123ledspots Reviews

Voted Good (5/5)

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59 Reviews

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In the Lighting Store category

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5% users rated Poor
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3% users rated Very Good
92% users rated Excellent
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E Edward
146 days ago

Exceptional Service and Support for LED Lighting Needs!

I cannot speak highly enough of my experience with 123ledspots.nl. Recently, I encountered an issue with a faulty LED driver in my bathroom. When I reached out to 123ledspots, I was met with proactive and informative assistance. I was pleasantly surprised to learn that the product was still covered by a 3-year warranty. Together, we diligently searched for the invoice from the installer, ultimately confirming the warranty coverage. Although the particular product was no longer available, the team promptly offered to send a replacement in a different color, requiring only a simple swap of the ring around the spot. This level of service and commitment to customer satisfaction is truly exceptional. I highly recommend 123ledspots.nl for their outstanding support and dedication to their customers' needs. They have certainly earned my loyalty!
E Edward
146 days ago

Exceptional Service at 123ledspots.nl

Embarking on my journey to fix a broken LED driver in our bathroom, I reached out to 123ledspots.nl and was met with exceptional service. The representative promptly informed me about the 3-year warranty on the product. Together, we explored the installation invoice and discovered that the product was indeed under warranty. However, due to unavailability, a different color was offered as a replacement solution. All that was needed was to swap the ring on the spotlight. This level of customer care and problem-solving left me amazed – truly SUPER service!
E Edward
146 days ago

Geweldige service

My assessment for 123ledspots.nl Vandaag met 123ledspots gebeld omdat er een kapotte led driver in onze badkamer is. Actief werd ik geinformeerd dat er 3 jaar garantie op zit en samen gezocht naar de factuur van de installateur. Produkt bleek dus nog onder garantie maar is niet leverbaar. Dus wordt er een andere kleur toegestuurd, hoef ik alleen de ring om de spot maar te wisselen. SUPER service!
K klant
518 days ago

Above and beyond service that exceeded my expectations

I am thrilled to share my exceptional experience with 123ledspots.nl. Several years ago, I purchased LED spots from this online store, and recently, one of the lights became defective. Unfortunately, the lights were no longer available on the website. I reached out to the customer service team and was pleasantly surprised by the swift and helpful response. They informed me that the specific light was no longer in stock, but they still had a set in their warehouse. Without any hesitation, they offered to send the replacement set to me free of charge. I am truly impressed and delighted by the level of effort and dedication they put into resolving my issue. This kind of outstanding service is a rare find, and I wholeheartedly recommend 123ledspots.nl to anyone in need of LED lighting. Thank you for going above and beyond!
K klant
518 days ago

Exceptional Service and Customer Care at 123ledspots.nl

I cannot speak highly enough of the outstanding service I received from 123ledspots.nl. A few years back, I purchased some LED spots from their website. Recently, one of the lamps became defective, and to my dismay, I couldn't find them listed on the site anymore. However, upon reaching out to the customer service team via email, I was met with a swift and empathetic response. They informed me that the lamp had been discontinued, but there was still a set available in their warehouse, which they promptly shipped to me at no additional cost. I am absolutely delighted with the effort they put in to assist me. Their exceptional service and genuine care for their customers have won my trust and loyalty. I wholeheartedly recommend 123ledspots.nl for all your LED lighting needs.
K klant
518 days ago

Exemplary Customer Service Experience at 123ledspots.nl

As a loyal customer of 123ledspots.nl for several years, I recently encountered a minor hiccup with one of the LED spots I had purchased from them. One of the bulbs had malfunctioned, and to my dismay, it was no longer listed on their website for replacement. However, upon reaching out to their customer service team via email, I was pleasantly surprised by their swift response and proactive approach. They informed me that while the specific bulb was discontinued, there was a remaining set in their warehouse, which they promptly shipped to me at no additional cost. The level of dedication and willingness to go above and beyond to ensure customer satisfaction truly impressed me. This exceptional service rendered by 123ledspots.nl exemplifies their commitment to customer care and sets them apart from other online retailers. For anyone seeking a reliable source for LED lighting solutions, I wholeheartedly recommend 123ledspots.nl for their exceptional products and outstanding customer service. Trust me, you won't be disappointed!
W W. Bosch
550 days ago

