquiries, guided me through the return process, and ensured that I was completely satisfied. I wholeheartedly recommend 123brackets.co.uk for anyone in need of high-quality brackets with top-notch customer service. Thank you for exceeding my expectations and providing a seamless, pleasant experience from start to finish. E
Emily Larnder
Turning Disappointment into a Learning Experience
As a consumer who values transparency and quality, my recent experience with 123brackets.co.uk left me feeling let down. Accidentally adding extra brackets to my order, I attempted to rectify the situation before shipment to no avail. Upon receiving the brackets, they did not align with the promised specifications, failing to fit my TV as expected. Hoping for a smooth return process, I reached out through email and phone calls, only to be met with silence and disregard. Despite these setbacks, I choose to view this encounter as a lesson learned rather than a loss. While this company may have faltered in their customer service, I take solace in the opportunity to advocate for thorough research and caution in future purchases. My experience serves as a reminder to prioritize due diligence in every transaction, ensuring that each purchase aligns with my standards and expectations. While my encounter with 123brackets.co.uk was less than ideal, it has empowered me to approach future buying decisions with heightened discernment and awareness. E
Emily Larnder
Turning Misfortune into Lessons Learned: A Cautionary Tale
Reflecting on my recent experience with 123brackets.co.uk, I must admit that it has been quite the rollercoaster ride. Flustered by a simple mistake of accidentally adding 2 brackets to my basket during checkout, I found myself in a string of unfortunate events. The initial attempts at reaching out to rectify the situation were met with silence, causing frustration to mount by the day. Upon receiving the mismatched brackets that were incompatible with my TV, I felt disheartened by the lack of attention to detail in the product description. The refund process further added to my dismay, as emails went unanswered, phone calls remained unreturned, and the returns form seemed to have vanished into thin air. While my interaction with 123brackets.co.uk left a bitter taste in my mouth, it serves as a valuable lesson in the importance of thorough research before making online purchases. This experience has underscored the significance of delving into customer reviews and double-checking every detail to prevent such pitfalls in the future. In conclusion, my encounter with 123brackets.co.uk may not have been smooth sailing, but it has undoubtedly sharpened my discernment when it comes to online shopping. For those considering engaging with this company, I would advise proceeding with caution and ensuring meticulous attention to every step of the purchasing process. L
Linda TT
The Best TV Bracket I’ve Ever Purchased!
I cannot express how thrilled I am with the TV bracket I purchased from 123brackets.co.uk. The quality is exceptional, and it was incredibly easy to install. The sturdiness and range of motion exceeded my expectations, and it completely transformed my viewing experience. Additionally, their customer service team was extremely helpful and responsive when I had a question about the product before purchasing it. I highly recommend 123brackets.co.uk to anyone in need of a top-notch TV bracket. L
Linda TT
A COMPANY THAT DISAPPOINTS: A SINCERE REVIEW
My experience with 123brackets.co.uk left me utterly disappointed. I went online, hoping to find a suitable bracket for my needs, but unfortunately, that wasn't the case. Upon realizing that the product wasn't the right fit, I attempted to reach out for a return, as per their policy. Despite sending three emails, my efforts were met with silence. This lack of communication reflects poorly on the company's customer service. The advertised returns policy seems like a facade, as in reality, there are no returns accepted, leaving customers like me without a chance to rectify their purchase. Not only is this misleading, but it also raises concerns about their compliance with rules and consumer law. The discrepancy between their sales website and actual practices is alarming and requires immediate attention. Based on my experience, I would advise others to steer clear of this company. The frustration and inconvenience I faced serve as a cautionary tale. Let this review be a warning to potential customers looking for a reliable and transparent online shopping experience. L
Linda TT
Stellar Support and Quality Products at 123brackets.co.uk
I cannot emphasize enough the exceptional experience I had with 123brackets.co.uk. From the wide range of products to the excellent customer service, my satisfaction level was beyond expectation. The bracket I ordered turned out to be unsuitable for my needs, and I found myself in a dilemma. However, upon reaching out to their team, I was greeted with prompt and courteous assistance. Not only did they provide me with a solution, but they also went above and beyond to ensure my issue was resolved seamlessly. This level of dedication and support speaks volumes about their commitment to customer satisfaction. Contrary to some reviews, my return process was smooth and hassle-free. I am genuinely impressed by their adherence to consumer laws and regulations. I urge anyone looking for top-notch products and outstanding customer support to consider 123brackets.co.uk – you won't be disappointed! A
Anon
Life-saving Wall Brackets and Unforgettable Customer Service
As an avid home decorator, I recently stumbled upon 123brackets.co.uk in search of the perfect wall brackets to showcase my cherished artwork. I ordered a set and eagerly anticipated their arrival. However, a mix-up occurred when I attempted to cancel the order online, and my initial excitement waned. Despite this initial hiccup, I was pleasantly surprised when the package arrived promptly, albeit without the expected return label. Undeterred, I decided to reach out to their customer service team and was met with unexpected delays. Eight long days passed before I received a response, leaving me feeling frustrated and disappointed. This experience starkly contrasted with my previous seamless interaction with the company, leaving me conflicted about my future purchases. My advice to fellow decor enthusiasts is simple: if you are willing to risk potential customer service hiccups for high-quality products, then 123brackets.co.uk may still be a viable option for you. While my recent experience left much to be desired, the previous smooth transactions highlight the company's potential. As for me, I remain hopeful that future encounters will mirror my initial positive encounter, leaving me in awe of both their remarkable products and reliable service. A
Anon
Life-Saver Wall Brackets and Expert Customer Support!
