123print Reviews

Voted Good (5/5)

5246 Votes

145 Reviews

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In the Print & Graphic Design category

Pie-Chart Analysis

6% users rated Terrible
5% users rated Poor
6% users rated Average
6% users rated Very Good
78% users rated Excellent
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M Maria Webster
2 days ago

Fun, fast, excellent quality

My review for 123print.com Easy and fun to create my own writings in the cards I ordered with the colors I chose. Fast shipping, quality products! Used them last year, this year and will every year!
E Elena
2 days ago

Great customer Service. Faast…

My review for 123print.com Great customer Service. Faast turnaround, great quality print.
J J&K Arms
3 days ago

Was fairly easy to make the template I…

My review for 123print.com Was fairly easy to make the template I wanted. Adding our company logo was a snap.
P Pia Pessoa
3 days ago

Great!!

My review for 123print.com I’ve been creating business cards with 123print for over 8 years. I love the flexibly of their website which gives the user lots of control over their own design. The quality of the cards is always top notch and so is their customer service representatives!! Thank you 123print!
M Massage & Wellness Solutions
4 days ago

Happy customer for the last 10+ years

My review for 123print.com Great company to deal with, always right and on time!
T Tiaret
5 days ago

Very long delivery time

My review for 123print.com Very long delivery time. I still do not have the cards ordered over 2 weeks ago. I would use Staples or another same day delivery service in the furure.
R Ronald Bergman MD
5 days ago

Excellent

My review for 123print.com My orders are received in a very timely manner and are always received exactly how I have ordered them. The post-it's I order allow me to quickly get through my workload without having to write the same thing over and over again! 123 Print was a great find!
V Victoria Otis
7 days ago

Exactly as I created

My review for 123print.com Exactly as I created. Much less expensive than the local printers would have charged me. Ordered another set because I realized I needed more information on the card. Thank you so much.
R Randall Frye
9 days ago

Good quality and great service

My review for 123print.com Good quality and great service! Website was easy to navigate!
S sushma karki
11 days ago

The order came out excellent

My review for 123print.com The order came out excellent. I love the fine prints and the colors looks good. The support staff emailed me the proof and helped me with the order. The delivery was fast.
A Adelle
12 days ago

With the assistance of one of your…

My review for 123print.com With the assistance of one of your staff, I made a customized napkin that was perfect for the occasion. She was very patient, helpful, and courteous.
D David Hutto
12 days ago

My order was not delivered

My review for 123print.com I have gotten emails from 123 Print telling me that my product was delivered, but I have not received it, even after waiting a day longer. So I am wondering what happened to the cards I ordered and paid for, and whether there is anything I can do about this.
S Susan Stefanini
13 days ago

Choose Font/Size Wisely

My review for 123print.com Liked: The order was shipped fast! Disliked: On the GOLD labels, I didn’t realize the font I selected would be barely visible. If I were to do it again, I’d definitely ENLARGE and BOLD the font. OR maybe choose a different color ink on white labels, if that is an option. Disappointed: The styles of labels I had ordered in the past are no longer available.
S Sandy Durso
13 days ago

I have ordered my business cards with…

My review for 123print.com I have ordered my business cards with 123Print for many many years. Although the design I have been using is discontinued, they have saved it for me, and edited as needed. Excellent customer service, communication, quality, prices and fast shipping.
N ND
16 days ago

Exceptional Service and Quality: A Seamless Experience with 123Print

From start to finish, my experience with 123Print was nothing short of exceptional. Placing my order was a breeze, thanks to their user-friendly website and prompt customer service. The quality of the final product surpassed my expectations, leaving me incredibly satisfied. I can confidently say that I will be returning to 123Print for all my printing needs in the future. Thank you for making this process so seamless and delivering top-notch results. Highly recommended!

Introduction:

123print.com is a web-based printing and marketing solutions provider that offers a range of customizable products, including business cards, labels, invitations, and marketing materials. Established in 2006, the company caters to individuals, small businesses, and corporate clients across the United States and Canada. In this review, we'll discuss the various aspects of 123print.com, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Large selection of customizable products - Competitive pricing - Quick turnaround time - User-friendly website - Good customer service Cons: - Limited shipping options - Limited design customization options - Limited paper quality options

User Experience:

123print.com offers a user-friendly website that allows customers to easily navigate and customize their products. The website features a simple design that makes it easy for clients to upload their designs, logos, and images. The checkout process is straightforward, and customers can track their orders in real-time. The site also offers an online design studio, which allows users to design their products from scratch using a range of templates, images, and fonts.

Pricing and Value for Money:

123print offers competitive pricing, and customers can save money by purchasing in bulk. The company offers various discounts and promotions, including free shipping on orders over $100. The value for money is excellent, given the high quality of the products and the quick turnaround time.

Alternatives:

There are many alternatives to 123print.com, including VistaPrint, PrintRunner, Overnight Prints, and GotPrint. Each of these companies offers a range of similar products and customization options, but pricing and quality may vary.

Customer Service:

123print.com offers good customer service, with a responsive team that is available to answer questions and resolve issues via phone, email, or chat. The company has a thorough FAQ section on its website, which provides answers to common questions related to ordering, design, and shipping.

Product Quality and Selection:

123print.com offers a vast selection of customizable products, including business cards, flyers, postcards, invitations, and labels. The company uses high-quality printing materials and provides a range of paper stock options. However, customization options are somewhat limited compared to other printing companies.

Website Usability:

The 123print.com website is user-friendly and easy to navigate. The site loads quickly and features a clean design that makes it easy for customers to find the products they need. The online design studio is intuitive and straightforward, allowing customers to create their designs quickly and easily.

Returns and Exchanges:

123print.com has a straightforward returns and exchanges policy. Customers can request a return or exchange within 30 days of receiving their products. The company will issue a refund or exchange for any product that is damaged or defective, but customers will need to pay the shipping fees.

Promotions and Discounts:

123print.com regularly offers discounts and promotions to its customers. Customers can save money by purchasing in bulk, and the company offers free shipping on orders over $100. The company also has a rewards program that allows customers to earn points on purchases.

Reputation:

123print.com has a good reputation, with many satisfied customers praising the quality of its products and its exceptional customer service. However, some negative reviews highlight issues related to design customization options and limited paper quality options.

Payment Options:

123print.com accepts payments via Visa, Mastercard, American Express, Discover, and PayPal. The company uses a secure payment system to protect customers' financial data.

Loyalty Programs:

123print.com has a rewards program that allows customers to earn points on purchases. Customers can redeem their points for discounts on future purchases.

Customer Reviews:

123print.com has many positive customer reviews, with customers praising the quality of its products and the quick turnaround time. Some negative reviews highlight issues related to limited customization options and paper quality.

Community Involvement:

123print.com does not have a significant community involvement program.

Shipping and Costs:

123print.com offers limited shipping options, with orders shipped via UPS Ground within the United States and Canada. Shipping costs vary depending on the size and weight of the order. Customers can track their orders in real-time using the tracking number provided by the company.