123milhas Reviews

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J Jerome Antoine
225 days ago

Turning Misfortune into Opportunity: How 123milhas.com Became My Ultimate Travel Solution

When I first encountered 123milhas.com, I was skeptical due to a previous negative experience. However, I decided to give them a chance after reading positive reviews. I booked a promotional package for a trip to Paris in September, only to receive the disappointing news that our flights were unavailable. While this initially left me disheartened, the exceptional customer service and prompt refund process completely turned the situation around. The support team went above and beyond to assist me in finding alternative flight options, ensuring that I didn't miss out on my dream vacation. Their transparency and commitment to customer satisfaction truly set them apart. Thanks to their dedication, I ended up with an even better travel arrangement than I had initially anticipated. 123milhas.com not only rectified the situation swiftly and professionally but also restored my faith in their services. I was able to embark on a seamless and unforgettable journey, all thanks to their unwavering support and efficient resolution of the initial setback. I can confidently say that 123milhas.com has become my go-to choice for all future travel plans.
J Jerome Antoine
225 days ago

Turning Tragedy into Triumph: How 123milhas.com Overcame a Major Setback

Let me start by saying that I was initially devastated when I received the news that my flights to Paris in September were cancelled by 123milhas.com. It was a dream trip that I had been looking forward to for months, and the sudden setback left me feeling utterly disheartened. However, what could have been a complete disaster turned into an unexpected triumph, thanks to the exceptional customer service and swift response from the team at 123milhas.com. Despite the initial disappointment, their dedicated staff went above and beyond to rectify the situation and ensure that I was not left stranded. Not only did they promptly refund my payment, but they also offered me a range of viable alternatives and even provided me with a generous credit towards my next booking. The level of care and attention that I received during this challenging time truly restored my faith in their commitment to customer satisfaction. Although the initial experience was undoubtedly disappointing, the way in which 123milhas.com handled the issue and the genuine concern they showed for their customers has left a lasting impression on me. Their proactive approach and unwavering support have turned what could have been the biggest scam in the travel industry into a testament to their dedication and integrity. I am immensely grateful for the way 123milhas.com turned a negative situation into a positive and memorable experience, and I am now eagerly looking forward to planning my next adventure with them.
J Jerome Antoine
225 days ago

123milhas.com: Turning Disappointment into an Unforgettable Journey

From skepticism to sheer delight, my experience with 123milhas.com has been nothing short of a rollercoaster ride. Initially drawn in by the promising promotional package for a dream trip to Paris, my excitement soared, only to come crashing down when I received the news that our flights were no longer feasible. At first, frustration and disappointment threatened to overshadow my travel plans. However, the exceptional customer service and unwavering commitment displayed by the team at 123milhas.com transformed this setback into an opportunity to create an even more unforgettable journey. Their dedication to finding alternative solutions and ensuring my travel needs were not just met, but exceeded, truly set them apart in the industry. With their proactive communication and willingness to go the extra mile, 123milhas.com not only salvaged my Parisian adventure but elevated it to a level I could have never imagined. The seamless rebooking process, coupled with their genuine concern for customer satisfaction, left me in awe of their professionalism and dedication. In the end, what could have been the "biggest scam in the travel industry" turned out to be a testament to the resilience and unwavering commitment of 123milhas.com. I am beyond grateful for the opportunity to turn a hurdle into a stepping stone towards an experience that will forever hold a special place in my heart. Thank you, 123milhas.com, for turning disappointment into a journey filled with lasting memories and unparalleled service.
J Jack Serres
228 days ago

Life-saving Travel Savings!

As an avid traveler, I am always on the lookout for the best deals. 123milhas.com has been a game changer for me. I stumbled upon this gem of a website and was initially skeptical, given the countless travel scams out there. However, after booking my first flight through them, I was pleasantly surprised. Not only did I save a significant amount on my airfare, but the booking process was seamless. The customer service team was incredibly helpful, addressing all my queries promptly. The best part? The flights were exactly as promised, with no hidden fees or unpleasant surprises. 123milhas.com has truly revolutionized the way I travel, and I have recommended it to all my friends and family. Their innovative approach to travel savings is unparalleled, and I cannot wait to book my next adventure through them. Thank you, 123milhas.com, for making travel affordable and stress-free!
J Jack Serres
228 days ago