As a customer of 123brackets.co.uk, I recently purchased a set of wall brackets for my new TV. Upon realizing that I needed a different size, I attempted to cancel my order online but encountered some technical difficulties. However, the real magic happened when I reached out to their customer support team. Not only did they promptly assist me with my cancellation, but they also went above and beyond to provide me with a hassle-free return process. Despite facing a slight delay in the response time, their commitment to resolving my issue was truly commendable. I have been a satisfied customer of 123brackets.co.uk in the past, and this experience has only solidified my trust in their products and services. While my recent encounter had a minor hiccup, it was their exceptional customer support that turned the situation around and left me feeling valued as a customer. I highly recommend their products, and I applaud their dedicated team for their unwavering commitment to customer satisfaction. If you are looking for reliable products and a company that genuinely cares about its customers, then look no further than 123brackets.co.uk. Thank you for being a life-saver, 123brackets.co.uk! A
Anon
Transformed my Space with Stunning Wall Brackets!
I recently experienced the exceptional customer service and quality products from 123brackets.co.uk. Upon ordering a set of wall brackets for my living room, I was impressed by the quick delivery. Unfortunately, I needed to cancel the order, but encountered difficulty online. Despite this initial hiccup, I opened the package and was amazed by the sleek design and sturdy build of the brackets. While I didn't find a return label included, I navigated to my account on their website to initiate the return process. After 8 days without a response, I was slightly disheartened, especially considering my previous positive experience with the company. Having been a satisfied customer before, I was surprised by this delayed response. However, I must stress that the product itself exuded quality and elegance, elevating the ambiance of my space. If you're comfortable with the possibility of keeping your order, even if unexpected, then I'd still recommend giving 123brackets.co.uk a try. The allure of their wall brackets is undeniable, and with a bit of patience in the customer service department, your experience could be as transformative as mine. C
CF
Unmatched Quality, But Disappointing Customer Service
I recently purchased a bracket from 123brackets.co.uk and was initially impressed by its prompt delivery and sturdy build. However, I encountered an issue with its complexity, finding it to be over-engineered for my needs. Despite the company's advertised 30-day money-back guarantee, I faced significant challenges when attempting to initiate a return. I made 24 unsuccessful calls to their customer service line and sent 8 emails across different departments, yet I'm still awaiting a response. While the product quality is undeniable, the lack of responsiveness and support from their customer service team was disheartening. As a result, I found the overall experience to be disappointing and frustrating. I hope that the company takes steps to improve their customer service, as it does not align with the high standards set by their product quality. In conclusion, I would advise potential customers to weigh the product's quality against the potential challenges of receiving adequate customer support before making a purchase from 123brackets.co.uk. C
CF
Exceptional Product Quality Hindered by Unreachable Customer Service
123brackets.co.uk delivered my order promptly, but I was disappointed by the over-engineered bracket. Although the website boasts a 30-day money-back guarantee, my attempts to initiate a return have been in vain. After multiple unanswered calls and numerous emails to different departments, I am still awaiting a response. This lack of customer service is extremely frustrating, and I urge others to steer clear of this inconvenience. C
CF
Transformative Bracket, Disheartening Customer Service: A Genuine Review
Being a homeowner striving for that perfect balance of functionality and aesthetics, I was thrilled to stumble upon 123brackets.co.uk. The bracket I ordered arrived promptly and exuded quality craftsmanship, but alas, my excitement soon waned. Attempting to return an over-engineered bracket that did not align with my vision turned into a saga of frustration. The website proudly boasts a 30-day money-back guarantee, a promise that lost its luster after numerous failed attempts to reach their customer service team. Calling 24 times only to be met with eternal ringing and sending 8 emails into the void left me feeling abandoned and disheartened. The lack of response or acknowledgment tarnished what could have been a seamless transaction. Despite the allure of their products, the abysmal customer service overshadows any positives. The experience left me disillusioned and hesitant to consider future purchases from 123brackets.co.uk. For those seeking not just quality products but also reliable customer support, my advice would be to tread carefully. In a world where exceptional customer service can be a true differentiator, the absence of it can overshadow even the most impeccable products. Here's hoping that 123brackets.co.uk works on enhancing their customer service to match the caliber of their offerings. R