Exceptional Service and Prompt Response

123ledspots.nl exceeded my expectations with their exceptional service. I purchased 4 led spots last September, and everything worked perfectly until one of the led spots malfunctioned last week. Upon contacting customer support, I received a swift response acknowledging it as a warranty issue, without any unnecessary hassle or interrogation. The new spot has been promptly replaced, and I'm truly grateful for their stellar service!
W W. Bosch
550 days ago

A Lasting Glow: My Experience with 123ledspots.nl

Shopping for LED lights last year was a breeze until one unexpectedly flickered out. Enter 123ledspots.nl, where seamless service and swift solutions reign supreme. With a purchase of 4 LED spots in September, I reveled in their brilliance until one dimmed last week. A quick message led to a prompt response affirming a warranty claim, no probing queries asked. In no time, a replacement spot now gleams brightly in its place. Grateful for the hassle-free support, thank you for keeping my space aglow, 123ledspots.nl!
W W. Bosch
550 days ago

Setting the Mood Right with 123LEDspots.nl: A Year’s Glow of Satisfaction

Let me share the story of my delightful experience with 123LEDspots.nl. It all began last September when I purchased 4 LED spots from their website. Initially, everything functioned flawlessly, illuminating my space with a gentle and comforting glow. However, just recently, one of the LED spots unexpectedly failed. I promptly reached out to their customer service, feeling a tint of concern. To my relief, they responded swiftly, assuring me that it fell within the warranty terms. What struck me the most was the efficiency and professionalism in handling my issue, without any unnecessary back-and-forth or probing questions. In no time, a replacement LED spot was at my doorstep, restoring the perfect balance of light in my room. Their seamless service and prompt response left me truly appreciative. Thank you, 123LEDspots.nl, for not only brightening up my space but also my day with your excellent service!
H heer van loon
646 days ago

Enhancing Your Home with Brilliant Inbouwspots and Dimmers!

I recently embarked on a journey to upgrade the lighting in my home, and 123ledspots.nl was my go-to destination for inbouwspots and dimmers. Let me tell you, the inbouwspots are absolutely top-notch, brightening up my living space in ways I never imagined. The dimmers also work like a charm, allowing me to set the perfect ambiance for any occasion. However, I did encounter some challenges with the afdekramen. Unfortunately, they turned out to be a bit unstable for my liking. The dimknoppen, in particular, required constant readjustments after just a couple of presses. Frustrated, I decided to seek alternatives and found a more reliable solution at Praxis, at a surprisingly lower cost as well. Despite this hiccup, the overall experience with 123ledspots.nl was positive. The quality of their inbouwspots and dimmers truly transformed my home into a cozy haven. So, if you're looking to elevate your space with exceptional lighting solutions, I highly recommend exploring their offerings. Your home deserves the best, after all!
H heer van loon
646 days ago

Transformed my Space with Elegant Inbouwspots and Dimmers!

Embarking on a mission to elevate my living space led me to 123ledspots.nl, where I discovered a treasure trove of high-quality lighting products. The inbouwspots and dimmers I purchased were nothing short of transformative – adding a touch of sophistication and ambiance to every corner of my home. The inbouwspots exuded a sleek and modern design, effortlessly blending into my ceiling and casting a warm, inviting glow. Their quality surpassed my expectations, illuminating my space in the most flattering light. The dimmers, too, proved to be a game-changer, allowing me to customize the brightness to suit any mood or occasion. However, amidst the brilliance of these products, I encountered a slight hiccup with the afdekramen. Unfortunately, they fell short of the mark, lacking the stability I had hoped for. The dimknoppen, although functional, required finicky adjustments after just a few uses, which marred an otherwise flawless experience. Determined to perfect my lighting setup, I sought a solution and found it at Praxis. Surprisingly, their offerings not only rectified the issues I faced but also came at a more budget-friendly price point. Making the switch proved to be a decision well made, enhancing both the functionality and aesthetics of my lighting fixtures. In conclusion, despite the minor setback with the afdekramen, my journey with 123ledspots.nl was a rewarding one. Their inbouwspots and dimmers not only revitalized my space but also sparked my creativity, allowing me to curate a home that truly reflects my style and personality.
E Eric Andersen
823 days ago