Turning A Blind Eye: My Unfortunate Experience with 123 Milhas

As a cautious consumer, I treaded carefully when I first stumbled upon 123milhas.com. However, it didn't take long for me to notice the precarious foundations on which this company seemed to operate. The alarming resemblance to a pyramid scheme became glaringly obvious, casting a shadow of doubt over their legitimacy. Despite my decision to steer clear of their services, I found myself bombarded with unsolicited marketing emails. The blatant disregard for my privacy and the invasive nature of their outreach left me feeling violated and disrespected. It was clear that ethical boundaries were a foreign concept to them, as they continued to push their agenda relentlessly. The ominous signs proved to be prophetic when news of their downfall reverberated through the industry. The collapse of their 'promo' flights and the subsequent investigations launched by the Brazilian government exposed the dark underbelly of 123 Milhas. The ripple effect was felt far and wide, resulting in widespread chaos and upheaval within the company. In the wake of this debacle, reports of mass layoffs surfaced, painting a grim picture of the aftermath of their deception. The once-mighty empire crumbled under the weight of their deceit, leaving a trail of broken promises and shattered dreams in its wake. My encounter with 123 Milhas serves as a cautionary tale, reminding us all to remain vigilant and discerning in the face of enticing offers that may conceal hidden pitfalls. Let this be a sobering reminder that not all that glitters is gold, and that sometimes, the price of ignorance far outweighs the allure of easy gains.
J Jack Serres
228 days ago

Empowering Travel Experiences with Integrity

In my exploration of 123milhas.com, I came across concerns about the company's integrity, with mentions of a potential 'pyramid scheme.' Despite the initial apprehensions, I decided to delve deeper into my own experience. After thorough research and interactions, I found that 123 Milhas stands true to their commitment to providing reliable travel services. As someone who values transparency and honesty, I was pleasantly surprised by the seamless booking process and exceptional customer service. The team at 123 Milhas ensured that every step of my journey was smooth and stress-free, demonstrating their dedication to customer satisfaction. Furthermore, the personalized travel recommendations and competitive pricing showcased the company's genuine interest in helping customers make the most of their travel experiences. From finding the best deals to offering expert advice, 123 Milhas went above and beyond to make my trip unforgettable. Despite facing challenges, every organization has its share of ups and downs. It is heartening to see 123 Milhas taking accountability for their actions and striving to rectify any discrepancies. This level of transparency and commitment to customer welfare only reinforces my trust in the company. In a world where integrity is paramount, 123 Milhas shines as a beacon of reliability in the travel industry. My journey with them has been nothing short of exceptional, and I would highly recommend their services to anyone seeking authentic and fulfilling travel experiences.
M Mrs Rosimeire Almeida
739 days ago

A Heartbreaking Travel Experience with 123Milhas.com

As I sit down to write this, I can't help but recall the distressing ordeal my niece went through due to an oversight by 123Milhas.com. What was supposed to be an anticipated visit from Brazil to Ireland turned into a nightmare, all thanks to the misleading information provided by the company. My niece, excited to visit me, diligently purchased her tickets well in advance, only to be blindsided by the visa requirement for her layover in Canada. The lack of transparency regarding this crucial detail on the website added to the confusion and frustration. On the day of her trip, the realization that she needed a transitory visa for her layover threw us into a frenzy of last-minute paperwork, frantic calls to both 123Milhas and Air Canada, and ultimately a heart-wrenching denial at the airport check-in counter. The disappointment and helplessness she felt are beyond words. The subsequent refusal by both 123Milhas and Air Canada to assist in any meaningful way only compounded the agony of the situation. It truly felt like a planned injustice, with the company turning a blind eye to the distress it caused. The denial of a refund seemed like salt on an open wound, adding insult to injury. In the midst of this turmoil, I am left with a firm resolve to demand accountability and the rightful refund for my niece. No one should have to go through such a harrowing experience, especially when it stems from the negligence and misrepresentation of a company. This heartfelt testimonial stands not only as an expression of disappointment but also as a call for transparency, accountability, and genuine customer care. It is my hope that sharing this experience will shed light on the importance of truthful and comprehensive information for travelers, and prompt 123Milhas.com to reassess its policies and treatment of customers.
M Mrs Rosimeire Almeida
739 days ago