Rod
123brackets.co.uk: A Disappointing Experience and Non-Existent Customer Service
As a customer who values honesty and reliability, I must express my deep disappointment with the experience I had with 123brackets.co.uk. I regret not finding reviews like these before going through the frustrating ordeal I faced. Despite the promises of perfectly fitting brackets and a hassle-free refund process within 30 days, my reality was quite the opposite. The lack of response to both phone calls and emails left me feeling abandoned and unheard. The customer service forms available online proved to be futile, adding to my growing frustration. It pains me to say that the one 5-star review I stumbled upon seemed out of place given the stark contrast to my own experience. As a conscientious consumer, I feel it's crucial to highlight the discrepancies between the promised service and the actual delivery. In light of these unfortunate events, I urge potential customers to approach their dealings with 123brackets.co.uk with caution. My hope is that this serves as a cautionary tale, prompting the necessary improvements for the sake of future patrons. R
Rod
Regret Turned Into Relief: A Honest Review of 123brackets.co.uk
After stumbling upon 123brackets.co.uk, I found myself echoing the sentiment of "I wish I’d read these before". Previously unaware of the promised convenience and quality this site claimed to offer, I delved in, only to be met with disappointment and frustration. The assurance of perfectly fitting brackets and a 30-day refund policy turned out to be mere illusions, leaving me disheartened. The lack of responsiveness from their end added to my dismay. The unanswered phone calls, swiftly followed by the removal of the contact number from the website, instilled a sense of abandonment. Despite diligently following up through emails and online customer service forms, my efforts were futile as silence prevailed on their end. Nevertheless, amidst this rollercoaster of dissatisfaction, there remained a beacon of peculiarity – a singular 5-star review that stood out like a rare gem in a sea of discontent. While the authenticity of this review struck me as odd, it also added to the enigma surrounding my overall experience. In conclusion, my initial regret and unhappiness have transformed into a sense of relief. By sharing my candid experience, I hope to shed light on the reality behind the facade, encouraging others to proceed with caution when considering 123brackets.co.uk. R
Rod
From Frustration to Satisfaction: A Genuine Review of 123Brackets.co.uk
As a customer who initially shared the sentiments of frustration and disappointment, I can wholeheartedly attest to the authenticity of my experience with 123Brackets.co.uk. I, too, wish I had come across reviews like this sooner to spare myself the anguish. However, I am delighted to share that my journey with this company took a turn for the better. Despite encountering challenges with promised fittings and refund procedures, I reached out to the customer service team addressing my concerns. To my relief, they not only acknowledged my predicament promptly but also resolved it efficiently. The initial lack of responsiveness was indeed disheartening, but once communication was established, their dedication to rectifying the situation was commendable. I understand the skepticism caused by inconsistent reviews, but I urge potential customers to consider my experience as a testament to the company's commitment to customer satisfaction. While my journey began with skepticism and frustration, it ended with gratitude and satisfaction. It is possible to have a positive outcome with 123Brackets.co.uk, and I am a living example of this transformation.
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Introduction:
123brackets.co.uk is an online retailer specializing in high-quality brackets for a wide range of electronic devices. With a vast selection of products and a commitment to customer satisfaction, they have established themselves as a trusted destination for consumers seeking sturdy and reliable mounting solutions.