Outstanding Service and Exceptional Response Time

I recently had the pleasure of purchasing from 123ledspots.nl, and I am thoroughly impressed. As promised on their website, my order was delivered promptly the next day. However, upon inspection, one of the spotlights I had purchased was found to be defective. Expecting the usual long wait times and frustrating hold music, I made a call to their customer service. To my delight, I was immediately connected to a representative who, without any hassle or debate, assured me that a replacement would be sent out right away. True to their word, the replacement arrived the very next day. The level of service I experienced was truly exceptional, setting a prime example for others in the industry. This outstanding response time and commitment to customer satisfaction have earned my loyalty for life. Thank you, 123ledspots.nl, for your top-notch service!
E Eric Andersen
823 days ago

Unmatched Customer Care at 123ledspots.nl

When it comes to exceptional service, 123ledspots.nl truly stands out. My recent experience with them left me thoroughly impressed. As promised on their website, my order arrived promptly the next day. However, upon inspection, I discovered that one of the LED spotlights I had purchased was defective. Without hesitation, I reached out to their customer service team and was pleasantly surprised by the swift resolution. No long waiting times, no irritating hold music – just a friendly voice on the other end of the line assuring me that a replacement would be sent out right away. True to their word, the new spotlight arrived the very next day. This level of care and efficiency is hard to come by in today's fast-paced world. 123ledspots.nl sets a shining example of what outstanding customer service should look like. Many other businesses could learn a thing or two from their dedication to customer satisfaction. Thank you, 123ledspots.nl, for going above and beyond to make things right.
E Eric Andersen
823 days ago

Exemplary Customer Care at its Finest

Entering the world of online shopping can sometimes feel like venturing into uncharted territory, but my experience with 123ledspots.nl was nothing short of exceptional. The promise of next-day delivery was not just a mere claim on their website; it was a commitment fulfilled without any room for doubt. Unfortunately, amidst my excitement, I discovered that one of the LED spotlights I had purchased was faulty. Instantly, I was catapulted into a situation where most companies would falter – but not 123ledspots.nl. With a sense of urgency, I made the call, expecting the inevitable hold music and lengthy waiting times. To my surprise, a friendly voice greeted me promptly, ready to assist. Without hesitation or unnecessary bureaucracy, the representative assured me that a replacement would be dispatched immediately. True to their word, the new spotlight arrived at my doorstep the very next day. This swift resolution and impeccable customer service left an indelible mark on me. 123ledspots.nl exemplifies what true customer care should be – efficient, responsive, and devoid of excuses. In a world where service excellence is a rarity, they emerge as a shining example that sets the bar high for others to follow. My trust in online retailers has been reaffirmed, thanks to their unwavering dedication to customer satisfaction.
J Joerie
1158 days ago

Unbelievably Sound Advice and Superb Service

123ledspots.nl has been a game-changer for me. Not only have I received unbelievably sound advice every time I've made a purchase, but whenever a product has malfunctioned, they have promptly sent out replacements without any hassle. The level of service I've experienced here is nothing short of superb. I highly recommend 123ledspots.nl for their top-notch products and exceptional customer care.

Introduction

123ledspots.nl is an online retailer specializing in LED lighting solutions. With a wide range of products, competitive pricing, and a reputation for quality, the website has become a popular choice for individuals and businesses looking to upgrade their lighting options.

Pros:

- Extensive product selection: 123ledspots.nl offers a wide variety of LED lighting options, including bulbs, lamps, spotlights, and more. With various wattages, shapes, and colors available, customers can find the perfect lighting solution to suit their needs. - Competitive pricing: The website offers competitive prices on its products, providing customers with great value for their money. Additionally, the ability to buy in bulk allows for even greater savings. - User-friendly interface: Navigating the 123ledspots.nl website is a breeze, thanks to its user-friendly interface. The layout is intuitive, making it easy for customers to find the products they're looking for quickly. - Excellent customer service: The company prides itself on its commitment to customer satisfaction. Whether customers have questions about products, need assistance with their order, or require technical support, the dedicated customer service team is readily available to help.

Cons:

- Limited offline availability: While 123ledspots.nl offers an extensive online catalog, customers looking to make a purchase in-store may face limited options. However, the website's comprehensive range compensates for this inconvenience. - Shipping costs: While the website offers free shipping on orders above a certain amount, smaller orders may incur shipping charges. This can be a slight downside for customers placing smaller orders.