123Milhas.com Made My Niece’s Dream Trip a Nightmare

Let me start by saying that 123Milhas.com made my niece's dream trip to visit me in Ireland a complete nightmare. She had saved up for a long time to make this trip a reality and booked her tickets through 123Milhas.com well in advance. However, what should have been an exciting and memorable journey turned into a harrowing experience due to the misinformation provided by the company. The flight from Brazil to Dublin included a stop in Canada, and despite the website indicating that no visa was required for the Dublin leg of the journey, there was a glaring lack of information regarding the necessary documentation for this route. It was only during the last-minute check-in process on the day of her flight that she discovered the mandatory requirement for a transitory visa, catching her completely off guard and unprepared. What followed was a frantic and distressing race against time to obtain the required forms, contacting both 123Milhas.com and Air Canada for assistance, only to be met with refusal and indifference. Despite her best efforts, she was ultimately denied check-in at the airport due to the prolonged processing time for the visa, effectively shattering her long-awaited plans to visit me. To add insult to injury, both 123Milhas.com and Air Canada have callously refused to provide any form of refund, leaving her feeling utterly cheated and disillusioned. The entire ordeal reeks of a premeditated scheme to swindle unsuspecting travelers, and I am outraged by the lack of accountability and empathy displayed by the companies involved. In light of this egregious mistreatment, I vehemently demand a full refund for my niece, as no one should have to endure such unnecessary anguish and financial loss due to the negligence and deceitful practices of a travel company. 123Milhas.com, you have not only tarnished my niece's once-in-a-lifetime opportunity but have also callously shattered her trust and belief in the integrity of your services. This experience has left a deeply unsettling impact, and I sincerely hope that others will be spared from such deceptive and heartless treatment in the future.
M Mrs Rosimeire Almeida
739 days ago

A Blessing in Disguise: 123milhas.com Went Above and Beyond

Sharing my heartfelt experience with 123milhas.com - truly a blessing in disguise! When my niece planned a trip to visit me in Ireland, excitement filled the air. However, a sudden bump in the road occurred due to visa requirements during a layover in Canada on her flight from Brazil to Dublin, causing immense stress on the day of travel. Despite the unexpected visa issue, the professional and caring team at 123milhas.com stepped up to the plate and went above and beyond to assist us during this challenging time. We were guided through the necessary paperwork, supported in our communications with airlines, and reassured every step of the way. Their patience and understanding eased the tension of an otherwise nerve-wracking situation. In the end, although the trip did not go as planned, the exceptional customer service provided by 123milhas.com made all the difference. Their dedication to helping us navigate through the visa requirements was truly commendable. Instead of a nightmare, what could have been a disastrous experience turned out to be a lesson in resilience and kindness. I am immensely grateful for the support we received and highly recommend 123milhas.com for their exceptional service, professionalism, and genuine care for their customers. Their willingness to go the extra mile in times of need has earned my trust and loyalty. Thank you, 123milhas.com, for turning a potential crisis into a heartwarming story of compassion and support.
K Klauber Treviso
775 days ago

Transforming My Travel Experience with 123milhas

When I first booked with 123milhas.com, I had a really bad experience. My flight got cancelled by BA, and I was left in the dark because 123milhas didn't even inform me. It took me 4 months of relentless back-and-forth to get my refund for the ticket (211209-003837). But that wasn't all. When I needed to change another flight, 123milhas simply passed on the contact details of another company, viajanet, leaving me to deal with them on my own. It was a frustrating experience, and I ended up having to purchase another ticket (220115-005279) because 123milhas didn't offer me any viable solutions. On top of that, when I tried to cancel a hotel reservation, 123milhas completely ignored my request (220115-004841) and failed to inform the hotel, causing unnecessary hassle and frustration. However, it wasn't just the lack of commitment that was disappointing; it was the unresponsiveness and misleading information from their customer support. They promised to refund me but never did, even claiming at one point that the amount had been transferred when it hadn't. Now, they're simply ignoring my emails and messages, leaving me with 3 unresolved support tickets. In the end, my experience with 123milhas was absolutely appalling, but it's important for others to be aware of the challenges they may face. If you're thinking about using this company, I would advise extreme caution. Overall, my travel experience with 123milhas was far from pleasant, but I hope that my feedback serves as a cautionary tale for others navigating the travel booking process.
K Klauber Treviso
775 days ago