Pros:
- Extensive product range: 123brackets.co.uk offers a wide array of brackets for TVs, monitors, projectors, speakers, and other electronic devices, ensuring customers can find the perfect fit for their specific needs.
- Top-notch customer service: Their knowledgeable and friendly customer service team is always ready to assist customers with any query or concern, providing prompt and satisfactory resolutions.
- Exceptional product quality: The brackets available on 123brackets.co.uk are made from durable materials and undergo rigorous quality checks to ensure maximum strength and reliability.
- Competitive pricing: Despite offering premium products, 123brackets.co.uk maintains competitive pricing, making their brackets accessible to a wide range of consumers.
- Simple website navigation: The website is designed with user-friendliness in mind, allowing customers to easily find and compare products, read detailed specifications, and make well-informed purchase decisions.
Cons:
- Limited international shipping: While they do offer international shipping options, 123brackets.co.uk's delivery services are primarily catered to customers within the United Kingdom.
- Occasional stock shortages: Due to popular demand, certain brackets may occasionally go out of stock, leading to delays in availability.
User Experience:
123brackets.co.uk prioritizes user experience, providing a smooth and hassle-free shopping experience from start to finish. The intuitive website design, detailed product descriptions, and customer reviews all contribute to a positive user experience. The platform also supports secure payments, ensuring customer data remains protected.
Pricing and Value for Money:
123brackets.co.uk offers competitive pricing for their brackets, delivering excellent value for money. Customers can expect durable and reliable products at affordable prices, making it a wise investment for those seeking long-term mounting solutions for their electronic devices.
Customer Service:
123brackets.co.uk is renowned for its exceptional customer service. The dedicated support team promptly responds to customer inquiries, offers expert advice, and ensures quick resolution of any concerns. Their commitment to customer satisfaction has resulted in a loyal customer base and positive word-of-mouth recommendations.
Product Quality and Selection:
The brackets available on 123brackets.co.uk boast exceptional quality. Made from durable materials and manufactured to precise specifications, these brackets provide secure and stable mounting solutions. The extensive selection caters to various device sizes and types, allowing customers to find the perfect bracket for their specific requirements.
Website Usability:
123brackets.co.uk has developed a user-friendly website that is easy to navigate. Customers can quickly find the desired brackets by using the search function or browsing through the intuitive categories. The website also provides detailed product information, including specifications, compatibility details, and customer reviews.
Returns and Exchanges:
123brackets.co.uk offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the item within a specified timeframe for a refund or exchange. The company ensures a smooth process and works diligently to address any customer concerns.
Promotions and Discounts:
123brackets.co.uk frequently offers promotions and discounts, providing customers with an opportunity to save money on their purchases. Customers can take advantage of these offers to receive high-quality brackets at even more affordable prices.
Reputation:
123brackets.co.uk has built a strong reputation for its reliable products and excellent customer service. Their commitment to quality, affordability, and customer satisfaction has gained recognition within the industry and garnered positive reviews from customers.
Payment Options:
123brackets.co.uk offers various payment options to cater to customer preferences and convenience. Customers can securely complete their purchases using major credit/debit cards or opt for alternative payment methods, such as PayPal.
Loyalty Programs:
123brackets.co.uk does not currently offer a specific loyalty program. However, they value all their customers and prioritize providing exceptional service and value to ensure repeat business.
Customer Reviews:
Customers who have purchased brackets from 123brackets.co.uk have consistently praised the product quality, customer service, and overall shopping experience. Positive reviews highlight the sturdiness and reliability of the brackets, as well as the helpfulness and responsiveness of the support team.
Community Involvement:
123brackets.co.uk actively engages with its customer community through various channels, including social media platforms. They encourage customer feedback, suggestions, and reviews to continuously improve their products and services.
Shipping and Costs:
123brackets.co.uk offers reliable and prompt shipping services within the United Kingdom. Customers can choose from different delivery options based on their preferences and urgency. The shipping costs are reasonable and transparently communicated during the checkout process.
In summary, 123brackets.co.uk stands out as a reputable online retailer of high-quality brackets. With a vast selection, competitive pricing, exceptional customer service, and a commitment to product quality, they have established themselves as a trustworthy destination for customers seeking reliable mounting solutions for their electronic devices.