123rf User Reviews

Introduction

123rf.com is an online stock photo marketplace that offers millions of high-quality photos, vectors, illustrations, videos, and audio for individuals and businesses. The platform was founded in 2005 and has since expanded to become one of the most sought-after stock photo providers in the world.

Pros and Cons

Pros:

• Offers a vast selection of high-quality images, audio, and video files
• Competitive pricing, with subscription and credit options available
• User-friendly website and search options, making it easy and efficient to find what you need
• Flexible licensing options to suit your needs

Cons:

• Some images are exclusive, which can make them more expensive
• Some customers have reported issues with the quality of some of the images
• Some of the pricing options can be confusing or require a substantial upfront commitment

User Experience

123rf.com has a well-designed website that is easy to navigate and search, making it easy for users to find what they need quickly. The platform has a vast selection of images, audio, and video files, allowing for a wide variety of search terms and options. The downloading process is relatively straightforward, and once you purchase a file, you can download it immediately.

Pricing and Value for Money

The pricing structure for 123rf.com can be a little confusing, with several options available depending on your needs, including subscriptions and credit packages. The cost per image can range from $0.21 to over $3.50 per image, depending on the subscription or credit package you choose. However, the value for money is excellent, with the vast selection of high-quality images, audio, and video available.

Alternatives

Some of the alternatives to 123rf.com include Shutterstock, iStock, Adobe Stock, and Getty Images. These platforms offer similar services and have their unique advantages and disadvantages.

Customer Service

Overall, customer service is excellent, with the platform offering various support services, including email and live chat. Responses are generally prompt, and the support team is knowledgeable and helpful.

Product Quality and Selection

Product quality and selection are one of 123rf.com's strengths, with the company offering millions of high-quality images, audio, and video files. The platform offers a wide variety of file types, including vectors, illustrations, and 4K video files, among others, making it an ideal choice for various industries and projects.

Website Usability

123rf.com's website is user-friendly, intuitive, and easy to navigate, making it an ideal choice for both novice and experienced users. The search features are well-designed and allow you to refine your search based on keywords, file type, and more.

Returns and Exchanges

The company offers refunds on purchases made within 14 days of the purchase date. However, there are some restrictions on refunds, and it is essential to review the company's refund policy before making a purchase.

Promotions and Discounts

123rf.com offers regular promotions and discounts, making it a cost-effective choice for those looking for high-quality images, audio, or video files.

Reputation

The company has an excellent reputation and has been in business since 2005. The platform offers high-quality images, audio, and video files, making it a popular choice among businesses, individuals, and professionals.

Payment Options

123rf.com accepts a wide variety of payment options, including credit cards, PayPal, and Alipay. Payments are processed securely and efficiently, ensuring a smooth and hassle-free purchase experience.

Loyalty Programs

123rf.com offers a loyalty program that rewards customers with additional credits based on their purchasing activity. The program is designed to encourage loyalty and is an excellent way to save money on your purchases.

Customer Reviews

Overall, customer reviews of 123rf.com are positive, with users commenting on the platform's vast selection of high-quality images, audio, and video files. Some customers have reported issues with the quality of some images, but these are generally in the minority.

Community Involvement

123rf.com is involved in several community initiatives, including environmental initiatives, charities, and scholarships. The company is committed to giving back to the community and making a positive impact.

Shipping and Costs

As an online platform, 123rf.com does not ship physical products. All purchases are digital files that can be downloaded immediately once the purchase is confirmed. There are no shipping costs associated with the platform.