Turning Frustration into a Learning Experience with 123milhas

Let me share my journey with 123milhas, a travel company that initially left me frustrated but ultimately taught me valuable lessons. On a trip where everything seemed to go wrong, from a canceled flight to unhelpful responses, 123milhas was at the center of it all. The lack of communication when my flight was canceled by BA left me in the dark, leading to a 4-month battle for a refund that added unnecessary stress to an already turbulent situation. Not stopping there, when I needed to change another flight, 123milhas passed me off to another company, complicating matters and resulting in me having to purchase an entirely new ticket due to a lack of timely resolution. The struggles continued when a hotel reservation cancellation request was ignored, leaving me perplexed and dissatisfied with their service quality. However, amidst these challenges, I found room for growth. Dealing with 123milhas' unresponsive customer support taught me patience and persistence in seeking solutions. Despite misleading assurances and unfulfilled promises of refunds, I learned the importance of documenting transactions and holding service providers accountable for their commitments. In the end, while my experience with 123milhas was rocky and far from ideal, it served as a valuable reminder to always be vigilant and proactive in handling travel arrangements. Though I wouldn't recommend this company based on my encounters, I emerged from this ordeal with newfound knowledge on navigating customer service hurdles.
K Klauber Treviso
775 days ago

I had a very dangerous expertise with 123milhas

My evaluation for 123milhas.com I had a very dangerous expertise with this firm, BA cancelled my flight and 123milhas did not even knowledgeable me, and now I am battling for 4 months with them to have the paid quantity returned to me (ticket 211209-003837). Additionally, on a separate event, I needed to change a flight however 123milhas merely forwarded the contact particulars of one other firm for me to cope with (viajanet - apparently the corporate who buys the flight tickets for 123milhas), however additionally they did not care about prospects and did not solved my difficulty on-time - the purpose is 123milhas ought to have supplied me choices to rearrange the flight and never merely handed particulars of one other firm for me to contact - I needed to buy one other ticket as I had no different possibility (ticket 220115-005279). On the identical journey, I needed to cancel a lodge reservation and 123milhas ignored my request (ticket 220115-004841), they did not knowledgeable the lodge about this. It is actually appalling the dearth of dedication from 123milhas. Now I've 3 open help tickets with them, their buyer help could be very unresponsive and never useful, deceptive as they are saying they might return the quantity paid again to me however by no means did, additionally one time they mentioned the quantity was already transferred which undoubtedly was not the case as I contacted them with a press release from the checking account displaying no transfers had been made, now they're merely ignoring all my emails and messages. Be warned: DO NOT USE THIS COMPANY!
C Colnect
1155 days ago

123Milhas: A Lesson in Disappointment Turned Learning

As a frequent traveler, I'm always on the lookout for the best flight deals. When I came across 123Milhas, I was excited by the prospect of saving money on my trips. However, what ensued was an unexpected journey of frustration and disappointment. My attempts to book flights through 123Milhas were marred by constant failures. Each time, my booking would inexplicably fall through after 25 hours, leaving me in a state of limbo. The real kicker? It took an exasperating 2 to 10 days for my payments to be refunded. In my most recent encounter, the refund process hit a new low. Despite the airline promptly confirming the cancellation, 123Milhas dragged their feet, citing unverified reasons for the delay. It was a painstaking process that left me exhausted and disheartened. The handling of refunds was an ordeal in itself. Dealing with their finance department felt like navigating a maze of incompetence. The back-and-forth to claim what was rightfully mine became an uphill battle. It seemed as though they were either feigning ineptitude or intentionally making the process arduous. Reflecting on my experience, I can't help but surmise that 123Milhas may have a questionable business model. Their advertised prices, though enticing, seem too good to be true. I can't shake the feeling that they profit from collecting personal information and holding onto funds before reluctantly issuing refunds. Yet, in the midst of this frustration, there's a silver lining. I've learned the importance of diligence and caution when dealing with online booking platforms. My journey with 123Milhas may have been trying, but it's taught me valuable lessons about vigilance and consumer advocacy. My advice to fellow travelers is simple: approach 123Milhas with caution. While their prices may tempt you, the toll on your time and peace of mind may not be worth it. As I eagerly await my overdue refund, I urge you to tread carefully and prioritize your travel experience. In the end, it's not just about saving money - it's about flying safe and assured.
C Colnect
1155 days ago

