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31% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
69% users rated Excellent
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Review article published on: 23 Jun 2019

Last updated by on 05 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 5 1.4 5 2.5 4.7
Nov 2022 5 2 1.1 1 3 4.5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 1.3 1 5 4.1
Mar 2023 1 5 5 5 1.8 5
Line Chart for Rating of peer stores

123inkjets.com

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Detailed 123inkjets Review by

123inkjets.com: Your One-Stop Online Shop for Quality Ink and Toner Solutions

Introduction

Whether you're a business owner or a student, having a reliable source of ink and toner solutions is essential. With so many companies offering printer consumables online, it can be challenging to know which one to choose. In this review, we'll take a closer look at 123inkjets.com and see if they're worth your time and money.

Pros and Cons

Pros:
  1. Massive selection of ink and toner cartridges for almost all printer brands
  2. Reasonable prices and frequent discounts and promotions
  3. Fast and reliable shipping
  4. Easy-to-use website
  5. Excellent customer service
Cons:
  1. Some customers have reported receiving cartridges that don't work or are defective
  2. The website can be a bit overwhelming for first-time users
  3. International shipping is not available

User Experience

123inkjets.com has a user-friendly website that's easy to navigate. You can quickly find the product you're looking for by using the search bar, filters, or browsing by brand or category. The site also offers helpful resources like a "Printer Tips & Tricks" section and a blog that offers useful articles and guides.

Pricing and Value for Money

123inkjets.com offers competitive pricing on their products with frequent discounts and promotions. They also offer a price match guarantee, so if you find the same product for a lower price somewhere else, they'll match it. They also have a rewards program that lets you earn points for every dollar spent that can be redeemed for discounts on future purchases.

Alternatives

If 123inkjets.com doesn't meet your needs, some alternatives to consider include: - Inkcartridges.com - LD Products - Carrot Ink

Customer Service

123inkjets.com has excellent customer service. They have a dedicated customer service team available via phone, email, or live chat to assist with any questions or concerns you may have. They also offer a 100% satisfaction guarantee, so if you're not happy with your purchase, they'll do whatever it takes to make it right.

Product Quality and Selection

123inkjets.com offers a massive selection of ink and toner solutions for almost all printer brands. They offer both OEM and compatible cartridges, and their compatible products are manufactured to meet or exceed OEM standards. However, some customers have reported receiving defective or non-working cartridges, but this seems to be a relatively rare occurrence.

Website Usability

The 123inkjets.com website is easy to navigate, but it can be a bit overwhelming at first. There are a lot of products to sort through, and the site can feel a bit cluttered. However, the search function works well, and the filters make it easy to narrow down your options.

Returns and Exchanges

123inkjets.com has a hassle-free return policy. They offer a 365-day return window for any unopened and unused products, and they'll even cover the return shipping costs. They also have a 100% satisfaction guarantee, so if you're not happy with your purchase, they'll do whatever it takes to make it right.

Promotions and Discounts

123inkjets.com offers frequent promotions and discounts. They have a dedicated "Deals & Coupon Codes" section on their website that showcases their current promotions. They also have a rewards program that lets you earn points for every dollar spent that can be redeemed for discounts on future purchases.

Reputation

123inkjets.com has an excellent reputation for quality products and excellent customer service. They have an A+ rating with the Better Business Bureau and a 4.5-star rating on Trustpilot.

Payment Options

123inkjets.com accepts a variety of payment options, including all major credit cards, PayPal, and Google Pay.

Loyalty Programs

123inkjets.com has a rewards program that lets you earn points for every dollar spent that can be redeemed for discounts on future purchases. You can earn additional points by referring friends and leaving reviews.

Customer Reviews

The customer reviews for 123inkjets.com are generally positive. Most customers are happy with the quality of the products and the customer service they receive. There are some negative reviews regarding defective or non-working cartridges, but this seems to be a relatively rare occurrence.

Community Involvement

123inkjets.com doesn't seem to have any significant involvement in the community or any charitable organizations.

Shipping and Costs

123inkjets.com offers fast and reliable shipping options. They offer free shipping on orders over $55 within the contiguous United States. Standard shipping rates apply for orders under $55 and for orders outside of the contiguous United States. They also offer expedited shipping options for an additional fee.

123inkjets Recent User Reviews

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Reviewer Name: Rich

Review Submission Date: 2023-01-11

Review Title: Non existent customer service
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Review Description: Non existent customer service. They sent the wrong cartridge, and then resent the same one all over again....then argued that the order has been filled. Then the laser toner they sent was missing a critical component.

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Reviewer Name: Jorge Irizarry

Review Submission Date: 2020-03-28

Review Title: Totally satisfied
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Review Description: Totally satisfied. First cartridge received was defective. A quick phone call got an apology, and a new cartridge arrived 3 days later.

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Reviewer Name: Jorge Irizarry

Review Submission Date: 2020-03-28

Review Title: Totally satisfied
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Review Description: Totally satisfied. First cartridge received was defective. A quick phone call got an apology, and a new cartridge arrived 3 days later.

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Reviewer Name: Connie Adams

Review Submission Date: 2019-09-03

Review Title: Excellent products
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Review Description: Excellent products, very excellent information, I will be visiting the page to be able to buy products and be able to do good business to others. I will share it and inform my other contacts

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Reviewer Name: Connie Adams

Review Submission Date: 2019-09-03

Review Title: Excellent products
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Review Description: Excellent products, very excellent information, I will be visiting the page to be able to buy products and be able to do good business to others. I will share it and inform my other contacts

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Reviewer Name: Arif Imtiaz

Review Submission Date: 2018-06-14

Review Title: 123inkjets.com is scam
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Review Description: First of all, they dont tell you that they are charging you in USD but when you see your bank statement, you are ripped off. Secondly, they give you a fake delivery tracking at the beginning and in the end they will give you another tracking number which is way different(late) from the original one and by that time you need your toner and buy a new one from the store. You end up having 2 toners. When you ask for refund, they tell you that you wont get refund for shipping and send the toner at your own cost. Feel like I was scammed. Be careful!

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Reviewer Name: Arif Imtiaz

Review Submission Date: 2018-06-14

Review Title: 123inkjets.com is scam
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Review Description: First of all, they dont tell you that they are charging you in USD but when you see your bank statement, you are ripped off. Secondly, they give you a fake delivery tracking at the beginning and in the end they will give you another tracking number which is way different(late) from the original one and by that time you need your toner and buy a new one from the store. You end up having 2 toners. When you ask for refund, they tell you that you wont get refund for shipping and send the toner at your own cost. Feel like I was scammed. Be careful!

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Reviewer Name: Abbas J

Review Submission Date: 2017-06-03

Review Title: Ink at very reasonable prices
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Review Description: They have brand names and generic versions. I've found the generic ones work all right on the samsung printers.

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Reviewer Name: Abbas J

Review Submission Date: 2017-06-03

Review Title: Ink at very reasonable prices
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Review Description: They have brand names and generic versions. I've found the generic ones work all right on the samsung printers.

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