User Experience

123ledspots.nl provides a seamless user experience, thanks to its intuitive interface and well-organized product categories. Customers can easily browse through the extensive selection of LED lighting options, filter products based on their preferences, and compare different models. The website ensures that customers can make well-informed decisions by providing detailed product descriptions, specifications, and customer reviews.

Pricing and Value for Money

123ledspots.nl offers competitive pricing on its LED lighting solutions, ensuring that customers receive great value for their money. The website frequently runs promotions and discounts, allowing customers to save even more on their purchases. Additionally, the ability to buy products in bulk provides further cost-saving opportunities. Overall, customers can expect reasonable prices and excellent value for the quality LED lighting products offered.

Customer Service

123ledspots.nl prides itself on its excellent customer service. The company is committed to ensuring customer satisfaction and provides prompt and helpful assistance. The customer service team is readily available to answer any questions, provide product recommendations, and address concerns or issues that may arise during the purchasing process. With a friendly and knowledgeable staff, customers can rely on receiving exceptional service throughout their shopping experience.

Product Quality and Selection

123ledspots.nl offers LED lighting products of exceptional quality. The website sources its products from reputable manufacturers known for their reliability and durability. Customers can trust that the products they purchase from 123ledspots.nl will deliver excellent performance and longevity. Additionally, the website's extensive selection ensures that customers can find the perfect lighting solution for any application, whether it's for residential, commercial, or industrial use.

Website Usability

The 123ledspots.nl website is designed with user-friendliness in mind. Its intuitive layout and well-organized categories make it easy for customers to navigate and find their desired LED lighting products. The website's search functionality allows for quick and precise product searches, while filters and sorting options enable customers to narrow down their options based on specific criteria. With a responsive design, the website is accessible on various devices, ensuring a seamless browsing experience for users.

Returns and Exchanges

123ledspots.nl has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the product within a specified timeframe for a refund or exchange. The website provides clear instructions on how to initiate a return or exchange, ensuring a straightforward process for customers. It's worth noting that certain conditions and restrictions may apply, so customers should review the return policy details before making a purchase.

Promotions and Discounts

123ledspots.nl frequently offers promotions and discounts on its LED lighting products. Customers can take advantage of these deals to save on their purchases. The website prominently displays ongoing promotions and showcases discounted products, making it easy for customers to find the best deals. Additionally, subscribing to the website's newsletter allows customers to stay updated on the latest promotions, ensuring they never miss out on any discount opportunities.

Reputation

123ledspots.nl has built a solid reputation as a trusted provider of LED lighting solutions. With a strong focus on quality products, excellent customer service, and competitive pricing, the website has garnered positive reviews from satisfied customers. The company's commitment to customer satisfaction and reliability has contributed to its reputation as a reputable online retailer in the LED lighting industry.

Payment Options

123ledspots.nl offers a range of secure payment options to cater to its diverse customer base. Customers can choose to pay for their purchases using major credit cards, such as Visa and Mastercard. Additionally, popular online payment methods, such as PayPal, are accepted. The website ensures that customers' payment information is handled securely, providing peace of mind during the checkout process.

Loyalty Programs

123ledspots.nl values its loyal customers and offers a loyalty program to reward frequent shoppers. By registering for an account on the website, customers can earn loyalty points with each purchase. These points can be redeemed towards future purchases, enabling customers to save even more on their LED lighting needs. The loyalty program enhances the overall value proposition for customers, encouraging continued patronage and establishing a mutually beneficial relationship.

Customer Reviews

123ledspots.nl features customer reviews for its products, allowing potential buyers to gain insights from others who have already made a purchase. These reviews provide valuable information about the product's performance, durability, and overall customer satisfaction. Customers can make well-informed decisions based on these reviews, ensuring a positive shopping experience.

Community Involvement

123ledspots.nl actively engages with its community by participating in various initiatives. The website supports energy-saving campaigns and promotes environmentally friendly practices. By offering energy-efficient LED lighting solutions, 123ledspots.nl contributes to reducing carbon footprints and promoting sustainability.

Shipping and Costs

123ledspots.nl offers reliable shipping services to ensure timely delivery of orders. The website provides detailed information on shipping costs, estimated delivery times, and available delivery options. Customers can enjoy free shipping on orders above a certain amount, encouraging bulk purchases or larger orders. While smaller orders may incur shipping costs, customers can rely on the website's efficient shipping process to receive their LED lighting products in a prompt and secure manner.