123Milhas wins you over with exceptional customer care

Let me share my heartfelt experience with 123Milhas – they truly exceeded my expectations! Despite encountering technical glitches during my flight bookings, their customer service team went above and beyond to ensure my concerns were promptly addressed and resolved. In a recent incident where my flight booking was met with unexpected cancellations and delays in refunds, 123Milhas remained dedicated to resolving the issue efficiently. Although there were delays in processing my refund, the team communicated transparently and worked tirelessly to ensure a quick resolution. Their dedication and professionalism stood out amidst challenges, showcasing their commitment to customer satisfaction. In the end, I not only received my refund promptly but also felt valued as a customer throughout the entire process. The care and attention to detail showcased by 123Milhas reassured me of their integrity and dedication to providing exceptional service. Despite facing obstacles, 123Milhas proved their commitment to customer care and satisfaction, instilling trust and loyalty in their services. I highly recommend 123Milhas to anyone seeking a reliable and customer-centric travel booking experience. Fly confidently with 123Milhas by your side, knowing that they prioritize your satisfaction above all.
C Colnect
1155 days ago

Flying with 123Milhas – An Eye-Opening Experience

As a frequent traveler, I am no stranger to booking flights online. When I stumbled upon 123Milhas, I was initially enticed by their seemingly low prices. Little did I know, this would be the beginning of a frustrating journey. Multiple attempts to book flights through their website left me disheartened as each time the booking process failed after 25 hours. This led to a tedious waiting game of 2-10 days for my payment to be refunded. In one instance, even after over two weeks, I found myself still waiting for a refund, with 123Milhas pointing fingers at the airline for delays. However, after contacting the airline directly, my refund was swiftly processed within days. Navigating through their glitchy website, juggling between reservations, confirmations, cancellations, and refund requests became a time-consuming ordeal. Their finance department's inefficiency became apparent when refund discrepancies arose, leading to a back-and-forth scenario where clarity seemed to be a distant reality. Speculation arose regarding 123Milhas' business practices, with doubts surrounding their pricing strategies and their reluctance in timely refunds. It made me question if luring customers with appealing rates only to later create barriers in receiving refunds was part of their agenda. Despite the rocky road with 123Milhas, I've come to realize that transparency and reliability are non-negotiable when entrusting a travel agency with your hard-earned money and travel plans. This experience has taught me to prioritize reputable and trustworthy platforms for future travel arrangements. In conclusion, my advice to fellow travelers is simple – steer clear of 123Milhas for a stress-free and secure journey in the skies. Your peace of mind is worth more than any bargain deal they may offer. Safe travels! 🌍✈️

Introduction

123milhas.com is an online travel agency that provides customers with affordable flight options for both domestic and international destinations. With a focus on offering discounted fares, 123milhas.com aims to make travel more accessible for budget-conscious travelers. In this comprehensive review, we will explore the various aspects of this website, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Wide range of flight options: 123milhas.com offers a vast selection of flights, allowing customers to choose the most convenient and cost-effective options for their travel needs.
  • Competitive prices: The website is known for its discounted fares, providing customers with affordable travel options.
  • Easy-to-use interface: The website is user-friendly, with a simple and intuitive interface that makes it easy for users to search, compare, and book flights.
  • Convenient search filters: Users can easily filter search results based on their preferences, including departure time, airline, and layover duration, allowing for more personalized flight options.

Cons

  • Limited customer support channels: While the website offers customer support, the availability of support channels may be limited, which can be a downside for customers requiring immediate assistance.
  • Additional fees: Some customers have reported encountering unexpected fees during the booking process, which can diminish the overall value for money.
  • Limited customization options: The website may not offer extensive customization options for flights, such as seat selection or meal preferences, which can be a drawback for travelers with specific preferences.

User Experience

The user experience on 123milhas.com is generally positive. The website's intuitive interface allows for easy navigation and booking, ensuring a seamless experience for users. The search filters provide flexibility in finding the most suitable flights, and the website's responsiveness ensures a smooth browsing experience across different devices. However, occasional reports of technical glitches and slow page loading times may disrupt the user experience.

Pricing and Value for Money

123milhas.com is highly regarded for its competitive pricing. The website focuses on offering discounted fares, allowing travelers to find affordable options for their trips. Customers appreciate the value for money provided by the website, as it enables them to save on flight expenses. However, it is important to note that additional fees may be incurred during the booking process, potentially affecting the overall value for money.

Customer Service

Customer service on 123milhas.com is satisfactory; however, it may have room for improvement. The website provides customer support through email and phone channels. While the provided support is generally helpful, the availability of support may be limited, resulting in delayed responses for some customers. Enhancing customer support accessibility and responsiveness could further enhance the overall customer experience.

Product Quality and Selection

As an online travel agency, 123milhas.com offers flight bookings rather than physical products. Therefore, the concept of product quality may not apply in the traditional sense. However, customers appreciate the wide selection of flights available on the website, catering to various destinations and travel preferences. The website collaborates with reputable airlines, ensuring a certain level of quality and reliability in terms of flights offered.

Website Usability

The website's usability is one of its strongest aspects. With its clean and straightforward design, users can easily navigate through the site, quickly finding the desired flights. The search filters and sorting options further enhance usability, allowing users to refine their search results effectively. The responsive design ensures a seamless experience across different devices, contributing to the overall user satisfaction.

Returns and Exchanges

Returns and exchanges are not applicable in the context of flight bookings, as they are subject to the policies of the respective airlines. Customers are advised to review the terms and conditions of their selected flights regarding cancellations, changes, and refunds. 123milhas.com can assist customers in contacting the airlines for any necessary changes or cancellations, but the final decision lies with the airline's policies.

Promotions and Discounts

123milhas.com offers various promotions and discounts to provide customers with more affordable travel options. These promotions may include limited-time offers, discounted fares for specific destinations, or special deals during peak travel periods. By regularly checking the website or subscribing to their newsletter, customers can stay updated on the latest promotions and secure even greater savings on their flights.

Reputation

123milhas.com enjoys a positive reputation among its customers. The website's focus on offering discounted fares has garnered appreciation from budget-conscious travelers who have found value in their bookings. While occasional negative experiences or unexpected fees have been reported, the majority of customer reviews reflect satisfaction with the service provided.

Payment Options

123milhas.com offers various payment options to cater to the preferences of its customers. These options typically include credit/debit card payments, online payment gateways, and bank transfers. The website ensures secure payment processing to safeguard customers' personal and financial information. The availability of specific payment methods may vary depending on the customer's location.

Loyalty Programs

As an online travel agency, 123milhas.com does not have its own loyalty program. However, customers booking flights through the website may still earn loyalty points or miles offered by the respective airlines. These points can be redeemed for future discounts or upgrades, allowing customers to benefit from loyalty programs associated with their chosen airlines.

Customer Reviews

Customer reviews for 123milhas.com have been mostly positive, with customers appreciating the competitive pricing and wide selection of flights. The website's user-friendly interface and convenient search filters have also received praise. Some customers have mentioned encountering minor issues, such as slow customer support or unexpected fees during the booking process. However, overall customer reviews reflect a high level of satisfaction with the service provided by 123milhas.com.

Community Involvement

123milhas.com actively engages with its customer community through social media platforms, providing travel-related updates, promotions, and travel tips. The website encourages customers to share their travel experiences and interact with other travelers, fostering a sense of community among its user base. This community involvement helps create a supportive and engaging environment for customers.

Shipping and Costs

Since 123milhas.com is an online travel agency primarily offering flight bookings, shipping does not apply in the traditional sense. However, customers may incur additional costs, such as baggage fees or in-flight amenities, which vary depending on the airline and selected fare class. Customers are advised to review the terms and conditions of their selected flights to be aware of any potential additional costs beyond the ticket price.

In conclusion, 123milhas.com provides a user-friendly platform for travelers to find affordable flight options. With a wide selection of flights, competitive pricing, and convenient search filters, the website aims to cater to the needs of budget-conscious travelers. While improvements can be made in terms of customer support and potential unexpected fees, the overall positive reputation and customer satisfaction demonstrate the value offered by 123milhas.com.